Occidental at Xcaret Destination - All Inclusive

4-star beachfront property near Playacar Golf Club

Choose dates to view prices

Body treatments, aromatherapy, hot stone massages, deep-tissue massages

Private beach, white sand, beach towels, beach massages

Overview
Rooms
Location
Policies

Very good

Popular amenities

All-inclusive

Explore the area

Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710

Place, Xenses Park
‪17 min walk‬
Place, Xcaret Eco Theme Park
‪19 min walk‬
Place, Xplor Theme Park
‪3 min drive‬

Room options

1 bedroom, premium bedding, down comforters, free minibar

Royal Suite (Level)

Excellent

Garden view
90 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Studio Suite

Good

Garden view
47 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Luxury Room (Royal Level)

Exceptional

Garden view
40 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Deluxe Room (Concierge)

Good

Garden view
32 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Deluxe Room

Very good

Garden view
32 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

Good

Garden view
32 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

Very good

Garden view
32 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

Very good

Garden view
47 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

Exceptional

Garden view
40 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

Very good

Garden view
90 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Deluxe Unlimited Xplor Xperience - Basic Entrance

Exceptional

Garden view
32 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

About the area

Playa del Carmen

On the beach.You'll find Xcaret Eco Theme Park and Xplor Theme Park within 2 miles (3 km) of this property. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 6 miles (10 km).

What's nearby

Cenote Santa Cruz - 16 min walk - 1.4 km
Xenses Park - 17 min walk - 1.5 km
Xcaret Eco Theme Park - 19 min walk - 1.6 km
Xplor Theme Park - 3 min drive - 1.8 km
Río Secreto - 4 min drive - 2.8 km

Getting around

Cancun Intl. Airport (CUN) - 54 min drive

Restaurants

‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬10 min walk
‪El Xentral - ‬10 min walk
‪The Buffete - ‬3 min walk
‪Arriba Baja - ‬17 min walk
‪Mercado de la Merced - ‬10 min walk

About this property

Occidental at Xcaret Destination - All Inclusive

4-star beachfront property near Playacar Golf Club

Occidental at Xcaret Destination - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Cool off in one of the 7 outdoor swimming pools at Occidental at Xcaret Destination - All Inclusive, and enjoy amenities like a complimentary water park and a complimentary children's club.

Free breakfast is served daily. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 11 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers outdoor tennis courts, a sauna, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

765 guestrooms or units

11 dining venues

2 bars by the pool

11 bars or lounges

Buffet breakfast (free)

Nightclub

Deli

Kid's club (free)

Childcare (surcharge)

Towels for the beach

Poolside lounge chairs

Business facilities

Dry cleaning

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Pool or billiards table

Convenience store

Garden

Gift shop

Beauty salon

Onsite shopping

Bellhop

Smoking in designated areas

Lockers available

Coffee shop

Occidental at Xcaret Destination - All Inclusive offers 765 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. 37-inch LED televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Pool
Breakfast included
All-inclusive
Spa

CA $1,753 total

includes taxes & fees

May 26 - May 27

On the beach, white sand, free beach cabanas, beach umbrellas

Pool
Breakfast included
All-inclusive
Spa

CA $1,466 total

includes taxes & fees

Jun 9 - Jun 10

Property amenities

Family friendly

7 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's games
Free children's club
Free water park access
Grocery/convenience store
In-room crib
Lifeguards on site
Mini golf
Playground
Snack bar/deli

Internet

Available in some public areas: Free WiFi

Parking and transportation

Free uncovered self parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
11 bars/lounges
11 restaurants
2 poolside bars
A coffee shop/cafe
Snack bar/deli

Things to do

2 outdoor tennis courts
7 outdoor pools
Air hockey
Arcade/game room
Archery
Beach volleyball
Billiards/pool table
Evening entertainment
Free children's club
Free water park
Gym
Hiking/biking trails
Mini golf
Nightclub
Playground
Sauna
Shopping mall
Snorkeling

Accessibility

No elevator

Room amenities

Entertainment

37-inch LED TV with cable channels

Bedroom

Blackout drapes
Down comforter
Free crib
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Towels provided

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free stocked minibar

Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

The All-Inclusive rate plan does not include room service. Fees apply for this service.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: USD 3.41 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards and cash

Cashless transactions are available

Some water is reused through a grey water recycling system

Safety features at this property include a smoke detector, a security system, and outdoor lighting

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector, a security system, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Occidental All Inclusive

Occidental Grand Xcaret

Occidental Xcaret Destination All Inclusive Playa del Carmen

Occidental Xcaret Grand

Xcaret Grand Occidental

Occidental Xcaret Destination Playa del Carmen

Occidental Grand Resort All Inclusive

Occidental Xcaret Destination All Inclusive

Frequently asked questions

How close is Occidental at Xcaret Destination - All Inclusive to the airport?

