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Iberostar Waves Tucán - All Inclusive

4.5-star beachfront property near Playa del Carmen Maritime Terminal

Choose dates to view prices

Where to?

Dates

June 2025

18

July 2025

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

1 bedroom, free minibar, in-room safe, desk

8 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Balcony view

Lobby sitting area

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Housekeeping
Parking included

Explore the area

Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, QROO, 77710

Xplor Theme Park
‪6 min drive‬
Playa del Carmen Main Beach
‪8 min drive‬
Xcaret Eco Theme Park
‪11 min drive‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

1 bedroom, free minibar, in-room safe, desk

Premium Room, Accessible

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Terrace/patio

Junior Suite, Oceanfront

38 sq m
Beach view
Sleeps 1
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Premium Room (Promo)

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Premium Room

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

View from room

Premium Room, Beachside

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Flat-screen TV

Junior Suite

38 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Terrace/patio

Junior Suite, Oceanfront

38 sq m
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Last room available

35 sq m
Sleeps 1
1 Double Bed OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Premium Room, Accessible

35 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Premium Room (Near Pool)

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Premium Room

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Flat-screen TV

Junior Suite

38 sq m
Sleeps 1
1 King Bed and 1 Double Sofa Bed

Balcony view

Junior Suite, Oceanfront (Beach Access)

38 sq m
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Balcony view

Premium Room (Near Pool)

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Balcony view

Junior Suite, Oceanfront (Beach Access)

38 sq m
Partial ocean view
Sleeps 1
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Premium Room (Pure Wellness)

Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Premium Room (Promo)

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

View from room

Premium Room, Beachside

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Premium Room (Pure Wellness)

Sleeps 1
2 Double Beds OR 1 King Bed

Garden view

Premium Room (Tropical View)

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Premium Room (Tropical View)

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Last room available

35 sq m
Sleeps 4
1 Double Bed OR 1 King Bed

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On the beach, white sand, sun loungers, beach umbrellas

Princess Family Club Riviera - All Inclusive

Playa del Carmen

Pool
Breakfast included
All-inclusive
Spa

CA $353 total

includes taxes & fees

Jun 19 - Jun 20

About the area

Playa del Carmen

Beachfront retreat .Your stay at this Playacar property places you within 2 miles (3 km) of Quinta Avenida and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach and Mamitas Beach are also within 3 miles (5 km).

What's nearby

Xplor Theme Park - 6 min drive - 4.9 km
Playa del Carmen Maritime Terminal - 7 min drive - 3.2 km
Quinta Avenida - 7 min drive - 3.2 km
Playa del Carmen Main Beach - 8 min drive - 3.9 km
Xcaret Eco Theme Park - 11 min drive - 6.7 km

Getting around

Cancun Intl. Airport (CUN) - 53 min drive

Restaurants

‪Festival Grand Buffet - ‬8 min walk
‪Rosa Roja - ‬5 min walk
‪El Gaucho Steakhouse - ‬5 min walk
‪Cupcake Cafe - ‬6 min walk
‪RIU Yucatan - ‬7 min walk

About this property

Iberostar Waves Tucán - All Inclusive

4.5-star beachfront property near Playa del Carmen Maritime Terminal

Iberostar Waves Tucán - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Iberostar Waves Tucán - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars, and 5 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available.

This 4.5-star Playa del Carmen property is smoke free.

