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The Fives Beach Hotel - Á la Carte All Inclusive

Property class: 4.5
Family-friendly stay near Punta Esmeralda Beach

Choose dates to view prices

Photo gallery for The Fives Beach Hotel - Á la Carte All Inclusive

A resort with a large swimming pool, beach access, and palm trees.
Property video
A wooden deck with a thatched roof structure, two white chairs, a small table, and a bottle of wine.
A beach scene with a wooden pier and a thatched-roof structure.
A bar area with a patterned floor, wooden bar counter, and hanging pendant lights.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Explore the area

View in a map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪1 min drive‬
  • Place, Playa del Carmen Main Beach
    ‪14 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪26 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with two beds, a balcony, a TV, and a desk with a chair.

Deluxe Room

8.6 out of 10
Excellent
(18 reviews)
  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for One Bedroom Suite

A modern hotel room with a bed, a dining area, a sofa, a TV, and a balcony with curtains.

One Bedroom Suite

9.2 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Suite

A modern hotel room with a large bed, a ceiling fan, a TV, and a sliding glass door to the outside.

Three Bedroom Suite

  • Garden view
  • 144 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite

A modern hotel room with a sofa, dining table, chairs, a TV, and a balcony with a view.

Two Bedroom Suite

7.6 out of 10
Good
(9 reviews)
  • Garden view
  • 107 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for One Bedroom Swim Up Suite

A modern hotel room with a TV, a sofa, a dining table, a kitchen area, and a view of a pool.

One Bedroom Swim Up Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse Suite

A modern hotel room with a bed, bedside lamps, a ceiling fan, a TV, and a balcony with a view of greenery.

One Bedroom Penthouse Suite

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 104 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse Suite

A rooftop terrace with a hot tub, lounge chairs, and a dining area overlooking a lush landscape.

Two Bedroom Penthouse Suite

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Three Bedroom Penthouse Suite

A rooftop terrace with a hot tub, lounge chairs, and a dining area.

Three Bedroom Penthouse Suite

9.2 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 200 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

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About the area

Playa del Carmen

Beachfront retreat .You'll be within 2 miles (3 km) of Gran Coyote Golf and 6 miles (10 km) of El Camaleón Mayakoba Golf Course with a stay here. Also, Punta Esmeralda Beach is within 3 miles (5 km) and Playa del Carmen Main Beach is within 6 miles (10 km).
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playa Xcalacoco - 1 min drive - 0.4 km
  • Quinta Avenida - 13 min drive - 8.5 km
  • Playa del Carmen Main Beach - 14 min drive - 8.8 km
  • Maroma Beach - 20 min drive - 16.1 km
  • Xcaret Eco Theme Park - 26 min drive - 18.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Alberca - Pool - ‬20 min walk
  • ‪La Laguna - ‬18 min walk
  • ‪Buffet Riviera - ‬19 min walk
  • ‪La Toscana - ‬17 min walk

About this property

The Fives Beach Hotel - Á la Carte All Inclusive

Family-friendly stay near Punta Esmeralda Beach
The Fives Beach Hotel - Á la Carte All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers. At The Fives Beach Hotel - Á la Carte All Inclusive you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 14 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 8 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

  • 662 guestrooms or units
  • 14 dining venues
  • 3 bars by the pool
  • 8 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop
The Fives Beach Hotel - Á la Carte All Inclusive offers 662 air-conditioned accommodations with DVD players and minibars (stocked with some free items). Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

The Spa by The Fives has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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  • Hot tub
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Fives Beach Hotel - Á la Carte All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

Frequently asked questions

How close is The Fives Beach Hotel - Á la Carte All Inclusive to the airport?

The Fives Beach Hotel - Á la Carte All Inclusive is 26.1 mi (264-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at The Fives Beach Hotel - Á la Carte All Inclusive?

As of Nov 10, 2026, prices found for a 1-night stay for 2 adults at The Fives Beach Hotel - Á la Carte All Inclusive on Nov 17, 2026 start from CA $412, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Fives Beach Hotel - Á la Carte All Inclusive have an airport shuttle?

Airport shuttle services are not available at The Fives Beach Hotel - Á la Carte All Inclusive.

Does The Fives Beach Hotel - Á la Carte All Inclusive offer free breakfast?

The Fives Beach Hotel - Á la Carte All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

What time is check-in at The Fives Beach Hotel - Á la Carte All Inclusive?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.

Does The Fives Beach Hotel - Á la Carte All Inclusive have a pool?

The Fives Beach Hotel - Á la Carte All Inclusive features 8 outdoor pools and a children's pool.

Does The Fives Beach Hotel - Á la Carte All Inclusive have a restaurant?

There are 14 onsite restaurants, offering options like pizza, ocean views, and a poolside location.

Does The Fives Beach Hotel - Á la Carte All Inclusive have a spa?

Pamper yourself with a day at The Spa by The Fives, where you can enjoy facials, body scrubs, and hydrotherapy.

How close is The Fives Beach Hotel - Á la Carte All Inclusive to downtown Playa del Carmen?

The Fives Beach Hotel - Á la Carte All Inclusive is 3.3 mi away from Playa del Carmen.

The Fives Beach Hotel - Á la Carte All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 540 out of 1004 reviews
Rating 8 - Good. 223 out of 1004 reviews
Rating 6 - Okay. 110 out of 1004 reviews
Rating 4 - Poor. 67 out of 1004 reviews
Rating 2 - Terrible. 64 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all inclusive. Good food and staff
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a great time and the Fives was wonderful
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect vacation!
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the food was very good
Stayed 10 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. It will be important to keep up with maintenance/renovations to stay competitive with other all inclusive resorts in this rating class.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding and very hospitable
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is a wonderful family place to visit. My ambassador Sergio was very helpful and kind.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and friendly. The resort was beautiful and you could see daily maintenance taking place. Plenty of places to eat and plenty of choices.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly enjoyed my stay at the Fives. The staff members were are very helpful and attentive, the shows were incredible. Very family oriented resort. If you are looking for a fabulous time to spend with kids, look no further.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
There were so many outdoor pools which was nice because it didnt feel overcrowded.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If was very clean everyone was really nice and helpful
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fives is a much more laid back vibe than other resorts we have stayed in the area. I love the commitment to sustainability and how much of the natural landscape and wildlife were preserved.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly and clean great activities and people
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms family friendly
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my new favorite resort. I traveled alone, but met so many nice people who were repeat visitors. The employees were so nice, and helpful. My room was amazing. Hands down the best resort I have been to.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the amount of wildlife on the property. All the food was good!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The resort is very large. Take the shuttle bus to the beach or ask for a room closer to the beach
Stayed 9 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff very friendly and helpful
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Lots of different food options. Many activities that kept our family busy. Beach had lots of seaweed and couldn’t swim in the ocean. Room was very big. Family of 5 and everyone had their own bed.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. The property was beautiful, and we saw so much wildlife there! We will visit again!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff!!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were fantastic, the bars were good, food was tasty and a large selection of food as well. Our suites were nice! Entertainment was good. The staff was great. The only problem was NO beach for swimming.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place for relaxing. Some staff can improve hospitality.
Stayed 3 nights in Jun 2026

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