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Ocean Maya Royale - Adults Only - All Inclusive

5.0 star property
5-star beachfront property near El Camaleón Mayakoba Golf Course

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Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Sundeck
Lobby sitting area
Indoor wedding
Poolside bar
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪5 min drive‬
  • Place, Gran Coyote Golf
    ‪6 min drive‬
  • Place, Tres Rios Ecopark
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬

Room options

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

8.8 out of 10
Excellent
(10 reviews)
  • Garden view
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite

Privilege Romance Suite

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Maya Superior Deluxe

Minibar, in-room safe, desk, blackout drapes

Maya Superior Deluxe

9.2 out of 10
Wonderful
(131 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

8.4 out of 10
Very good
(7 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

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About the area

Playa del Carmen

Beachside getaway.Your stay at this Riviera Maya property places you within 3 miles (5 km) of El Camaleón Mayakoba Golf Course and Playa Xcalacoco. Maroma Beach and Tres Rios Ecopark are also within 6 miles (10 km).

What's nearby

  • El Camaleón Mayakoba Golf Course - 5 min drive - 3.6 km
  • Gran Coyote Golf - 6 min drive - 6.4 km
  • Tres Rios Ecopark - 7 min drive - 3.5 km
  • Playa Xcalacoco - 9 min drive - 7.7 km
  • Playa Paraiso Golf Course - 9 min drive - 12.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Black & White - ‬7 min drive
  • ‪Festival - ‬7 min drive
  • ‪El Charro - ‬2 min walk
  • ‪Jaal-Ha - ‬8 min drive
  • ‪Beach Bar - ‬8 min drive

About this property

Ocean Maya Royale - Adults Only - All Inclusive

5-star beachfront property near El Camaleón Mayakoba Golf Course
Ocean Maya Royale - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Maya Royale - Adults Only - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

Event space at this property measures 2013 square feet (187 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the luxury Ocean Maya Royale - Adults Only - All Inclusive . Self parking is free.

This 5-star Playa del Carmen property is smoke free.

  • 320 guestrooms or units
  • 2 levels
  • 32 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 2013 sq ft of conference space
  • 187 sq m of conference space
  • Deli
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
Ocean Maya Royale - Adults Only - All Inclusive offers 320 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Maya Royale - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa and Mastercard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Ocean Maya Royale - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1728 out of 2794 reviews
Rating 8 - Good. 627 out of 2794 reviews
Rating 6 - Okay. 261 out of 2794 reviews
Rating 4 - Poor. 87 out of 2794 reviews
Rating 2 - Terrible. 91 out of 2794 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Melissa Jan

Food was
Stayed 7 nights in Nov 2025

6/10 Okay

Jennifer

Liked: Cleanliness
outdated and drinks were extremely watered fown
Stayed 5 nights in Nov 2025

10/10 Excellent

Konstantin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice, clean, lots of palm trees, variety of restaurants with great food. There are activities all day and the team is doing great job engaging everyone. Viri was a joy to communicate with and for us she was the best! The rooms are spacious and with the ocean view was amazing. Great atmosphere during the evening activities.
Stayed 7 nights in Nov 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone of the staff was very polite and attentiave. The service was excellent any time we needed anything. The Despacio Spa was amazing and the massages are well worth it. If you go, don't miss the Mayan Experience dinner. The performers and host were amazing and very informative about the Mayan culture.
Stayed 4 nights in Nov 2025

10/10 Excellent

Penny, Stratford

Stayed 7 nights in Nov 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
All around great resort .
Stayed 7 nights in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Except service
Stayed 5 nights in Nov 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
From staff to food to rooms and activities. This resort is top notch. We will return!!
Stayed 7 nights in Nov 2025

10/10 Excellent

Scott, Omaha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
One of many times we have stayed at this resort. Always a great experience because of the staff. Kenddell Sansores creates such a fun environment! Miguel at the Pool bar always gets our drinks just perfect. Food has continued to be the best of any resort we have stayed at.
Stayed 4 nights in Nov 2025

10/10 Excellent

Janna Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and well kept. All the staff were so kind. The pool entertainment and activities were super fun and the energy was high. All the food was great and we felt we had a great variety of food and activities. We will definitely come back!!
Stayed 10 nights in Nov 2025

8/10 Good

Teri

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Most of the staff was friendly.
Stayed 7 nights in Nov 2025

10/10 Excellent

Nicole

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were remarkable! Special shout out to Kendelle and Margarita!
Stayed 7 nights in Nov 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Resort is excellent. Food was excellent. Staff Amazing. Good vibe all around the resort. Entertainment was top notch as well. No wonder it was sold out during our stay!! Highly recommend.
Stayed 8 nights in Nov 2025

10/10 Excellent

Kelvin

Stayed 4 nights in Aug 2025

10/10 Excellent

Dariia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay at this all-inclusive resort! The staff were truly outstanding, especially Alfredo and Sergio in restaurant — both were incredibly attentive and made our experience feel extra special. Their warm service really stood out. The food was great across the board, and the restaurants offered plenty of delicious options. Our room was cleaned spotlessly every single day, and the room service was excellent. There was also plenty of entertainment throughout the day and evening. You can really tell the team works hard to make sure guests are happy and always have something fun to do. Overall, a wonderful stay, highly recommend!
Stayed 8 nights in Nov 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
It's a little far from the downtown area but a great spot to relax.
Stayed 6 nights in Oct 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable. Comfortable room, great choice of food, friendly staff. However, on the negative side, our room, which was a honeymoon suite, had a very bad odour which appeared to be coming from the drains in the bathroom. Over our 5 night stay, we had to report this issue on 3 occasions!
Stayed 5 nights in Nov 2025

8/10 Good

Lela

Stayed 3 nights in Nov 2025

10/10 Excellent

Sébastien

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel, even tough not recent. Nice bleach. Delicious food.
Stayed 7 nights in Nov 2025

10/10 Excellent

Kristen

Ocean Meyer Royale is a small resort, adults only and every single staff member makes you feel special. The beach is nice and the rooms are lovely but it’s truly the staff that shines. I had been there in April and the seaweed was bad, but I was just there in November and the water was wonderful.
Stayed 7 nights in Nov 2025

10/10 Excellent

Tangela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room. I would have liked a little more variety in the music selections. Also it could have had a little more entertainment, such as Karaoke a few nights by the pool. I don’t know how I felt about the bubbles in the pool, that was definitely something different. I liked the Spanish lesson.
Stayed 3 nights in Nov 2025

10/10 Excellent

Donald S

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is good. You are pretty much ignored unless you buy into privileged.
Stayed 21 nights in Nov 2025

10/10 Excellent

Madeleine

Stayed 7 nights in Nov 2025

10/10 Excellent

Melody Ann

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The food was very good. The staff was great.
Stayed 7 nights in Nov 2025

4/10 Poor

Tammy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
First 5 nights dealt w noisy girls Screaming, yelling and slamming doors. Also had to listen to our toilet run constantly and make a noise. Woke up one morning and we had no running water or working toilet.
Stayed 9 nights in Nov 2025