The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5-star beachfront resort near Playa del Carmen Maritime Terminal

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Outdoor pool, pool umbrellas, sun loungers

In-room safe, blackout drapes, iron/ironing board, bed sheets

On the beach, sun loungers, beach umbrellas, beach towels

Overview
Rooms
Location
Policies

Good

Popular amenities

24/7 front desk
All-inclusive

Explore the area

Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710

Place, Mamitas Beach
‪2 min walk‬
Place, Playa del Carmen Main Beach
‪6 min walk‬
Place, Quinta Avenida
‪11 min walk‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪59 min drive‬

Room options

Premium Room, Garden View

Very good

29 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Fragata Beach Club Superior Room

Sleeps 4
2 Double Beds OR 1 King Bed

Fragata Beach Club Premium Room

Sleeps 4
2 Double Beds OR 1 King Bed

Superior Room, Garden View

Very good

29 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Superior Room, Pool View

Good

29 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room, Partial Ocean View

Very good

29 sq m
Partial ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

About the area

Playa del Carmen

On the beach.Within a 10-minute walk of this Luis Donaldo Colosio resort, you'll find Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 2 miles (3 km).

View more Resorts in Playa del Carmen

What's nearby

Mamitas Beach - 2 min walk - 0.2 km
Playa del Carmen Main Beach - 6 min walk - 0.6 km
Quinta Avenida - 11 min walk - 1.0 km
Playa del Carmen Maritime Terminal - 4 min drive - 3.2 km
Gran Coyote Golf - 5 min drive - 5.0 km

Getting around

Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

‪La Vagabunda - ‬5 min walk
‪Piaggia Ristorante Ítalo Mediterráneo - ‬4 min walk
‪San Lucho Mezcaleria - ‬7 min walk
‪Pizza Italia - ‬6 min walk
‪Quinta Parilla - ‬5 min walk

About this property

The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5-star beachfront resort near Playa del Carmen Maritime Terminal

Some rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At The Reef Coco Beach Resort & Spa- Optional All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and snorkeling.

There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen resort.

1 building

196 guestrooms or units

3 levels

5 dining venues

5 bars or lounges

8762 sq ft of conference space

814 sq m of conference space

Built in 2003

Karaoke

Deli

Kid's club (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Business facilities

Conference space

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Terrace

Garden

Beauty salon

Television in lobby

Onsite shopping

Bellhop

Elevator

Smoking in designated areas

Water dispenser

Bar on the beach

Bar by the pool

Swim-up bar

The Reef Coco Beach Resort & Spa- Optional All Inclusive offers 196 accommodations with safes and hair dryers. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

On private beach
Pool
All-inclusive
Spa

CA $209 total

includes taxes & fees

Nov 17 - Nov 18

Property amenities

Family friendly

Babysitting (surcharge)
Children's pool
Free children's club
Laundry facilities
Mini golf
Mini-fridge
Outdoor pool
Playground
Snack bar/deli

Internet

Available in all rooms: Internet access
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available

Food and drink

5 bars/lounges
5 restaurants
A beach bar
A poolside bar
A swim-up bar
Snack bar/deli

Things to do

Beach volleyball
Bicycle storage
Billiards/pool table
Boat tours
Children's pool
Fishing
Free bicycle rentals
Free children's club
Full-service spa
Gym
Hot tub
Karaoke
Kayaking
Mini golf
Outdoor pool
Outdoor tennis court
Parasailing
Personal motorized watercraft
Playground
Sauna
Scuba diving
Shopping
Snorkeling
Surfing/bodyboarding
TV in common areas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Elevator (43 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible spa

Room amenities

Entertainment

32-inch LED TV with cable channels

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Food and drink

Mini-fridge

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Cleaning products are eco-friendly
Eco-friendly toiletries
Iron/ironing board
LED lighting
Phone
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from September 17 2025 to September 24 2025 (completion date subject to change). The following areas are affected:

Swimming pool

Guests will have access to the following alternate facilities during the renovation:

Outdoor pool

Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at The Reef Coco Beach Resort & Spa- Optional All Inclusive

Children and extra beds

Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: USD 2.76 per accommodation, per night
Destination fee: USD 1.24 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property uses eco-friendly cleaning products

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. This property uses eco-friendly cleaning products.

