Ocean Riviera Paradise All Inclusive

Property class: 5 and above
5-star beachfront property near Mamitas Beach

Choose dates to view prices

Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
View from property
Privilege Master Suite RoofTop | Terrace/patio
View from room
10 bars/lounges, 4 swim-up bars, 4 poolside bars

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪11 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪13 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪26 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

Privilege Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Privilege Master Suite RoofTop

  • Ocean view
  • 186 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Daisy Junior Suite Garden View

8.4 out of 10
Very good
(119 reviews)
  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

PRIVILEGE MASTER SUITE SWIM UP

  • 115 sq m
  • Sleeps 3

Daisy Junior Suite Pool View

8.2 out of 10
Very good
(33 reviews)
  • 57 sq m
  • Sleeps 4

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(20 reviews)
  • Garden view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Privilege Junior Suite Pool View

9.8 out of 10
Exceptional
(6 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

PRIVILEGE JUNIOR SUITE SWIM UP

9.0 out of 10
Wonderful
(17 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • Resort view
  • 135 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Standard

8.4 out of 10
Very good
(145 reviews)
  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Privilege Master Suite

  • 115 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Privilege Junior Suite Rooftop Pool View

  • 135 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Room, Pool View (suite)

9.4 out of 10
Exceptional
(6 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite Rooftop

8.0 out of 10
Very good
(2 reviews)
  • 135 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite Swim Up

8.0 out of 10
Very good
(1 review)
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Playa del Carmen

On the beach.Within a 15-minute walk of the property, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Gran Coyote Golf and Punta Esmeralda Beach are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 11 min walk - 1.0 km
  • Quinta Avenida - 13 min drive - 6.0 km
  • Playa del Carmen Main Beach - 13 min drive - 6.3 km
  • Maroma Beach - 21 min drive - 16.1 km
  • Xcaret Eco Theme Park - 26 min drive - 18.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪El Templo - ‬16 min walk
  • ‪Las Máscaras - ‬17 min walk
  • ‪Fresco Bar - ‬14 min walk
  • ‪Bar L'Elefant - ‬16 min walk

About this property

Ocean Riviera Paradise All Inclusive

5-star beachfront property near Mamitas Beach
Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness center are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

  • 782 guestrooms or units
  • 4 levels
  • 4 buildings
  • 11 dining venues
  • 4 bars by the pool
  • 4 swim-up bars
  • 10 bars or lounges
  • Meeting rooms
  • Built in 2016
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 poolside bars
  • 4 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No elevator

Room amenities

Entertainment

  • 40-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Frequently asked questions

How close is Ocean Riviera Paradise All Inclusive to the airport?

Ocean Riviera Paradise All Inclusive is 26.1 mi (264-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Ocean Riviera Paradise All Inclusive?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Ocean Riviera Paradise All Inclusive on May 10, 2026 start from CA $253, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ocean Riviera Paradise All Inclusive have an airport shuttle?

Airport shuttle services are not available at Ocean Riviera Paradise All Inclusive.

How close is Ocean Riviera Paradise All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Ocean Riviera Paradise All Inclusive offer free breakfast?

Ocean Riviera Paradise All Inclusive does not offer free breakfast.

Is there a casino at Ocean Riviera Paradise All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (9-min drive) is nearby.

What time is check-in at Ocean Riviera Paradise All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Ocean Riviera Paradise All Inclusive?

This property offers free self parking.

Does Ocean Riviera Paradise All Inclusive have a pool?

Ocean Riviera Paradise All Inclusive features 5 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Ocean Riviera Paradise All Inclusive have a restaurant?

There are 11 onsite restaurants, offering options like French cuisine and garden views.

Does Ocean Riviera Paradise All Inclusive have a spa?

Pamper yourself with a day at Despacio, where you can enjoy Swedish massages, facials, and reflexology.

How close is Ocean Riviera Paradise All Inclusive to downtown Playa del Carmen?

Ocean Riviera Paradise All Inclusive is 3.5 mi away from Playa del Carmen.

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1529 out of 2955 reviews
Rating 8 - Good. 738 out of 2955 reviews
Rating 6 - Okay. 360 out of 2955 reviews
Rating 4 - Poor. 173 out of 2955 reviews
Rating 2 - Terrible. 155 out of 2955 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sherryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was great. The cleanliness, safety, grounds, and staff. I had a staff member in particular named Gabriela who helped us the entire weekend and she was awesome.
Stayed 3 nights in Mar 2026

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2026

10/10 Excellent

Leanyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marvelous!
Stayed 5 nights in Feb 2026

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, would definitely go back!
Stayed 4 nights in Feb 2026

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
I stayed solo at Ocean Riviera Paradise All Inclusive in December, and it was one of the best all-inclusive experiences I’ve had. The resort delivered an excellent blend of comfort, service, and amenities that made my trip memorable. 🏖️ Clean, Comfortable Room My room was consistently spotless, well kept, and exactly what I needed after long days exploring the resort and the surrounding area. The restful space definitely enhanced my overall experience. Guest feedback also highlights cleanliness as one of the resort’s strong points. 😊 Exceptional Staff & Service The staff were friendly, professional, and genuinely attentive from check-in throughout my stay. Whether at the pool bars, restaurants, or around the property, team members made the resort feel welcoming and well managed. Many reviews similarly praise the staff’s helpfulness and positive attitude. 🍽️ Amenities & Dining Variety There’s a wide array of restaurants, bars, and lounges on site, which kept meals enjoyable and varied. The property’s multiple outdoor pools, beachfront access, and diverse amenities (including water park access, arcades, and spa services) offered plenty to do without leaving the resort. 🌟 Overall Experience As a solo traveler, I appreciated the mix of relaxation and activity the resort offers — from peaceful spaces to lively pool areas. The clean accommodations, attentive staff, and variety of facilities stood out the most and made this a 5-star getaway worth recommending.
Stayed 6 nights in Dec 2025

