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Catalonia Playa Maroma – All Inclusive

4.0 star property
4-star beachfront property near Maroma Beach

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Photo gallery for Catalonia Playa Maroma – All Inclusive

Aerial view
6 restaurants, lunch, dinner served; Italian cuisine
Reception
Property amenity
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Carretera Federal 307 Km.306-250, Maroma, Playa del Carmen, QROO, 77710
  • Place, Maroma Beach
    ‪2 min drive‬
  • Place, Playa Paraiso Golf Course
    ‪6 min drive‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬

Room options

View all photos for Privileged Romance

Privileged Romance

Privileged Romance

9.4 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Superior

Privileged Superior | View from room

Privileged Superior

7.8 out of 10
Good
(35 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

View from room

Premium Room

8.6 out of 10
Excellent
(46 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Deluxe Room

Premium Deluxe Room

Premium Deluxe Room

8.0 out of 10
Very good
(42 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Privileged Suite

Privileged Suite

Privileged Suite

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Privileged Suite Ocean View & Swim Out

Privileged Suite Ocean View & Swim Out | View from room

Privileged Suite Ocean View & Swim Out

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • 116 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Romance Deluxe

Privileged Romance Deluxe | View from room

Privileged Romance Deluxe

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

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About the area

Playa del Carmen

Beachfront retreat .At this Maroma property, you'll be within a 5-minute walk of Maroma Beach and Paradise Beach. Also, Virgen Beach is within half a mile (1 km) and Playa Paraiso Golf Course is within 3 miles (5 km).

What's nearby

  • Maroma Beach - 2 min drive - 0.7 km
  • Playa Paraiso Golf Course - 6 min drive - 4.3 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive - 4.6 km
  • Paradise Beach - 9 min drive - 4.9 km
  • El Camaleón Mayakoba Golf Course - 13 min drive - 12.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

  • ‪Alberca - Pool - Bar - ‬14 min drive
  • ‪El Pajarito - ‬9 min walk
  • ‪Preferred Beach Club - ‬1 min walk
  • ‪Geisha - ‬13 min drive
  • ‪La Brisa Buffet Restaurant - ‬15 min drive

About this property

Catalonia Playa Maroma – All Inclusive

4-star beachfront property near Maroma Beach
Some rates at Catalonia Playa Maroma – All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Catalonia Playa Maroma – All Inclusive offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a nightclub, and a hot tub are also featured at the family-friendly Catalonia Playa Maroma – All Inclusive. Free self parking is available.

This 4-star Playa del Carmen property is smoke free.

  • 404 guestrooms or units
  • 3 levels
  • 6 buildings
  • 5 dining venues
  • 3 bars or lounges
  • Built in 2000
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Catalonia Playa Maroma – All Inclusive offers 404 accommodations with minibars and safes. Rooms open to balconies. This Playa del Carmen property provides complimentary wired and wireless Internet access.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Alegría Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Catalonia Playa Maroma – All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Catalonia Maroma
Catalonia Maroma Privileged
Catalonia Privileged
Catalonia Privileged All Inclusive
Catalonia Privileged Maroma
Catalonia Privileged Maroma All Inclusive All-inclusive property
Privileged Maroma
Catalonia Playa Maroma Del Carmen
Catalonia Playa Maroma Hotel Playa Del Carmen
Catalonia Privileged Maroma All Inclusive Playa del Carmen
Catalonia Privileged oma Incl
Catalonia Privileged Maroma All Inclusive
Catalonia Playa Maroma – All Inclusive Playa del Carmen
Catalonia Playa Maroma – All Inclusive All-inclusive property

Frequently asked questions

How close is Catalonia Playa Maroma – All Inclusive to the airport?

Catalonia Playa Maroma – All Inclusive is 35.5 mi (279-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Catalonia Playa Maroma – All Inclusive have an airport shuttle?

Airport shuttle services are not available at Catalonia Playa Maroma – All Inclusive.

How close is Catalonia Playa Maroma – All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Catalonia Playa Maroma – All Inclusive offer free breakfast?

Catalonia Playa Maroma – All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Catalonia Playa Maroma – All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (20-min drive) is nearby.

What time is check-in at Catalonia Playa Maroma – All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Catalonia Playa Maroma – All Inclusive?

This property offers free self parking.

Does Catalonia Playa Maroma – All Inclusive have a pool?

Catalonia Playa Maroma – All Inclusive features an outdoor pool and a children's pool.

Does Catalonia Playa Maroma – All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like Italian cuisine, pool views, and al fresco dining.

Does Catalonia Playa Maroma – All Inclusive have a spa?

