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The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5 star property
3.5-star beachfront resort near Playa del Carmen Maritime Terminal

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Photo gallery for The Reef Coco Beach Resort & Spa- Optional All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Property video
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine
On the beach, sun loungers, beach umbrellas, beach towels
Room amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Quinta Avenida
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪48 min drive‬

Room options

View all photos for Room Premium with Partial Sea View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Premium with Partial Sea View

  • 27 sq m
  • Sleeps 4

View all photos for Premium Room, Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Premium Room, Garden View

8.2 out of 10
Very good
(10 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Fragata Beach Club Superior Room

Room amenity

Fragata Beach Club Superior Room

  • Garden view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Fragata Beach Club Premium Room

Room amenity

Fragata Beach Club Premium Room

  • Garden view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Superior Room, Garden View

8.2 out of 10
Very good
(136 reviews)
  • Garden view
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Pool View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Superior Room, Pool View

8.0 out of 10
Very good
(11 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Partial Ocean View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Premium Room, Partial Ocean View

8.0 out of 10
Very good
(13 reviews)
  • Partial ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Superior with Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Superior with Garden View

  • 27 sq m
  • Sleeps 4

View all photos for Room Superior with Pool View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Superior with Pool View

  • 27 sq m
  • Sleeps 4

View all photos for Room Premium with Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Premium with Garden View

  • 27 sq m
  • Sleeps 4

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About the area

Playa del Carmen

On the beach.Within a 10-minute walk of this Luis Donaldo Colosio resort, you'll find Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 2 miles (3 km).
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Mamitas Beach - 2 min walk - 0.2 km
  • Coco Beach - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Quinta Avenida - 11 min walk - 1.0 km
  • Punta Esmeralda Beach - 6 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Crisol - ‬9 min walk
  • ‪Pizza Italia - ‬6 min walk
  • ‪La Vagabunda - ‬5 min walk
  • ‪Ceviche Corazon - ‬6 min walk
  • ‪Que Huevos - ‬5 min walk

About this property

The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5-star beachfront resort near Playa del Carmen Maritime Terminal
Some rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At The Reef Coco Beach Resort & Spa- Optional All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and snorkeling.

There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen resort.

  • 1 building
  • 196 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 5 bars or lounges
  • 8762 sq ft of conference space
  • 814 sq m of conference space
  • Built in 2003
  • Karaoke
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
The Reef Coco Beach Resort & Spa- Optional All Inclusive offers 196 accommodations with safes and hair dryers. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Reef Coco Beach Resort & Spa- Optional All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.36 per accommodation, per night
  • Destination fee: USD 1.24 per accommodation, per night
  • Resort fee: USD 10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. This property uses eco-friendly cleaning products.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 440 out of 1005 reviews
Rating 8 - Good. 260 out of 1005 reviews
Rating 6 - Okay. 151 out of 1005 reviews
Rating 4 - Poor. 75 out of 1005 reviews
Rating 2 - Terrible. 79 out of 1005 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Monica

Travelled with family and small children
Liked: Cleanliness, amenities
Staff is awesome. Didn’t realize most of the resort is shutdown due to construction. For the price it was ok and the location next to 5th was great. Beware of the vendors especially the jewelry guy!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Karina Alejandra

Stayed 7 nights in Aug 2025

10/10 Excellent

Morgan, Lafitte

Stayed 4 nights in Oct 2025

10/10 Excellent

Brian louis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and resort. Ramone in the back bar area was awesome. I will be back.
Stayed 6 nights in Oct 2025

6/10 Okay

Michelle

Travelled with family
Liked: Property conditions & facilities
Positives - drinks and food were good; staff in speciality restaurants/buffet and reception area friendly; pool (when open) nice and usually plenty of beds available in the morning Negatives - beach area is a thin strip and covered in seaweed (nearly every other area had cleared apart from this hotel), unsightly nets and boats moored. Horrid smell- disappointing as we didn't get to use watersport facilities included or even the beach area which is the worst ive ever seen in Mexico; staff at snack bar were miserable and would only take order when approached directly unless you were local; half of pool closed for two days when booking which wasn't advertised (maintenance was supposed to be finished a month earlier); beds hard
Stayed 6 nights in Oct 2025

