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BlueBay Grand Esmeralda All Inclusive

4.0 star property
4-star beachfront property near El Camaleón Mayakoba Golf Course

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Photo gallery for BlueBay Grand Esmeralda All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach towels
Lobby sitting area
Suite, 1 King Bed, Jetted Tub (Emerald) | Garden
On the beach, white sand, sun loungers, beach towels

Reviews

6.6 out of 10

Popular amenities

  • Hot tub
  • All-inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710
  • Place, Tres Rios Ecopark
    ‪9 min drive‬
  • Place, El Camaleón Mayakoba Golf Course
    ‪9 min drive‬
  • Place, Gran Coyote Golf
    ‪11 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪86 min drive‬

Room options

View all photos for Deluxe Room, Garden View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Garden View

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Emerald)

View from room

Suite, 1 King Bed, Jetted Tub (Emerald)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Pool Access, Garden View (Emerald)

Suite, Pool Access, Garden View (Emerald)

Suite, Pool Access, Garden View (Emerald)

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Partial Ocean View

Deluxe Room, Partial Ocean View

Deluxe Room, Partial Ocean View

  • 35 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Ocean View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Ocean View

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Playa del Carmen

On the beach.A stay at this Riviera Maya property places you within 3 miles (5 km) of El Camaleón Mayakoba Golf Course and 6 miles (10 km) of Gran Coyote Golf. Maroma Beach is within 6 miles (10 km) and Quinta Avenida is within 9 miles (15 km).

What's nearby

  • Tres Rios Ecopark - 9 min drive - 3.2 km
  • El Camaleón Mayakoba Golf Course - 9 min drive - 3.9 km
  • Gran Coyote Golf - 11 min drive - 7.5 km
  • Playa Xcalacoco - 15 min drive - 8.8 km
  • Quinta Avenida - 18 min drive - 13.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Festival - ‬1 min walk
  • ‪Black & White - ‬1 min walk
  • ‪El Charro - ‬8 min drive
  • ‪Jaal-Ha - ‬17 min walk
  • ‪La Hacienda - ‬9 min drive

About this property

BlueBay Grand Esmeralda All Inclusive

4-star beachfront property near El Camaleón Mayakoba Golf Course
BlueBay Grand Esmeralda All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

BlueBay Grand Esmeralda All Inclusive offers its guests 3 outdoor swimming pools, outdoor tennis courts, a hot tub, and a fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces.

There are 3 meeting rooms available. A children's pool, spa services, and a terrace are also featured at the family-friendly BlueBay Grand Esmeralda All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 979 guestrooms or units
  • 4 levels
  • 8 buildings
  • 5 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
BlueBay Grand Esmeralda All Inclusive offers 979 accommodations with free minibar items and safes. Rooms open to balconies or patios. LCD televisions come with cable channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Volleyball
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at BlueBay Grand Esmeralda All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.83 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property

BlueBay Grand Esmeralda All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 322 out of 1236 reviews
Rating 8 - Good. 265 out of 1236 reviews
Rating 6 - Okay. 271 out of 1236 reviews
Rating 4 - Poor. 173 out of 1236 reviews
Rating 2 - Terrible. 205 out of 1236 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

dana dewitt

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
facility was not well maintained, upgraded room spa was noted working, roof needed repair. outdoor animals and cats roaming inside dinning area. limited food choses. roof leaking in multiple areas, with standing water and limited mosquito control. all family members experienced multiple bites. did not enjoy stay at this facility
Stayed 7 nights in Nov 2025

8/10 Good

Steve

Stayed 6 nights in Sep 2025

8/10 Good

Cory

Stayed 7 nights in Sep 2025

8/10 Good

Carlie Althea

Travelled with group
Liked: Staff & service, amenities
Family friendly but also party friendly
Stayed 7 nights in Aug 2025

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel, great staff, always happy and welcoming. Beautiful rooms at a very good price. Definitely worth going there. The pool is very big and confortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Victor Omar Sanchez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a great time!
Stayed 5 nights in Sep 2025

10/10 Excellent

Amanda

Stayed 10 nights in Jun 2025

10/10 Excellent

Aryel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
food okay but not the best. overall great for price
Stayed 3 nights in Sep 2025

8/10 Good

Efstathia Eileen

Stayed 7 nights in Aug 2025

10/10 Excellent

Valentyna

Stayed 2 nights in Aug 2025

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was skeptical before arriving after seeing some reviews online but the resort is 100% worth visiting.
Stayed 7 nights in Aug 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to give thanks to Miguel Angel, from the beach bar hut. He was polite, very helpful & made sure I had a great time.
Stayed 4 nights in Aug 2025

10/10 Excellent

Monica, Playa del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Size of the property is astonishing keeping the initial environment.
Stayed 22 nights in Aug 2025

4/10 Poor

Lashanta, Fort Wayne

Disliked: Cleanliness, property conditions & facilities
I love the people soo much but the resort people was not
Stayed 3 nights in Aug 2025

2/10 Terrible

Andres

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Leak in bathroom

Had a leak in my bathroom since the day that I arrived I called and complaint nothing was done the 1st day on the 2nd day I called and nothing was done I asked if they would give me another room and they refused. On the 3rd day I called again and finally the came to fix. I explained to them that twice I almost fell.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, amenities
During the rainy the ceiling was leaking
Stayed 7 nights in Aug 2025

8/10 Good

Aiesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Nataly Michelle, Playa del Carmen

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jul 2025

2/10 Terrible

Lesley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an animal in our room and we were totally uncomfortable
Stayed 4 nights in Aug 2025

6/10 Okay

Herman

Stayed 5 nights in Aug 2025

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! My boyfriend had medical issues they were so helpful and charged us no extra fees.
Stayed 5 nights in Aug 2025

10/10 Excellent

Karuna Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2025

2/10 Terrible

William

Disliked: Staff & service, amenities
Nothing that is listed as part of the all inclusive is included everything to do there is an up charge, WiFi didn’t work the entire time we were there either. Staff was not helpful in answering any questions or concerns
Stayed 4 nights in Aug 2025