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Ocean Riviera Paradise All Inclusive

5.0 star property
5-star beachfront property near Mamitas Beach

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Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
11 restaurants, breakfast, lunch, dinner served; French cuisine
Eden Junior Suite Ocean View | Beach/ocean view
Outdoor wedding area
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪10 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪24 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪91 min drive‬

Room options

View all photos for Eden Junior Suite Garden view

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Garden view

8.4 out of 10
Very good
(26 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi

7.6 out of 10
Good
(9 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Eden Junior Suite Swim Up

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Swim Up

8.0 out of 10
Very good
(15 reviews)
  • 57 sq m
  • Sleeps 3

View all photos for Eden Junior Suite Rooftop

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Rooftop

8.4 out of 10
Very good
(6 reviews)
  • 135 sq m
  • Sleeps 3

View all photos for Eden Master Suite

Eden Master Suite

Eden Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 116 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Eden Master Suite Rooftop

Suite (Eden Master Suite Rooftop)

Eden Master Suite Rooftop

  • 186 sq m
  • Ocean view
  • Sleeps 3

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

8.4 out of 10
Very good
(100 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

  • 115 sq m
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

View from room

Daisy Junior Suite Pool View

8.0 out of 10
Very good
(32 reviews)
  • 57 sq m
  • Sleeps 4

View all photos for Eden Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Pool View

9.4 out of 10
Exceptional
(19 reviews)
  • 57 sq m
  • Sleeps 4

View all photos for Eden Junior Suite Ocean View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Ocean View

8.0 out of 10
Very good
(11 reviews)
  • 57 sq m
  • Ocean view
  • Sleeps 4

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(18 reviews)
  • 57 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

9.0 out of 10
Wonderful
(17 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Rooftop

View from room

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • 135 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Standard

Free minibar, in-room safe, desk, free WiFi

Junior Suite Standard

8.2 out of 10
Very good
(113 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Rooftop Pool View

View from room

Privilege Junior Suite Rooftop Pool View

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Rooftop Ocean View

Eden Junior Suite Rooftop Ocean View

Eden Junior Suite Rooftop Ocean View

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, Pool View (suite)

Junior Room, Pool View (suite)

Junior Room, Pool View (suite)

8.8 out of 10
Excellent
(3 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Rooftop

Free minibar, in-room safe, desk, free WiFi

Junior Suite Rooftop

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Swim Up

Standard Room, Non Smoking, Pool View

Junior Suite Swim Up

8.0 out of 10
Very good
(1 review)
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Playa del Carmen

On the beach.Within a 15-minute walk of the property, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Gran Coyote Golf and Punta Esmeralda Beach are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.8 km
  • Quinta Avenida - 9 min drive - 5.7 km
  • Playa del Carmen Main Beach - 10 min drive - 5.7 km
  • Xcaret Eco Theme Park - 24 min drive - 16.2 km
  • Maroma Beach - 26 min drive - 15.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Restaurante Hacienda - ‬18 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪El Beso Pool Bar - ‬17 min walk
  • ‪Mike’s Coffee - ‬19 min walk

About this property

Ocean Riviera Paradise All Inclusive

5-star beachfront property near Mamitas Beach
Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness center are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

  • 782 guestrooms or units
  • 4 levels
  • 4 buildings
  • 11 dining venues
  • 4 bars by the pool
  • 4 swim-up bars
  • 10 bars or lounges
  • Meeting rooms
  • Built in 2016
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 poolside bars
  • 4 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No elevator

Room amenities

Entertainment

  • 40-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Reviews

Ocean Riviera Paradise All Inclusive Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1360 out of 2663 reviews
Rating 8 - Good. 673 out of 2663 reviews
Rating 6 - Okay. 332 out of 2663 reviews
Rating 4 - Poor. 158 out of 2663 reviews
Rating 2 - Terrible. 140 out of 2663 reviews

Reviews

10/10 Excellent

Aaron E

Stayed 7 nights in Oct 2025

10/10 Excellent

kishan

Stayed 4 nights in Jul 2025

10/10 Excellent

Ruperto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had never been to a resort all inclusive and this was such a wonderful experience. The staff including the waitresses were amazing and so attentive. The food was phenomenal. We will definitely return! Thank you for making our first time the best!
Stayed 7 nights in Aug 2025

6/10 Okay

DOLORES T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
DAY 1: Issued an occupied room. Did not settle in until 5 p.m. and was upgraded to a jacuzzi room. DAY 3: rain flooded my room. Had to change rooms: upgraded to a jacuzzi with pool view. Guess services was great in helping out.
Stayed 4 nights in Aug 2025

8/10 Good

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend more shuttle service cars
Stayed 7 nights in Aug 2025

8/10 Good

Celeste M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Need more entertainment
Stayed 4 nights in Aug 2025

4/10 Poor

Piotr

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was old and smelly, Very old used mattress uncomfortable pillows. Buffet food is very very bad. Three of us have stomachache and diarrhea. Never coming back there.
Stayed 4 nights in Aug 2025

