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Senses Riviera Maya Oceanfront Boutique hotel - Adults only

4.0 star property
4-star beachfront hotel near Paradise Beach

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Photo gallery for Senses Riviera Maya Oceanfront Boutique hotel - Adults only

Exterior
Rooftop terrace
2 restaurants, breakfast, lunch, dinner served; American cuisine
Front of property
Property amenity

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • All-inclusive
  • Room service
  • Housekeeping
  • Pool

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Paradise Beach
    ‪2 min walk‬
  • Place, Playa Paraiso Golf Course
    ‪16 min walk‬
  • Place, Maroma Beach
    ‪11 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬

Room options

View all photos for Pool View Suite

Pool View Suite

Pool View Suite

7.2 out of 10
Good
(24 reviews)
  • 100 sq m
  • Sleeps 2

View all photos for Honeymoon Suite, 1 King Bed, Ocean View

Honeymoon Suite, 1 King Bed, Ocean View

Honeymoon Suite, 1 King Bed, Ocean View

7.4 out of 10
Good
(10 reviews)
  • 110 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Suite

60-inch Smart TV with cable channels

Ocean View Suite

7.6 out of 10
Good
(28 reviews)
  • 100 sq m
  • Ocean view
  • Sleeps 2

View all photos for Ocean Front Suite

Premium bedding, free minibar, in-room safe, desk

Ocean Front Suite

8.6 out of 10
Excellent
(28 reviews)
  • 100 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

On the beach.Stay at this Playa del Carmen hotel and you'll be within half a mile (1 km) of Paradise Beach and 2 miles (3 km) of Playa Paraiso Golf Course. Maroma Beach is within 6 miles (10 km) and Tres Rios Ecopark is within 9 miles (15 km).

What's nearby

  • Paradise Beach - 2 min walk - 0.2 km
  • Playa Paraiso Golf Course - 16 min walk - 1.4 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 3 min drive - 1.8 km
  • Maroma Beach - 11 min drive - 6.3 km
  • Tres Rios Ecopark - 16 min drive - 13.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • ‪La Laguna - ‬3 min drive
  • ‪Restaurante La Plaza - ‬14 min walk
  • ‪Lobby Bar Acuarium - ‬17 min walk
  • ‪Snake Bar At Iberostar Maya - ‬19 min walk
  • ‪Star Café - ‬15 min walk

About this property

Senses Riviera Maya Oceanfront Boutique hotel - Adults only

4-star beachfront hotel near Paradise Beach
Some rates at Senses Riviera Maya Oceanfront Boutique hotel - Adults only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Senses Riviera Maya Oceanfront Boutique hotel - Adults only offers its guests 4 hot tubs and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A rooftop terrace, spa services, and a vending machine are also featured at Senses Riviera Maya Oceanfront Boutique hotel - Adults only. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

  • 1 building
  • 38 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2015
  • Terrace on the roof
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Senses Riviera Maya Oceanfront Boutique hotel - Adults only offers 38 air-conditioned accommodations, which are accessible via exterior corridors and feature indoor private hot tubs and free minibar items. Beds feature premium bedding. 60-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Private picnics

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Golf carts
  • Kayaking
  • Optional golf privileges
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smooth flooring in room
  • Tile flooring in room

Room amenities

Entertainment

  • 60-inch smart TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.77 per accommodation, per night
  • Resort fee: USD 13.11 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 150 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Senses Riviera Maya Artisan Resort Playa del Carmen
Senses Riviera Maya Artisan Resort
Senses Riviera Maya Artisan Playa del Carmen
Senses Riviera Maya Artisan
Senses Riviera Maya By Artisan Playa Paraiso Mexico

Senses Riviera Maya Oceanfront Boutique hotel - Adults only Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 382 out of 1007 reviews
Rating 8 - Good. 209 out of 1007 reviews
Rating 6 - Okay. 168 out of 1007 reviews
Rating 4 - Poor. 92 out of 1007 reviews
Rating 2 - Terrible. 156 out of 1007 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kristell

Stayed 4 nights in Jun 2025

10/10 Excellent

Rogelio Ismael

Nice place
Stayed 2 nights in Jun 2025

10/10 Excellent

Asa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was small and quiet! If you are looking for a kid free get away, this is the place. The staff makes you feel like family while you’re there. I would definitely return to stay again!!
View of the honeymoon suite
Stayed 3 nights in May 2025

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Shawnisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

James, Newberg

Liked: Cleanliness, amenities, property conditions & facilities
All in all the stay was great. Top notch food, the room was pretty clean and the staff was friendly. Thw jacuzzi tub in the room ran out of hot water by the time it was 1/4 of the way full which wasnt all that great. I think the bartenders, waiters and the staff made the stay a lot better. The location was much different than Cancun as you could not walk anywhere from the property except along the beach. It was a good mile walk from property to the main road and then 30-45min in either direction to get into town. Taxi to Playa Del Carmen ferry was 20$ ea way which was more than reasonable. Air conditioning in the room was non adjustable. It was either in or off as it controlled a the rooms which we managed fairly well as it was comfortable and maybe even a bit cold. Would we recommend the resort. Definitely. Would we stay there again. More than likely. We like to explore a lot more than we did so we will probably pick something a bit closer to town or at the very least along a bus line.
Stayed 7 nights in May 2025