We should mention

Pets and service animals are not allowed on site.

Property is also known as

Coco Reef Beach

Coco Reef Beach Resort

Reef Coco Beach

Reef Coco Beach All Inclusive

Reef Coco Beach Playa del Carmen

Reef Coco Beach Resort

Reef Coco Beach Resort All Inclusive

Reef Coco Beach Resort All Inclusive Playa del Carmen

The Reef Coco Beach Resort All Inclusive

Reef Coco Beach All Inclusive Playa del Carmen

Reef Coco Resort Inclusive

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Jessica

Aug 3, 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Rupa

Jul 26, 2025

Liked: Property conditions & facilities

Stayed 10 nights in Jul 2025

10/10 Excellent

Gabriela

Travelled with partner

Jul 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

so kind and so much fun. We loved going to the beach everyday and the staff is amazing. Enjoyed my stay.

Stayed 7 nights in Jul 2025

6/10 Okay

Katie

Travelled with family and small children

Jul 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was very nice and cozy. Although it’s not very large, it felt safe and easy to navigate — which was perfect for both my parents and young kids. Day 1: From transportation to check-in, everything went smoothly. All the staff we encountered were friendly, professional, and welcoming. Day 2: We learned that restaurant reservations are made daily, which meant waking up early just to secure a spot. We got up at 6:30 AM only to find that the Japanese restaurant was already fully booked. Surprisingly, the front desk was able to book us a reservation for the following day, which felt misleading considering we were told reservations are same-day only. Because of this confusion and inconsistency, I deducted one star. Departure Day: Unfortunately, our experience ended on a bad note. Our airport driver was unprofessional — driving unsafely while using his phone, which made us feel very uncomfortable. This kind of behavior is unacceptable, especially when guest safety is at risk. Deducting another star for this. Overall, the resort itself is beautiful and the staff (aside from the driver) were great. Despite the issues, we will definitely come back again — hoping for improvements next time.

Stayed 5 nights in Jul 2025

6/10 Okay

Lee Albert

Travelled with family and small children

Jul 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jul 2025

10/10 Excellent

Nairy Leveron

Travelled with family

Jul 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely a fun and enjoyable stay!! The staff is amazing. Definitely will return to them. Boris at the pool, the restaurant staff all of them are so sweet, so attentive. The front desk from The moment we got in until the day we left just ready to help and so happy to do it. Sad my trip is done but I know 100% Ill be going back to the reef coco beach

Stayed 7 nights in Jul 2025

10/10 Excellent

Luis

Jul 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jul 2025

8/10 Good

Daniela

Jul 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2025

6/10 Okay

Mr. Joel

Travelled with family

Jul 16, 2025

Liked: Cleanliness, staff & service

It's ok but not really worth the price we paid.

Stayed 3 nights in Jul 2025

6/10 Okay

Angela, na

Travelled with family

Jul 12, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We stayed 6 nights all inclusive. Food average, bar staff not too friendly. Beach has seaweed so smells and water brown. Would go somewhere else next time.

Stayed 6 nights in Jun 2025

8/10 Good

Juan

Travelled with family

Jul 11, 2025

I like drinks and food.i didn't like all the sargazo around the beach

Stayed 4 nights in Jul 2025

8/10 Good

Stephen

Travelled with partner

Jul 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is very nice. The U-shape around the pool adds a quality of inclusiveness with the others. Unfortunately, noise late at night in one area or another was a problem for us. Music and other noise travels pretty much throughout the property. If you are sensitive to noise, this may not be a place for you. If the staff knows that there are truly quiet corners of the property, then they should make guests aware of that and guide them to those rooms. Even when I asked before making reservations and while staying there, I didn't learn of any quiet rooms. The sargassum this summer is awful - every beach suffers from it. Reef's efforts to keep it under control on their immediate beach and sea area bounded by a sargassum fence helped.