Pamper yourself with a day at Alegría Spa, where you can enjoy sports massages, reflexology, and facials.

How close is Catalonia Playa Maroma – All Inclusive to downtown Playa del Carmen?

Catalonia Playa Maroma – All Inclusive is 10.1 mi away from Playa del Carmen.

Catalonia Playa Maroma – All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 570 out of 1060 reviews
Rating 8 - Good. 249 out of 1060 reviews
Rating 6 - Okay. 130 out of 1060 reviews
Rating 4 - Poor. 68 out of 1060 reviews
Rating 2 - Terrible. 43 out of 1060 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Serguei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good food, but most important - white sandy beeches with no seaweed and corals close to the shore.
Stayed 6 nights in Jan 2026

4/10 Poor

Khatuna Salome

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed here only because our usual resort was under renovation. Giving 2 stars mainly for the staff, who work very hard and deserve tips. We booked VIP/Privilege through Expedia, but it was unclear what benefits were included, and it didn’t feel worth the upgrade. The beach is nice, but there is too much shade from palm trees, so you often have to move sunbeds to find sun. Sunbeds are basic and uncomfortable for long use. Food was disappointing overall: bland, under-seasoned, sometimes cold, with long waits at restaurants. The Steakhouse was the best à la carte option, but if you want medium-rare steak, order it well done. Mexican restaurant was below average, hibachi nothing special, and room service very limited. Lobby is dark with uncomfortable seating; lobby bathrooms were not clean and had flushing issues. Lukewarm shower water and lack of bathroom ventilation were also problems. Only one smoking area near the lobby, no chairs, very uncomfortable. Staff and animation team were the highlight. Unfortunately, the resort itself did not meet expectations.
Stayed 10 nights in Jan 2026

6/10 Okay

Rainer

Travelled with family
Liked: Cleanliness
The renovated room was moldy and not nice at all. We got a bit better one the next day though. Room was clean. Food was average, restaurants were better but hard to book as many are closed several days a week. Beach is nice. Generally we found it expensive for what it offers.
Stayed 7 nights in Dec 2025

6/10 Okay

Camille

Travelled with partner
Liked: Cleanliness
I think the differences in experience depend on if you are part of their privilege program or not, or what avenue you took to book your vacation. The privileged group had certain foods, beverages, restaurants and even tables that we weren't allowed to access. Their living quarters even looked completely different, and was what I saw more often on their website. The room, although very clean, was in okay condition, cracks in the walks and ceiling, worn out furniture and mirrors, and not really what you see in the photos. The food was very good in the main restaurant, and had better Mexican food than their Mexican restaurant. The staff were very friendly but very few went above and beyond to make sure your needs were met; simple requests like chairs at the beach were met with "it's not possible" and there were very few staff working around the pool and beach areas. Interestingly enough, there was not much entertainment throughout the day until the Monday we left, we wondered if it was a way to introduce new guests and then would putter out throughout the week. We have stayed at a few other all-inclusives and although we made the most of our time here, it did not live up to the others, especially within the same price range.
Stayed 4 nights in Jan 2026

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets smells dampened. No option to get bottle water! I think drinking their water or their food the fish cause me to have diarrhea.
Stayed 3 nights in Jan 2026

6/10 Okay

David

Disliked: Property conditions & facilities
Hotel/Maroma beach is lovely - hotel clears seaweed if it occurs. Rooms (3319) are a good size but lack views and are in 3 block complexes. Only 1 large pool but so noisy, not peaceful. Hotel needs an alternative quiet area pool. All inclusive food / drinks were ok but difficult to book themed restaurants. This hotel is large so it is catering for the masses unless you upgrade to Privilege or Exclusive grades. Would not advise for disabled or elderly guests - long walks from rooms to facilities.
Stayed 3 nights in Jan 2026

6/10 Okay

Carlos M

Liked: Cleanliness, property conditions & facilities
The hot water wasn't good.
Stayed 3 nights in Jan 2026

6/10 Okay

Oleksandr

Stayed 6 nights in Jan 2026

10/10 Excellent

Ashish

Liked: Cleanliness, amenities, property conditions & facilities
Our second time staying atvthe resort. Clean , friendly staff and great food
Stayed 7 nights in Jan 2026

8/10 Good

Claudia Adriana, Nutley

Travelled with group
Liked: Cleanliness
I enjoy it very much
Stayed 7 nights in Dec 2025

8/10 Good

Angelika

Stayed 5 nights in Jan 2026

8/10 Good

Natalya

Liked: Cleanliness, amenities
Clean room, friendly staff. Water in our room wasn’t hot. We complained couple of time, but nothing was done.
Stayed 9 nights in Jan 2026

