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El Dorado Royale A Spa Resort - More Inclusive

5.0 star property
Upscale beachfront aparthotel with 6 outdoor pools

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Photo gallery for El Dorado Royale A Spa Resort - More Inclusive

Interior detail
Exterior
TWO BEDROOM PRESIDENTIAL SUITE
6 outdoor pools
LUXURY JUNIOR SUITE
Reviews
8.2

Very good

Popular amenities

  • Spa
  • Pool
  • Parking includedParking includedParking included
  • Free airport shuttleFree airport shuttleFree airport shuttle
  • Outdoor spaceOutdoor spaceOutdoor space
  • LaundryLaundryLaundry

Check out the area

Map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710
  • Popular LocationPlaya Paraiso Golf Course6 min drive
  • Popular LocationCirque du Soleil Boutique at Vidanta Riviera Maya7 min drive
  • Popular LocationMaroma Beach16 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)31 min drive

Room options

View all photos for BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for BEACH FRONT HONEYMOON SUITE

Minibar, desk, laptop workspace, blackout drapes

BEACH FRONT HONEYMOON SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 3
  • 1 King Bed

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Front of property
Valentin Imperial Rivera Maya All Inclusive - Adult Only
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Pool
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The price is CA $663
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About the area

Playa del Carmen

Beachfront retreat .You'll be 16.9 mi (27.1 km) from Playacar Golf Club with a stay at this Playa del Carmen aparthotel.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Playa Paraiso Golf Course - 6 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive
  • Paradise Beach - 9 min drive
  • Puerto Morelos Town Square - 15 min drive
  • Maroma Beach - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • Cena Trattoria By el Faro - 9 min drive
  • El Cocotal - 2 min walk
  • Don Miquel - 8 min drive
  • Café del Lago - 10 min drive
  • Limon y Sal - 10 min drive

About this property

Entire place

El Dorado Royale A Spa Resort - More Inclusive

Upscale beachfront aparthotel with 6 outdoor pools
El Dorado Royale A Spa Resort - More Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At El Dorado Royale A Spa Resort - More Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

For a drink, you can stop by one of the onsite bars, including 2 beach bars and 2 poolside bars. WiFi is free in public spaces. This Mediterranean aparthotel also offers a garden and a terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen aparthotel.

  • 476 guestrooms or units
  • 2 bars on the beach
  • 2 bars by the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Terrace
  • Garden
  • ATM
  • Smoking in designated areas
El Dorado Royale A Spa Resort - More Inclusive offers 476 accommodations with minibars and bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Beach

  • Private beach

Pool/Spa

  • 6 outdoor pools
  • Spa tub
  • Sauna
  • Steam room
  • Massages
  • Ayurvedic treatments
  • Manicures and pedicures
  • Body scrubs
  • Body treatments
  • Aromatherapy
  • Deep-tissue massages
  • Body wraps

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Dining

  • 2 beach bars and 2 poolside bars
  • Minibar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Separate bathtub and shower
  • Hydromassage showerhead
  • Jetted bathtub
  • Shampoo
  • Hair dryer
  • Towels provided
  • Bathrobes
  • Soap
  • Toilet paper
  • Slippers

Entertainment

  • 30-inch Smart TV with cable service

Outdoor areas

  • Terrace
  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace
  • Desk chair

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • Daily housekeeping
  • Local maps
  • Window screens
  • Electrical adapters/chargers
  • Phone
  • Blackout drapes/curtains
  • 24-hour front desk
  • Mobile key entry
  • Restaurant dining guide
  • ATM/banking services

Things to do

  • Horse riding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 rooms
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests can access their rooms with a mobile device.

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

El Dorado Royale A Spa Resort - More Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 45 out of 92 reviews" "
Rating 8 - Good. 23 out of 92 reviews" "
Rating 6 - Okay. 11 out of 92 reviews" "
Rating 4 - Poor. 7 out of 92 reviews" "
Rating 2 - Terrible. 6 out of 92 reviews" "

9.2/10

Cleanliness

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

thomas james, GROVECITY

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jan 2024

8/10 Good

Quyen

Travelled with group
Liked: Cleanliness, property conditions & facilities
Went on a trip with 3 other couples. We all booked beach front rooms. All except one did not get a beach front room. The resort was working with them to settle it, but it took too much of our time. Food was great when there were food options open. Make sure you get dinner reservations in ASAP. You can “walk-in” at certain restaurants, but the wait is horrendous. Oh, and make sure you have the right nights reserved on their open days. Concierge booked us at a restaurant that wasn’t even opened. So, after walking around trying to find something open, we had to get room service. Room service menu wasn’t impressive, but it did the job. One thing I would suggest for the resort to do is, at least a buffet for lunch and dinner. It helps with people arriving late and the people that do not have dinner reservations/or when concierge messes up. They have an “quick” pizzeria dining spot that is open, but note: IT TAKES FOREVER! The two times we went, it took nearly 2 hours. Really good pizza, but the wait made it impossible to enjoy. All in all, it was a great stay minus the hiccups.
Stayed 6 nights in Jan 2024

10/10 Excellent

Paul Robert, Franklin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed the dinner theater, many pools and vibe
Stayed 6 nights in Jan 2024

10/10 Excellent

Hilary, Oakville

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding food and property. Terrible lack of information regarding facilities, procedure for reserving restaurants, areas of the property off limits to some blocks of rooms Not much poolside/beach service. Evening entertainment poor.
Stayed 10 nights in Jan 2024

8/10 Good

KURT, Rogers

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
24 hr room service was great.
Stayed 4 nights in Jan 2024

8/10 Good

Rebecca

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were there in 22 and food quality and accessibility went down. They ask at check in what kind of pillow and scent we want in the room it took 3 days and multiple times asking to recieve. Beach is not pretty with the concrete things in water. We got suckered into a tour and telling several times NO! I finally had to just walk out.
Stayed 6 nights in Jan 2024

6/10 Okay

Michelle

Liked: Cleanliness
Stayed 4 nights in Dec 2023

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
When researching where to stay, I read several reviews for both El Dorado Royale and El Dorado Seaside (where I stayed last year, also in January). Royale is bigger and has received designations that ultimately made me book there. While it was still a great trip, Seaside was better. I was surprised that, while Royale is bigger, Seaside had more restaurants. Throughout a week-long stay, we had to eat at two restaurants twice and, two of the restaurants are Italian so we had Italian three nights in a row (which was fine bc we love Italian and the food was great, it's just nice to mix it up). The beach at Seaside is definitely nicer- fewer blockades in the water and more beach area to actually swim. We got a great deal through Expedia so I'm not trying to complain, just want anyone who is between Seaside and Royale to have this info!
Stayed 7 nights in Jan 2024

4/10 Poor

Liliia

Travelled with family
Bad customer service! Concierge Jacob talked me into taking their “not timeshare” marketing session and promised a $100 off a spa treatment on top of another certificate I already had. Then at checkout turns out I couldn’t apply them. Wasted an hour right before checkout, rushing to make my airport transfer because no one could figure out what to do. The staff is disorganized. Even though it’s an “all-inclusive” you can’t use a lot of the areas unless you are a member (the timeshare thing). Day beds were not marked as by reservation only, so we lay there, got all comfortable, only then they come up to you and either make you buy it or move. Food was very mediocre. Disappointing experience and not worth it. Not to mention that the membership starts at $33k. Insane!
Stayed 3 nights in Jan 2024