10/10 Excellent

Evis E Paredes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo está muy bueno, gracias
Stayed 7 nights in Aug 2025

8/10 Good

Maneet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We gad a great time here. Everything was excellent. Food options were good. Beach was the biggest disappointment.
Stayed 5 nights in Aug 2025

10/10 Excellent

Manuel Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
The transportation to go elsewhere was a bit difficult to set up. The resort does not have its own transportation so a taxi needed to be contacted. The rates for a taxi were pretty elevated due to it being a third party, not very convenient.
Stayed 5 nights in Aug 2025

10/10 Excellent

Michel

Stayed 1 night in Aug 2025

4/10 Poor

Ruslan S

Liked: Staff & service
Disliked: Cleanliness
It was meh
Stayed 8 nights in Aug 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, amenities
This place is not bad and I would recommend again. Overall the food was amazing, pools were cool and grounds were clean. If you’re not an animal person you may want to reconsider although they are all docile and pleasant. Deer, monkeys, birds ( I hate birds) and those possum like animals were all cool. Gym was cool for a resort but staff at time did not appear solution oriented. For example, I went looking for bottle water in the lobby and they completely gave me the run around. Outside of this it was fine. Again I would recommend. Ps bring small bill cash and don’t rely on the nationals to do it for you they always try to squeeze an extra 5-10 bucks converting pesos to dollars.
Stayed 3 nights in Aug 2025

10/10 Excellent

Elnar

Stayed 4 nights in Aug 2025

10/10 Excellent

Bobbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the variety of activities and dining options
Stayed 4 nights in Aug 2025

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional resort!
Stayed 6 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service Maids were great
Stayed 4 nights in Aug 2025

10/10 Excellent

Miriam

Stayed 5 nights in Aug 2025

8/10 Good

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
I like the room it’s so big and the bathroom. I don’t like that too much Mosquito.
Stayed 5 nights in Aug 2025

8/10 Good

Diane M

Travelled with family
Liked: Property conditions & facilities
Overall resort is vey nice. Food is good, especially the restaurants ie Italian and Bluemoon. Buffet is good with lots of variety but breakfast buffet needs better efficiency. Pool bars are good but lobby bars and bartenders in evening need better consistency in drink making. Beach is a huge negative. Unusable with huge amount of seaweed. Entertainment needs significant improvement during day in pool areas ( staff does little to engage festive guests with activities and shows minimal creativity to encourage fun atmosphere. Way too rigid and structured with planned games ie volleyball and basketball - on time clock removing balls, nets etc despite overwhelming plea from guests to continue. Evening entertainment needs greater variety with more adult areas or designated kid family areas. Music needed in lobby areas to drown out screaming kids running around at times. More defined chill areas for adults with music for relaxing vibes would be welcome.
Stayed 7 nights in Aug 2025

10/10 Excellent

Xxx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good property, Beach is not clean. But you still enjoy in their infinity pool and other pools in the property. Lots of activities to keep you engage.
Stayed 5 nights in Aug 2025

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After staying at this property, Mexico owes us NOTHING! The staff were courteous, knowledgeable and very welcoming. Special mention to Pablo and Fernando who made our stay even better with their recommendations and service. I wholeheartedly recommend this hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Chi Ping

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got two rooms from this resort, one with queen bed and the other with two queen beds. Both rooms are neatly and clean. Staff clean our rooms and refill drinks in the refrigerator everyday. We only tried 4 restaurants (Japanese, Italian, American and Mexican) out of 11 and we can only make reservation once a day, all of them taste above average. The buffet restaurant has different theme and serves different food every night with plenty food choices. There is not too much daytime activities inside the resort, only pools, gym room, buffet lunch, and coffee shop available. Water activities available in daytime with extra cost at the beach area like jet ski, speed boat. There are plenty of nighttime activities, ice cream shop, theater, bowling, arcade room, family longue, sport bar and fine dining. To relax with enjoying tasty food and lying whole day in the pool, this is a perfect AIC resort. Otherwise, if you want more daytime activities like waterpark or dirt bike, you may pay extra to join some day tours. They have counter at lobby area with special pricing. Overall, this resort is pretty good in price and quality.
Stayed 4 nights in Aug 2025

4/10 Poor

Tanner

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We could only eat the buffet for 6 days and had raccoons ransack our room. Also left with e-coli
Stayed 6 nights in Aug 2025

8/10 Good

Suze

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we encountered were very nice and helpful. The resort itself felt very safe and welcoming. The meal we had at the Asian restaurant was delicious but portion sizes were smaller than expected. Other people from my group really enjoyed the Mexican restaurant as well. The buffet had the same food everyday which was mediocre. We didn’t get to try all the restaurants since most of them only open for dinner. The drinks weren’t the best. The cocktails at the steakhouse tasted better than any other restaurant or bars at the resort. The resort definitely looks better in pictures than it does in person. It doesn’t look too bad but the rooms are in need of renovations.
Stayed 4 nights in Aug 2025