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Ocean Riviera Paradise All Inclusive

5.0 star property
5-star beachfront property near Mamitas Beach

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Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
Privilege Master Suite RoofTop | Terrace/patio
View from property
View from room
10 bars/lounges, 4 swim-up bars, 4 poolside bars

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪11 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪13 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪26 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Privilege Master Suite Ocean Front

Privilege Master Suite Ocean Front

Privilege Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Master Suite RoofTop

Privilege Master Suite RoofTop

Privilege Master Suite RoofTop

  • Ocean view
  • 186 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

8.4 out of 10
Very good
(121 reviews)
  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

  • 115 sq m
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

View from room

Daisy Junior Suite Pool View

8.2 out of 10
Very good
(34 reviews)
  • 57 sq m
  • Sleeps 4

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(20 reviews)
  • Resort view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

9.8 out of 10
Exceptional
(6 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

9.0 out of 10
Wonderful
(17 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Rooftop

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • Resort view
  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Standard

Junior Suite Standard

Junior Suite Standard

8.4 out of 10
Very good
(146 reviews)
  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

  • 115 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Rooftop Pool View

View from room

Privilege Junior Suite Rooftop Pool View

  • 135 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, Pool View (suite)

Junior Room, Pool View (suite)

Junior Room, Pool View (suite)

9.4 out of 10
Exceptional
(6 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Rooftop

Free minibar, in-room safe, desk, free WiFi

Junior Suite Rooftop

8.0 out of 10
Very good
(2 reviews)
  • 135 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Swim Up

Standard Room, Non Smoking, Pool View

Junior Suite Swim Up

9.0 out of 10
Wonderful
(2 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Playa del Carmen

On the beach.Within a 15-minute walk of the property, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Gran Coyote Golf and Punta Esmeralda Beach are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 11 min walk - 1.0 km
  • Quinta Avenida - 13 min drive - 6.0 km
  • Playa del Carmen Main Beach - 13 min drive - 6.3 km
  • Maroma Beach - 21 min drive - 16.1 km
  • Xcaret Eco Theme Park - 26 min drive - 18.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪El Templo - ‬16 min walk
  • ‪Fresco Bar - ‬14 min walk
  • ‪Las Máscaras - ‬17 min walk
  • ‪Bar L'Elefant - ‬16 min walk

About this property

Ocean Riviera Paradise All Inclusive

5-star beachfront property near Mamitas Beach
Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness center are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

  • 782 guestrooms or units
  • 4 levels
  • 4 buildings
  • 11 dining venues
  • 4 bars by the pool
  • 4 swim-up bars
  • 10 bars or lounges
  • Meeting rooms
  • Built in 2016
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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  • Breakfast included
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includes taxes & fees
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Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 poolside bars
  • 4 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No elevator

Room amenities

Entertainment

  • 40-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.41 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen

Ocean Riviera Eden beach All Inclusive

Ocean Riviera Eden beach Playa del Carmen

Ocean Riviera Paradise All Inclusive All-inclusive property

Ocean Riviera Paradise All Inclusive Playa del Carmen

Ocean Riviera Paradise All Inclusive All-inclusive property

Ocean Riviera Paradise All Inclusive Playa del Carmen

Ocean Riviera Eden by the beach All Inclusive

All-inclusive property Ocean Riviera Paradise All Inclusive

Ocean Riviera Paradise Eden by the beach All Inclusive

Frequently asked questions

How close is Ocean Riviera Paradise All Inclusive to the airport?

Ocean Riviera Paradise All Inclusive is 26.1 mi (264-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Ocean Riviera Paradise All Inclusive?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Ocean Riviera Paradise All Inclusive on May 21, 2026 start from CA $269, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ocean Riviera Paradise All Inclusive have an airport shuttle?

Airport shuttle services are not available at Ocean Riviera Paradise All Inclusive.

How close is Ocean Riviera Paradise All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Ocean Riviera Paradise All Inclusive offer free breakfast?

Ocean Riviera Paradise All Inclusive does not offer free breakfast.

Is there a casino at Ocean Riviera Paradise All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (9-min drive) is nearby.

