Iberostar Waves Quetzal - All Inclusive

4.5-star beachfront property near Playa del Carmen Maritime Terminal

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

8 restaurants, lunch, dinner served; Japanese cuisine

1 bedroom, premium bedding, down comforters, free minibar

4 outdoor pools, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
All-inclusive
Room service

Explore the area

Playa del Carmen, QROO

Place, Playa del Carmen Main Beach
‪5 min drive‬
Place, Xplor Theme Park
‪5 min drive‬
Place, Xcaret Eco Theme Park
‪9 min drive‬
Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Quadruple Room Premium with View

35 sq m
Sleeps 3

Double Room Premium

35 sq m
Sleeps 4

Double Room Premium with Pool View

35 sq m
Sleeps 4

Suite Junior

38 sq m
Sleeps 4

Suite Junior with Sea View

35 sq m
Sleeps 4

Double Room Premium with View

35 sq m
Sleeps 4

Premium Room

Very good

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite

Exceptional

38 sq m
1 bedroom
Sleeps 4
1 King Bed

Junior Suite, Oceanfront

Excellent

38 sq m
1 bedroom
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Near Pool)

Very good

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Near Pool)

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room

Very good

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

38 sq m
1 bedroom
Ocean view
Sleeps 1
2 Double Beds OR 1 King Bed

Room Premium

35 sq m
Sleeps 3

Premium Room (Near Beach)

Wonderful

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Near Beach)

35 sq m
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Promo)

Wonderful

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Promo)

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Last room available

35 sq m
Sleeps 1
1 Double Bed OR 1 King Bed

Last room available

35 sq m
Sleeps 4
1 Double Bed OR 1 King Bed

Double Room Premium

35 sq m
Sleeps 4

Premium Room (Tropical View)

35 sq m
Sleeps 1
1 King Bed OR 2 Double Beds

Premium Room (Tropical View)

Exceptional

35 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Beach Access)

38 sq m
1 bedroom
Beach view
Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Beach Access)

38 sq m
1 bedroom
Beach view
Sleeps 1
1 King Bed OR 2 Double Beds

Premium Room, Accessible

35 sq m
Sleeps 1
1 King Bed

Premium Room

Exceptional

35 sq m
Sleeps 3
1 King Bed

Penthouse, 2 Bedrooms, Oceanfront (Suite)

2 bedrooms
Sleeps 1
2 Double Beds and 1 King Bed

Penthouse, 2 Bedrooms, Oceanfront (Suite)

2 bedrooms
Sleeps 6
2 Double Beds and 1 King Bed

Room Premium with Garden View

Sleeps 4

Room Premium with Garden View

Sleeps 4

Suite Junior with Sea View

Sleeps 4

Suite Junior with Sea View

Sleeps 4

Quadruple Room Premium with Pool View

35 sq m
Sleeps 3

Suite Junior with Ocean View

35 sq m
Sleeps 4

Quadruple Room Premium with View

35 sq m
Sleeps 3

Suite Junior

38 sq m
Sleeps 4

About the area

Playa del Carmen

On the beach.Your stay at this Playacar property places you within 2 miles (3 km) of Quinta Avenida and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach and Mamitas Beach are also within 3 miles (5 km).

What's nearby

Quinta Avenida - 4 min drive - 3.2 km
Playa del Carmen Maritime Terminal - 4 min drive - 3.2 km
Playa del Carmen Main Beach - 5 min drive - 3.9 km
Xplor Theme Park - 5 min drive - 6.0 km
Xcaret Eco Theme Park - 9 min drive - 8.1 km

Getting around

Cancun Intl. Airport (CUN) - 56 min drive

Restaurants

‪Viva Wyndham Maya - ‬10 min walk
‪Bar Arrecife - ‬13 min walk
‪La Terraza - ‬9 min walk
‪Festival Grand Buffet - ‬8 min walk
‪rosa roja - ‬5 min walk

About this property

Iberostar Waves Quetzal - All Inclusive

4.5-star beachfront property near Playa del Carmen Maritime Terminal

Iberostar Waves Quetzal - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Iberostar Waves Quetzal - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 7 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and a steam room. Self parking and valet parking are free.

This 4.5-star Playa del Carmen property is smoke free.

