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Ocean Riviera Paradise All Inclusive

5.0 star property
5-star beachfront property near Mamitas Beach

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Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
10 bars/lounges, 4 swim-up bars, 4 poolside bars
View from room
View from property
Privilege Master Suite RoofTop | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪11 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪13 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪26 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Privilege Master Suite Ocean Front

Privilege Master Suite Ocean Front

Privilege Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Master Suite RoofTop

A couple relaxing on a sun lounger by a pool with a view of the ocean and palm trees.

Privilege Master Suite RoofTop

  • Ocean view
  • 186 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

8.4 out of 10
Very good
(121 reviews)
  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

  • 115 sq m
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

View from room

Daisy Junior Suite Pool View

8.2 out of 10
Very good
(34 reviews)
  • 57 sq m
  • Sleeps 4

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(20 reviews)
  • Resort view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

9.8 out of 10
Exceptional
(6 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

9.0 out of 10
Wonderful
(17 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Rooftop

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • Resort view
  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Standard

Junior Suite Standard

Junior Suite Standard

8.4 out of 10
Very good
(146 reviews)
  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

  • 115 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Rooftop Pool View

View from room

Privilege Junior Suite Rooftop Pool View

  • 135 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, Pool View (suite)

Junior Room, Pool View (suite)

Junior Room, Pool View (suite)

9.4 out of 10
Exceptional
(6 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Rooftop

Free minibar, in-room safe, desk, free WiFi

Junior Suite Rooftop

8.0 out of 10
Very good
(2 reviews)
  • 135 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Swim Up

Standard Room, Non Smoking, Pool View

Junior Suite Swim Up

9.0 out of 10
Wonderful
(2 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Playa del Carmen

On the beach.Within a 15-minute walk of the property, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Gran Coyote Golf and Punta Esmeralda Beach are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 11 min walk - 1.0 km
  • Quinta Avenida - 13 min drive - 6.0 km
  • Playa del Carmen Main Beach - 13 min drive - 6.3 km
  • Maroma Beach - 21 min drive - 16.1 km
  • Xcaret Eco Theme Park - 26 min drive - 18.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪El Templo - ‬16 min walk
  • ‪Fresco Bar - ‬14 min walk
  • ‪Las Máscaras - ‬17 min walk
  • ‪Bar L'Elefant - ‬16 min walk

About this property

Ocean Riviera Paradise All Inclusive

5-star beachfront property near Mamitas Beach
Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness center are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

  • 782 guestrooms or units
  • 4 levels
  • 4 buildings
  • 11 dining venues
  • 4 bars by the pool
  • 4 swim-up bars
  • 10 bars or lounges
  • Meeting rooms
  • Built in 2016
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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Playa del Carmen
  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, 4,441 reviews
The price is CA $285
CA $350 total
includes taxes & fees
May 14 - May 15
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Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 poolside bars
  • 4 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No elevator

Room amenities

Entertainment

  • 40-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.36 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen

Ocean Riviera Eden beach All Inclusive

Ocean Riviera Eden beach Playa del Carmen

Ocean Riviera Paradise All Inclusive All-inclusive property

Ocean Riviera Paradise All Inclusive Playa del Carmen

Ocean Riviera Paradise All Inclusive All-inclusive property

Ocean Riviera Paradise All Inclusive Playa del Carmen

Ocean Riviera Eden by the beach All Inclusive

All-inclusive property Ocean Riviera Paradise All Inclusive

Ocean Riviera Paradise Eden by the beach All Inclusive

Frequently asked questions

How close is Ocean Riviera Paradise All Inclusive to the airport?

Ocean Riviera Paradise All Inclusive is 26.1 mi (264-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Ocean Riviera Paradise All Inclusive?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at Ocean Riviera Paradise All Inclusive on May 21, 2026 start from CA $268, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ocean Riviera Paradise All Inclusive have an airport shuttle?

Airport shuttle services are not available at Ocean Riviera Paradise All Inclusive.

How close is Ocean Riviera Paradise All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Ocean Riviera Paradise All Inclusive offer free breakfast?

Ocean Riviera Paradise All Inclusive does not offer free breakfast.

Is there a casino at Ocean Riviera Paradise All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (9-min drive) is nearby.

What time is check-in at Ocean Riviera Paradise All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Ocean Riviera Paradise All Inclusive?

This property offers free self parking.

Does Ocean Riviera Paradise All Inclusive have a pool?

Ocean Riviera Paradise All Inclusive features 5 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Ocean Riviera Paradise All Inclusive have a restaurant?

There are 11 onsite restaurants, offering options like French cuisine and garden views.

Does Ocean Riviera Paradise All Inclusive have a spa?

Pamper yourself with a day at Despacio, where you can enjoy body treatments, Thai massages, and reflexology.

How close is Ocean Riviera Paradise All Inclusive to downtown Playa del Carmen?

Ocean Riviera Paradise All Inclusive is 3.5 mi away from Playa del Carmen.

