10/10 Excellent
Stephen Andrew Forrest, Burnaby
Oct 31, 2025
Liked: Cleanliness, amenities, property conditions & facilities
I wish I had taken more pictures instead of videos, but there is so much to capture. The grounds, the room absolutely beautiful- the location was fabulous. One block from 5th avenue where you will find the walk of the town. The restaurants had the best food that I have had in Mexico. I didn't have enough time there to try everything but the Italian restaurant was so good that I just kept going back. The grill was phenomenal as well. The breakfast nook was great, they were preparing me personally crafted and incredibly tasty meals. But the staff were not only some of the friendliest people I've ever met, but they helped me with absolutely everything. I could hug Manuel for bringing me cool towels when I was dying from the heat. Aylin and Guillermo and Jese put everything aside and helped me with my transportation when I couldn't get a confirmation. But that is just the tip of the iceberg, the managers and supervisors and servers made my vacation. I look forward to going back. So many great people there, even though I was travelling alone, I always had someone to talk to. But I will never forget the staff... Everyone of them, the bell boys, the front desk, the waiters, even the security were amazing and more than happy to help me with my spanish. I am going back, even if it's just for another fabulous meal and another Spanish lesson. 5 stars all around.
Stephen Andrew Forrest
Stayed 5 nights in Oct 2025