10/10 Excellent

gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast had a lot of good and healthy options. All of them very tasty. Our room was clean and spacious with a little terrace very quiet. We had a very good stay
Stayed 3 nights in Jan 2026

6/10 Okay

david e

Travelled with partner
Liked: Cleanliness, staff & service
Was just ok. No slippers provided as mentioned. Room had some noticeable downers, such as tv hung crooked, lampshades crooked, certain light switches extremely loose, almost afraid to touch or fall off. Many things good too but expected better. Good food at buffet.
Stayed 8 nights in Dec 2025

2/10 Terrible

Olga

Disliked: Amenities, property conditions & facilities
The overall experience was terrible
Stayed 5 nights in Jan 2026

10/10 Excellent

Jenna Marie

Liked: Cleanliness
Stayed 10 nights in Dec 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely interaction with the mama and baby spider monkey and staff gave me bananas to feed them. Great memory!
Stayed 7 nights in Oct 2025

2/10 Terrible

Roxana

Travelled with group
Disliked: Property conditions & facilities
The only good thing about the resort is the beach and we had one decent meal at the Steakhouse. The staff is trying their best, but they fail due to lack of resources and extremely poor management. The whole resort is outdated and smelly. The furniture is old and smelly, straight from the lobby. The rooms are in very bad condition, mine smelled like mold and sewer the whole time I was there. And so did my friends’ rooms ..and we had 7 rooms. Not one was decent. The buffet is poorly staffed and they have ridiculous rules where they won’t let you sit with your friends even if the table is big enough, asking to accommodate bigger groups is not even possible There are only 3 bars, one pool. And the pool is mostly for children This was not the cheapest of resorts, so if you have the money to spend, go somewhere else! Management needs to be changed and they need to make some serious investments in infrastructure and facilities
Stayed 7 nights in Dec 2025

10/10 Excellent

Gabriela

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great resort. Clean, fun. Good restaurants and entertaining. Recommended.
Stayed 7 nights in Dec 2025

6/10 Okay

Shafina

Stayed 7 nights in Dec 2025

10/10 Excellent

Roman

Stayed 8 nights in Dec 2025

2/10 Terrible

Zahra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible experience with front desk person Mauricio regarding our room. Unable to change our room even though he said they would try the next day .lied and chanced his story so we asked to speak to manager . The room smelled like mold and all they did was spray air freshner . The manger Rogerlio was useless at acknowledging our issues and complaints . We were stuck in the moldy room for 4 nights . Declined to refund us our money to go elsewhere . My sister had health issues and it made her cough non stop . The food was hit and miss . The dinner at Bloved was awful too salty and well done steak was red and raw. Buffet food was hot and miss . . Never go back
Stayed 4 nights in Dec 2025

6/10 Okay

Maria de los angeles, reston

Travelled with partner
Liked: Cleanliness, staff & service
We didn't get the room we reserved, no sleepers, no robe, no upgrade was offered. The staff was fantastisc in all restaurants and around the hotel. The wild life is kept free and in great condition, very nice having them around.
Stayed 4 nights in Dec 2025

4/10 Poor

MITUL BHARATKUMAR, Woolwich Township

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Catalonia Playa Maroma – Honest Review (Playa Maroma, Riviera Maya, Mexico) Stay: December 19–24, 2025 Room Type: Premium Room Group: 5 adults and 1 toddler (3 years old) This is a very beautiful resort in a lush rainforest setting, but Americans should understand exactly what they’re getting before booking. Location & Scenery: The rainforest environment is absolutely stunning and was the biggest positive surprise. The property feels very tropical, with lush greenery everywhere. We saw animals occasionally running around, which added to the experience. For anyone concerned, the animals keep their distance and are not a problem at all. Pools & Common Areas: The pool is excellent—large, clean, and well maintained. Some areas are close to 8 feet deep, which is great for adults but something to be aware of if you have small children. Common areas were consistently clean and well cared for. Housekeeping & Room Comfort: Housekeeping was excellent and came every day like clockwork. Rooms were cleaned thoroughly and quickly. Beds were comfortable. The AC and ceiling fans worked very well and kept the room cool at all times. Walls are somewhat thin, but noise was manageable overall. Food & Drinks (Biggest Weakness): The food is where this resort falls short for Americans. The buffet was very disappointing—bland overall and heavily focused on pork. If you’re used to American-style poolside food like burgers, wings, chicken nuggets, or hot dogs, you will not find much of that her
Stayed 5 nights in Dec 2025

10/10 Excellent

Irina

Liked: Cleanliness
Stayed 7 nights in Dec 2025