Occidental at Xcaret Destination - All Inclusive is 17.4 mi (250-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Occidental at Xcaret Destination - All Inclusive?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Occidental at Xcaret Destination - All Inclusive on May 26, 2026 start from CA $319, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Occidental at Xcaret Destination - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Occidental at Xcaret Destination - All Inclusive.

How close is Occidental at Xcaret Destination - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Occidental at Xcaret Destination - All Inclusive offer free breakfast?

Occidental at Xcaret Destination - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Occidental at Xcaret Destination - All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (11-min drive) is nearby.

What time is check-in at Occidental at Xcaret Destination - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Occidental at Xcaret Destination - All Inclusive?

This property offers free self parking.

Does Occidental at Xcaret Destination - All Inclusive have a pool?

Occidental at Xcaret Destination - All Inclusive features 7 outdoor pools.

Does Occidental at Xcaret Destination - All Inclusive have a restaurant?

Occidental at Xcaret Destination - All Inclusive is home to El Pescador, which features seafood.

Does Occidental at Xcaret Destination - All Inclusive have a spa?

This property doesn't have a spa, but it does offer hot stone massages, aromatherapy, and reflexology.

How close is Occidental at Xcaret Destination - All Inclusive to downtown Playa del Carmen?

Occidental at Xcaret Destination - All Inclusive is 1.7 mi away from Xcaret.

Occidental at Xcaret Destination - All Inclusive Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8/10 Good

Tania Karina Tinajero

Apr 25, 2026

Stayed 7 nights in Mar 2026

10/10 Excellent

Jonathan

Apr 12, 2026

Stayed 1 night in Apr 2026

10/10 Excellent

CRISTINA MARINA, EAST BRIDGEWATER

Mar 16, 2026

Liked: Cleanliness

Stayed 6 nights in Mar 2026

10/10 Excellent

CRISTINA MARINA, EAST BRIDGEWATER

Travelled with partner

Mar 16, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We love coming here! The rooms are clean, staff is helpful, and the surrounding grounds are beautiful. It is a family friendly setting where you feel safe and pampered.

Stayed 6 nights in Dec 2025

10/10 Excellent

Byron Eliu

Travelled with partner

Mar 13, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exvellent

Stayed 7 nights in Jan 2026

8/10 Good

Russell Dale

Mar 10, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was my first visit to this resort the staff were very helpful and very friendly. We enjoyed the pool and beach every day we were there. Lots to do for the family that wants activities close. The only bad thing I have to say about our stay is that we only had one day of hot water in our shower even after having maintenance come look at it.

Stayed 4 nights in Mar 2026

6/10 Okay

Heath

Travelled with family and small children

Feb 23, 2026

Disliked: Cleanliness, amenities

The rooms are noisy you can hear your neighbor's talking showering in building 12 beds are extremely uncomfortable double beds for a couple are not fun hard to get dinner reservations had to ask for qaters and towels as the staff didn't restock them and i tipped $20 on the first day the fridge didn't work

Stayed 7 nights in Feb 2026

8/10 Good

Erica

Travelled with partner

Feb 22, 2026

Liked: Cleanliness, amenities, property conditions & facilities

great beach, proximity and ease of access to xcaret park was amazing, we spent mornings at the park and afternoons at the beach; food was pretty good but not great options for vegans/vegetarians - I made do but it wasn't always easy/clear and restaurants seemed to not be able to accommodate/have vegan options; would be 5/5 if the food was better but otherwise, amazing place.

Stayed 5 nights in Feb 2026

4/10 Poor

Betzabeth

Travelled with partner

Feb 22, 2026

Disliked: Cleanliness, amenities

Staff was friendly and nice but amenities were awful. It was so hard to get towels restocked and we never got anything else in the restroom restocked (soap bars, vanity kits, shower caps). I waited 5 days for a bathroom mat. They also make you reserve dinners that are going to be outside the buffets but only allow you to do them 72 hours in advanced. You have to do them in person from 7am-6pm and there are no exceptions. Who has time to visit this desk with one employee and a line out the door 3 times during a week stay? It is ridiculous. Things are not well organized, places don’t stay open to adhere to customers, and you have to plan all your outings based on when things will be open at the resort to ensure you eat and get pool towels. The biggest downfall is the food and drinks. The drinks are all fake and nothing is natural. They water down their alcohol so much and add fake color and syrups to everything. My husband and I both got food poisoning at the beginning of the trip. Not only did we get really sick but the pharmacy in the hotel is soooo over priced. I had to buy some stomach medicine and it was $500 MX. When we went to town, I restocked on the same medicine and it was $120 MX. Nothing but the buffets, restaurants, and rooms are air conditioned or have fans. I’d you want any relief from the heat, you would have to go back and hang out in your room. I would not recommend anyone to stay here and the 2 stars are because the most staff was nice and friendly.

Stayed 7 nights in Feb 2026

10/10 Excellent

Leigha

Feb 21, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great service, great resturants, great beach area. Loved the monkey's waking us up every morning. We will be back!

