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Ocean Riviera Paradise All Inclusive

5.0 star property
5-star beachfront property near Mamitas Beach

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Photo gallery for Ocean Riviera Paradise All Inclusive

Free minibar, in-room safe, desk, free WiFi
Privilege Master Suite RoofTop | Terrace/patio
View from room
View from property
10 bars/lounges, 4 swim-up bars, 4 poolside bars

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪10 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪20 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

View all photos for Privilege Master Suite Ocean Front

Privilege Master Suite Ocean Front

Privilege Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Master Suite RoofTop

Privilege Master Suite RoofTop

Privilege Master Suite RoofTop

  • Ocean view
  • 186 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

8.2 out of 10
Very good
(115 reviews)
  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

  • 115 sq m
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

View from room

Daisy Junior Suite Pool View

8.2 out of 10
Very good
(33 reviews)
  • 57 sq m
  • Sleeps 4

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(20 reviews)
  • Garden view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

9.8 out of 10
Exceptional
(6 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

9.0 out of 10
Wonderful
(17 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Rooftop

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • Resort view
  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Standard

Junior Suite Standard

Junior Suite Standard

8.4 out of 10
Very good
(141 reviews)
  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

  • 115 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Rooftop Pool View

View from room

Privilege Junior Suite Rooftop Pool View

  • 135 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, Pool View (suite)

Junior Room, Pool View (suite)

Junior Room, Pool View (suite)

9.0 out of 10
Wonderful
(4 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Rooftop

Free minibar, in-room safe, desk, free WiFi

Junior Suite Rooftop

  • 135 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Swim Up

Standard Room, Non Smoking, Pool View

Junior Suite Swim Up

8.0 out of 10
Very good
(1 review)
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Playa del Carmen

On the beach.Within a 15-minute walk of the property, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Gran Coyote Golf and Punta Esmeralda Beach are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.8 km
  • Quinta Avenida - 9 min drive - 5.7 km
  • Playa del Carmen Main Beach - 10 min drive - 5.7 km
  • Maroma Beach - 17 min drive - 15.4 km
  • Xcaret Eco Theme Park - 20 min drive - 17.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Mike’s Coffee - ‬19 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪El Templo - ‬16 min walk
  • ‪Fresco Bar - ‬14 min walk

About this property

Ocean Riviera Paradise All Inclusive

5-star beachfront property near Mamitas Beach
Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness center are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

  • 782 guestrooms or units
  • 4 levels
  • 4 buildings
  • 11 dining venues
  • 4 bars by the pool
  • 4 swim-up bars
  • 10 bars or lounges
  • Meeting rooms
  • Built in 2016
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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Grand Riviera Princess - All Inclusive
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  • Hot tub
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, 4,405 reviews
The price is CA $271
CA $351 total
includes taxes & fees
Apr 12 - Apr 13
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Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 poolside bars
  • 4 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No elevator

Room amenities

Entertainment

  • 40-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.31 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1479 out of 2879 reviews
Rating 8 - Good. 719 out of 2879 reviews
Rating 6 - Okay. 359 out of 2879 reviews
Rating 4 - Poor. 173 out of 2879 reviews
Rating 2 - Terrible. 149 out of 2879 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sherryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was great. The cleanliness, safety, grounds, and staff. I had a staff member in particular named Gabriela who helped us the entire weekend and she was awesome.
Stayed 3 nights in Mar 2026

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2026

10/10 Excellent

Leanyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marvelous!
Stayed 5 nights in Feb 2026

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, would definitely go back!
Stayed 4 nights in Feb 2026

10/10 Excellent

Paul

Stayed 4 nights in Jan 2026

10/10 Excellent

Fernando

Stayed 4 nights in Jan 2026

8/10 Good

Mylene

Stayed 7 nights in Dec 2025

6/10 Okay

Steven, New York

Travelled with family, Travelled with family and small children, Travelled with partner
Everything was fine, for the price I wouldn’t go back. Food was eh, there should be a quiet adults only pool, no food at the pools at all, hardly any lunch options, there was an upcharge for the better alcohol. Wasn’t worth it.
Stayed 7 nights in Dec 2025

10/10 Excellent

Kwentin Kyle

Stayed 4 nights in Dec 2025

8/10 Good

Sabrina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable beds and house keeping was excellent. We did have a problem with both our sinks not draining but it was fixed promptly when notified. Buffet food was good and expected for buffet. Didn’t get a chance to try any other restaurants on the property. Tons of activities throughout the day and good entertainment at night. Always something to do you don’t have to leave the resort if you don’t want to. Nice beach area but be aware of someone always trying to sell you something.
Stayed 4 nights in Dec 2025

6/10 Okay

Dylan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The main thing I would say is a hotel with so much potential. If it was a 4 star hotel I would give it 5/5, but in my experience it was not 5 stars. I found the service overall poor. I think the buffet staff were understaffed and over worked. Most of them looked miserable. We had to ask for drinks and they would normally arrive after we finished eating. We would have to wait 5-10 minutes for a table, even though half of them were empty. We went to the Route 66 restaurant and the saff member was on the phone, didn't even look at us and walked awa. A moment later returned with another staff memeber. For 10 seconds we waited and they said nothing, until we said good afternoon, how are you, in a sarcastic way. Everything was upsale. It shouldn't be called all-inclusive. It should be called= The basics-included. Because everywhere you had to pay extra. Normally when I go to an all-inclusive hotel, that is what I expect, all-inclusive. If we wanted a table guaranteed we had to buy a bottle of wine. Apparently Jack Daniels, and Smirnof Vodka are "premium" products. It truly was a beautiful location. But a combination of fairly rude staff and upsale everywhere I don't think I would go back.
Stayed 6 nights in Dec 2025

