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Grand Riviera Princess - All Inclusive

5.0 star property
5-star beachfront property near El Camaleón Mayakoba Golf Course

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Photo gallery for Grand Riviera Princess - All Inclusive

Table tennis, music library
Exterior detail
Indoor pool, 12 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas
Reception
On the beach, white sand, sun loungers, beach umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Bar
  • Hot tub
  • Breakfast included
  • Parking included

Explore the area

View in a map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Playa Xcalacoco
    ‪19 min walk‬
  • Gran Coyote Golf
    ‪4 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

9.4 out of 10
Exceptional
(11 reviews)
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout drapes

Super Saver

7.8 out of 10
Good
(6 reviews)
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room

Children's theme room

Family Room

7.0 out of 10
Good
(24 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 5

View all photos for Family Club Room - Pool Access, Pool View

Room | View from room

Family Club Room - Pool Access, Pool View

  • 59 sq m
  • Sleeps 5

View all photos for Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

7.6 out of 10
Good
(23 reviews)
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

7.2 out of 10
Good
(25 reviews)
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Garden View

View from room

Deluxe Room, Garden View

7.8 out of 10
Good
(192 reviews)
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

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About the area

Playa del Carmen

Beachside getaway.You'll find Playa Xcalacoco and Chun-Zumbul (diving site) within 2 miles (3 km) of this property. El Camaleón Mayakoba Golf Course and Gran Coyote Golf are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 19 min walk - 1.6 km
  • Gran Coyote Golf - 4 min drive - 2.5 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 2.8 km
  • Playa del Carmen Main Beach - 10 min drive - 8.4 km
  • Punta Esmeralda Beach - 12 min drive - 5.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Restaurante Hacienda - ‬13 min walk
  • ‪Sunset restaurant - ‬11 min walk
  • ‪Mamma Mia - ‬13 min walk
  • ‪Privilege Lounge - ‬18 min walk

About this property

Grand Riviera Princess - All Inclusive

5-star beachfront property near El Camaleón Mayakoba Golf Course
Grand Riviera Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Riviera Princess - All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars, and 9 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. Self parking is free.

  • 674 guestrooms or units
  • 3 levels
  • 9 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 3 swim-up bars
  • 9 bars or lounges
  • 5425 sq ft of conference space
  • 504 sq m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
Grand Riviera Princess - All Inclusive offers 674 accommodations with free minibar items and safes. Rooms open to balconies. Accommodations offer separate sitting areas. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

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Ocean Riviera Paradise All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very good, 2,407 reviews
The price is CA $299
CA $299 total
includes taxes & fees
Sep 3 - Sep 4
Ocean Riviera Paradise All Inclusive

Property amenities

Family friendly

  • 12 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 9 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Kayaking
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Riviera Princess - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Grand Riviera Princess - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1994 out of 4207 reviews
Rating 8 - Good. 1046 out of 4207 reviews
Rating 6 - Okay. 593 out of 4207 reviews
Rating 4 - Poor. 274 out of 4207 reviews
Rating 2 - Terrible. 300 out of 4207 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Humberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very pretty ! Enjoyed it with the whole family
Stayed 7 nights in Jul 2025

10/10 Excellent

ARLEN, Pico rivera

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully
Stayed 5 nights in Jul 2025

8/10 Good

susan, ROSEDALE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Amin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a good resort. They are doing lots of renovations, so it's very loud with construction noise. The food is average. The buffets are decent without much variation day-to-day. The a-la-cart restaurants are not great. Flavors are lacking, and the options are limited. One big disappointment was that the beaches are filled with seaweed (not a fault of the hotel, obviously.) On the positive, the pools and bars are great, and the staff are friendly.
Stayed 6 nights in May 2025

8/10 Good

June

Travelled with group
Liked: Cleanliness, staff & service, amenities
It was good
Stayed 5 nights in May 2025

8/10 Good

Janis S

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved the staff. Unbelievably kind and helpful. Every one.
Stayed 5 nights in May 2025

