Ocean Riviera Paradise All Inclusive

5.0 star property
5-star beachfront property near Mamitas Beach

Choose dates to view prices

Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
Outdoor wedding area
View from property
Eden Junior Suite Ocean View  | Beach/ocean view
11 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪9 min walk‬
  • Place, Gran Coyote Golf
    ‪4 min drive‬
  • Place, El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

Eden Junior Suite Garden view

8.4 out of 10
Very good
(26 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Eden Junior Suite with Jacuzzi

7.6 out of 10
Good
(9 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Eden Junior Suite Swim Up

8.0 out of 10
Very good
(15 reviews)
  • 57 sq m
  • Sleeps 3

Eden Junior Suite Rooftop

8.4 out of 10
Very good
(6 reviews)
  • 135 sq m
  • Sleeps 3

Eden Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 116 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Eden Master Suite Rooftop

  • 186 sq m
  • Ocean view
  • Sleeps 3

Daisy Junior Suite Garden View

8.2 out of 10
Very good
(94 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

PRIVILEGE MASTER SUITE SWIM UP

  • 115 sq m
  • Sleeps 3

Daisy Junior Suite Pool View

8.0 out of 10
Very good
(32 reviews)
  • 57 sq m
  • Sleeps 4

Eden Junior Suite Pool View

9.4 out of 10
Exceptional
(19 reviews)
  • 57 sq m
  • Sleeps 4

Eden Junior Suite Ocean View

8.0 out of 10
Very good
(11 reviews)
  • 57 sq m
  • Ocean view
  • Sleeps 4

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(17 reviews)
  • 57 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Privilege Junior Suite Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

PRIVILEGE JUNIOR SUITE SWIM UP

9.0 out of 10
Wonderful
(17 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • 135 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Junior Suite Standard

8.2 out of 10
Very good
(109 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Privilege Master Suite

  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

Privilege Junior Suite Rooftop Pool View

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Rooftop Ocean View

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Junior Room, Pool View (suite)

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite Rooftop

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Swim Up

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

You may also like

About the area

Playa del Carmen

On the beach.Within a 15-minute walk of the property, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Gran Coyote Golf and Punta Esmeralda Beach are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.8 km
  • Gran Coyote Golf - 4 min drive - 2.5 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 4.6 km
  • Playa del Carmen Main Beach - 9 min drive - 8.4 km
  • Punta Esmeralda Beach - 11 min drive - 3.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Restaurante Hacienda - ‬18 min walk
  • ‪Privilege Lounge - ‬15 min walk
  • ‪Grand Sunset Princess swimup bar - ‬19 min walk
  • ‪El Beso Pool Bar - ‬17 min walk

About this property

Ocean Riviera Paradise All Inclusive

5-star beachfront property near Mamitas Beach
Some rates at Ocean Riviera Paradise All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness center are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

  • 782 guestrooms or units
  • 4 levels
  • 4 buildings
  • 11 dining venues
  • 5 bars by the pool
  • 4 swim-up bars
  • 10 bars or lounges
  • Meeting rooms
  • Built in 2016
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 swim-up bars
  • 5 poolside bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No elevator

Room amenities

Entertainment

  • 40-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Reviews

Ocean Riviera Paradise All Inclusive Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1304 out of 2564 reviews
Rating 8 - Good. 639 out of 2564 reviews
Rating 6 - Okay. 331 out of 2564 reviews
Rating 4 - Poor. 151 out of 2564 reviews
Rating 2 - Terrible. 139 out of 2564 reviews

Reviews

8/10 Good

Claudia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! We wanted to relax and that’s just what we did. Only thing is the bathrooms in the rooms need some TLC. Other than that everything was perfect! Our kids loved every minute!
Stayed 4 nights in Aug 2025

2/10 Terrible

SUZANA ALBANO

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at many different resorts and this by far was the worst one from the minute we checked in to when we left. Check in was horrible and took forever the girl we had was more focused on flirting with the worker next to her and complaining about a previous guest than helping us. She assumed we didn't speak Spanish, and a few times caught her saying some rude comments about us and other guests arriving. We never got information on the resort we had to basically figure things out ourselves. Also, if you aren't a PRIVILEGE member you are basically nothing in this resort staff literally goes around asking and if you say you aren't they just walk away and you don't get the time of day. I have never had to deal with such rude staff assuming you dont know the language, so they are rude. The food was very basic and not good, and they make making reservations to certain restaurants was very hard you wait hours in line. The pool areas need some TLC. I was so disappointed spend your money somewhere else and don't come here I do not recommend this resort at all!!!!!!!!!!
Stayed 7 nights in Jun 2025

2/10 Terrible

LIYA

Liked: Property conditions & facilities
This is a very large resort with mini frontiers of Services. You have Daisy, adults only El Beso privilege and I never leave elite. The problem is if you are wearing a certain color bracelet, you might not be eligible to use all the services that you think you Would like. Example, if you have a green bracelet from Daisy, you can go to the privilege area and use the pool, but you won’t be able to use the swim bar and you will have to rely on a service of a waiter by the way there’s only one to come and take your drink orders. Otherwise, you will die of thirst in that hot Mexican sun our party had to upgrade to adults only so we can use adults only pool and of course, the swim up bar and not to rely on any body coming to us taking our orders. On the other hand, the staff was very helpful and friendly and try to accommodate us as much as they could. Food buffet was very repetitive. Restaurants were pretty good. We liked the the Italian and the steakhouse.
Stayed 7 nights in Jun 2025

