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Occidental at Xcaret Destination - All Inclusive

4.0 star property
4-star beachfront property near Playacar Golf Club

Choose dates to view prices

Photo gallery for Occidental at Xcaret Destination - All Inclusive

Exterior
Property video
Building design
Private beach, white sand, beach towels, beach massages
Body treatments, aromatherapy, hot stone massages, deep-tissue massages

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Parking included

Explore the area

View in a map
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710
  • Place, Xenses Park
    ‪17 min walk‬
  • Place, Xcaret Eco Theme Park
    ‪19 min walk‬
  • Place, Xplor Theme Park
    ‪3 min drive‬

Room options

View all photos for Royal Suite (Level)

1 bedroom, premium bedding, down comforters, free minibar

Royal Suite (Level)

8.6 out of 10
Excellent
(20 reviews)
  • Garden view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

7.8 out of 10
Good
(52 reviews)
  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Luxury Room (Royal Level)

View from room

Luxury Room (Royal Level)

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Concierge)

7.8 out of 10
Good
(65 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(438 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

7.2 out of 10
Good
(44 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

8.2 out of 10
Very good
(30 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

A modern hotel room with a bed, a sofa, a lamp, and a ceiling fan.

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

8.4 out of 10
Very good
(9 reviews)
  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Unlimited Xplor Xperience - Basic Entrance

View from room

Deluxe Unlimited Xplor Xperience - Basic Entrance

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Playa del Carmen

On the beach.You'll find Xcaret Eco Theme Park and Xplor Theme Park within 2 miles (3 km) of this property. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 6 miles (10 km).

What's nearby

  • Cenote Santa Cruz - 16 min walk - 1.4 km
  • Xenses Park - 17 min walk - 1.5 km
  • Xcaret Eco Theme Park - 19 min walk - 1.6 km
  • Xplor Theme Park - 3 min drive - 1.8 km
  • Río Secreto - 4 min drive - 2.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬10 min walk
  • ‪El Xentral - ‬10 min walk
  • ‪The Buffete - ‬3 min walk
  • ‪Arriba Baja - ‬17 min walk
  • ‪Mercado de la Merced - ‬10 min walk

About this property

Occidental at Xcaret Destination - All Inclusive

4-star beachfront property near Playacar Golf Club
Occidental at Xcaret Destination - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Cool off in one of the 7 outdoor swimming pools at Occidental at Xcaret Destination - All Inclusive, and enjoy amenities like a complimentary water park and a complimentary children's club.

Free breakfast is served daily. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 11 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers outdoor tennis courts, a sauna, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 765 guestrooms or units
  • 11 dining venues
  • 2 bars by the pool
  • 11 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Lockers available
  • Coffee shop
Occidental at Xcaret Destination - All Inclusive offers 765 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. 37-inch LED televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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includes taxes & fees
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Property amenities

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 11 bars/lounges
  • 11 restaurants
  • 2 poolside bars
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Air hockey
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Free children's club
  • Free water park
  • Gym
  • Hiking/biking trails
  • Mini golf
  • Nightclub
  • Playground
  • Sauna
  • Shopping mall
  • Snorkeling

Accessibility

  • No elevator

Room amenities

Entertainment

  • 37-inch LED TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

The All-Inclusive rate plan does not include room service. Fees apply for this service.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.39 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector, a security system, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Occidental All Inclusive

Occidental Grand Xcaret

Occidental Xcaret Destination All Inclusive Playa del Carmen

Occidental Xcaret Grand

Xcaret Grand Occidental

Occidental Xcaret Destination Playa del Carmen

Occidental Grand Resort All Inclusive

Occidental Xcaret Destination All Inclusive

Frequently asked questions

How close is Occidental at Xcaret Destination - All Inclusive to the airport?

Occidental at Xcaret Destination - All Inclusive is 17.4 mi (250-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Occidental at Xcaret Destination - All Inclusive?

As of May 17, 2026, prices found for a 1-night stay for 2 adults at Occidental at Xcaret Destination - All Inclusive on May 19, 2026 start from CA $295, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Occidental at Xcaret Destination - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Occidental at Xcaret Destination - All Inclusive.

How close is Occidental at Xcaret Destination - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Occidental at Xcaret Destination - All Inclusive offer free breakfast?

Occidental at Xcaret Destination - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Occidental at Xcaret Destination - All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (11-min drive) is nearby.

What time is check-in at Occidental at Xcaret Destination - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Occidental at Xcaret Destination - All Inclusive?

This property offers free self parking.

Does Occidental at Xcaret Destination - All Inclusive have a pool?

Occidental at Xcaret Destination - All Inclusive features 7 outdoor pools.

Does Occidental at Xcaret Destination - All Inclusive have a restaurant?

Occidental at Xcaret Destination - All Inclusive is home to El Pescador, which features seafood.

Does Occidental at Xcaret Destination - All Inclusive have a spa?

This property doesn't have a spa, but it does offer hot stone massages, aromatherapy, and reflexology.

How close is Occidental at Xcaret Destination - All Inclusive to downtown Playa del Carmen?

Occidental at Xcaret Destination - All Inclusive is 1.7 mi away from Xcaret.