8/10 Good

Jeanine M

Travelled with family
Liked: Cleanliness, staff & service, amenities
Andrea and Raziel were wonderful. The property was nice. Kind of a bummer that half the resort was closed. Food was good.
Stayed 8 nights in May 2025

8/10 Good

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! There was a lot for kids to do. Only one small thing, when making our bed they did not put a fitted sheet on, but overall it was great experience and they were very helpful and kind towards are children.
Stayed 4 nights in May 2025

10/10 Excellent

Laura

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great staff. Specially Dalila from the vaqueria rest, very professional
Stayed 4 nights in May 2025

10/10 Excellent

Thelma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Juan Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and big resort, in store was super high priced other than that everything was great. Really nice people too
Stayed 4 nights in May 2025

6/10 Okay

Taylor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was clean and most of the staff were friendly, which I appreciated. However, if you’re looking for a lively atmosphere or entertainment, this might not be the place for you — there wasn’t much going on in terms of activities or nightlife. The biggest downside for me was the food. Unfortunately, it was extremely disappointing. I struggled to find anything edible and ended up barely eating for the entire week, which really affected my overall experience. Because of the food alone, I wouldn’t recommend this resort. There are definitely better options out there with more variety, quality, and energy
Stayed 7 nights in May 2025

8/10 Good

Isabella

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time on our vacation staying at this resort. We were a little disappointed to see that almost half of the resort was closed down, including some of the restaurants that we were hoping to dine at.
Stayed 4 nights in May 2025

10/10 Excellent

Silvia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. We stayed for one week with small kids. The buffets were wonderful, I would say good quality food however a little variety in the fruit would have been better ( same fruit every day and too many fruits one can’t eat if you can’t peel them yourself- whole kiwi, whole mango). The restaurants were all excellent! Pools amazing. Only thing that affected us during the construction season was one of the pools had the bar closed and no one coming around to take our drink order (the waitresses were going around the other pools where there were already bars so found that odd). The beach was pretty but almost useless because it was sooooo rocky (you can’t even see the rocks so they surprise you, very painful) and way too much seaweed (they tried cleaning but it was impossible). The kids liked the splash pad at the kids pool (they let us use it even know we were in the regular section). Everyone was very friendly, rooms cleaned daily on time, it was really cool seeing all the wildlife which never bothered people, and the shuttles between the rooms/restaurants/pools/beach were very helpful and frequent. Overall 4.75/5!
Stayed 7 nights in May 2025

10/10 Excellent

Nertin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great resort.
Stayed 8 nights in Apr 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful enclosed like in a jungle setting. Buffet wasn't that great but the room kitchen orders were fantastic!!
Stayed 5 nights in May 2025

8/10 Good

Aubrey May

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was not disappointed but I was not wow’d either. It was a decent property but there is construction going on. And tv seemed like they were from the 90’s. Basically the property is out dated. But they are renovating now to upgrade it. It was still really nice. But nothing was really impressive
Stayed 7 nights in May 2025

8/10 Good

Edina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 7 nights in May 2025

8/10 Good

rina

Travelled with family
Liked: Cleanliness, staff & service
Beware anyone looking to book this resort, they are under constriction, we were tokd until oct 2025, or rather the Sunset portion, essentially half the pools, and they are down 2 restaurants, the others are in temporary spaces, or 2 menus in 1 location. The gym is moved into a conference room. There is ZERO mention of this on expedia or the hotel website. Construction noise is at a minimum and the grounds that are open are great.
Stayed 7 nights in May 2025

8/10 Good

Zoriana

Stayed 9 nights in May 2025

8/10 Good

Greg

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
It’s a good resort at a good value, but what I wasn’t aware of is they were doing renovation while I was there and they had half of the resort closed off and construction work being done. This limited some of the restaurants, the gym and other facilities that we could’ve used if The resort was fully open.
Stayed 5 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Glory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible family vacation

WOW! We had a wonderful vacation! Excellent service, friendly staff, clean rooms, great food! Will be back soon!
Stayed 9 nights in Apr 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

8/10 Good

Laura

Stayed 4 nights in Apr 2025