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Ocean Maya Royale - Adults Only - All Inclusive

5.0 star property
5-star beachfront property near El Camaleón Mayakoba Golf Course

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Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Sundeck
Poolside bar
Indoor wedding
View from property
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Place, Gran Coyote Golf
    ‪8 min drive‬
  • Place, Tres Rios Ecopark
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪85 min drive‬

Room options

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

8.8 out of 10
Excellent
(8 reviews)
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite

Privilege Romance Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

9.0 out of 10
Wonderful
(8 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Maya Superior Deluxe

Minibar, in-room safe, desk, blackout drapes

Maya Superior Deluxe

9.2 out of 10
Wonderful
(123 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

8.4 out of 10
Very good
(7 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

About the area

Playa del Carmen

Beachside getaway.Your stay at this Riviera Maya property places you within 3 miles (5 km) of El Camaleón Mayakoba Golf Course and Playa Xcalacoco. Maroma Beach and Tres Rios Ecopark are also within 6 miles (10 km).

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive - 2.9 km
  • Gran Coyote Golf - 8 min drive - 6.4 km
  • Tres Rios Ecopark - 9 min drive - 3.5 km
  • 28 de Julio Square - 11 min drive - 8.8 km
  • Playa Xcalacoco - 12 min drive - 7.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Festival - ‬7 min drive
  • ‪Black & White - ‬7 min drive
  • ‪El Charro - ‬2 min walk
  • ‪Jaal-Ha - ‬8 min drive
  • ‪La Hacienda - ‬3 min walk

About this property

Ocean Maya Royale - Adults Only - All Inclusive

5-star beachfront property near El Camaleón Mayakoba Golf Course
Ocean Maya Royale - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Maya Royale - Adults Only - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

Event space at this property measures 2013 square feet (187 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the luxury Ocean Maya Royale - Adults Only - All Inclusive . Self parking is free.

This 5-star Playa del Carmen property is smoke free.

  • 320 guestrooms or units
  • 2 levels
  • 32 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 2013 sq ft of conference space
  • 187 sq m of conference space
  • Deli
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
Ocean Maya Royale - Adults Only - All Inclusive offers 320 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Maya Royale - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa and Mastercard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Ocean Maya Royale - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1696 out of 2766 reviews
Rating 8 - Good. 633 out of 2766 reviews
Rating 6 - Okay. 256 out of 2766 reviews
Rating 4 - Poor. 89 out of 2766 reviews
Rating 2 - Terrible. 92 out of 2766 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jorge

Stayed 4 nights in Oct 2025

10/10 Excellent

Hector Felipe

Stayed 4 nights in Oct 2025

6/10 Okay

Karen, Little Rock

Travelled with partner
Disliked: Amenities, property conditions & facilities
This property is kept to an “okay” standard. The room was clean but I felt it could be sanitized better and not feel so sticky even after cleaning. The air conditioning was appropriate and kept the room cool. Dining areas were warm for the most part. The food was not up to standard in my opinion. Everything was bland and always seemed picked over at any time. Very disappointing because I chose this resort due to its proximity to the airport and the adults only option. Alcoholic drinks were the usual watered down variety. Wine by the bottle (only) was incredibly expensive and over priced for cheap wine. Restaurants could not be booked unless you are a Privilege member so if you wanted to dine at one of the three options there was always a lengthy wait. If you care about the quality of food make a different selection. This is not a place for flavorful cuisine. Entertainment needs to be improved all around. The staff are nice enough but not overly enthusiastic about the work they do in a tourist-based resort. I will not return nor would I recommend this place. It was just okay!
Main lobby
View of villas
Wildlife
Stairway to main buffet - La Hacienda
Stayed 6 nights in Oct 2025

8/10 Good

Alexander Tordilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, nice resort (clean, well maintained)
Stayed 9 nights in Sep 2025

10/10 Excellent

Stephanie Ramos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, on top of things, and easy to make requests. Although it would be easier for the staff if rooms had bins for recycling instead of them sorting through the trash bins. Also, our washroom keeps getting a pool of water whenever we shower because the door doesn't close or seal.
Stayed 6 nights in Oct 2025

6/10 Okay

Gloria

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There were added fees at check in . The mosquitoes were extreme even our driver said our resorts had way more than most an he thought it had something to do with the way they sprayed. No where I would return to!
Stayed 3 nights in Sep 2025

