Ocean Riviera Paradise All Inclusive

5.0 star property
5-star beachfront property near Mamitas Beach

Choose dates to view prices

Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
Couples treatment rooms, sauna, hot tub, steam room, body treatments
View from room
Indoor spa tub
Free minibar, in-room safe, desk, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪11 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪13 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪26 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

Privilege Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Privilege Master Suite RoofTop

  • Ocean view
  • 186 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Daisy Junior Suite Garden View

8.4 out of 10
Very good
(121 reviews)
  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

PRIVILEGE MASTER SUITE SWIM UP

  • 115 sq m
  • Sleeps 3
  • Free WiFi

Daisy Junior Suite Pool View

8.2 out of 10
Very good
(34 reviews)
  • 57 sq m
  • Sleeps 4
  • Free WiFi

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(20 reviews)
  • Resort view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Privilege Junior Suite Pool View

9.8 out of 10
Exceptional
(6 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

PRIVILEGE JUNIOR SUITE SWIM UP

9.0 out of 10
Wonderful
(17 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • Resort view
  • 135 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite Standard

8.4 out of 10
Very good
(146 reviews)
  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Privilege Master Suite

  • 115 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Privilege Junior Suite Rooftop Pool View

  • 135 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Room, Pool View (suite)

9.4 out of 10
Exceptional
(6 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Junior Suite Rooftop

8.0 out of 10
Very good
(2 reviews)
  • 135 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite Swim Up

9.0 out of 10
Wonderful
(2 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the area

Playa del Carmen

On the beach.Within a 15-minute walk of the property, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Gran Coyote Golf and Punta Esmeralda Beach are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 11 min walk - 1.0 km
  • Quinta Avenida - 13 min drive - 6.0 km
  • Playa del Carmen Main Beach - 13 min drive - 6.3 km
  • Maroma Beach - 21 min drive - 16.1 km
  • Xcaret Eco Theme Park - 26 min drive - 18.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪El Templo - ‬16 min walk
  • ‪Fresco Bar - ‬14 min walk
  • ‪Las Máscaras - ‬17 min walk
  • ‪Bar L'Elefant - ‬16 min walk

About this property

Ocean Riviera Paradise All Inclusive

5-star beachfront property near Mamitas Beach
Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness center are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

  • 782 guestrooms or units
  • 4 levels
  • 4 buildings
  • 11 dining venues
  • 4 bars by the pool
  • 4 swim-up bars
  • 10 bars or lounges
  • Meeting rooms
  • Built in 2016
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 poolside bars
  • 4 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No elevator

Room amenities

Entertainment

  • 40-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.41 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen

Ocean Riviera Eden beach All Inclusive

Ocean Riviera Eden beach Playa del Carmen

Ocean Riviera Paradise All Inclusive All-inclusive property

Ocean Riviera Paradise All Inclusive Playa del Carmen

Ocean Riviera Paradise All Inclusive All-inclusive property

Ocean Riviera Paradise All Inclusive Playa del Carmen

Ocean Riviera Eden by the beach All Inclusive

All-inclusive property Ocean Riviera Paradise All Inclusive

Ocean Riviera Paradise Eden by the beach All Inclusive

Frequently asked questions

How close is Ocean Riviera Paradise All Inclusive to the airport?

Ocean Riviera Paradise All Inclusive is 26.1 mi (264-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Ocean Riviera Paradise All Inclusive?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Ocean Riviera Paradise All Inclusive on May 28, 2026 start from CA $291, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ocean Riviera Paradise All Inclusive have an airport shuttle?

Airport shuttle services are not available at Ocean Riviera Paradise All Inclusive.

How close is Ocean Riviera Paradise All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Ocean Riviera Paradise All Inclusive offer free breakfast?

Ocean Riviera Paradise All Inclusive does not offer free breakfast.

Is there a casino at Ocean Riviera Paradise All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (9-min drive) is nearby.

What time is check-in at Ocean Riviera Paradise All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Ocean Riviera Paradise All Inclusive?

This property offers free self parking.

Does Ocean Riviera Paradise All Inclusive have a pool?