6/10 Okay

Joanna

Travelled with group
Disliked: Amenities, property conditions & facilities
The property has the potential to be a really great getaway for couples. It is outdated. The faucets were leaking. Hot water is shut off at night. No food is available after 11pm. Only a vending machine.
Stayed 3 nights in May 2025

2/10 Terrible

Karson Payne

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room
Stayed 7 nights in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could give it 0 stars. The balcony doors do not close from inside. Traveling as a solo female, there’s nothing I value more that my safety. I brought the concern up with the receptionist and she brushed me off and said I shouldn’t be worried about it. Yeah. No thanks. Anyone can access it from outside. I had already made my mind up I was going the stay 1 night and leave the next morning. As I was getting ready to wine down for the day, I saw a roach. I made a video and sent it to them and told them I was gonna leave. She said she can send house keeper and I told them nope. There’s no way I was going to spend the night there knowing they got roaches. I packed up my stuff and left. I was told manager had to approve the refund. Since I didn’t stay single night but when it came down to it, neither this resort or Expedia wants to issue my refund because it was a non-refundable stay. It doesn’t matter that it’s non-fundable especially since I showed them video proof of the issue. I’ve disputed the charges with my back.
Stayed 4 nights in May 2025

2/10 Terrible

Buddy Alan

Travelled with partner
Liked: Cleanliness, staff & service
Pictures were very misleading there was not beach front to enjoy to walk on. A/C did not work very well at all. Plug pool that we paid to have did not work wouldn’t even fill with water. No transportation to shop without paying $300USD.
Stayed 5 nights in May 2025

6/10 Okay

Bobbi

Travelled with partner
Disliked: Amenities, property conditions & facilities
Small intimate property. Great for relaxing
Stayed 2 nights in May 2025

10/10 Excellent

charles

Travelled with partner
Liked: Cleanliness, amenities
The views from every room and the staff makes this one of the best hidden gems in the area.
Stayed 4 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

Could do with im

Very nice hotel when it was built 20yrs ago. Looking a bit tired now. Tiles coming off the pool, air con broke so a room change one night. Staff there are great though
Stayed 7 nights in May 2025

10/10 Excellent

Dion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

2/10 Terrible

Skyler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in May 2025

2/10 Terrible

Kelly

Stayed 2 nights in May 2025

2/10 Terrible

Harold

Disliked: Cleanliness, staff & service, property conditions & facilities
The place was not what it shows, there was no water for 2 nights of the stay, The water was yellow when filling the hot tubs. Was going to be a nice week to relax and to not be able to shower after a hot day is not what I call relaxing
Stayed 7 nights in Apr 2025

8/10 Good

Igor, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Need good renovation, food was great and staff was extremely friendly. For tourists only safe transportation is with taxi. Hotel is 2km away from main road with unsafe gravel road and no lights …
Stayed 7 nights in Apr 2025

6/10 Okay

William

Disliked: Cleanliness, amenities, property conditions & facilities
Big rooms, but feels not super well maintained
Stayed 5 nights in Feb 2025

8/10 Good

Ally

Travelled with group
They made us pay on the front desk $200 each person for lunch & dinner for four days and that was disappointing for me because my package was ALL INCLUSIVE
Stayed 4 nights in Apr 2025

10/10 Excellent

Cole Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Sibylle, Whiteland

Travelled with group
Liked: Staff & service
Food choices were limited and all the dishes were served luke warm not hot. The kitchen was very inconsistent the dishes did not look the same if you ordered the same thing on different days.
Stayed 3 nights in Apr 2025

2/10 Terrible

BRAD W

Disliked: Cleanliness, amenities, property conditions & facilities
this once hidden gem has become a decieving property with false advertisment on their pages, charging for full all inclusive meals and drinks when we arrived and we were forced to pay the fee and had to shorten our trip and could never get a hold of this property to get dates changed and get a refund for 3 days we left early , and expedia gets a 1 star for service not handling our request and never returned my last email to them as i sent info given by genral manager Abel who is the theif from senses we will not eber return to senses and feel ver sad as we wer loyal customers for 5 years going there the one great thing was the service we got in the evenings from the best 4 men in the resort. travelers beware!!! my friend had paid for our trip as a gift and they were disaponted with the whole event
Stayed 8 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

4/10 Poor

nelson

Disliked: Cleanliness, property conditions & facilities, room comfort

Outdated.

Outdated and not very clean. It seems to me that this used to be condos then turned to hotel. The bed covers smelled old and the bathroom had mold. The best thing about this place is the pool and that's it.
Stayed 1 night in Apr 2025