10/10 Excellent

Sanjeev

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice cleaned and well planned
Stayed 7 nights in Dec 2025

8/10 Good

Kirk

Stayed 6 nights in Dec 2025

8/10 Good

Tayebeh

Liked: Cleanliness, property conditions & facilities
It could be better
Stayed 7 nights in Dec 2025

10/10 Excellent

Jose Angel

Travelled with family, Travelled with family and small children
Liked: Amenities
Our stay at Ocean Riviera Paradise was a mix of positives and challenges. The resort is large, visually appealing, and offers many pools, restaurants, and activities for families and couples. The grounds are well maintained, and several staff members in the restaurants and common areas were friendly and attentive. Unfortunately, our experience was impacted by an issue with our original room. We booked and paid for a pool-view room, but shortly after arrival we encountered a pest issue. Hotel staff offered pest control and asked us to remain in the same room, but my wife did not feel safe or comfortable doing so. We requested a room change and were moved to a cheaper room category. The property declined to refund the price difference for the downgraded room, which was disappointing given the circumstances. After follow-up, Expedia provided us with a travel credit, which we appreciated, but this resolution came from Expedia rather than the property itself. While the resort has many strengths—including amenities, food options, and overall atmosphere—the handling of this situation was frustrating and left us disappointed. With better accountability and guest support when room issues arise, this could be a much stronger experience. I would recommend the resort for its facilities, but management should improve how guest concerns are resolved.
Stayed 7 nights in Dec 2025

8/10 Good

Oluwatobi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, lots to do.
Stayed 7 nights in Dec 2025

8/10 Good

William

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Pretty much everything was really good. Needs lights in the morning to walk to the beach for sunrise. The halls,stairs, and walkway were completely dark. The Italian restaurant was great, other than that I’d stick with the buffet.
Stayed 5 nights in Dec 2025

10/10 Excellent

Maharaja Subramanian

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our 4 night stay at ocean reviera was great. We enjoyed our entire stay in the resort. The rooms were clean and comfortable. The staff was courteous and the service was great. Our Kids enjoyed the water park, swimming pools , beach, bowling and the games in family lounge. Mike's coffee was great and the service from the staff was exceptional. Special mention for the restaurant Amranto and the staff. We are vegetarians and kids prefer indian food. The staff took extra care to prepare special food for us and the service was great..
Stayed 4 nights in Dec 2025

2/10 Terrible

Tahereh

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately, our stay at Ocean Riviera Paradise was far below expectations. This resort markets itself as a luxury destination, but the reality was closer to an overcrowded, poorly managed property. The resort is massive, which might sound appealing, but in practice it means long walks everywhere, constant waiting, and feeling lost rather than relaxed. Getting around was exhausting, and the shuttles were inconsistent and unreliable. Service was extremely hit-or-miss. Some staff were polite, but many appeared overwhelmed or uninterested. Requests were often ignored or took multiple follow-ups, which is unacceptable for a resort of this price range.
Stayed 6 nights in Dec 2025

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, would return!
Stayed 7 nights in Dec 2025

2/10 Terrible

Eric

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Worst all inclusive we have ever stayed at. No way this is 5 star more like 3 maybe. Pool towels were out the whole week. went the first 48hrs not able to find towels. There are hardly any bars on site and the few that there are all close between 4-6pm.(This just depends on when they feel like closing.) Food at restaurants is very mediocre. The buffet is decent, but most all food is miss labeled and they only have one person cooking in the morning, so breakfast eggs take forever to get cooked fresh. Bowling alley has 6 lanes, only 4 worked the first day and then a couple days later there was only one working lane. When arrived they said let us know if your mini fridge needs filled and we will re stock that day for you. Not true, you pay extra if you wish to have your fridge restocked during the day. The beach is not good at all and the ocean is all rocks and sea weed. There are any restrooms right next to the ocean pool and no swim up bar at the ocean pool.(They do have on waitress on site there to order drinks, but it is only one person.) The beach tends to smell most of the time due to all of the sea weed that washes up every day onto the beach. Sports bar doesn't open until 4pm and it is really just a bar with a handful of tvs. No games or anything in this space and then it turns into the night club at 11pm. The shows in the evening are awful, nothing like most other all inclusive resorts and definitely not what you would expect from a 5 star.
Stayed 6 nights in Dec 2025

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, property conditions & facilities
We had all 3 of our rooms upgraded to swim outs, resort was great
Stayed 7 nights in Dec 2025

10/10 Excellent

Martins

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay at Ocean Riviera Paradise Resort. From start to finish, everything exceeded our expectations. We stayed in a room with a rooftop terrace, which was a huge highlight and made our experience even more special. The food was amazing, with great variety and quality, and all of the staff were wonderful—friendly, attentive, and always helpful. The drinks were very good, and the entire resort is super beautiful, with well-maintained grounds and a great atmosphere. The beach area was clean and nice—maybe not the best beach we’ve ever seen, but definitely enjoyable and well cared for. Our room was spotless, and room service was excellent throughout our stay. One fun added bonus was seeing monkeys running around the resort, which made the experience even more memorable. We highly recommend booking the snorkeling package to Isla Mujeres. It was absolutely amazing—small group, great organization, and such a fun experience. Shuttle, drinks, and food were all included, which made it totally stress-free and awesome. Overall, an incredible resort and a fantastic vacation. We would happily come back!
Stayed 7 nights in Dec 2025

10/10 Excellent

Rahill

Stayed 7 nights in Dec 2025

10/10 Excellent

Dial

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
perfection 10/10
Stayed 4 nights in Dec 2025