Ocean Riviera Paradise All Inclusive

5.0 star property
5-star beachfront property near Mamitas Beach

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Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
Eden Junior Suite Ocean View  | Beach/ocean view
11 restaurants, breakfast, lunch, dinner served; French cuisine
Outdoor wedding area
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Bar
  • Housekeeping
  • Room service
  • Parking included

Explore the area

View in a map
Playa del Carmen, QROO
  • Playa Xcalacoco
    ‪9 min walk‬
  • Gran Coyote Golf
    ‪4 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

Junior Room, Pool View (suite)

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Eden Master Suite Rooftop

  • 186 sq m
  • Ocean view
  • Sleeps 3

PRIVILEGE JUNIOR SUITE SWIM UP

8.8 out of 10
Excellent
(16 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

Junior Suite Swim Up

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Privilege Junior Suite Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Garden view

8.4 out of 10
Very good
(26 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(17 reviews)
  • 57 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

PRIVILEGE MASTER SUITE SWIM UP

  • 115 sq m
  • Sleeps 3

Daisy Junior Suite Pool View

8.0 out of 10
Very good
(32 reviews)
  • 57 sq m
  • Sleeps 4

Privilege Master Suite

  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

Eden Junior Suite with Jacuzzi

7.6 out of 10
Good
(9 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • 135 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Rooftop

8.4 out of 10
Very good
(6 reviews)
  • 135 sq m
  • Sleeps 3

Privilege Junior Suite Rooftop Pool View

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Swim Up

8.0 out of 10
Very good
(15 reviews)
  • 57 sq m
  • Sleeps 3

Eden Junior Suite Pool View

9.4 out of 10
Exceptional
(19 reviews)
  • 57 sq m
  • Sleeps 4

Eden Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 116 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Eden Junior Suite Rooftop Ocean View

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Ocean View

8.0 out of 10
Very good
(11 reviews)
  • 57 sq m
  • Ocean view
  • Sleeps 4

Junior Suite Rooftop

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

Daisy Junior Suite Garden View

8.2 out of 10
Very good
(93 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite Standard

8.2 out of 10
Very good
(105 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Playa del Carmen

On the beach.Within a 15-minute walk of the property, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Gran Coyote Golf and Punta Esmeralda Beach are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.8 km
  • Gran Coyote Golf - 4 min drive - 2.5 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 4.6 km
  • Playa del Carmen Main Beach - 9 min drive - 8.4 km
  • Punta Esmeralda Beach - 11 min drive - 3.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Restaurante Hacienda - ‬18 min walk
  • ‪Privilege Lounge - ‬15 min walk
  • ‪Sunset restaurant - ‬16 min walk
  • ‪La Hacienda - ‬20 min walk

About this property

Ocean Riviera Paradise All Inclusive

5-star beachfront property near Mamitas Beach
Some rates at Ocean Riviera Paradise All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness center are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

  • 782 guestrooms or units
  • 4 levels
  • 4 buildings
  • 11 dining venues
  • 5 bars by the pool
  • 4 swim-up bars
  • 10 bars or lounges
  • Meeting rooms
  • Built in 2016
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 swim-up bars
  • 5 poolside bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No elevator

Room amenities

Entertainment

  • 40-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1263 out of 2492 reviews
Rating 8 - Good. 624 out of 2492 reviews
Rating 6 - Okay. 319 out of 2492 reviews
Rating 4 - Poor. 149 out of 2492 reviews
Rating 2 - Terrible. 137 out of 2492 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Claudia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! We wanted to relax and that’s just what we did. Only thing is the bathrooms in the rooms need some TLC. Other than that everything was perfect! Our kids loved every minute!
Stayed 4 nights in Aug 2025

10/10 Excellent

JAMAL, SAGINAW

Stayed 6 nights in Jun 2025

10/10 Excellent

Raymond

Stayed 4 nights in May 2025

10/10 Excellent

Elaheh, St. Johns

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the El Beso area, and it was a great experience! There were plenty of dining options, and the food quality was good overall. While the self-service restaurant was average, the à la carte restaurants were excellent. The staff were very polite and attentive throughout our stay. Overall, a great value for the price!
Stayed 4 nights in May 2025

