"Staff was top tier. Very friendly and reliable. The tub was kinda dirty. But every room was ocean view so no need for an upgrade. Very intimate and re ... " More
Walk to the beach
Within a 5-minute walk of this Playa del Carmen hotel, you'll find Maroma Beach and Paradise Beach. Also, Virgen Beach is within half a mile (1 km) and Playa Paraiso Golf Course is within 2 miles (3 km).
All-inclusive
A full-service spa, 2 restaurants, and an outdoor pool are all featured at this all-inclusive hotel. Traveling on business? Take advantage of the free WiFi in public areas and airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.
30 Oct. 2019 by Nesthor R.
Dear Erin, We are happy to read your comments that undoubtedly Senses Riviera Maya caused in you what we want for all our guests, feel at home and pleased with the service and facilities. It is a real pleasure to know that we have been able to meet your expectations. Your opinion is a great source of motivation for the staff, as it shows that our efforts are focused to achieve the complete satisfaction of our guests. Our staff feels very proud and grateful for your comments. In case you have any family member or friend interested in staying with us, please do not hesitate to share our contact information to give them an exceptional service. We are looking forward to having You again as our Guests!
Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only offers its guests a full-service spa and an outdoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only offers 38 air-conditioned accommodations with private plunge pools and indoor private spa tubs. Accommodations offer separate sitting areas. Beds feature premium bedding. 60-inch flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves, espresso makers, and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.
Cavamar - This beachfront restaurant specializes in American cuisine and serves lunch only.
The Blend - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
CavaBar - Onsite bar. Open daily.
The Blend Bar - This cocktail bar overlooks the ocean. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service is available.
Recreational amenities at the hotel include an outdoor pool.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.