Ocean Riviera Paradise All Inclusive features 5 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Ocean Riviera Paradise All Inclusive have a restaurant?

There are 11 onsite restaurants, offering options like French cuisine and garden views.

Does Ocean Riviera Paradise All Inclusive have a spa?

Pamper yourself with a day at Despacio, where you can enjoy body treatments, Thai massages, and reflexology.

How close is Ocean Riviera Paradise All Inclusive to downtown Playa del Carmen?

Ocean Riviera Paradise All Inclusive is 3.5 mi away from Playa del Carmen.

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1583 out of 3029 reviews
Rating 8 - Good. 755 out of 3029 reviews
Rating 6 - Okay. 361 out of 3029 reviews
Rating 4 - Poor. 174 out of 3029 reviews
Rating 2 - Terrible. 156 out of 3029 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathy, POCATELLO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was warm and helpful. The resort is very family-friendly. We had a wonderful time.
Stayed 4 nights in Feb 2026

10/10 Excellent

Sherryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was great. The cleanliness, safety, grounds, and staff. I had a staff member in particular named Gabriela who helped us the entire weekend and she was awesome.
Stayed 3 nights in Mar 2026

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2026

10/10 Excellent

Leanyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marvelous!
Stayed 5 nights in Feb 2026

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, would definitely go back!
Stayed 4 nights in Feb 2026

8/10 Good

Tina

Stayed 4 nights in Feb 2026

10/10 Excellent

Melissa Rose

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff at this property are exceptional. Our room was spotless, Bettina (I may have her name wrong, apologies) made towel animals that my kids adored and were excited for every day. Yhara at privilege check in was incredibly helpful, getting us a master suite for the extra space with the kids. Our butler, Rosa, ensured we had dinner times at our preferred restaurants with the best times to eat with our kids. Adriàn was also incredibly helpful when we stopped by the butler desk. My kids loved them both and got so excited anytime they would stop and chat. Karina at Mike's makes the best coffees and remembered our orders. Novelo and Jose in the privilege lounge gave amazing service. I've never been to a resort that was as diligent about food allergies, having 2 dairy allergies in the family, I would come here again just for the peace of mind. Every bartender, server, maintenance staff, and alike were so friendly and really lifted the atmosphere. The upgrade to privilege was well worth it and I look forward to the next time we can visit. Great food, so many activities, clean resort, and fantastic employees. A true 5 star for families.
Stayed 7 nights in Feb 2026

4/10 Poor

Shanikka

Stayed 3 nights in Feb 2026

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! All areas were clean, amenities were great, staff were very nice and polite and the food was fantastic!
Stayed 5 nights in Feb 2026

6/10 Okay

Tina M, Plainfield

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Be prepared once you arrive, there are premier areas that you cannot use at the resort. Also, they told us that room service was avaliable for us to use anytime, but it was not. They asked us to attend a one hour seminar to try to sell us the premier access to the resort, they were extremely friendly upon our arrival, however that changed immediately once I declined to purchase anything. Paola working at the beach restaurant is the RUDEST employee here, the food was good here but, we never went back because we never wanted to deal with her ignorance. The staff servers at the other restaurants are there to do their job, not personable at all and sometimes treated us as we were a bother whenever we asked a question or for something we needed. However, Karina and the other ladies at the Cofee shop were amazing, so kudos to them. I would not stay here again. It was not bad but it wasn't great. Wish I left here with an amazing experience to recommend this resort.
Stayed 5 nights in Feb 2026

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff was very friendly
Stayed 6 nights in Feb 2026

6/10 Okay

Douglas E

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Staff were very friendly and the buffet offered a lot of selection each day. We had to make a couple of calls about the room cleaning/ servicing and a noisy air conditioner. Getting a chair poolside or beach was impossible unless you got out before sunrise and claimed your spot with a towel. The special restaurants require you to line up at 8:30 in the morning to get a spot … unless you pay for premium. A couple of other cost cutting measures included the crepe restaurant only open 4 hours a day and the ice cream parlour was only open late afternoon and evening. As long as you like loud dance music from 11 - 6 El Beso is the place for you. The other pools were pretty much the same volume and there wasn’t much for actual beach front that wasn’t taken up by the reclining beds but again, only for privilege access. Not a terrible stay but certainly not a feeling of everything being taken care of. I will look around a bit more before doing another Cancun all-inclusive
Stayed 7 nights in Feb 2026