350 guestrooms or units

3 levels

8 dining venues

2 bars on the beach

2 bars by the pool

5 bars or lounges

Meeting rooms

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference space

Dry cleaning

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Terrace

Garden

Outdoor picnic space

Gift shop

Beauty salon

ATM

Onsite shopping

No smoking on site

Water dispenser

Swim-up bar

Iberostar Waves Tucán - All Inclusive offers 350 air-conditioned accommodations with free minibar items and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Similar properties

Aerial view

Pool
All-inclusive
Spa
Kids pool

Property amenities

Family friendly

4 outdoor pools
Children's pool
Dining table
Free children's club
Free supervised activities for children
In-room babysitting (surcharge)
Playground
Snack bar/deli

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free uncovered self parking on site

Food and drink

2 beach bars
2 poolside bars
5 bars/lounges
8 restaurants
A swim-up bar
Snack bar/deli

Things to do

2 outdoor tennis courts
4 outdoor pools
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Kayaking
Playground
Sauna
Scuba diving
Shopping
Steam room
Windsurfing
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Smooth flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Room amenities

Entertainment

Flat-screen TV with satellite channels

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Food and drink

Coffee/tea maker
Dining table
Free stocked minibar

More

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Composting
Desk
Desk chair
Eco-friendly toiletries
Iron/ironing board on request
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 56.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

Pool access available from 7:00 AM to 7:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

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Iberostar Waves Tucán - All Inclusive All-inclusive property

Iberostar Waves Tucán - All Inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

6/10 Okay

James

Travelled with family, Travelled with partner

Mar 19, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Rooms are a bit aged, grounds of a rain forest!

Stayed 4 nights in Mar 2025

8/10 Good

Andrea, Waxahachie

Travelled with family and small children

Mar 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were not happy with our room when we first arrived. It was old and dark and so humid even with the air on that the sheets were wet. We upgraded, for a price of course, and the new room was 100 times better and made our stay enjoyable. We are mom, daughter and 2 year old twins. We always felt safe and the girls enjoyed the kids pool and slides. The staff was awesome and is what really made the trip for us. Food was ok, the beach is beautiful but there was a lot of seaweed which we expected. Pool is very big and clean with a lot of loungers available. It’s cool to see the peacocks, monkeys and other animals at the resort.

Stayed 4 nights in Mar 2025

10/10 Excellent

albert

Travelled with family, Travelled with group

Mar 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the jungle environment maintained on the property! Gives you that tropical feel! Property could use music at swim up bar area as it is somewhat removed from main pool entertainment area.

Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family

Mar 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The view and food are terrific.

Stayed 4 nights in Mar 2025

8/10 Good

Gurpreet

Mar 12, 2025

Liked: Staff & service

Stayed 4 nights in Feb 2025

10/10 Excellent

Lizzette

Mar 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jan 2025

10/10 Excellent

Jessica Heather

Travelled with family

Mar 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely resort on a beautiful beach.

Stayed 7 nights in Feb 2025

10/10 Excellent

Monika

Travelled with partner

Mar 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My husband and I , stayed for 7 days at the Iberostar Tucan and this was one of the best vacations that we have had at an all inclusive resort. The property is on an amazing beach , food at the restaurants was tasty and wide variety ; rooms were fine, service was great. There were non-motorize watersport offered , which we used everyday , as well as tennis court. Entertainment provided during the day and in the evening was excellent. Spa service /massage was excellent.. Overall, a very enjoyable stay , exceeding expectations and totally worth it. We will come back again.

Stayed 7 nights in Feb 2025

8/10 Good

Yael, Brooklyn

Mar 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Feb 2025

10/10 Excellent

Matthew M

Feb 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Walking the different trails to the pool area

