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The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5 star property
3.5-star beachfront resort near Playa del Carmen Maritime Terminal

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Photo gallery for The Reef Coco Beach Resort & Spa- Optional All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Room amenity
On the beach, sun loungers, beach umbrellas, beach towels
In-room safe, blackout drapes, iron/ironing board, bed sheets
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Hot tub
  • All-inclusive

Explore the area

Map
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪6 min walk‬
  • Quinta Avenida
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

View all photos for Fragata Beach Club Premium Room

Room amenity

Fragata Beach Club Premium Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Partial Ocean View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Premium Room, Partial Ocean View

  • 29 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Superior Room, Garden View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Fragata Beach Club Superior Room

Room amenity

Fragata Beach Club Superior Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Pool View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Superior Room, Pool View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Premium Room, Garden View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Playa del Carmen

On the beach.Within a 10-minute walk of this Luis Donaldo Colosio resort, you'll find Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 2 miles (3 km).
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Mamitas Beach - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Quinta Avenida - 11 min walk - 1.0 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 3.2 km
  • Gran Coyote Golf - 5 min drive - 5.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪La Vagabunda de la 38 - ‬6 min walk
  • ‪Encanto Beach Club - ‬6 min walk
  • ‪Colectivo Mexicano Cervecero - ‬8 min walk
  • ‪Martina Beach Club - ‬4 min walk
  • ‪Salento - ‬3 min walk

About this property

The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5-star beachfront resort near Playa del Carmen Maritime Terminal
Some rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At The Reef Coco Beach Resort & Spa- Optional All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and snorkeling.

There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen resort.

  • 1 building
  • 196 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 5 bars or lounges
  • 814 sq m of conference space
  • Built in 2003
  • Karaoke
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
The Reef Coco Beach Resort & Spa- Optional All Inclusive offers 196 accommodations with safes and hair dryers. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Reef Coco Beach Resort & Spa- Optional All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.96 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. This property uses eco-friendly cleaning products.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 449 out of 1002 reviews
Rating 8 - Good. 251 out of 1002 reviews
Rating 6 - Okay. 154 out of 1002 reviews
Rating 4 - Poor. 70 out of 1002 reviews
Rating 2 - Terrible. 78 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and went above and beyond for us for our honeymoon
Stayed 3 nights in Apr 2025

8/10 Good

Zoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect size. Me and my boyfriend enjoyed the quiet when we wanted but there was also inclusive activities with staff and other people staying if we wanted to do more.
Stayed 7 nights in Mar 2025

4/10 Poor

Keith

Travelled with partner
Disliked: Property conditions & facilities
Our room wasn’t ready so they shuttled us to their other place which was was 20 minutes away and they wouldn’t let us check in yet then Sunday they took us back to the other place which wasn’t even ready again so we couldn’t go to our room until 3:30 i wouldn’t recommend anyone to go there Reef coco beach
Stayed 7 nights in Mar 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a phenomenal experience visiting the Reef Coco beach. All facilities were clean and well maintained. The staff were extremely friendly and welcoming and the animation team did a fantastic. Boris alone is worth coming back for!!
Stayed 6 nights in Mar 2025

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Walking distance to 5th avenue.
Stayed 3 nights in Jan 2025

4/10 Poor

Maria

Liked: Property conditions & facilities
Disliked: Staff & service
Food is low quality along with the drinks, no music in the pool area, snack bar is not very snacky, they will clean the pool with you in it,
Stayed 4 nights in Feb 2025

8/10 Good

Creag

Liked: Cleanliness, staff & service
Stayed 8 nights in Feb 2025

8/10 Good

Kari-Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Reef Coco Beach.
Stayed 4 nights in Feb 2025

10/10 Excellent

Dawn Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the cups here are reusable and that straws are not used anyweher. Great environmental responsibility!!
Stayed 5 nights in Feb 2025

8/10 Good

marnie louise, Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Ericka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time at the reef, they have clean water fluntains all over the resort and the food never disappointed. Our room was a little small and the beds are not comfortable, there was also hardly any evening entertainment for the week thatvwe were there, so that was kind of boring. But we still had an nice time enjoying the pool and the beach
Stayed 7 nights in Feb 2025

10/10 Excellent

Kurt Thomas, Petoskey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 15th year staying at this resort. It is small & has a beautiful nearly private beach. The service is amazing.
Stayed 7 nights in Feb 2025

10/10 Excellent

Clarissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very attentive, the food was excellent. It was a beautiful week.
Stayed 10 nights in Feb 2025

10/10 Excellent

Belinda

Travelled with family, Travelled with group
The Reef Coco Beach is a hidden secret and a gem in the Playa Del Carmen area. Everything was well beyond expectations. The food , the buffet , the restaurants , the drinks the service the attention to detail, the activities and entertainment , the proximity of the resort located on a spectacular beach , and a short walk to 5th in Playa. The rooms were perfect with spectacular views , the air conditioning was quiet and worked well. Everything at this resort is perfect ! We will return and look forward to re- visiting and staying best resort in the Playa Del Carmen area.
Stayed 8 nights in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Theresa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean resort. Staff weren’t always super friendly. My sister and I took our sons for a quick weekend. We like to wake up and drink coffee and it was very hard to find a place to do that. The all you can eat breakfast buffet would have carafes at the front, but they weren’t always there. So if we sat down at the breakfast buffet, we were waiting 10 to 15 minutes for the wait staff to bring us coffee. Would be nice if they had big urns in the lobby or somewhere more convenient. Also, they told us they had pickle ball courts, but the door was always locked, and there were no pickle-ball lines on the tennis courts. The basketball court had no hoops, lines and they had no basketballs available.These are really the only negatives. The spa treatments my sister and I got were amazing and very reasonably priced. I would definitely go back there again. they tried to sucker you into sitting through a 90 minute high-pressure timeshare presentation, but we refused and didn’t bother us to say no.
Stayed 3 nights in Feb 2025

10/10 Excellent

Chelsea Lyne Smith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Irvin. The GM. Is awsome. Takes care of customers. Staff is always helpful
Stayed 7 nights in Feb 2025

10/10 Excellent

Natalie Lyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff was super friendly! Wait staff Ramon, Alex, Marco, Fernando, Wilbert, Daniel, and I am sure I am forgetting some others who made the stay so welcoming and gave great service to our crew! I am not sure where some of the review compaints came from about the place. We had a great experience! The pool and the beach were both awesome. The only complaints we have were the beds were not the best and the lack of getting our fridge restocked. Nothing that would keep us away but they could improve on those things. The restaurants and snack shack were good! They had an amazing superbowl party with lots of snacks and beverages. Met lots of nice people from all over. We hated to leave to go back to the ice cold but are grateful for the overall wonderful trip we had.
Stayed 6 nights in Feb 2025

6/10 Okay

Haley

Liked: Property conditions & facilities
Disliked: Cleanliness
Our room was damp and smelled really bad. Beds are hard as rocks as are the pillows. Location is good and pool and beach access is great - the room accomodations were just not welcoming or comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 26 nights in Jan 2025

10/10 Excellent

James, Potlatch

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was on the beach, goid restaurant, and not over crowded. The staff was incredible!
Stayed 5 nights in Jan 2025

8/10 Good

Cheryl Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent family resort
Stayed 7 nights in Jan 2025

10/10 Excellent

Ika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely place to stay, the atmosphere, the staff is very nice
Stayed 3 nights in Dec 2024