10/10 Excellent

ANA, North Arlington

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
my family loved it, very good for families with kids. They have lots of activities. entertainment for the whole family but specially my little ones. I strongly recommend
Stayed 4 nights in Jul 2025

6/10 Okay

andrea

Stayed 6 nights in Jul 2025

8/10 Good

aseem

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Courtney

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here! So many pool options, drinks were fantastic, food was good. 5/5
Stayed 8 nights in May 2025

10/10 Excellent

NICOLE CADENA

Liked: Cleanliness, amenities, property conditions & facilities
Good relaxing experience Rosa the hutler went above and beyond for us each and every day
Stayed 5 nights in Jul 2025

10/10 Excellent

Julio Alejandro Cano, Laredo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Ehab

Travelled with partner
Liked: Cleanliness, amenities
Overall the property was beautiful and the staff was extremely nice and polite. The room was nice but could definitely use a revamp as you could see old tattered furniture. The cleaning staff did a very good job. We got to go to most restaurants. The buffet isn’t that great but the Ala Carte restaurants were really good. The booking system was kind of annoying to use tho. My main complaint about the hotel is that upon check in, a staff member told us they would help us with excursions the next morning, but instead we got forced into a horrible 2 hour meeting about joining their travel club. They should have been up front, we felt tricked into it. We did get a $150 voucher for it but for us that wasn’t worth the time spent. Overall if your looking for an all inclusive, this resort is very nice.
Stayed 5 nights in Jul 2025

8/10 Good

Rasha R, stoughton

Stayed 5 nights in Jul 2025

10/10 Excellent

aaron scott, CHARLOTTE COURT HOUSE

Stayed 5 nights in Jun 2025

4/10 Poor

Rocio

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
When I arrived at the hotel, we stood in line waiting for one of the 3 receptionists to greet us and ask us to move forward so they could help us with check-in. All 3 had their heads down and it took them a good five minutes to acknowledge us. I finally got called to the front and so did my sister. We had separate reservations. The person helping me asked me for my passport and I told him that I had completed my pre-check in online and had provided my drivers license info. He said he couldn’t accept it and he needed to verify my identity with my passport. I asked my sister who was also being checked in by another person next to me & she said that the man helping her accepted her USA drivers license and did not asked her for her passport. After that ordeal, we went to our rooms & the first thing that I noticed was that there was a towel on the floor by the sliding doors to the balcony because there was a leak on the ceiling and the paint was falling off. I also noticed that the room was very warm as the a/c wasn’t working properly and the dehumidifier was blowing warm air. I went to the lobby the following morning and reported the a/c. They said they were going to send someone while I was out and they did. When I went back to my room the air was working but not as good as my sister’s other 2 rooms. At the end of the night, we tried using our key to get in the room & it didn’t work. No one answered phones. Took them 2 hours to get us back in the room at almost 2am.
Stayed 6 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Jorge L

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
El personal del hotel 5 estrellas muy amable
Stayed 4 nights in Jul 2025

10/10 Excellent

Nikkia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Miguel Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is spectacular, great options to eat and drink all the time. The resort is huge and internal transportation is constantly passing to pickup guests from the lobby to the beach stopping where you need. The seaweed is present in great quantity (not property's fault) and they try to keep the beach clean, but is a titanic task, nevertheless there are pools everywhere to enjoy the sun. 10 days and family was never bored!
Stayed 9 nights in Jun 2025

10/10 Excellent

Mario

Stayed 4 nights in Jun 2025

10/10 Excellent

Chetan

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was my first visit and my overall experience was excellent. Definitely recommend and revisit again. What I like: Spacious room, amenities, variety of foods / drinks, activities, pools. Need improvement: Faster check-in process, clean beach, more vegetarian food options
Stayed 5 nights in Jun 2025

10/10 Excellent

Janice

Stayed 3 nights in Jul 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are great, our Eden Suite was fabulous. Food was excellent. No real beach though, but not a huge deal for me. Staff very friendly, helpful. Privilege option very useful, butler was very helpful.
Stayed 10 nights in Jun 2025

10/10 Excellent

Demi Mar Moises

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our whole stay at the hotel was absolutely amazing. The hotel itself was beautiful, and the food was fantastic! My boyfriend and I especially enjoyed the meals – everything was delicious and really hit the spot. There are so many great options for dining, though the time was a bit limited, as most restaurants are only open for dinner. There weren’t a lot of choices for lunch, and the pool closes early at 8pm, so no late-night swims for us. But despite these small things, the overall experience was unforgettable, and it truly made us want to come back to Mexico every year.
Stayed 5 nights in Jun 2025

10/10 Excellent

Sarah

Stayed 6 nights in Jun 2025

6/10 Okay

Yoana

Liked: Cleanliness, staff & service
Not enough staff! Restaurants very bed performance. Buffet is Ok! Beach very poor a lot of seaweed! Pools are good
Stayed 7 nights in Jun 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort is very clean and has great service.All staff is very ftiendly and the Lobby is conditioned with beautiful interior. Great resort and rooms.
Stayed 6 nights in Jun 2025