350 guestrooms or units

3 levels

8 dining venues

3 bars by the pool

7 bars or lounges

Meeting rooms

Buffet breakfast (free)

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference space

Dry cleaning

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Garden

Gift shop

Beauty salon

Onsite shopping

No smoking on site

Water dispenser

Bar on the beach

Iberostar Waves Quetzal - All Inclusive offers 350 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Spa Sensations has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Pool
All-inclusive
Spa
Kids pool

Property amenities

Family friendly

4 outdoor pools
Children's games
Children's pool
Free children's club
Free supervised activities for children
In-room babysitting (surcharge)
Playground

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Free valet parking on site
Onsite parking includes off-street options

Food and drink

3 poolside bars
7 bars/lounges
8 restaurants
A beach bar

Things to do

4 outdoor pools
Billiards/pool table
Children's pool
Free children's club
Full-service spa
Gym
Kayaking
Playground
Sauna
Shopping
Snorkeling
Steam room
Tennis
Tennis lessons
Windsurfing
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Smooth flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible spa

Room amenities

Entertainment

Flat-screen TV with satellite channels

Bedroom

Blackout drapes
Down comforter
Premium bedding

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Shower
Towels provided

Food and drink

Free stocked minibar
Limited room service

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Composting
Connecting rooms available
Desk
Eco-friendly toiletries
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 50.91 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Iberostar Quetzal

Iberostar Quetzal All Inclusive

Iberostar Quetzal All Inclusive Playa del Carmen

Iberostar Quetzal Playa del Carmen

Quetzal Iberostar

Iberostar Hotel Quetzal Playacar

Iberostar Quetzal Playacar Hotel Playa Del Carmen

Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen, Mexico

Iberostar Quetzal All Inclusive All-inclusive property

Iberostar Quetzal Inclusive i

Iberostar Waves Quetzal - All Inclusive Reviews

8.4

Very good

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

John

Travelled with family

Jul 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have stayed at this resort twice and we really enjoyed it. The staff is very friendly, great food, and overall a great facility. Highly recommend planning your vacation at this resort.

Stayed 6 nights in Jul 2025

10/10 Excellent

Britt-marie

Travelled with family

Jul 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is amazing. Great food with a large variety. Animals everywhere! Staff is super accommodating and welcoming. I wish there was a swim up bar is their ginormous pool but there is an adults only pool with one and it's very nice.

Stayed 5 nights in Jul 2025

8/10 Good

Tatiana

Jul 14, 2025

Stayed 6 nights in Jul 2025

10/10 Excellent

Oswaldo

Jul 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 4 nights in Jun 2025

10/10 Excellent

Adrianne

Travelled with family

Jul 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Married at Iberostar Quetzal/Tucan 25 years ago and back to celebrate. Food was better than we remember and the property so well maintained and love all of the wonderful garden and animals.

Stayed 5 nights in Jul 2025

6/10 Okay

Lorna Gwynn

Travelled with family

Jul 6, 2025

Liked: Cleanliness

The property itself is very nice, well kept grounds, decent food, plenty of seating. The room AC is set at 22 so I asked to have it lowered to 19 it was lowered but in no way was it working correctly. I lowered more to 16, still felt like 22 in the room. The shower temperature can fluctuate quickly from excruciatingly hot to very cold. DO NOT LEAVE KIDS IN THERE THEY MAY GET HURT. The water machine on our floor was t working. On top of that they lure you into a presentation to sell you a package membership in their ‘Club’. It took over two hours. And went from 159k US for a house to the cheapest package for 20k US. Don’t waste your time you’ll miss out on getting a good sitting spot by the pool!

Stayed 8 nights in Jun 2025

10/10 Excellent

Mikaela

Jul 4, 2025

Stayed 4 nights in Jun 2025

10/10 Excellent

Shaun

Jul 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jun 2025

6/10 Okay

Robert

Jun 17, 2025

Stayed 3 nights in Jun 2025

10/10 Excellent

Kelly

Travelled with partner

Jun 17, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We enjoyed the natural environment with wildlife and waterfalls, the delicious food and drinks, the attentive staff, the beautiful pools, and beach. Unfortunately, the seaweed was very thick on the beach during our visit but good attempts were made to remove it.

Stayed 4 nights in Jun 2025

8/10 Good

Russell

Travelled with group

Jun 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is my 2nd stay on this property. It has changed since my 1st. The most remarkable is the wildlife on the property is amazing. Many Caotis, Flamingos, Neutra looking rodents, tortoise, and Peacocks. I learned they caged the howling monkeys. Didn't see any this time but occasionally heard them, unlike last time I saw them a great deal during my stay.. Did see a couple spider monkeys. I enjoyed the monkeys most.

