Ocean Riviera Paradise All Inclusive

5.0 star property
5-star beachfront property near Mamitas Beach

Choose dates to view prices

Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
Lobby
Suite (Eden Master Suite Rooftop) | Terrace/patio
Concierge desk
Eden Junior Suite Rooftop Ocean View

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Parking included

Explore the area

Map
Playa del Carmen, QROO
  • Playa Xcalacoco
    ‪9 min walk‬
  • Gran Coyote Golf
    ‪3 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

Suite (Eden Master Suite Rooftop)

  • 186 sq m
  • Ocean view
  • Sleeps 3

PRIVILEGE JUNIOR SUITE SWIM UP

8.6 out of 10
Excellent
(14 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

Privilege Junior Suite Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Garden view

8.4 out of 10
Very good
(25 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(13 reviews)
  • 57 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

PRIVILEGE MASTER SUITE SWIM UP

  • 115 sq m
  • Sleeps 3

Daisy Junior Suite Pool View

8.2 out of 10
Very good
(29 reviews)
  • 57 sq m
  • Sleeps 4

Privilege Master Suite

  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

Eden Junior Suite with Jacuzzi

7.6 out of 10
Good
(9 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • 135 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Junior Suite (Eden Junior Suite Rooftop)

8.4 out of 10
Very good
(6 reviews)
  • 135 sq m
  • Sleeps 3

Privilege Junior Suite Rooftop Pool View

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Swim Up

8.0 out of 10
Very good
(15 reviews)
  • 57 sq m
  • Sleeps 3

Eden Junior Suite Pool View

9.6 out of 10
Exceptional
(17 reviews)
  • 57 sq m
  • Sleeps 4

Eden Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 116 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Eden Junior Suite Rooftop Ocean View

  • Sea view
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Ocean View

8.0 out of 10
Very good
(11 reviews)
  • 57 sq m
  • Ocean view
  • Sleeps 4

Daisy Junior Suite Garden View

8.4 out of 10
Very good
(82 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite Standard

8.4 out of 10
Very good
(89 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Playa del Carmen

On the beach.Within a 15-minute walk of the property, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Gran Coyote Golf and Punta Esmeralda Beach are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.8 km
  • Gran Coyote Golf - 3 min drive - 2.5 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 4.6 km
  • Playa del Carmen Main Beach - 9 min drive - 6.0 km
  • Punta Esmeralda Beach - 10 min drive - 3.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Alberca - Pool - ‬19 min walk
  • ‪Privilege Lounge - ‬15 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪Restaurante Hacienda - ‬18 min walk

About this property

Ocean Riviera Paradise All Inclusive

5-star beachfront property near Mamitas Beach
Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness center are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

  • 782 guestrooms or units
  • 4 levels
  • 4 buildings
  • 11 dining venues
  • 5 bars by the pool
  • 4 swim-up bars
  • 10 bars or lounges
  • Meeting rooms
  • Built in 2016
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 swim-up bars
  • 5 poolside bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Magnifying mirror

Room amenities

Entertainment

  • 40-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1108 out of 2174 reviews
Rating 8 - Good. 541 out of 2174 reviews
Rating 6 - Okay. 278 out of 2174 reviews
Rating 4 - Poor. 127 out of 2174 reviews
Rating 2 - Terrible. 120 out of 2174 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Saydie

Stayed 3 nights in May 2025

10/10 Excellent

Kelly Jean, Mechanicsburg

Stayed 4 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like that my wife couldn't have a meal at any of the restaurants due to her mil allergy. They waiters tried but often we would then just receive a meal with no spices/ bland. The buffet was good though and the chef cooked a meal for my wife that she enjoyed.
Stayed 9 nights in Mar 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing we had a great time!
Stayed 6 nights in Mar 2025

10/10 Excellent

Andrea Isabelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was awesome! Everyone was so friendly and kind. The other vacationers were so lively and made the stay that much better. There was so much to do in so little time!
Stayed 3 nights in Mar 2025

10/10 Excellent

Vimal, DELTA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service we received was top notch, from check in to check out and everything in between. We absolutely loved this resort and wish we could have spent more time there.
Stayed 8 nights in Mar 2025

8/10 Good

shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Was my husband and I first time to this part of Mexico, and all exclusive resort. Right when we got there they upgraded us to the beso area. We had booked a garden daisy view on the family side, so that was nice since it was just my husband and I. Right off the start you have to talk to someone, and we where tired from flying in early, and just wanted to go to our room, and my husband thought it was strange we couldn’t take our bags up to room. They ask you to come down for a breakfast and I believe try to sell you privileged, because that’s what I have seen on other reviews. Don’t really understand why they have that, only noticed when we tried to order a grey goose and seven they said we had to pay. The drinks seem watered down, and only Dos Equis amber, and could have had beer selection. The pools and property are very nice. Have to make reservation steak house, but food wasn’t very good, and Route 66 not that great meat was tough, also ate at Mexican restaurant, a little better and service was great waiter very helpful, but I have better Mexican food.
Stayed 4 nights in Mar 2025