Stayed 4 nights in Jun 2025

8/10 Good

Angelica

Travelled with family

Jul 3, 2025

Liked: Staff & service, amenities, property conditions & facilities

It was ok the advertisement over sell it

Stayed 5 nights in May 2025

6/10 Okay

Jacqueline, Jamaica

Travelled with family

Jul 1, 2025

Disliked: Staff & service, property conditions & facilities

Staff is very friendly with the exception of one lady who was trying to sell us the package of buying a condo. Told her I wasn’t interested but since I was with my whole family I told her she could directly speak to them instead of trying to speak to me at the same time since I did t want her to waste her time on me. She took it offensively and said I was a “grosera”. The overall place is what you would expect an all inclusive to be. If you’re looking for authentic Mexican food this is not the place to eat at. It is close to 5th Ave where there are other popular places to eat and it’s easily walkable. The beach was filled with Sargassum which kinda of ruined our beach area and the smell was horrible but that’s uncontrollable. Alcoholic Drinks were just all very sweet. Safest thing to get is beer. Don’t think I would be coming back.

Stayed 4 nights in Jun 2025

6/10 Okay

Karina

Travelled with partner

Jun 27, 2025

Liked: Staff & service

Disliked: Cleanliness

Stayed 4 nights in Jun 2025

4/10 Poor

Alicia

Travelled with family

Jun 27, 2025

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

The buffet food was terrible and the pillows were the most uncomfortable. The towels were rough and unpleasant.

Stayed 4 nights in Jun 2025

4/10 Poor

Nicholas

Jun 26, 2025

Disliked: Staff & service, property conditions & facilities, room comfort

Don’t eat here

Very disappointing hotel. They could make it so much nicer for very little effort but a rundown seven hole pup, putt golf course and rough food selection and staff that either can’t get their stories straight or is outright lying to gas. It was very disappointing.

Stayed 3 nights in Jun 2025

4/10 Poor

Marvin Marcel

Travelled with partner

Jun 26, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We liked the room and the pool beautiful resort but the food was terrible I paid the extra 140 a day for all inclusive and the food was so bad we ended having to go down town for all our meals

Stayed 4 nights in Jun 2025

8/10 Good

Alejandro

Travelled with family

Jun 26, 2025

Liked: Cleanliness, amenities, property conditions & facilities

I appreciated the warm welcome, and some of the staff were very attentive. The place is clean and well-located, close to restaurants, shopping, supermarkets, and parks. However, I was a little disappointed with the beach. It wasn’t the best and was somewhat dirty. I also didn’t like how some people at the hotel tried to push promotions or convince me to buy things, it felt too aggressive, and I don’t enjoy that while on vacation. The beach towel policy was also frustrating. There were too many rules, and losing one comes with a $30 charge, which seems extremely expensive for a towel. I wish there was a bit more trust toward guests. We come to relax, not to steal. Aside from that, many of the people were friendly, and the hotel itself is beautiful.

Stayed 8 nights in Jun 2025

2/10 Terrible

Luis Alberto Villalba

Travelled with partner

Jun 25, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

During my stay, I encountered several serious issues that significantly impacted my experience and well-being. Most notably, the beach adjacent to the property was in extremely poor condition. It was unsafe and unusable due to a significant accumulation of sargazo (seaweed), which was left uncollected and rotting, emitting a strong odor and creating an unsanitary environment. Despite this being a known issue in the region, the hotel made no visible effort to clean or maintain the beach area for guests. More concerningly, the lack of cleanliness extended beyond the beach. General hygiene standards throughout the property were subpar, and I ultimately developed a severe dermatological condition during my stay — a direct consequence, I believe, of the hotel’s failure to maintain proper sanitary conditions. This has required medical attention and caused considerable distress. This experience was unacceptable, especially given the standards and expectations communicated by the hotel in its marketing materials. I trusted The Hotel to provide a safe, clean, and professionally managed environment, and that trust was completely violated.

