Within a 5-minute walk of the property, you'll find Maroma Beach and El Manglar Golf Course. Puerto Morelos Town Square is within 12 miles (20 km) and Xcaret Eco Theme Park is within 25 miles (40 km).
This all-inclusive property features a private beach, a full-service spa, and 8 restaurants. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the 3 outdoor pools and free perks like buffet breakfast and valet parking.
Free WiFi, iPod docks
The 540 individually decorated guestrooms offer free WiFi and iPod docks. Free minibar items, furnished balconies or patios, and 24-hour room service are also available.
12 Aug. 2020 by VI
Dear guest, Thank you very much for your kind review and we delighted to know that Valentin Imperial Riviera Maya is your favourite hotel in Mexico. We are pleased you had an enjoyable stay and we look forward to welcoming you back again very soon. With kind regards,
10 Jul. 2020 by JV
Dear repeat guest, Thank you very much for your review following your 04th stay at Valentin Imperial Riviera Maya. It was a pleasure to welcome you back to our hotel and we are delighted you had an enjoyable stay. We will be sure to share your kind feedback with the team who will be delighted to know they could play a part in ensuring your stay was a memorable one. We are glad you enjoyed the French restaurant and look forward to welcoming you back again very soon. With kind regards,
20 Feb. 2020 by VI
Dear guest, We appreciate all kinds of feedback, and when we receive compliments given our hard work and efforts we feel rewarded and encouraged to keep it up. It is so refreshing to know you had overall a great experience and look forward to your next visit! Best Regards, Vicente Iglesias General Manager and all the Valentin Imperial Riviera Maya staff.
4 Jan. 2020 by VI
Dear guest, Thank you for sharing your positive review regarding the time you spent at Valentin Imperial Riviera Maya during your holidays. We are flattered by reading you had such a great time and that the quality of our services was up to your expectations along with the activities and services. We want to take customer service up to the next level as making everybody feeling like home , thus you can have total certainty that we will go out our way on your next trip to make your holidays truly a success. Kindest regards,
19 Nov. 2019 by VI
Dear guest, It was truly quite an honor to be your host in such special occasion ! Just like you loved the hotel, we all in our team loved by serving you while you were here. Thank you for sharing a detailed review of all the services that were at your disposal and how greatly you enjoyed it. All of our team will be happy to read that you enjoyed their hard work and you can be sure that we will strive to keep up the good work as you have stated. We really appreciate when our guests not only enjoy the services but also of the hard efforts our team displays in every step they take. Thank you once again for your kind words. Looking forward to welcoming you back next year! Best regards, Vicente Iglesias General Manager and all the Valentin Imperial Riviera Maya staff.
26 Sep. 2019 by VI
Dear guest, Thank you for sharing such kind words of the great service and holidays you experienced while you were here with us; it was truly a pleasure to have you around. You have a place right here waiting for you every time you wish it. Looking forward to welcoming you back with wide-open arms. Vicente Iglesias General Manager and all the Valentin Imperial Riviera Maya staff.
11 Aug. 2019 by Customer Care Team
Dear recent VIM guests, We really want to thank you for the positive impressions you have published about your recent stay at our resort; we are sure this has helped many travelers from Expedia Group community to confirm that our Valentin Imperial Maya Resort is the perfect hotel for their vacation. Please let us know as soon as you are ready to comeback, our great team will be ready to exceed your expectations again! Wishing you all the best,
11 Aug. 2019 by Customer Care Team
Dear guest, Thank you very much for your kind review and we are delighted you enjoyed your stay, in particular the service you were offered by my colleagues. It was a pleasure having you with us and we look forward to welcoming you back again very soon at Valentin Imperial Riviera Maya. With kind regards,
5 Jun. 2019 by VI
Dear guest Your kind words left nothing to the imagination. For sure, prospective guests who read your comments will be enticed to experience the same level of service and entertainment which you enjoyed during your holiday. May the wonderful memories of your stay entice you to return for another splendid holiday. Kind regards,
Valentin Imperial Riviera Maya All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. At Valentin Imperial Riviera Maya All Inclusive - Adults Only you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 8 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 11 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers outdoor tennis courts, a health club, and a garden. Valet parking is free. Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free valet parking
Valentin Imperial Riviera Maya All Inclusive - Adults Only offers 540 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.
L´ Olivo - This restaurant specializes in Italian cuisine and serves dinner only.
Ginger - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Taman Sari - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
L´Alsace - This restaurant specializes in French cuisine and serves dinner only. Open daily.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Front desk staff will greet guests on arrival.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-out is available.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.