Ocean Riviera Paradise All Inclusive

5.0 star property
5-star beachfront property near Mamitas Beach

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View from property
Eden Junior Suite Ocean View  | Beach/ocean view
11 restaurants, breakfast, lunch, dinner served; French cuisine
Outdoor wedding area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Bar
  • Housekeeping
  • Room service
  • Parking included

Explore the area

View in a map
Playa del Carmen, QROO
  • Playa Xcalacoco
    ‪9 min walk‬
  • Gran Coyote Golf
    ‪4 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

Junior Room, Pool View (suite)

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Eden Master Suite Rooftop

  • 186 sq m
  • Ocean view
  • Sleeps 3

PRIVILEGE JUNIOR SUITE SWIM UP

8.8 out of 10
Excellent
(16 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

Junior Suite Swim Up

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Privilege Junior Suite Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Garden view

8.4 out of 10
Very good
(26 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Privilege Junior Suite Garden View

9.4 out of 10
Exceptional
(16 reviews)
  • 57 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

PRIVILEGE MASTER SUITE SWIM UP

  • 115 sq m
  • Sleeps 3

Daisy Junior Suite Pool View

8.0 out of 10
Very good
(32 reviews)
  • 57 sq m
  • Sleeps 4

Privilege Master Suite

  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

Eden Junior Suite with Jacuzzi

7.6 out of 10
Good
(9 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • 135 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Rooftop

8.4 out of 10
Very good
(6 reviews)
  • 135 sq m
  • Sleeps 3

Privilege Junior Suite Rooftop Pool View

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Swim Up

8.0 out of 10
Very good
(15 reviews)
  • 57 sq m
  • Sleeps 3

Eden Junior Suite Pool View

9.4 out of 10
Exceptional
(19 reviews)
  • 57 sq m
  • Sleeps 4

Eden Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 116 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Eden Junior Suite Rooftop Ocean View

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Ocean View

8.0 out of 10
Very good
(11 reviews)
  • 57 sq m
  • Ocean view
  • Sleeps 4

Junior Suite Rooftop

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

Daisy Junior Suite Garden View

8.2 out of 10
Very good
(93 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite Standard

8.2 out of 10
Very good
(105 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Playa del Carmen

On the beach.Within a 15-minute walk of the property, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Gran Coyote Golf and Punta Esmeralda Beach are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.8 km
  • Gran Coyote Golf - 4 min drive - 2.5 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 4.6 km
  • Playa del Carmen Main Beach - 9 min drive - 8.4 km
  • Punta Esmeralda Beach - 11 min drive - 3.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Restaurante Hacienda - ‬18 min walk
  • ‪Privilege Lounge - ‬15 min walk
  • ‪Sunset restaurant - ‬16 min walk
  • ‪La Hacienda - ‬20 min walk

About this property

Ocean Riviera Paradise All Inclusive

5-star beachfront property near Mamitas Beach
Some rates at Ocean Riviera Paradise All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness center are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

  • 782 guestrooms or units
  • 4 levels
  • 4 buildings
  • 11 dining venues
  • 5 bars by the pool
  • 4 swim-up bars
  • 10 bars or lounges
  • Meeting rooms
  • Built in 2016
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 swim-up bars
  • 5 poolside bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No elevator

Room amenities

Entertainment

  • 40-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1248 out of 2456 reviews
Rating 8 - Good. 613 out of 2456 reviews
Rating 6 - Okay. 314 out of 2456 reviews
Rating 4 - Poor. 145 out of 2456 reviews
Rating 2 - Terrible. 136 out of 2456 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Claudia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! We wanted to relax and that’s just what we did. Only thing is the bathrooms in the rooms need some TLC. Other than that everything was perfect! Our kids loved every minute!
Stayed 4 nights in Aug 2025

10/10 Excellent

JAMAL, SAGINAW

Stayed 6 nights in Jun 2025

10/10 Excellent

Autumn

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooftop suite was everything that we expected. The steakhouse was delicious! Our Butler Alan was top tier, he made our stay so hassle free. We were grateful to have his help throughout our stay. The Eden pool was so much fun every single day & the spa services we received were immaculate! Overall we loved our first time vacation to Mexico. Choosing to stay at Ocean Riviera Paradise was perfect for us. The family & I couldn’t wait to get home to tell everyone how good of a time we had.
Stayed 5 nights in May 2025