4/10 Poor

John

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
entire resort is run down and tired. My upgraded room was dirty, items such as hot tub did not work, lighting did not work in room, would come on some times and not other times. Staff was brutal to get into the room to resolve and after 2 weeks, items still not corrected. Would not recomend this property going forward
Stayed 12 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

James Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the cleanliness of the property and the staff was very nice except for the time share staff in the lobby which are very pushy and can’t take no for an answer. We just wanted to relax and enjoy our time on vacation and didn’t want to partake in the vacation club. We also wish the theater shows were better and there were more red meat choices at restaurants as we are not seafood eaters. Javier(Train Operator) is an excellent representation for the resort and offered up a lot of information of the resort and the areas around the resort.
Stayed 6 nights in Mar 2025

10/10 Excellent

Purvaungkumar, Brampton

Stayed 7 nights in Mar 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
Overall my son and I enjoyed our trip. After the first 2 days you basically see all there is to see. It was very beautiful. Biggest gripe however to start was that the phone in my room didn’t work well. To communicate with guest services, etc was very trying. Also, from the time we arrived the concierge was kind of pushy to set us up with an informational session the very next morning. The massage offered for your time is a nice gesture, but you have to think about why people go on vacation. For me vacation is to move on my own timing, I don’t want to get up bright and early as I do daily when I’m home while I’m on vacation. You can see the disappointment in his face when I said, not tomorrow, how about the following day. We just traveled, I would like to rest. Unfortunately, the next night I ate something that didn’t quite agree with me so I called in to let them know I wouldn’t make the session. The response was “we already made the voucher with your name.” While I appreciate that, if I’m saying I’m not feeling well that should be understood. I also felt like tips were looked for after every drink, every service, and well as reviews for employees. The employees were very nice, aside from that. The food was a little underwhelming, as far as seasonings, etc but throughout the week it started to get a little better.
Stayed 4 nights in Mar 2025

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay. Lisandro from concierge went above and beyond to look after us!
Stayed 6 nights in Mar 2025

10/10 Excellent

Ashtyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

SAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean riviera paradise was an amazing resort, the food was great and had lots of dining options from the buffets to the other 7 elegant/ fancy restaurants. The room was very spacious and remodeled which I really liked. All the staff were very kind and helpful. They also had lots of activities to do during the day you will always be entertained. I would highly recommend this resort it’s definitely one of my favorites.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lillian Marie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Something for everyone. Big enough to have room to roam, small enough to feel safe to let the kids venture out.
Stayed 6 nights in Mar 2025

10/10 Excellent

Samuel

Stayed 6 nights in Mar 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome. My only things of note were that the batting cages were never operational during our stay and the fridge in our room only seemed about 10 degrees.
Stayed 7 nights in Mar 2025

6/10 Okay

Gautam

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Majority of ths staff was not friendly. Sometimes they were rude in responsding to the requests or by not acting on it for a long time or completely ignoring it and continuing their buisness. We almost felt like they were not happy at their jobs, may be they are not being paid well enough. The food was okay but not to the level it should be including their speciality reservation restaurants. Otherwise the property was good, location was good and we had good time overall because our family was togetger.
Stayed 4 nights in Mar 2025

6/10 Okay

Kim

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beaucoup de gens Difficulté d’accès aux chaises Plage moyenne
Stayed 5 nights in Mar 2025

10/10 Excellent

Patricia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at an all inclusive and an had an excellent time.
Stayed 5 nights in Mar 2025

8/10 Good

Christa

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I will start by saying this resort is STUNNING! The landscaping and everything is beautiful and so well kept. The resort is big but not too big to the point where you have to take a shuttle to get from one place to the other. Everything is still walkable which is great. It was a great family resort with lots of things to do for kids. The waterpark was fun and I loved that the kids Daisy pool had a swim up for the adults. What I did not like was the people working there. Out of all the resorts I've been to, and I've been to a lot in Mexico, the people working there were not very friendly. They just did their jobs and that was it. No personality to them and no warm and welcome feeling from them. Most of the bartenders at the swim up bars were not friendly and catered more to the drunk people than the sober ones waiting for a drink. The bartenders at the Eden pool were the absolute worst. Only stayed on one side of the bar giving shot after shot to the drunk people that clearly should have been cut off a long time ago. I've never experienced such poor service from bartenders at a resort before. It was very disappointing. The food at the buffet was good, not amazing. The Italian restaurant had some decent dishes like the lasagna and the penne but the fettuccine was not good at all. The tiramisu was fantastic! I was not able to even get a reservation for the Tepanyaki or the steakhouse. The reservation system is not very good. I was okay with eating at the buffet most night.
Stayed 5 nights in Mar 2025

4/10 Poor

Deidre Annice

Stayed 4 nights in Mar 2025

10/10 Excellent

Kathleen

Stayed 6 nights in Mar 2025