Stayed 2 nights in Jun 2025

2/10 Terrible

Christopher

Travelled with partner

Jun 23, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

This is not a 4 star resort. More like a 2 star. Food was bland, seaweed smell was terrible. Beach was disgusting.

Stayed 4 nights in Jun 2025

8/10 Good

Leslee

Travelled with partner

Jun 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Super cute property with a great vibe. Staff was very friendly and helpful. I loved that there was a few beach clubs next door and it is walkable to downtown Playa. Downside food was not great and I agree with the other reviews about the beds. The beds were very firm, not the worst but not the best. Aside from that I would return.

Stayed 2 nights in Jun 2025

4/10 Poor

Tyler

Travelled with partner

Jun 19, 2025

Disliked: Amenities

Only stayed for a night because the nightly rate was cheaper than 2 day use passes. Property is not very large. Rooms are out dated. Food is what you'd expect from about a 2+ - 3 star resort. Definitely could not do 5+ days here. Did enjoy that the resort is a short walk to 5th Ave.

Stayed 1 night in Jun 2025

6/10 Okay

Annabel

Jun 19, 2025

Stayed 4 nights in Jun 2025

8/10 Good

Laura

Travelled with group

Jun 18, 2025

Liked: Cleanliness, property conditions & facilities

Most of the staff was excellent, they definitely respond to friendly customers......as they should! At check in we were told we would not have a king sized bed because this was a family friendly resort, however when booking reservations for dinner we were told that no more than 4 could be seated together. The restaurant staf was excellent and had no problem seating all 6 of us together. The safe in our room was locked when we arrived and, after 3-4 times telling the front desk, we simply gave up. If it wasn't for the front desk and concierge service we would have given the staff a 5-star rating, that is really unfortunate. The activities were fun and you got out of them what you put in. Water aerobics, music trivia, bocce ball on the beach, disco at the sports bar and karaoke was all a really good time. It's a smaller resort and the beach is roped off, if you're looking for the Cancun type water, this wasn't it. Food was okay at the buffet, the Mexican and Italian restaurants and snack bar were delicious! I felt like this all-inclusive had more 'not included' items than most, but we had everything that we needed. Not a lot of extra activities for kids, yet I wasn't traveling with kids so I may have missed some things. This resort is what you pay for, however if you have to travel on a budget, it is clean and you'll have everything that you need. About 45 minutes from the airport

Stayed 4 nights in Jun 2025

Travelocity's Latest Trends

Hotels

The Reef Coco Beach Resort & Spa- Optional All Inclusive

Choose dates to view prices

Photo gallery for The Reef Coco Beach Resort & Spa- Optional All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Premium Room, Garden View

Premium Room, Garden View

View all photos for Fragata Beach Club Superior Room

Fragata Beach Club Superior Room

View all photos for Fragata Beach Club Premium Room

Fragata Beach Club Premium Room

View all photos for Superior Room, Garden View

Superior Room, Garden View

View all photos for Superior Room, Pool View

Superior Room, Pool View

View all photos for Premium Room, Partial Ocean View

Premium Room, Partial Ocean View

You may also like

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

About the area

Playa del Carmen

What's nearby

Getting around

Restaurants

About this property

The Reef Coco Beach Resort & Spa- Optional All Inclusive

Similar properties

The Reef Playacar Beach Resort & Spa

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Reviews

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

Good

8.6/10

8.4/10

8.0/10

8.0/10

8.4/10

Reviews

10/10 Excellent

Jessica

Jessica

10/10 Excellent

Rupa

Rupa

10/10 Excellent

Gabriela

Gabriela

6/10 Okay

Katie

Katie

6/10 Okay