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Viva Azteca by Wyndham, A Trademark All Inclusive Resort

4.0 star property
4-star beachfront property near Playacar Golf Club

Choose dates to view prices

Photo gallery for Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Outdoor pool, pool umbrellas, sun loungers
Property video
Couples treatment rooms, sauna, body treatments, mud baths, hydrotherapy
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
On the beach, white sand, sun loungers, beach towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Housekeeping
  • Spa
  • 24/7 front desk

Explore the area

View in a map
Paseo Xaman Ha, Mza, No. 8, Lote 1, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪2 min walk‬
  • Place, Quinta Avenida
    ‪2 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪10 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Room Standard with Garden View

Premium bedding, in-room safe, individually decorated, desk

Room Standard with Garden View

  • 37 sq m
  • Sleeps 4

View all photos for Room Deluxe with Ocean View

Premium bedding, in-room safe, individually decorated, desk

Room Deluxe with Ocean View

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Ocean view
  • Sleeps 4

View all photos for Room Standard with Garden View

Premium bedding, in-room safe, individually decorated, desk

Room Standard with Garden View

  • 37 sq m
  • Sleeps 4

View all photos for Room Deluxe with Ocean View

Premium bedding, in-room safe, individually decorated, desk

Room Deluxe with Ocean View

  • 23 sq m
  • Ocean view
  • Sleeps 4

View all photos for Room Superior with Pool View

Premium bedding, in-room safe, individually decorated, desk

Room Superior with Pool View

  • 23 sq m
  • Sleeps 4

View all photos for Room Superior with Pool View

Premium bedding, in-room safe, individually decorated, desk

Room Superior with Pool View

  • 23 sq m
  • Sleeps 4

View all photos for Superior Garden, 1 King Bed, Non-Smoking

Superior Garden, 1 King Bed, Non-Smoking

Superior Garden, 1 King Bed, Non-Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

Superior Garden, 2 Queen Beds, Non-Smoking

Superior Garden, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(22 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

Superior Ocean, 2 Queen Beds, Non-Smoking

Superior Ocean, 2 Queen Beds, Non-Smoking

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Pool, 1 King Bed, Non-Smoking

Superior Pool, 1 King Bed, Non-Smoking

Superior Pool, 1 King Bed, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Pool, 2 Queen Beds, Non-Smoking

Superior Pool, 2 Queen Beds, Non-Smoking

Superior Pool, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Garden View, 1 Queen Bed, Non-Smoking

Accessible Garden View, 1 Queen Bed, Non-Smoking

Accessible Garden View, 1 Queen Bed, Non-Smoking

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Playa del Carmen

Beachfront retreat .Your stay at this Playacar property places you within 3 miles (5 km) of Quinta Avenida and Playacar Golf Club. Also, Mamitas Beach is within 3 miles (5 km) and Xplor Theme Park is within 6 miles (10 km).

What's nearby

  • Playacar Golf Club - 2 min walk - 0.2 km
  • Playacar Beach - 10 min walk - 0.8 km
  • Quinta Avenida - 2 min drive - 1.8 km
  • Xplor Theme Park - 7 min drive - 7.4 km
  • Xcaret Eco Theme Park - 10 min drive - 9.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬10 min walk
  • ‪Bar Arrecife - ‬17 min walk
  • ‪La Terraza - ‬9 min walk
  • ‪Turquesa - ‬5 min walk
  • ‪La Barra Artesanal - ‬5 min walk

About this property

Viva Azteca by Wyndham, A Trademark All Inclusive Resort

4-star beachfront property near Playacar Golf Club
Viva Azteca by Wyndham, A Trademark All Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Viva Azteca by Wyndham, A Trademark All Inclusive Resort offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this property measures 6534 square feet (607 square meters) and includes conference space. A children's pool, a fitness center, and a terrace are also featured at the family-friendly Viva Azteca by Wyndham, A Trademark All Inclusive Resort. You'll have access to the outdoor pool at a partner property. Self parking is free.

This 4-star Playa del Carmen property is smoke free.

  • 339 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 6534 sq ft of conference space
  • 607 sq m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Viva Azteca by Wyndham, A Trademark All Inclusive Resort offers 339 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Beds feature premium bedding. 55-inch Smart televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath and a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Exterior
Viva Maya by Wyndham, A Trademark All Inclusive Resort
  • Pool
  • All-inclusive
  • Spa
  • Parking included
4.0 out of 5, Very good, 1,007 reviews
The price is CA $252
CA $309 total
includes taxes & fees
Oct 18 - Oct 19
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Property amenities

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Archery
  • Beach volleyball
  • Beach yoga
  • Bodyboard
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Padel
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.76 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Reviews

Viva Azteca by Wyndham, A Trademark All Inclusive Resort Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 469 out of 1006 reviews
Rating 8 - Good. 304 out of 1006 reviews
Rating 6 - Okay. 151 out of 1006 reviews
Rating 4 - Poor. 50 out of 1006 reviews
Rating 2 - Terrible. 32 out of 1006 reviews

Reviews

10/10 Excellent

Alex Rios

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly employes..everiones os very nice
Stayed 5 nights in Jul 2025

10/10 Excellent

Eli Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Daniel Reyes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and secure
Stayed 5 nights in Jul 2025

6/10 Okay

Mengyao

Beach are all covered by seaweeds
Stayed 6 nights in Jun 2025

8/10 Good

Georgie Adrianna

Stayed 4 nights in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Perfect Place!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I had a relaxing week long stay at Viva Azteca. The location in Playacar was safe and felt very much like a friendly neighbourhood. We did day trips to Cenote but also enjoyed riding bikes around Playacar and spending time on the beach under the palm trees. The property is well maintained and the areas were laid out well so you had privacy. Thank you
Beach
Stayed 6 nights in Jul 2025

