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Ocean Riviera Paradise All Inclusive

5.0 star property
5-star beachfront property near Mamitas Beach

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Photo gallery for Ocean Riviera Paradise All Inclusive

Free minibar, in-room safe, desk, free WiFi
10 bars/lounges, 4 swim-up bars, 4 poolside bars
Privilege Master Suite RoofTop | Terrace/patio
View from room
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪10 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪20 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

View all photos for Privilege Master Suite Ocean Front

Privilege Master Suite Ocean Front

Privilege Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Master Suite RoofTop

Privilege Master Suite RoofTop

Privilege Master Suite RoofTop

  • Ocean view
  • 186 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

8.4 out of 10
Very good
(114 reviews)
  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

  • 115 sq m
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

View from room

Daisy Junior Suite Pool View

8.2 out of 10
Very good
(33 reviews)
  • 57 sq m
  • Sleeps 4

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(20 reviews)
  • Garden view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

9.6 out of 10
Exceptional
(5 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

9.0 out of 10
Wonderful
(17 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Rooftop

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • Resort view
  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Standard

Junior Suite Standard

Junior Suite Standard

8.4 out of 10
Very good
(139 reviews)
  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

  • 115 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Rooftop Pool View

View from room

Privilege Junior Suite Rooftop Pool View

  • 135 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, Pool View (suite)

Junior Room, Pool View (suite)

Junior Room, Pool View (suite)

9.0 out of 10
Wonderful
(4 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Rooftop

Free minibar, in-room safe, desk, free WiFi

Junior Suite Rooftop

  • 135 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Swim Up

Standard Room, Non Smoking, Pool View

Junior Suite Swim Up

8.0 out of 10
Very good
(1 review)
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Playa del Carmen

On the beach.Within a 15-minute walk of the property, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Gran Coyote Golf and Punta Esmeralda Beach are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.8 km
  • Quinta Avenida - 9 min drive - 5.7 km
  • Playa del Carmen Main Beach - 10 min drive - 5.7 km
  • Maroma Beach - 17 min drive - 15.4 km
  • Xcaret Eco Theme Park - 20 min drive - 17.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Mike’s Coffee - ‬19 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪El Templo - ‬16 min walk
  • ‪Fresco Bar - ‬14 min walk

About this property

Ocean Riviera Paradise All Inclusive

5-star beachfront property near Mamitas Beach
Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness center are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

  • 782 guestrooms or units
  • 4 levels
  • 4 buildings
  • 11 dining venues
  • 4 bars by the pool
  • 4 swim-up bars
  • 10 bars or lounges
  • Meeting rooms
  • Built in 2016
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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CA $347 total
includes taxes & fees
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Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 poolside bars
  • 4 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No elevator

Room amenities

Entertainment

  • 40-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.30 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1466 out of 2849 reviews
Rating 8 - Good. 709 out of 2849 reviews
Rating 6 - Okay. 355 out of 2849 reviews
Rating 4 - Poor. 171 out of 2849 reviews
Rating 2 - Terrible. 148 out of 2849 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Leanyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marvelous!
Stayed 5 nights in Feb 2026

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, would definitely go back!
Stayed 4 nights in Feb 2026

10/10 Excellent

Paul

Stayed 4 nights in Jan 2026

10/10 Excellent

Fernando

Stayed 4 nights in Jan 2026

10/10 Excellent

Shannon

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything we wanted.
Stayed 7 nights in Dec 2025

8/10 Good

Jafor

Stayed 5 nights in Dec 2025

10/10 Excellent

Emily

Stayed 7 nights in Dec 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent! We stayed in privilege which was well worth the upgrade! Our butler was Alan and he was amazing! He checked in with us regularly to make sure we didnt need anything, if we wanted to make a reservation at any of the restaurants or anything else we needed. He even went above and beyond finding something for me off the resort and bringing it to me! We will definitely be back.
Stayed 1 night in Dec 2025

10/10 Excellent

Lupita Adileny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest services was absolutely amazing !
Stayed 4 nights in Oct 2025

10/10 Excellent

Neysla Cisneros

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many great food options and many activities to do throughout the week for both adults and children. People are kind and welcoming. I will definitely stay again!
Stayed 7 nights in Dec 2025

8/10 Good

Ananya

Stayed 5 nights in Dec 2025

6/10 Okay

Arwen

Travelled with partner
Liked: Cleanliness, amenities
Food was not great at any restaurant really. Nothing really hot. My onion soup and pasta at the buffet today was barely warm and I had to heat my food in the microwave.
Stayed 6 nights in Dec 2025

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
10 out of 10 will be returning for sure!!
Stayed 5 nights in Dec 2025