8/10 Good

Irit, TUCSON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No water activity at all
Stayed 4 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
We had a blast, the pool water was the perfect temperature all the time and the beach was cleaned every day. I wish I would have known to bring bug repellent on our trip. We loved this place!
Stayed 4 nights in Sep 2025

8/10 Good

Travis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The spa was amazing! The events team does a good job of making things fun. The food was very average and I felt disappointed the buffet was only open once for dinner in the week we were here. Kendall leading the foam party was a highlight for us. Oscar was the best server we had and we actually chose restaurants based on where he was working for the night. We would come back but only if we can find a great deal.
Stayed 6 nights in Oct 2025

4/10 Poor

Deon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Maximilian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The resort is cozy just enough space rooms are comfy and large but a little dated like the rest of the resort. Great staff and really good food. All around good spot.
Stayed 3 nights in Oct 2025

10/10 Excellent

Harold Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

Luis Fernando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, staff is great! Only thing I found inconvenient but, my fault as I should have placed more attention was the distance everything is. Taxis are not the cheapest. Overall the hotel was great!
Stayed 7 nights in Sep 2025

10/10 Excellent

Latanya

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Sep 2025

6/10 Okay

Nicole

Travelled with partner
Liked: Staff & service
Room needs maintenance not just raid spray. Lupe at the spa has best massage. Not many food options due to restaurants being closed most nights. Entertainment staff excellent as always
Stayed 6 nights in Sep 2025

8/10 Good

Marangeli B

Liked: Staff & service
Staff was attentive, food was great but alcoholic beverage options were not. Rooms were quiet, cool and tv channels were nice but a room was a bit dated and sliding door did not lock, which would have been ok but other attached rooms had access to our balcony. The beach was immaculate, beautiful property with lots of wild life to admire. The mosquitoes however were a nuisance every night...too many to allow you to enjoy the evening out. Entertainment staff was good but the shows were not as lively as ive experienced in the many times we visit Mexico. We will however consider visiting here again on a last minute quick getaway.
Stayed 5 nights in Sep 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Only complaint was wish there was more bars open after 10pm. Had to walk from one side to the other for drinks after 10
Stayed 6 nights in Sep 2025

10/10 Excellent

ANISH PRATHAM, Louisville

Travelled with family, Travelled with group
Liked: Amenities
This is our first time to Cancun. We thoroughly enjoyed our stay at this property. It’s clean and staff are very cooperative. Variety of Food and it was delicious and tasty.
Stayed 4 nights in Oct 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great value for what you get. It is clean. The food is good. People are very nice and helpful.
Stayed 5 nights in Sep 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and beautiful resort.
Stayed 3 nights in Sep 2025

10/10 Excellent

Noeliz

Stayed 3 nights in Jul 2025

6/10 Okay

MARIA CLAUDIA

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Rooms were ok. Looks a little dated but well maintained. Common areas and restaurants lack of air conditioning. Variety of food really poor, but what they offer was good. No food around the pool really sucks and the only restaurant.. very poor in options. For us that leave early morning before 7am was nothing to eat. Small resort but nice. Shows very poor in quality. Yes we had a good time.. but would love to have more food options and 24/7. Entertainment was funny, fun and a little bit too noisy if you wanna have some quiet time.. it is hard cause music is loud. It is not bad.. but I have been several times in Cancun and different resorts and this one has very good potential.. but is isn’t the best. A lot Of Mosquitoes (not their fault) to the point the even offered bug spray to the guests. Beach is clean, small and beautiful. Luckily there was only to the 35% capacity.. I can’t imagine having more people around cause the space was just enough for the amount we were. French restaurant was good! We got involved without complete knowledge into a invitation to a membership to their time shared program. Cafe Mikes was really good. Cleaning service was good. Comfortable beds. Main restaurant or the buffet one didn’t have air conditioning, or just running low.. the only place with excellent AC for the very hot weather and high humidity was the coffee shop “cafe mikes”. I will not return here. Again, we had a good time. Resort has good potential.
Stayed 5 nights in Sep 2025

10/10 Excellent

Lisa Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!
Stayed 8 nights in Sep 2025

10/10 Excellent

Ivana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful, Spa was great
Stayed 6 nights in Aug 2025

8/10 Good

Trevor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel to everyone going to playa del carmen, the staff was great specially a young man called Francisco a barman, he made some great cocktails.
Stayed 6 nights in Sep 2025