Stayed 6 nights in Feb 2026

4/10 Poor

Robert

Feb 21, 2026

Stayed 5 nights in Feb 2026

10/10 Excellent

Monica Silvana

Travelled with family and small children

Feb 21, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great place to enjoy some days off. Great food and service was excellent.

Stayed 6 nights in Feb 2026

10/10 Excellent

Gabriele

Feb 21, 2026

Liked: Cleanliness, property conditions & facilities

The Staff were great! We had a family trip and all the staff were gentle and very help full! The resort has só much to do! We loved it

Stayed 6 nights in Jan 2026

10/10 Excellent

Tracy

Feb 20, 2026

Stayed 14 nights in Feb 2026

8/10 Good

Bert

Travelled with family and small children

Feb 20, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Fun relaxing time!

Stayed 6 nights in Dec 2025

David, Rockford

Feb 19, 2026

Stayed 7 nights in Jan 2026

10/10 Excellent

Joanne Van Engelsdorp

Travelled with partner

Feb 19, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Absolutely great. Our first room was not near trees and we asked for a change before we unpacked and they accommodated us for a fee. We had monkeys and birds come by daily in building 21. All the staff were friendly and nice. The buffets were fine, no food sickness, no flies. A carts were good. Show at 9:30pm and a nightclub. We tipped in pesos ($20,50,100) and we tipped all kinds of service and workers just for fun. I did not feel pressured to tip. If you wake up before 9am you can find a chair somewhere (three pools, two ocean spots). Snorkling was great, lifeguards were helpful, the fish were amazing. Everything is far so bring good walking shoes. There is a Trolly if you are patient. Walkways, pools, restaurants are accessible. The park next door was incredible and worth every penny. You can walk or boat there and return for activities if you don’t get it all done in one day. The only constructive criticism I have is the inability to book a room in the building you want and I do not like the deer in a pen. They did not look happy or healthy and other deer were walking around the park free and friendly. The wildlife here is off the charts!!! I loved this place. Been to many countries and Mexico over 10 times. This spot is a gem if it’s you are into walking, adventure and wildlife!

Stayed 10 nights in Feb 2026

4/10 Poor

amariah

Feb 18, 2026

Disliked: Cleanliness, property conditions & facilities

Bedspread was dirty upon check in. No beach access except the small bay. It is much, much smaller than it looks in pictures. It is NOT all-inclusive. Coffees are extra. Lobster is extra. There are beach chairs, but not enough. And only "club" members are allowed to use 3/4 of the chairs. There are several restaurants, reservation only. You reserve the day before, but not more than 2 days. The restaurants were usually all booked during our 8 night stay. The food at the restaurants was pretty terrible except the oriental. The steakhouse was the worst. The steak had the texture of a kitchen sponge.

Stayed 8 nights in Feb 2026

6/10 Okay

Tamara

Feb 18, 2026

Liked: Cleanliness

The food was good but the buffet got boring same food daily. The pool snack bar seemed better at lunch. The Asian restaurant was the best for reserved dinners. Italian was ok, presentation was nice but small quantities and long wait. The resort lacks activities we did get bored. We only left once to the Xcaret park. When they say pool party it’s only a couple games. Music was only played for half the day at the pool and beach. We had 11 people in our group with kids all ages and 6 adults .The shows were a hit and miss. The Kareokee was awful. The singer in the lobby area could be so much better. Rooms were good and kept clean with the fridge stocked daily. The resort lacks a coffee shop. The wildlife was the best part, very unique as they roam freely. The resort is too far away to do most excursions. The grounds are well kept.

Stayed 7 nights in Feb 2026

6/10 Okay

MOISES

Travelled with partner

Feb 18, 2026

Liked: Cleanliness, amenities

The staff didnt clean our room for 2 days although i told the staff not to clean it the 2nd time because its our last day

Stayed 5 nights in Feb 2026

Occidental at Xcaret Destination - All Inclusive

Choose dates to view prices

Photo gallery for Occidental at Xcaret Destination - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Royal Suite (Level)

Royal Suite (Level)

View all photos for Junior Studio Suite

Junior Studio Suite

View all photos for Luxury Room (Royal Level)

Luxury Room (Royal Level)

View all photos for Deluxe Room (Concierge)

Deluxe Room (Concierge)

View all photos for Deluxe Room

Deluxe Room

View all photos for Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

View all photos for Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

View all photos for Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

View all photos for Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

View all photos for Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

View all photos for Deluxe Unlimited Xplor Xperience - Basic Entrance

Deluxe Unlimited Xplor Xperience - Basic Entrance

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About the area

Playa del Carmen

What's nearby

Getting around

Restaurants

About this property

Occidental at Xcaret Destination - All Inclusive

Similar properties

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

You need to know

We should mention

Property is also known as

Frequently asked questions

Occidental at Xcaret Destination - All Inclusive Reviews

Reviews

Very good

8.8/10

8.6/10

8.4/10

8.4/10

Reviews

8/10 Good

Tania Karina Tinajero

Tania Karina Tinajero

10/10 Excellent

Jonathan