2/10 Terrible

Victor Rayado

Liked: Amenities, property conditions & facilities
Many reasons: 1. We said before our stay that we were there to celebrate our anniversary and in the day there was nothing special they did for us. And we show they did it for other customers. 2. The bars consistently missed one or the other ingredient for the mix and almost never made the drink they said they would. Same with true food. In the fine dining menu they listed ingredients that did not show up on the plates. 3. My wife was pregnant and there was little willingness from some staff members to help her or get her a non alcoholic beer. In general some staff members just seemed to be angry or in a bad mood. They kept forgetting our orders or reservations. A disaster if one considers this is a 5 star hotel with fine dining restaurants.
Stayed 7 nights in Feb 2026

10/10 Excellent

Branden

Stayed 3 nights in Feb 2026

10/10 Excellent

Jennifer

Stayed 7 nights in Feb 2026

8/10 Good

Shameka

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were nice all the time they were helpful. My boyfriend and I were so surprised that they upgraded out because it was our anniversary and we were very thankful for. They always did a great job of making sure the hotel was clean, and when we wanted our room clean they did a good job. But when you wanted to go to the pool it was cool. The food was oh ok it was sometime was very sweet or grace's. When you want to the beach there was a lot of people that keep on asking to sale things. But the beach was gorgeous to look at. Also, when we booked an extension they didn’t tell us it would be an extra cost when the people picked us up. Their alcohol was good but sometimes tastes like it was artificial. There bowling was good it was nice a clean and if your lane was down they right away, fixed it. They had good live music at the night time.
Stayed 7 nights in Feb 2026

4/10 Poor

JANE

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Staff were very nice. Was given the wrong room - finally got the building i was supposed to be in but our room was at the very end and no view of the pool. Very disappointing. Ran the tub and the water was orange in colour. Disgusting. Food was ok..nothing special. Long line ups at the cafe which was discouraging as well. I would suggest a third person serving the coffee/smoothies especially early in the day. Won't be back
Stayed 1 night in Feb 2026

6/10 Okay

Ashley Arias

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff and rooms were great, the food could be better.
Stayed 3 nights in Feb 2026

8/10 Good

HaDi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff and management team were great! Rooms and equipment need more maintenance.
Stayed 7 nights in Feb 2026

8/10 Good

Johanna

Stayed 5 nights in Feb 2026

10/10 Excellent

JEREMY

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
the resort was incredible, my son and I had an amazing time. the staff was friendly and welcoming. our room was unbelievable.
Stayed 7 nights in Feb 2026

10/10 Excellent

Bryan Frederick

Stayed 5 nights in Feb 2026

8/10 Good

Bryce

Liked: Cleanliness, amenities, property conditions & facilities
All of the staff were AMAZING. The food, for the price we paid wasn’t bad but wasn’t excellent. We decided to upgrade our room to El Beso which was a great decision and the room was very nice.
Stayed 4 nights in Feb 2026

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean well taken care of and very spacious. The staff was courteous and helpful. We had a wonderful stay.
Spacious room for 4.
Stayed 6 nights in Feb 2026

4/10 Poor

Olga

Travelled with family
Liked: Property conditions & facilities
The food was very mediocre, breakfast was lacking fruits, vegetables and avocados (in Mexico), only bread and eggs were the majority selection. No variety at all. The room was ok, but the shower drain was not properly installed, and we have bathroom with water every time we took a shower. The water in the pool was freezing, no one was in it, everyone was at the beach. The water temp there was much warmer. The shade space is limited, you literary have to get up at 6am just to get one. Mexican restaurant was terrible, we waited 45 minutes just to get an order, and more than 1 hr to be served with food. My son and My mother got food poisoning after buffet visit on the 6th day. The best part of this resort was wild animals around it,, lots of fun feeding and observing them. Do not recommend!!
Stayed 7 nights in Feb 2026