What time is check-in at Ocean Riviera Paradise All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Ocean Riviera Paradise All Inclusive?

This property offers free self parking.

Does Ocean Riviera Paradise All Inclusive have a pool?

Ocean Riviera Paradise All Inclusive features 5 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Ocean Riviera Paradise All Inclusive have a restaurant?

There are 11 onsite restaurants, offering options like French cuisine and garden views.

Does Ocean Riviera Paradise All Inclusive have a spa?

Pamper yourself with a day at Despacio, where you can enjoy body treatments, Thai massages, and reflexology.

How close is Ocean Riviera Paradise All Inclusive to downtown Playa del Carmen?

Ocean Riviera Paradise All Inclusive is 3.5 mi away from Playa del Carmen.

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1578 out of 3021 reviews
Rating 8 - Good. 754 out of 3021 reviews
Rating 6 - Okay. 360 out of 3021 reviews
Rating 4 - Poor. 174 out of 3021 reviews
Rating 2 - Terrible. 155 out of 3021 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathy, POCATELLO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was warm and helpful. The resort is very family-friendly. We had a wonderful time.
Stayed 4 nights in Feb 2026

10/10 Excellent

Sherryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was great. The cleanliness, safety, grounds, and staff. I had a staff member in particular named Gabriela who helped us the entire weekend and she was awesome.
Stayed 3 nights in Mar 2026

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2026

10/10 Excellent

Leanyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marvelous!
Stayed 5 nights in Feb 2026

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, would definitely go back!
Stayed 4 nights in Feb 2026

10/10 Excellent

Jennifer

Stayed 7 nights in Feb 2026

8/10 Good

Shameka

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were nice all the time they were helpful. My boyfriend and I were so surprised that they upgraded out because it was our anniversary and we were very thankful for. They always did a great job of making sure the hotel was clean, and when we wanted our room clean they did a good job. But when you wanted to go to the pool it was cool. The food was oh ok it was sometime was very sweet or grace's. When you want to the beach there was a lot of people that keep on asking to sale things. But the beach was gorgeous to look at. Also, when we booked an extension they didn’t tell us it would be an extra cost when the people picked us up. Their alcohol was good but sometimes tastes like it was artificial. There bowling was good it was nice a clean and if your lane was down they right away, fixed it. They had good live music at the night time.
Stayed 7 nights in Feb 2026

4/10 Poor

JANE

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Staff were very nice. Was given the wrong room - finally got the building i was supposed to be in but our room was at the very end and no view of the pool. Very disappointing. Ran the tub and the water was orange in colour. Disgusting. Food was ok..nothing special. Long line ups at the cafe which was discouraging as well. I would suggest a third person serving the coffee/smoothies especially early in the day. Won't be back
Stayed 1 night in Feb 2026

6/10 Okay

Ashley Arias

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff and rooms were great, the food could be better.
Stayed 3 nights in Feb 2026

8/10 Good

HaDi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff and management team were great! Rooms and equipment need more maintenance.
Stayed 7 nights in Feb 2026

8/10 Good

Johanna

Stayed 5 nights in Feb 2026

10/10 Excellent

JEREMY

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
the resort was incredible, my son and I had an amazing time. the staff was friendly and welcoming. our room was unbelievable.
Stayed 7 nights in Feb 2026

10/10 Excellent

Bryan Frederick

Stayed 5 nights in Feb 2026

8/10 Good

Bryce

Liked: Cleanliness, amenities, property conditions & facilities
All of the staff were AMAZING. The food, for the price we paid wasn’t bad but wasn’t excellent. We decided to upgrade our room to El Beso which was a great decision and the room was very nice.
Stayed 4 nights in Feb 2026

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean well taken care of and very spacious. The staff was courteous and helpful. We had a wonderful stay.
Spacious room for 4.
Stayed 6 nights in Feb 2026