Stayed 8 nights in Jun 2025

10/10 Excellent

Jorge, miami

Travelled with partner

Jun 11, 2025

Liked: Cleanliness, property conditions & facilities

Very nice hotel , negatives the rooms are outdated need a little TLC, but very clean , the food is very good. The beach beautiful. The staff is excellent. It is close to playa del carmen , you take a taxi for 10 dollars from the hotel to plays del carmen . I will come back next year.

Stayed 5 nights in May 2025

8/10 Good

Heather E

May 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

This property was very clean and well kept. I went as a solo female traveler and I felt safe at all times. I feel like Iberostar properties are very eco friendly. I loved the wildlife all around the property.

Stayed 4 nights in May 2025

10/10 Excellent

Sarah

Travelled with group

May 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property, loved it

Stayed 5 nights in May 2025

8/10 Good

Brigitte J

Travelled with partner

May 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very tropical, lush vegetation well taken care of. The only negative thing I found was breakfast buffet the wait staff was slow to serve you felt even looked over to get coffee even if they walked close by. Ore cleaning off tables

Stayed 10 nights in May 2025

10/10 Excellent

Sophia

Travelled with partner

May 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really liked the layout of the resort. Walking on the boardwalks through the jungle to the pool was a beautiful journey to take every day. The staff were incredibly friendly and welcoming. I would stay here again and recommend it to others!

Stayed 4 nights in May 2025

10/10 Excellent

Cathy

Travelled with family

Apr 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is beautiful, beach and pool are excellent - food was great lots of variety. Whole resort is clean, well kept and beautiful. Staff is super friendly and helpful. Rooms are nice and very clean! This place is gorgeous - excellent and reasonbly priced. We recommend and would definitely go back!

Stayed 6 nights in Apr 2025

10/10 Excellent

GAGIK

Travelled with family

Apr 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent property and excellent service. Thank you Iberostar!

Stayed 7 nights in Apr 2025

10/10 Excellent

Vladimir

Apr 18, 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

Marie

Travelled with group

Apr 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was great

Stayed 10 nights in Apr 2025

10/10 Excellent

Alina

Travelled with family

Apr 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Apr 2025

10/10 Excellent

Fred Wesley

Travelled with family

Apr 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have stayed here 4 times. Really like the beach area. Rooms could use more outlets- we brought an extender with additional outlets. Food is good no great, but could always find something good. Staff is friendly. Not aggressive with time share pitch. They will bring it up, but didn’t push when we declined.

Stayed 7 nights in Mar 2025

8/10 Good

Andreia

Travelled with family

Apr 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We loved the outdoors. The green areas and animals were beautiful and entertaining. The in room bathrooms needs help though.

Stayed 7 nights in Apr 2025

10/10 Excellent

Sarah

Travelled with family

Apr 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing resort

Our stay was amazing. The resort is beautiful. So many animals. The food was delicious. The staff was friendly and helpful. Everything was clean and well maintained. If you want quiet book a room away from the theater. Booking a cabana decreases the stress of finding chairs by the pool. We will definitely return to this location.

Stayed 6 nights in Mar 2025

10/10 Excellent

Hannah

Travelled with partner

Apr 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great vacation! Food and drinks were amazing. A lot of wildlife and beautiful beach. We would come back to this resort.

Stayed 3 nights in Mar 2025

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Iberostar Waves Quetzal - All Inclusive

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Reviews

Popular amenities

Explore the area

Room options

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Quadruple Room Premium with View

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Double Room Premium

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Double Room Premium with Pool View

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Suite Junior

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Double Room Premium with View

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Premium Room

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Junior Suite

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Junior Suite, Oceanfront

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Premium Room (Near Pool)

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Premium Room (Near Pool)

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Premium Room

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Junior Suite, Oceanfront

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Room Premium

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Premium Room (Near Beach)

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Premium Room (Near Beach)

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Premium Room (Promo)

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Premium Room (Promo)

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Last room available

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Last room available

Double Room Premium

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Premium Room (Tropical View)

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Premium Room (Tropical View)

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Junior Suite, Oceanfront (Beach Access)

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Junior Suite, Oceanfront (Beach Access)

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Premium Room, Accessible

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Premium Room

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Penthouse, 2 Bedrooms, Oceanfront (Suite)

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Penthouse, 2 Bedrooms, Oceanfront (Suite)

Room Premium with Garden View

Room Premium with Garden View

Suite Junior with Sea View

Suite Junior with Sea View

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Quadruple Room Premium with Pool View

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Suite Junior with Ocean View

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Quadruple Room Premium with View

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Suite Junior

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About the area

Playa del Carmen