10/10 Excellent

Chun

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed at many other All-inclusives & gotta say it's the best all around.
Stayed 5 nights in May 2025

10/10 Excellent

David Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently returned from one of the best vacations, it was incredible! Ariz our butler for the week took care of everything making our stay effortless and so relaxing. Sorely and Jennifer added to our stay helping with our addition requests & making every moment that much more special. Highly recommend this resort, you won’t be disappointed!
Stayed 7 nights in May 2025

2/10 Terrible

Allison

Travelled with group
Disliked: Cleanliness, property conditions & facilities
I would not stay here again. Staff was rude and the food was terrible
Stayed 3 nights in May 2025

10/10 Excellent

Jessica Alexandra Placenis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Resort aesthetics and layout: 10/10 Resort food: 7.5/10 Beach: seaweed season..... Loved the rooftop jacuzzi in El Beso (adults only section). Would definitely book again.
Stayed 6 nights in May 2025

4/10 Poor

Dara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2025

10/10 Excellent

Yesenia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect food was exceptional Hotel was beautiful will definitely be coming back.
Stayed 3 nights in May 2025

10/10 Excellent

Dominic Jon

Stayed 4 nights in May 2025

10/10 Excellent

Jai Pravin, Thornhill

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort. Great service and amenities.
Stayed 5 nights in May 2025

4/10 Poor

Shivapriya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort is clean and nice, but not big. The pools were only 3. The buffet did not have much options. Overall food in the restaurants was ok.
Stayed 4 nights in May 2025

10/10 Excellent

Alishia

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a beautiful gem! Upon arrival, the staff was extremely hospitable! It was very easy checking in , in which we waited on the beach until the suite was ready. Everything was so clean and the double floor suite was mind blowing. Staying in Eden we got the best of both worlds. Nestled between the beach and beach front pool along with the pool on the side we could pick and choose what vibes we wanted. Each day new sheets were put on the bed, floors were swept and the bathrooms were cleaned! Each morning concierge called to ask if we needed anything or to make reservations for dinner. We utilized the gym every morning which was filled with every single type of equipment needed! The buffet was a delight for breakfast and dinner if you needed back up plans outside of the wonderful restaurants. The variety of cuisines offered made it easy to stay on the resort needing nothing. We felt extremely safe the entire stay and enjoyed having water sport excursions right at the property. The entertainment aspect was amazing from party’s at the pool, to the theatre, bowling, hookah bars, and outside festivities. The resort was not over ran with people and Playa Del Carmen is less touristy in terms of being a relaxing destination. We rate it 10 out of 10!
Stayed 6 nights in May 2025

10/10 Excellent

Clinton

Liked: Amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Yamilex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing no matter where you went on the property!
Stayed 4 nights in May 2025

10/10 Excellent

Bobbie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at the Ocean Riviera it was our first and wish we could have stayed longer. Ariz, our Butler was amazing, she was very professional and was on top of all our needs and went out of her way to make our stay enjoyable. We will differently be back.
Stayed 3 nights in May 2025

4/10 Poor

Michael

Travelled with family and small children, Travelled with group
Liked: Cleanliness
Service was mid, food was mid, beach was mid. Not terrible but have payed less for better resorts in the past
Stayed 7 nights in May 2025

10/10 Excellent

Michael

Stayed 9 nights in May 2025

8/10 Good

EDNA, Bayonne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Summer

Travelled with partner
Liked: Cleanliness, amenities
Everything was in good condition and staff was always cleaning all the facilities. Loved our swim out pool. Big viarity of food!
Stayed 7 nights in May 2025

8/10 Good

Leanna

Stayed 6 nights in May 2025

10/10 Excellent

Bryce

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Paola was wonderful and accommodating at check in. The food was fantastic and definitely the best part. Privilege is a must as you get access to the entire property. Butler service is nice as well. Definitely a worthwhile stay.
Stayed 5 nights in May 2025

6/10 Okay

Cameron

Liked: Cleanliness
Stayed 7 nights in May 2025

8/10 Good

Renaud Patrick, Pittsburgh

Travelled with family and small children
Liked: Cleanliness, amenities
Very nice hotel but the children's pool with the slides is old and rusty as parents is definitely a disappointment and the rooms need renovation !!! But overall not bad !
Stayed 4 nights in May 2025