8/10 Good

Jack

Stayed 5 nights in Jan 2026

10/10 Excellent

DEIRDRE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay, (10 days )ALL of your staff are exemplary, always having a smile on their faces. We found to room 4/5 a little old fashioned but very clean Thank you
Stayed 9 nights in Jan 2026

6/10 Okay

Alex

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rooms are okay, most staff are friendly. Improvements needed: 1. Reception at Pez Vela needs to be replaced, two ladies were close to rude and totally mismanaged. The first day we had lunch there, they made us waited for 45 minutes lining up under the sun just to put our names on the waiting list! Then we had to wait another 30 minutes before we got our table. We went back there for lunch twice and we went early to avoid the line up, but both times, we need to stand aside for a few minutes (not really knowing why) as they served the customers behind us first! 2. The reservation system for fine dining needs improvement. You need to login and fight through online to book right at 8:30 in the morning, otherwise you won't get any decent dinner time. Also, you can only book for your own room and if you have multiple rooms (our family has 3 rooms), you need to win the lottery to be able to dine together! And the reservation for Sakura is even worse, you need to line up in the sun for at least an hour if you want to get some decent dining time, the desk opens at 8:30 and you need to line up by 7:45 if you want to dine at reasonable time, the only thing good about this restaurant is they allow you to book for multiple rooms.
Stayed 4 nights in Jan 2026

10/10 Excellent

Chas

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort! Rooms were clean and beautiful. Beds were very comfortable. Staff was always friendly and went above and beyond. The restaurants all had great food. I would recommend you check their app daily for activities. I will definitely be back.
Stayed 5 nights in Jan 2026

10/10 Excellent

Shelly Lynn, Bowmanville

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We booked privilege as we like the added amenities that come with it. Check in was smooth and we were upgraded to a rooftop suite. Our butler Allan was able to get us into an à la carte the first night even though we arrived at supper time due to our plane being delayed. All of our reservations were handled by Allan and we didn’t have to plan anything. The room was spacious, mini bar always stocked and we had zero issues. The pool was chilly until you got in for a bit. The drinks were fabulous but keep in mind you can’t always get top shelf liquor at all places (even if you’re privilege). The only thing I would probably change is that only privilege guests can use the privilege pool. There is a roped off section for privilege but the pool is open to all guests. The food at all of the restaurants is delicious. A large variety to choose from. This was our second time to this resort and our 3rd time to an Oceans. It is great value for the cost. Highly recommend.
Dinner at Blu Moon
Dinner at the Steakhouse
Breakfast at the Privilege restaurant
From our rooftop patio
Stayed 7 nights in Jan 2026

8/10 Good

Nikolay

Travelled with family and small children
Liked: Cleanliness
Food was great
Stayed 9 nights in Jan 2026

10/10 Excellent

Katherin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Jan 2026

8/10 Good

Yelena

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with very good food. I wish staff could better understand English. All restaurants were great except Bluemoon. For breakfast waited 1 hour to get food and it was wrong order for dinner we also had issue due to staff not understanding English. Everything else was great. I would definitely recommend this resort.
Stayed 7 nights in Jan 2026

10/10 Excellent

Norman

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, food and entertainment. Very clean resort. Good for families with kids of all ages.
Stayed 7 nights in Jan 2026

10/10 Excellent

Gabriela, Onatrioca

Stayed 4 nights in Jan 2026

10/10 Excellent

Yander

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very courteous
Stayed 6 nights in Jan 2026

10/10 Excellent

Derrek

Stayed 9 nights in Jan 2026

10/10 Excellent

Daniel Thomas

Liked: Cleanliness, amenities, property conditions & facilities
They upgraded us to a hot tub room with two bathrooms and the staff were great! Only negative was that there were many children running around, but not a big deal. Beautiful resort
Stayed 7 nights in Jan 2026

8/10 Good

Alfred

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had trouble the first two days with the room not being cleaned. But after that the stay was very good.
Stayed 6 nights in Jan 2026

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Can’t go wrong with a help yourself bar at the buffet for breakfast, lunch and dinner
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Stayed 4 nights in Jan 2026

6/10 Okay

Ashley Noelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Ken, Daniela, and the entertainment crew were truly amazing. The bowling team and bartenders were wonderful, and the foam party was a highlight of the trip. The staff we interacted with on a day-to-day basis were friendly, fun, and genuinely hardworking. Unfortunately, the beginning of our stay was very rough. There were a lot of frustrations with the hotel experience and dining, and many amenities came with additional costs that were not clearly communicated upfront. Reservations were difficult to secure, and the overall coordination felt stressful rather than relaxing. We even tried to extend our stay by one to two days to salvage the experience, but that process was also extremely difficult, so we ultimately decided to leave early. While the entertainment and service staff truly stood out, the hotel itself was disappointing and ended up being our least favorite all-inclusive resort we’ve stayed at.
Stayed 4 nights in Jan 2026

10/10 Excellent

Lori lynn

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Jorge at this particular hotel was a privilege guest service worker, who upgraded our reservation to oceanfront and higher end services! Was wonderful services...
Stayed 6 nights in Jan 2026

10/10 Excellent

Luiz Carlos, Toronto

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very nice Hotel, especially when you have kids. Great food and great staff.
Stayed 7 nights in Dec 2025

10/10 Excellent

Carmina

Stayed 4 nights in Oct 2025