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1560 out of 3000 reviews
Rating 8 - Good. 751 out of 3000 reviews
Rating 6 - Okay. 360 out of 3000 reviews
Rating 4 - Poor. 174 out of 3000 reviews
Rating 2 - Terrible. 155 out of 3000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathy, POCATELLO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was warm and helpful. The resort is very family-friendly. We had a wonderful time.
Stayed 4 nights in Feb 2026

10/10 Excellent

Sherryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was great. The cleanliness, safety, grounds, and staff. I had a staff member in particular named Gabriela who helped us the entire weekend and she was awesome.
Stayed 3 nights in Mar 2026

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2026

10/10 Excellent

Leanyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marvelous!
Stayed 5 nights in Feb 2026

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, would definitely go back!
Stayed 4 nights in Feb 2026

8/10 Good

stacey, Victoria

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Food was good. Staff was nice but the service was slow compared to other places.
Stayed 8 nights in Jan 2026

10/10 Excellent

Kyongyeon

Stayed 5 nights in Feb 2026

4/10 Poor

Seulki, Calgary

We stayed at this resort for 7 nights with a family group of 13 (8 adults and 5 children) to celebrate my father’s 80th birthday. Unfortunately, the experience was very disappointing from the start. Before arrival, we communicated through Expedia and the resort messenger and were promised birthday recognition, a room above the first floor, and help arranging a private family dinner. None of these promises were honored. Throughout our stay, many staff members were consistently rude and unhelpful, from check-in to restaurants. Despite staying over a week, our family was never able to sit together for a single meal. Even when nearby tables were empty, staff firmly refused to seat us closer, and the promised private dinner never happened. Restaurant reservations were also mishandled multiple times, often without apologies. Room soundproofing was another major issue. Our room was connected to the next room by a door, and noise could be clearly heard late at night and early in the morning, making it difficult to rest. We also faced repeated issues with currency exchange at the front desk and resort shop, which were handled very unprofessionally. To be fair, the food was generally decent, and one staff member at the service desk who handled our complaint was kind and helpful. This was our fifth trip to Mexico, and we have never experienced service this poor, especially at a so-called 5-star resort. As the person who organized this trip, I felt very sorry to my family for choos
Stayed 7 nights in Jan 2026

4/10 Poor

Francois

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Air condition was broken and multiple attempts were make to fix it but nothing happened also hotel was a ghost town after 10 not much to do
Stayed 7 nights in Feb 2026

8/10 Good

Kristin Anne

Stayed 5 nights in Feb 2026

8/10 Good

Breanne Victoria

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean and the cleaning lady often left us cute designs in the towels. Everyone was very friendly.
Stayed 7 nights in Jan 2026

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great food, well taken care of resort, lots to do. 10/10 experience even with the weather being a bit chilly.
Stayed 6 nights in Jan 2026

8/10 Good

Jana

Stayed 10 nights in Jan 2026

8/10 Good

Wordlyn Cyril Morden

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They clean our room everyday but this morning at the buffet area we ask for decaf and one of the server been ignorant to us she dump the sachet of coffee in front of us...lunch in seafood restaurant pizza ,ceviche, and nachos are great but the fried fish fries and fish n chips are double fry, too oily This is only constructive review but theirs always room for improvement
Stayed 3 nights in Feb 2026

8/10 Good

Tyler

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room by housekeeper Irma. She made towel animals for the kids everyday! Phenomenal service
Stayed 7 nights in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Great resort, great food, great service!
Stayed 7 nights in Jan 2026

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The grounds were beautiful, the staff was friendly, The actives and shows were wonderful. The food was good. Butler Lily went above and beyond to met all our needs.
Stayed 7 nights in Jan 2026

8/10 Good

Jenessa

Stayed 5 nights in Nov 2025

6/10 Okay

Valerie, St. Catharines

Travelled with group
Liked: Cleanliness, property conditions & facilities
We had a week a this hotel. It represented itself as an adult resort when it is actually 90% families and young families at that. It was a very large resort, kept clean, and friendly staff with the exception of the lobby bar. At the lobby bar, we were ignored by four staff members and we were the only two at the bar. It took asking twice to be served and yet we graciously left an almost required tip to the staff. We were disappointed with the taxi rates to go into town or even for a three kilometre trip, being over $30 Canadian. Another disappointment was the lack of Mexican music at the pools and lobby. Why not celebrate the country that people are coming to visit? One night (Saturday) being Mexican night was not enough to be authentic. A pool supervisor told us they had a required play list and could not divert from the list. A great resort for families and having a designated pool and room area as adult only did not make it any less family oriented as, all activities and restaurants were for all ages.
Stayed 7 nights in Jan 2026

8/10 Good

Ivan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 10 nights in Jan 2026

8/10 Good

Lorece L

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed 2 weeks in Privilege. The resort was very clean, and the staff were friendly. We really enjoyed the layout. Food was mostly good. We had no stomach issues at all. The restaurants sometimes felt very chaotic. The inconsistency in restaurant staff stood out to us. Some were great, some were duds. Waiting 30 min before even getting a glass of water in Blue Moon was annoying. The beach - while okay in that there is a beach - was disappointing, many other resorts have better. It’s narrow, and you have to navigate the rocks to get in. Not a deal breaker, but I don’t enjoy swimming in water shoes.
Stayed 14 nights in Jan 2026

6/10 Okay

Cheryl

Stayed 3 nights in Jan 2026

10/10 Excellent

Liubomyr

Stayed 7 nights in Jan 2026

6/10 Okay

Surendranath

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The rooms were not upto expectation. The washrooms were dirty with foot prints, mould on some areas, disgusting bath tubs. The pull out bed (couch) was stained and old. If it’s a 5 start hotel I believe those should be well kept. Staff were helpful and friendly. The kids pool slides and fixtures were rusty and old too. Alot of options for food and Pez Vela was our favourite. Overall it was decent but I don’t think we would return considered the cleanliness of the rooms.
Stayed 4 nights in Jan 2026

10/10 Excellent

Yu Iey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staffs are very friendly and helpful. The food is great too.
Stayed 5 nights in Jan 2026