Occidental at Xcaret Destination - All Inclusive

4.0 star property
4-star beachfront property near Playacar Golf Club

Choose dates to view prices

Photo gallery for Occidental at Xcaret Destination - All Inclusive

Exterior
Property video
Body treatments, aromatherapy, hot stone massages, deep-tissue massages
7 outdoor pools, sun loungers, lifeguards on site
Building design

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive

Explore the area

View in a map
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710
  • Place, Xenses Park
    ‪17 min walk‬
  • Place, Xcaret Eco Theme Park
    ‪19 min walk‬
  • Place, Xplor Theme Park
    ‪3 min drive‬

Room options

Royal Suite (Level)

8.6 out of 10
Excellent
(20 reviews)
  • Garden view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Studio Suite

7.8 out of 10
Good
(52 reviews)
  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Luxury Room (Royal Level)

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room (Concierge)

7.8 out of 10
Good
(65 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room

8.0 out of 10
Very good
(442 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

7.2 out of 10
Good
(44 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

8.2 out of 10
Very good
(30 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

8.4 out of 10
Very good
(9 reviews)
  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Unlimited Xplor Xperience - Basic Entrance

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Playa del Carmen

On the beach.You'll find Xcaret Eco Theme Park and Xplor Theme Park within 2 miles (3 km) of this property. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 6 miles (10 km).

What's nearby

  • Cenote Santa Cruz - 16 min walk - 1.4 km
  • Xenses Park - 17 min walk - 1.5 km
  • Xcaret Eco Theme Park - 19 min walk - 1.6 km
  • Xplor Theme Park - 3 min drive - 1.8 km
  • Río Secreto - 4 min drive - 2.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬10 min walk
  • ‪El Xentral - ‬10 min walk
  • ‪The Buffete - ‬3 min walk
  • ‪Arriba Baja - ‬17 min walk
  • ‪Mercado de la Merced - ‬10 min walk

About this property

Occidental at Xcaret Destination - All Inclusive

4-star beachfront property near Playacar Golf Club
Occidental at Xcaret Destination - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Cool off in one of the 7 outdoor swimming pools at Occidental at Xcaret Destination - All Inclusive, and enjoy amenities like a complimentary water park and a complimentary children's club.

Free breakfast is served daily. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 11 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers outdoor tennis courts, a sauna, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 765 guestrooms or units
  • 11 dining venues
  • 2 bars by the pool
  • 11 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Lockers available
  • Coffee shop
Occidental at Xcaret Destination - All Inclusive offers 765 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. 37-inch LED televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Property amenities

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 11 bars/lounges
  • 11 restaurants
  • 2 poolside bars
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Air hockey
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Free children's club
  • Free water park
  • Gym
  • Hiking/biking trails
  • Mini golf
  • Nightclub
  • Playground
  • Sauna
  • Shopping mall
  • Snorkeling

Accessibility

  • No elevator

Room amenities

Entertainment

  • 37-inch LED TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The All-Inclusive rate plan does not include room service. Fees apply for this service.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.39 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector, a security system, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Occidental All Inclusive
Occidental Grand Xcaret
Occidental Xcaret Destination All Inclusive Playa del Carmen
Occidental Xcaret Grand
Xcaret Grand Occidental
Occidental Xcaret Destination Playa del Carmen
Occidental Grand Resort All Inclusive
Occidental Xcaret Destination All Inclusive

Frequently asked questions

How close is Occidental at Xcaret Destination - All Inclusive to the airport?

Occidental at Xcaret Destination - All Inclusive is 17.4 mi (250-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Occidental at Xcaret Destination - All Inclusive?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Occidental at Xcaret Destination - All Inclusive on Jun 29, 2026 start from CA $305, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Occidental at Xcaret Destination - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Occidental at Xcaret Destination - All Inclusive.

How close is Occidental at Xcaret Destination - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Occidental at Xcaret Destination - All Inclusive offer free breakfast?

Occidental at Xcaret Destination - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Occidental at Xcaret Destination - All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (11-min drive) is nearby.

What time is check-in at Occidental at Xcaret Destination - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Occidental at Xcaret Destination - All Inclusive?

This property offers free self parking.

Does Occidental at Xcaret Destination - All Inclusive have a pool?

Occidental at Xcaret Destination - All Inclusive features 7 outdoor pools.

Does Occidental at Xcaret Destination - All Inclusive have a restaurant?

Occidental at Xcaret Destination - All Inclusive is home to El Pescador, which features seafood.

Does Occidental at Xcaret Destination - All Inclusive have a spa?

This property doesn't have a spa, but it does offer reflexology, beach massages, and aromatherapy.

How close is Occidental at Xcaret Destination - All Inclusive to downtown Playa del Carmen?

Occidental at Xcaret Destination - All Inclusive is 1.7 mi away from Xcaret.

Occidental at Xcaret Destination - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2798 out of 5329 reviews
Rating 8 - Good. 1220 out of 5329 reviews
Rating 6 - Okay. 718 out of 5329 reviews
Rating 4 - Poor. 328 out of 5329 reviews
Rating 2 - Terrible. 265 out of 5329 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about our stay
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay with your family
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Lisa Amelia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very friendly staff, great food
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Vien D

Great vacation spot for kids
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Lance

Liked: Cleanliness, property conditions & facilities
This was our 3rd stay and will absolutely be back!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great and the swim up bar was fun.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

J Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet was real good pools were very clean
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Excellent spot for this time of the year.
Stayed 14 nights in Feb 2026
Verified

10/10 Excellent

Jani

Liked: Cleanliness, amenities, property conditions & facilities
The room was great and we really enjoyed the amenities!
Stayed 11 nights in Feb 2026
Verified

8/10 Good

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great service, clean rooms, friendly staff and just a overall great resort.
Stayed 9 nights in Feb 2026
Verified

8/10 Good

Laurie

kind staff, good food, safe
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Monica Silvana

Liked: Cleanliness, amenities, property conditions & facilities
Great place to enjoy some days off. Great food and service was excellent.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

CRISTINA MARINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love coming here! The rooms are clean, staff is helpful, and the surrounding grounds are beautiful. It is a family friendly setting where you feel safe and pampered.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous, food was great, property is absolutely gorgeous.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort. Fabulous staff just tbe most incredible experience
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Aileen

Liked: Amenities, property conditions & facilities
Staff were very friendly and accomidating
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Brandi

Liked: Cleanliness, amenities, property conditions & facilities
The staff and rooms in the royal area were amazing
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, loved the grounds, loved the vibe!!
From the lobby above the bar
Royal, walking towards building 32
Walking to the lobby from the trolley stop
White tailed deer in Royal
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Rheanna Van

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, very friendly and accommodating staff. Beautiful resort, wildlife was so fun to see/watch.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Staff was super great. The resort itself was absolutely beautiful and the wildlife at the resort was just amazing.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The adult pool and the beach were our favourite spots aside from Xcaret! loved all of the nature and animals so much.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Lots of wild animals to see, big resort
Stayed 10 nights in Jan 2026
Verified

8/10 Good

Fation

Liked: Cleanliness, amenities, property conditions & facilities
I visit Occidental at Xcaret every year, during February. The wildlife animals, great location for snorkeling, cleanliness’s.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful resort with great staff who are very friendly and helpful.
Stayed 10 nights in Jan 2026