6/10 Okay

Dianna Marie

Travelled with family
Liked: Property conditions & facilities
Beach and pools were super nice and buffet gave good solid options. I loved the cafe and went there lots! All the wildlife around the resort was very fun to see too! Our rooms power went out three times in the eight days we were there which was just annoying to call maintenance to come fix it. Compared to other resorts the daily activities and flow of the app were more difficult to look through and figure out. Rooms were cleaned okay. One time got some lightly stained sheets and got some moderately stained towels a couple times but the cleaning staff was so nice and did great otherwise. Booking the restaurants were also a little annoying only because we were a party of 9 sharing 4 rooms and couldn’t just make one dinner reservation for 9- each room had to make a reservation and when we got there we had to tell them we wanted to all be together. I don’t think i would choose to come back to this resort but we did have fun!
Wildlife!
Hotel units
Mama and baby monkey!
House keeping cuteness
Stayed 8 nights in May 2025

10/10 Excellent

Linarbet

Liked: Cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our butler Adrian was awesome. We had a couple of privilege junior swim outs. Best rooms ever. Food was great. Many choices for food. Rooms were kept cleaned and stocked
Stayed 5 nights in May 2025

2/10 Terrible

Yvette

Stayed 4 nights in May 2025

6/10 Okay

RAUL

Stayed 7 nights in May 2025

8/10 Good

Harinder

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Jorge, Houston

Liked: Cleanliness, amenities, property conditions & facilities
Ramon Herrera no dio una gran bienvenida, con una mejora de habitacion cerca de la playa sin costó extra y la experiencia fue muy buena todos muy amables, la comida muy variada y rica, la limpieza todo en general estuvo excelente.
Stayed 5 nights in May 2025

10/10 Excellent

Brionna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time at Ocean Riviera Paradise! We were warmly greeted by Paola at check in. She made the check in process easy and explained all the amenities to us! We also enjoyed the amazing service from our fantastic butler, Efrain. He really took care of us and ensured all of our needs were met. From the food to the views to the condition of our swim up room; we were extremely pleased. We will be back!!!
Stayed 3 nights in May 2025

10/10 Excellent

humberto

Stayed 1 night in May 2025

4/10 Poor

Kristina

Travelled with family
Water sliding wasn.t work properly
Stayed 5 nights in May 2025

10/10 Excellent

Kar Man

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing
Stayed 7 nights in May 2025

4/10 Poor

Jennifer

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Amenities, property conditions & facilities
Beach is terrible. Rocky and mucky water. Not a tropical Paradise they portray. Hard to access and the sea weed is out of control. The food is basic and you can’t get snacks to take to your poolside chair if you can even find a chair. Not enough staff to support the number of customers. Getting a drink is a chore. And reservations for restaurants is a joke.
Stayed 7 nights in May 2025

10/10 Excellent

Saydie

Stayed 3 nights in May 2025

10/10 Excellent

Linsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel with great facilities for people of all ages. Restaurant selection is great and all food was delicious. The staff are amazing across the resort and i think it is a great value resort
Stayed 10 nights in May 2025

10/10 Excellent

Kewal Subhash, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would start by saying this resort is one of the best and largest with over 5-6 pools allowing less crowded places. Restaurant are amazing and super friendly staff. Andrea from guest experience dept was wonderful and helped us with some many bookings. One of the biggest down side is less vegetarian food options in dinner and restaurants. I have been to othrr resorts and they offer better options.
Stayed 4 nights in May 2025

2/10 Terrible

Celobel

Stayed 7 nights in May 2025

10/10 Excellent

jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff, acted very quickly to ensure all our needs were met. Great food!!
Stayed 7 nights in May 2025

10/10 Excellent

Nicanor, Brownstown

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time at this resort, we hung out at the pool at the El Beso and Irene took care of us every day, she was super friendly on top of everything we needed!!! it was truly relaxing with Irene as our waitress. Thanks Irene. See you next time. Nick & Lee
Stayed 7 nights in May 2025

10/10 Excellent

Josue M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

4/10 Poor

Nathaniel, Apopka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Amenities were good. Food was just okay. DO NOT let them book you a Taxi for the airport because their “trusted taxi driver” will steal your credit card info and scam you. I had to report credit fraud and get a new card issued. Not something you’d think could happen by someone they use for carrying their patrons to the airport. I’ve yet to get a response from the hotel after multiple emails on the matter unfortunately.
Stayed 4 nights in May 2025

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

6/10 Okay

Katie Marie

Travelled with partner
Disliked: Staff & service
Overall, the property was pretty. But the food was not the best. Multiple upset stomachs after eating. Also the customer service with drink refills was poor.
Stayed 8 nights in May 2025