10/10 Excellent

Corneliu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
quiet, clean, and good services
Stayed 10 nights in Jun 2025

8/10 Good

Jamie Raymond

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and the service was excellent.
Stayed 6 nights in Jun 2025

10/10 Excellent

Mat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the resort were all amazing. They all were super friendly and helpful with everything we needed. The staff would treat us like family and did everything in their power to make sure we enjoyed our time. Not once did we feel unsafe or that any of our property would be stolen. The rooms were incredibly comfortable. The cleaners would come everyday to make our beds and clean up. The food was amazing with something new everyday and having multiple restaurant options. My fiance is celiac which usually makes it hard to find food options but the resort made sure they always had options for her aswell as making sure it tasted good. The perfomers were all great. They had a new show everynight from a world tour to a lion king night. We saw them in the morning making sure people were having a good time teaching dances at the pool to having games and fun contest that were available for all ages. There were always staff available to help us out with whatever we needed. They made sure we would have a ride when we needed it and aswell as giving us suggestions on what fun activities to do. I have nothing bad to say about the resort. Absolutely everything was amazing. The staff, the food, the comfortability, and the overall enjoyment were amazing. I highly recommend coming here if you are thinking about it. Even when i saw other tourist treat the workers like slaves/garbage, the staff would still do their best aswell as having a smile on their face.
Stayed 7 nights in Jun 2025

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

6/10 Okay

Matthew Luciano

Stayed 7 nights in Jun 2025

4/10 Poor

Diego

Travelled with family
Disliked: Amenities
Overall, our stay at Viva Azteca was enjoyable in many ways. The rooms were clean and comfortable, and the staff did a commendable job keeping the beach area as clear as possible during a difficult seaweed season. The pool was also very nice and well-maintained. However, several areas fell short of expectations. The amenities advertised were underwhelming. The “game room,” for instance, was disappointing. It featured only one old, broken pool table with damaged cues and missing pocket nets, making it nearly unusable. The dinner experience, in terms of service and ambiance, was pleasant. However, the biggest issue during our stay was with the food itself—specifically, how food allergies were handled. My family has peanut allergies, and I had called the hotel ahead of time to confirm that they could accommodate this. I was assured that they could. Unfortunately, that was not our experience upon arrival. At the Mayan Cuisine restaurant, we informed our server of our allergies, and he seemed unconcerned. He told us he couldn’t guarantee the dishes were nut-free, which contradicted what we had been told before our trip. Still, we ordered dishes he claimed were safe. Within 30 minutes, my son broke out in hives, and I experienced the beginning of an allergic reaction myself. Thankfully, we had emergency medication on hand. We tried to move on and enjoy the rest of our stay, but these incidents continued. At the buffet, I asked multiple staff members whether certain dishes conta
Stayed 6 nights in Jun 2025

2/10 Terrible

Priscila

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My brothers room had a leaking roof. My sisters room her main door wouldn’t lock properly. No elevators. Small dirty pool. Building is old. Food is gross. The power went out in the middle of the night. Left us without an AC inside the room for hours in the middle of the night. I plugged my blow dryer into the plug and the breakers in the room had to be reset because the power went out.
Stayed 6 nights in Jun 2025

10/10 Excellent

carmen Rosa

Liked: Cleanliness
Excellent service beautiful hotel
Stayed 5 nights in Jun 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service!!! We loved it!
Stayed 4 nights in Jun 2025

10/10 Excellent

Silvestre

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Andrew

Stayed 7 nights in Jun 2025

10/10 Excellent

Sergio

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great resort, a lot of activities for kids and adults. Would recommend 100% The staff at the kids club were amazing and treated our boys like family. Great place to stay
Stayed 5 nights in Jun 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This resort is very well kept. It was clean, though the rooms could use a renovation. The showers were outdated. The resort is eco-friendly, so they don't use water bottles. They have filtered bottle filling stations around the resort. They also offer cool water from dispensers around the property. The resort is very close to Playa Del Carmen, for any shopping you want to do. There's also a very decently sized market just down the road from the resort. It's a gated community, so it's very safe. I would definitely recommend this resort to anyone wanting to stay at a nice, quiet and affordable resort near playa del carmen.
Stayed 7 nights in May 2025

4/10 Poor

Maria Rodriguez

Travelled with partner
The food was absolutely terrible, and to make matters worse, my husband found a cigarette butt in his meal! We were completely disgusted and immediately reported it to the manager. Needless to say, we will never be returning to this resort again!
Stayed 5 nights in May 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the beach
Stayed 4 nights in May 2025

8/10 Good

Serguei

Travelled with family
Liked: Cleanliness
Overall 7 days trip went good. Good food, friendly stuff, close to shopping and a 10 min walk to 5th street. Hotel is kind of outdated but we were there for the Ocean not a room. Did not have any people who want you to buy the Timeshare , that's was a surprise. Overall will comeback.
Stayed 7 nights in May 2025

8/10 Good

Manuel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, the rooms were great but the floors were very slippery when wet, like more than a usual tile. Loved the variety at the buffet, only negative about it was that i do wish at least the main buffet was air conditioned.
Stayed 3 nights in May 2025

6/10 Okay

Tyler

Liked: Cleanliness
I would rate my stay at Viva Azteca as mediocre. I have stayed at resorts that were nicer, although our stay at Viva Azteca was decent. My biggest problem was the lack of restaurants
Stayed 3 nights in May 2025