Occidental at Xcaret Destination - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2809 out of 5342 reviews
Rating 8 - Good. 1217 out of 5342 reviews
Rating 6 - Okay. 717 out of 5342 reviews
Rating 4 - Poor. 332 out of 5342 reviews
Rating 2 - Terrible. 267 out of 5342 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Tania Karina Tinajero

Stayed 7 nights in Mar 2026

10/10 Excellent

Jonathan

Stayed 1 night in Apr 2026

10/10 Excellent

CRISTINA MARINA, EAST BRIDGEWATER

Liked: Cleanliness
Stayed 6 nights in Mar 2026

10/10 Excellent

CRISTINA MARINA, EAST BRIDGEWATER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love coming here! The rooms are clean, staff is helpful, and the surrounding grounds are beautiful. It is a family friendly setting where you feel safe and pampered.
Stayed 6 nights in Dec 2025

10/10 Excellent

Byron Eliu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exvellent
Stayed 7 nights in Jan 2026

8/10 Good

Russell Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first visit to this resort the staff were very helpful and very friendly. We enjoyed the pool and beach every day we were there. Lots to do for the family that wants activities close. The only bad thing I have to say about our stay is that we only had one day of hot water in our shower even after having maintenance come look at it.
Stayed 4 nights in Mar 2026

4/10 Poor

amariah

Disliked: Cleanliness, property conditions & facilities
Bedspread was dirty upon check in. No beach access except the small bay. It is much, much smaller than it looks in pictures. It is NOT all-inclusive. Coffees are extra. Lobster is extra. There are beach chairs, but not enough. And only "club" members are allowed to use 3/4 of the chairs. There are several restaurants, reservation only. You reserve the day before, but not more than 2 days. The restaurants were usually all booked during our 8 night stay. The food at the restaurants was pretty terrible except the oriental. The steakhouse was the worst. The steak had the texture of a kitchen sponge.
Stayed 8 nights in Feb 2026

10/10 Excellent

Consuelo

Stayed 7 nights in Feb 2026

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s so nice to stay at this resort with so many animals, birds and lush flora and fauna. We paid for the added basic all inclusive Xcaret for our stay. Everyday we would spend a few hours at Xcaret, head back to the resort for lunch and beach and snorkeling. Always plenty to see and do with the resort and Xcaret.
Stayed 5 nights in Feb 2026

10/10 Excellent

James

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great service, clean rooms, friendly staff and just a overall great resort.
Stayed 9 nights in Feb 2026

10/10 Excellent

Andre

Stayed 4 nights in Feb 2026

10/10 Excellent

Yuliya, Trumbull

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very happy with our stay, will definitely return. Silvia at Royal reception was very helpful.
Stayed 7 nights in Feb 2026

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Staff was super great. The resort itself was absolutely beautiful and the wildlife at the resort was just amazing.
Stayed 8 nights in Feb 2026

6/10 Okay

Janet

Travelled with group
Disliked: Property conditions & facilities
The first couple of days were pretty good, the staff for the most part are friendly and helpful. My friends had problems with there house keeper, not enough towels, waters ect were not being replaced. The beach bathrooms hit up kept and very dirty which makes it unpleasant.
Stayed 7 nights in Feb 2026

8/10 Good

Nichole

Stayed 10 nights in Feb 2026

10/10 Excellent

Mckenzie, Conroe

Stayed 5 nights in Jan 2026

4/10 Poor

Timothy

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The food was very marginal.
Stayed 7 nights in Feb 2026

6/10 Okay

Aundrea

Travelled with partner
Liked: Amenities, property conditions & facilities
We absolutely love the property grounds and the natural ecosystem that has been maintained. One of the reasons we chose this location is for the wildlife present on the grounds. Overall, the hotel is nice. However, needs some updating in the rooms. And, better attention needs to be made when cleaning and stocking the rooms. light switches and door handles were filthy—no fitted sheets on the beds. The bottom of the shower was grimy. Staff needs to restock rooms a little better—no facecloths or coffee packages for a.m. Food in restaurants was mediocre, but when cooking on such a large scale, one cannot expect too much. Staff were absolutely amazing!
Stayed 3 nights in Feb 2026

10/10 Excellent

Kathryn M

Liked: Cleanliness, amenities, property conditions & facilities
We had the most amazing time here! Stayed 2 weeks and I cannot find fault. Between the staff and the beautiful resort. I would highly recommend Occidental Destination Xcaret to everyone who wants either a restful vacation or a family trip! We had a great time!!
Stayed 14 nights in Jan 2026

6/10 Okay

Catherine Ann

Travelled with group
Room was not cleaned daily had to run after them to do it. Lots of lawn chairs were broken. Lots of walking
Stayed 7 nights in Feb 2026

10/10 Excellent

Marla

Stayed 14 nights in Jan 2026

8/10 Good

Charles Francis

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff did a great job keeping the rooms clean and refrigerator stocked. The waiters and waitresses were great. Wish there was more of a beach but overall enjoyed our 6 days there
Stayed 6 nights in Feb 2026

6/10 Okay

Millicent

Travelled with family
Liked: Cleanliness, property conditions & facilities
We loved everything but the food. I’m heading to Cancun again next month, and I’m not staying here because the food is that bad.
Monkeys from my balcony
Stayed 9 nights in Jan 2026

10/10 Excellent

yoceline

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was so beautiful the experience was the best I have ever had I am definitely going back
Stayed 4 nights in Dec 2025

10/10 Excellent

Trevor

Stayed 6 nights in Feb 2026