6/10 Okay

Kyra, Lethbridge

Disliked: Amenities
Our room was a little bit dirty and needed a proper dusting and some basic repairs. My main annoyance with this resort was the absurd amount of upcharges. We were upgraded to elbeso, I’m grateful we were because otherwise we would not have enjoyed our experience. This resort is full of families and children, the most I’ve ever seen at one resort so if that’s what you are looking for this could be a good one. Tons of kids activities and the Children’s pool looks like a ton of fun. If you are coming as adults without children, pay for elbeso. With the amount of loud families it was nice to have a place to escape it. Honestly I just wouldn’t recommend it if you are adults traveling without children. The night life is significantly lacking for adults. And the dinner shows are quite low budget from the other all inclusives I have visited in this budget. The route 66 manager (small older man, at the front desk) (only late night dining) was incredibly rude. We had a couple unfortunate encounters with him. We were not wasted or looking for confrontation. Honestly I think he was looking for confrontation, he was arguing with his staff also. The front desk was also not good at explaining their policies, I asked about dinner options and they told us we could eat at all the restaurants as much as you’d like but this was false. You can only eat at one fine dining restaurant per 7 day stay unless you pay for the top tier accommodations and access which is called (Privilege).
Stayed 7 nights in Dec 2025

8/10 Good

yvette

Stayed 7 nights in Dec 2025

10/10 Excellent

Kari

Stayed 8 nights in Nov 2025

4/10 Poor

Andrea

Liked: Cleanliness
Disliked: Property conditions & facilities
I wouldn’t go back to this hotel for sure. The room wasn’t that great and the AC never cooled down, when I put it at max level, it made a pretty loud and annoying noise, the door at the shower also made a loud noise when I closed it, making me think that I was going to break it down and believe me, I was as careful as I could but same thing all the time, my family had the same problem as well. The staff was nice, except for one of the host ladies at the Blue Moon restaurant that looked at me from head to toe in such an annoying way because I was wearing sandals. Yes, there is a “dress code” for most of the restaurants and the other host lady told me that I couldn’t eat at the restaurant because I was wearing beach sandals and only if I changed them, she would allow me to enter the restaurant. Like what? I know it’s not their fault but you’re telling that I can’t wear beach sandals to eat at a hotel restaurant that’s located at the beach? Make it make sense please. Overall, I wish I could have my money back and spend it in a nicer hotel where I can eat without getting judged by the staff for wearing beach sandals. And it’s just the hotel in general, I didn’t like it at all.
Stayed 4 nights in Nov 2025

6/10 Okay

VICTOR

Disliked: Cleanliness, staff & service
Staff were really dry and unfriendly
Stayed 6 nights in Nov 2025

10/10 Excellent

Qianyi Sarah

Stayed 7 nights in Dec 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful day. The room was gorgeous. The pools were beautiful. The beach was lovely. I was about the average age at 52 in the adults only Pool… great service, etc. however, the music was awful. It was on a loop and just heavy beats. I think they would do better with classic rock with the demographic they had in the pool, but other than that, it was beautiful
Stayed 3 nights in Dec 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how it never felt crowded. We were able to book dinners with no problems. Staff were very friendly.
Stayed 7 nights in Nov 2025

10/10 Excellent

Hailey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice resort- clean, comfortable, and quiet.
Stayed 7 nights in Dec 2025

8/10 Good

Mackenzie Walter John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for a wedding and had a wonderful vacation. Most of the staff was extremely helpful and attentive, the cleanliness of the rooms and the rest of the resort was spectacular, and we enjoyed the bowling alley and piano bar. The food wasn't great- I certainly had higher expectations for the restaurants. The kitchen staff overcooks everything and it can be tricky to find good food on the resort. Overall our stay was still fantastic and the amenities are great.
Stayed 8 nights in Dec 2025

2/10 Terrible

Alex

Stayed 5 nights in Dec 2025

2/10 Terrible

Kendal

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
My family and I were truly excited to stay at this resort. However, upon arrival, we were told we owed an additional $600 Canadian dollars to stay there. We had fully booked this stay over Expedia and had provided all needed details accurately (e.g., age of my son, number of guests, etc...). They argued that we had paid for an infant and not a four-year-old. We showed them how we had booked a child and reinforced how date of birth etc.. was provided to the resort. They refused to let us check-in until we paid. We felt completely taken advantage of and vulnerable. This was eventually resolved by Expedia (NOT the resort) who continued to deny any wrongdoing. We felt entirely scammed by this resort. Aside from feeling utterly taken advantage of, we were regularly approached on the resort and asked to book additional services in a high-pressure manner (e.g., spa). I have never felt such intense sales tactics within the walls of a resort. When we checked in, we never received a "towel card." This allows you to get towels at the pool. We were told to go back to the front desk to get one. It took four days of regularly going to the front desk, for them to have towel cards in stock. The resort itself is picturesque, but small. There is only one buffet, which frequently had lengthy lines. The food was not bad but did not vary over our week stay there. As a note, many in our travel party become quite sick during our stay. I'm unsure what to credit that too.
Stayed 7 nights in Nov 2025