Stayed 7 nights in Feb 2025

8/10 Good

Liora

Travelled with group

Feb 19, 2025

Liked: Cleanliness, amenities

I like the jungle park

Stayed 8 nights in Feb 2025

10/10 Excellent

erin

Feb 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Feb 2025

6/10 Okay

Misty

Travelled with family

Feb 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a beautiful property. The beach was amazing. The pool left a lot to be desired. It was a huge pool but the whole thing was 5ft deep except for a very small area where you could stand. For a family-friendly resort, I would expect more shallow areas for kids to play and I didn't even bring my kids. I was just looking for a place to stand with my cocktail that wasn't up to my chin. There is a swim up bar but it's down a bunch of stairs and mostly in the shade. Check-In was rough. They didn't give us any helpful information or tell us how to use the phones. They don't have room service which I would have expected a five-star resort to have. In fact there are two times during the day where you cannot get any food because nothing is open. From 11:00 a.m. to noon and again from 5:00 p.m. to 6:00 pm. The only place to eat breakfast is buffet style at one of the two buffets and both buffets have the same things. Wheelchair access is awful. The wheelchair barely fit through the door of her room. There were a couple of beach chairs that had wheelchair access but every time we went to the beach we had to get the beach concierge to kick out the people that were in them. We had to walk around the entire resort to get to the pool for the wheelchair access route. The path to access the beach is beautiful but uneven and slippery There was no drink service on the beach or at the pool. Entertainment was okay nothing special. Shower was awful. Went back and forth from hot to cold.

Stayed 5 nights in Feb 2025

10/10 Excellent

Peter

Feb 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jan 2025

6/10 Okay

Krystal Patricia Phyllis

Feb 5, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 9 nights in Jan 2025

10/10 Excellent

Robert

Travelled with partner

Jan 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is not a five star resort, but a five star value. We have stayed at Iberostar properties more than 10 times and they never disappoint. Very good food,.good drinks, great service, friendly atmosphere and at this property an amazing landscape. Plus the best beach anywhere. We will return. One caveat. BD Experience, our shutt service from the airport to the resort had no record of our reservation. Staff claimed this was a recurring issue with Expedia. We waited 45 minutes for them to sort this. Not tragic, but a nuisance.

Stayed 5 nights in Jan 2025

10/10 Excellent

Courtney

Travelled with family

Jan 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2025

10/10 Excellent

Maria, Brooklyn

Travelled with family

Jan 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is my favorite resort ! I have been here twice already and definitely will be back again . I enjoyed beautiful sandy beach , the ocean , wonderful walking area with beautiful plants and trees ; as well interesting animals that live peacefully on the property. We also enjoyed many food options every day in the buffet . My favorite were different pastries every day ! Iberostar is the best !

Stayed 6 nights in Dec 2024

8/10 Good

Dawn

Travelled with family and small children, Travelled with group

Jan 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful location, you get a mix of jungle and beach. The beach is amazing and great for swimming - the jungle provided tons of different animals to look at. The food is decent at the restaurants and “ok” at the buffet. 5 of the 14 of us got very ill. I don’t necessarily blame the resort because this sort of thing can be expected with buffets and I heard lots of people coughing at the buffet. Norovirus cases are extremely high right now, so that could be the case. Our friends did also get sick at this resort last year. The rooms are dated, but clean. I don’t know if we would return just based off the amount of illness everyone endured.

Stayed 7 nights in Jan 2025

8/10 Good

Tracy

Travelled with partner

Jan 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property and beach is lovely. It would not be a place I could stay when it is very hot outside due to the open-air buffet areas. The food was fresh and clean. As a vegetarian, I found that the offerings were not marked well enough for me to be sure I could eat a specific dish. There is a lot of cross contamination possible and happens due to the self-serve nature of a buffet. My suggestion would be to have a specific area where vegetarian items are offered. That would prevent the cross-contamination and make it easier for a strict vegetarian to understand what they can eat.

Stayed 14 nights in Dec 2024

10/10 Excellent

Chris, edmonton

Jan 10, 2025

Stayed 6 nights in Dec 2024

10/10 Excellent

David

Travelled with family

Jan 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love the property and staff. Our third time there-first with our kids who loved it! I told my older daughter about it and she and her family booked today for September!!

Stayed 5 nights in Dec 2024

8/10 Good

Sarah

Jan 8, 2025

Liked: Staff & service

Stayed 5 nights in Dec 2024

8/10 Good

Richard

Jan 6, 2025

Stayed 7 nights in Dec 2024

8/10 Good

temaruata

Jan 3, 2025

Stayed 10 nights in Dec 2024

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