4/10 Poor

Olga

Travelled with family
Liked: Property conditions & facilities
The food was very mediocre, breakfast was lacking fruits, vegetables and avocados (in Mexico), only bread and eggs were the majority selection. No variety at all. The room was ok, but the shower drain was not properly installed, and we have bathroom with water every time we took a shower. The water in the pool was freezing, no one was in it, everyone was at the beach. The water temp there was much warmer. The shade space is limited, you literary have to get up at 6am just to get one. Mexican restaurant was terrible, we waited 45 minutes just to get an order, and more than 1 hr to be served with food. My son and My mother got food poisoning after buffet visit on the 6th day. The best part of this resort was wild animals around it,, lots of fun feeding and observing them. Do not recommend!!
Stayed 7 nights in Feb 2026

10/10 Excellent

Parishad, Montreal

Stayed 6 nights in Feb 2026

10/10 Excellent

Lazaro Jean-Marie Corriveau

Stayed 10 nights in Jan 2026

8/10 Good

Jerry Alfred

Travelled with family
Room was nice, nothing fancy or anything considered 4star, but comfortable. No bugs, or leaking water anywhere. Grounds were good, lots of wildlife. Pools ok, could use a good cleaning on the pool floors, but it was a little cool so we didn’t get in-just sat at the side with our legs in. We weren’t at the beach area that much, although we would have liked to be. Seemed to be not enough chairs and very crowded, so mostly stayed at the pools. Food was decent, better than expected. We didn’t do any of the restaurants, just didn’t want to go to the extra effort of doing all that. Our butler was good, very nice. Didn’t see him much, but if we reached out to him he replied almost immediately. We were there between Christmas and New Years, NYE dinner was a cluster. Too many people all in the same area at once, so very long lines and wait time to get into buffet to be seated, then to get food from buffet. Wasn’t impressed, left and went to room and had room service. Room service food as expected, mediocre. Would possibly return, but thinking for slightly more $$ could be at a much nicer place next time. Not bad for the $ we paid, but lacking in some areas. We did have a good time so that’s all that really matters I guess.
Stayed 7 nights in Dec 2025

8/10 Good

Ofek

Stayed 10 nights in Feb 2026

10/10 Excellent

maryam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, food was good especially buffet had so many choices, great resort
Stayed 6 nights in Feb 2026

10/10 Excellent

ALEXANDER

Liked: Cleanliness, amenities, property conditions & facilities
Overall this is very good resort. Almost perfect. Rooms are great especially if you get one with your own pool which we did. Great food. Staff is very friendly and helpful. Many pools to choose from. If you with kids it’s perfect. If you want adults only - this is not for you. Beach front is little short. We really enjoyed it. Animals, food, people. Thank you
Stayed 6 nights in Feb 2026

4/10 Poor

Bashar

Stayed 7 nights in Feb 2026

2/10 Terrible

Victoria Martin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Our recent stay at Ocean Riviera Paradise was overshadowed by a serious safety concern—especially given that we had booked a Junior Suite with the Privilege upgrade and expected a higher standard of care. During our stay, a stranger was mistakenly allowed into our room. This was an alarming and unacceptable breach of guest security, and the situation that followed was handled poorly, with unclear communication and a response that did not reflect the seriousness of the incident. As a result, we felt unsafe for the remainder of our trip. There were also some frustrations with inconsistent information about what was included, a few unexpected charges, and limited engagement for older children, as the kids club and water park are better suited to younger ages (aged 4-6). The resort grounds are beautiful and there is clear potential for a wonderful family vacation, but meaningful improvements in commitment to guest experience are needed.
Stayed 7 nights in Feb 2026

6/10 Okay

Len Joseph

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Resort was clean. Rooms were good. Male bartenders particularly in lobby less than friendly. Female wait staff fantastic. Food gets just an ok. There was renovations being completed in room next to ours and the chemical smell was intolerable. Numerous attempts were made to address situation and only received a “Hello?” Our last night at 9:48 pm. A little late. Used translator on phone to try and get workers to leave doors open to no avail with language barrier. Woke up with terrible headaches and sore throats from it. Front desk was zero help. All our clothes reeked and my sleep app took a long time to get smell out of it. Will not be visiting this resort again.
Stayed 4 nights in Feb 2026