10/10 Excellent

Jose

Stayed 6 nights in Sep 2025

8/10 Good

Roberto, Yuba City

Stayed 4 nights in May 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool repair
Stayed 4 nights in Oct 2025

8/10 Good

Jennifer Lynne

Stayed 12 nights in Oct 2025

2/10 Terrible

Benjamin

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel did not communicate on the site that the pool would be under construction during our visit. The parking lot had trash and looked like a dump site. The AC started leaking down into the room. The hotel staff questioned our stay when my wristband fell off but would let anyone else come in to visit the hotel beach. The noise was really loud at night when they had events so it was hard to sleep.
Stayed 7 nights in Oct 2025

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, staff & service
The beds were very firm. The buffet options were very limited each day. Overall, not a bad place, but not the best place.
Stayed 4 nights in Oct 2025

6/10 Okay

adrian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
I am a believer that the hotel should inform its patrons that before they book, they make them aware that 3/4 of the pool is closed.
Stayed 3 nights in Oct 2025

10/10 Excellent

Karen Ann, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean resort with friendly staff. Great beach area, very comfortable. Loved the entertainment as well.
Stayed 14 nights in Sep 2025

4/10 Poor

Alissa Renae

Travelled with group
Disliked: Staff & service
As much as it saddens me, my friends and I did not have a great experience at the Reef Coco Beach. Previously staying in Cozumel 2 years prior, my friends and I were over the moon to travel to Playa and experience all there is to offer. Off the bat, staff were very unfriendly, greeting guests around us but simply turning a blind eye to my group of 5 and waving us to the front desk to check in. We had 2 rooms reserved but once we got to them, one was completely flooded with water actually flowing, not dripping, from the AC. It took 3 calls to finally get half of our group moved. Disappointing, but we could look past it. After that, we decided to explore the property. I asked the front desk questions on where to locate certain amenities within the resort, only to be responded to very bitterly as if the staff were annoyed. there are many “staff” that walk around, trying to sell you excursions, kinda annoying. During our 7 day stay, we dealt with the smell of mildew and bugs in our room, mediocre food, passive aggressive wait staff at the restaurants and bars- the bar staff being the absolute most unfriendly. Don’t get me wrong, there were some fabulous staff members that we were made sure to take note of their names: Abi, Allen, Angel, Francisco, Brenda, and Orozco from the Japanese restaurant. I’m unable to type much more in this review, but would’ve loved to offer more insight. I’d recommend staying in Cozumel- absolutely beautiful with the most kind people you’ll ever meet.
Stayed 7 nights in Jul 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2025

2/10 Terrible

Brandi

Stayed 4 nights in Aug 2025

10/10 Excellent

Rose Ann Tesiorna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is clean, friendly staff and close to some tourist spot.
Stayed 7 nights in Sep 2025

10/10 Excellent

Renu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice clean, right on the beach. Friendly staff. Good food choice throughout day on all inclusive. Drinks unlimited. The beach beds are so nice with whirpool/jacuzzi.
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Stayed 7 nights in Sep 2025

10/10 Excellent

Natalia

Liked: Amenities
All the staff . Specially the pool Bar and the Buffet servers. Amazing service!
Stayed 3 nights in Sep 2025

4/10 Poor

Jose Manuel

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The pool was on reparations and there was no notifications of it till we arrived to the hotel. This was one of the main attractions of the hotel we considered when booking. That’s a really bad experience for me and my family. Expedia never told us or keep us posted of any of this updates or offered a other option.
Pool In reparation
Pool in reparation
Pool in repararion
Pool in reparation
Stayed 4 nights in Sep 2025

8/10 Good

Carlee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service
The food was bad
Stayed 2 nights in Sep 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the ambience of the hotel... no free shuttle to airport....or if you did paid for an airport ride it would just be one time for that day. I ended up going ADO which is like a Greyhound Service...taxi's are outrageous in price But if you have any more specials for this same area let me know..that includes flight also.
Stayed 2 nights in Sep 2025

2/10 Terrible

Johana M

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
My staying was not so good because they were in renovations. The kid pool was closed. My room was supposed to be the superior room but it didn’t seem as described. Also, they didn’t have room service.
Stayed 3 nights in Sep 2025