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Platinum Yucatan Princess Adults Only - All Inclusive

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Photo gallery for Platinum Yucatan Princess Adults Only - All Inclusive

A beach with thatched umbrellas and sun loungers aligned along the shore.
Property video
An aerial view of a resort with a large central pool surrounded by lounge areas and palm trees.
A wooden boardwalk with a metal railing, surrounded by dense greenery.
A resort with a swimming pool, lounge area, and a view of the ocean.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪16 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪18 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪30 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪52 min drive‬

Room options

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

A modern hotel room with a large bed, a sofa, a desk, and a TV.

Junior Suite, Pool Access ((Swimout) Deluxe)

9.2 out of 10
Wonderful
(78 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (deluxe)

A modern hotel room with a large bed, a sofa, and a nightstand with a lamp.

Junior Suite (deluxe)

8.2 out of 10
Very good
(115 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Swimout (Platinum)

A hotel room with a bed, a desk, a chair, a TV, and a view of a pool and palm trees.

Deluxe Room, Swimout (Platinum)

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

A modern hotel room with a large bed, a separate sitting area, a bathtub, and a glass shower enclosure.

Deluxe Room (Platinum)

8.4 out of 10
Very good
(20 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Round Bed (Honeymoon)

A modern hotel room with a large bed, a sofa, a desk with a fruit bowl, and a view of the outdoors.

Suite, Round Bed (Honeymoon)

8.0 out of 10
Very good
(2 reviews)
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Round Bed, Swimout (Honeymoon)

A modern outdoor pool area with lounge chairs, a hot tub, and a purple chair.

Suite, Round Bed, Swimout (Honeymoon)

  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Hot Tub (deluxe)

A modern hotel room with a large bed, a sofa, and a nightstand with a lamp.

Junior Suite, Hot Tub (deluxe)

8.4 out of 10
Very good
(11 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

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About the area

Playa del Carmen

Beachside getaway.You'll find Playa Xcalacoco and Chun-Zumbul (diving site) within 2 miles (3 km) of this property. Punta Esmeralda Beach and Gran Coyote Golf are also within 3 miles (5 km).
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playa Xcalacoco - 16 min walk - 1.4 km
  • Quinta Avenida - 17 min drive - 9.9 km
  • Playa del Carmen Main Beach - 18 min drive - 10.2 km
  • Maroma Beach - 21 min drive - 14.7 km
  • Xcaret Eco Theme Park - 30 min drive - 20.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬9 min walk
  • ‪Yucatán Main Restaurant - ‬2 min walk
  • ‪La Locanda - ‬3 min drive
  • ‪Marley Coffee - ‬5 min drive

About this property

Platinum Yucatan Princess Adults Only - All Inclusive

5-star beachfront property near El Camaleón Mayakoba Golf Course
Platinum Yucatan Princess Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Platinum Yucatan Princess Adults Only - All Inclusive offers its guests a full-service spa, 13 outdoor swimming pools, outdoor tennis courts, and a hot tub. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 8 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A business center and 2 meeting rooms are available. Event space at this property measures 6426 square feet (597 square meters) and includes conference space. A nightclub, a fitness center, and a sauna are also featured at the luxury Platinum Yucatan Princess Adults Only - All Inclusive . Self parking is free.

This 5-star Playa del Carmen property is smoke free.

  • 470 guestrooms or units
  • 5 buildings
  • 6 dining venues
  • 2 swim-up bars
  • 8 bars or lounges
  • Meeting rooms
  • 6426 sq ft of conference space
  • 597 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
Platinum Yucatan Princess Adults Only - All Inclusive offers 470 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. 42-inch plasma televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 8 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 6 restaurants
  • 8 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Things to do

  • 13 outdoor pools
  • 2 outdoor tennis courts
  • 4 outdoor pickleball courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Cooking classes
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Water sports equipment
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 8:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Platinum Yucatan Princess Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.42 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

This property enforces a strict dress code in the restaurants.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults

Frequently asked questions

How close is Platinum Yucatan Princess Adults Only - All Inclusive to the airport?

Platinum Yucatan Princess Adults Only - All Inclusive is 26.2 mi (288-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Platinum Yucatan Princess Adults Only - All Inclusive ?

As of Sept 28, 2026, prices found for a 1-night stay for 2 adults at Platinum Yucatan Princess Adults Only - All Inclusive on Oct 11, 2026 start from CA $278, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Platinum Yucatan Princess Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Platinum Yucatan Princess Adults Only - All Inclusive .

How close is Platinum Yucatan Princess Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Platinum Yucatan Princess Adults Only - All Inclusive offer free breakfast?

Platinum Yucatan Princess Adults Only - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Platinum Yucatan Princess Adults Only - All Inclusive ?

No, there is no casino at this property, but Riviera Gran Casino (13-min drive) is nearby.

What time is check-in at Platinum Yucatan Princess Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Platinum Yucatan Princess Adults Only - All Inclusive ?

This property offers free self parking.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a pool?

Platinum Yucatan Princess Adults Only - All Inclusive features 13 outdoor pools.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a restaurant?

Platinum Yucatan Princess Adults Only - All Inclusive is home to Yucatan, which features international cuisine.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a spa?

This property has a spa, which features Swedish massages, detox wraps, and facials.

How close is Platinum Yucatan Princess Adults Only - All Inclusive to downtown Playa del Carmen?

Platinum Yucatan Princess Adults Only - All Inclusive is 4 mi away from Playa del Carmen.

Platinum Yucatan Princess Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1743 out of 3132 reviews
Rating 8 - Good. 737 out of 3132 reviews
Rating 6 - Okay. 369 out of 3132 reviews
Rating 4 - Poor. 135 out of 3132 reviews
Rating 2 - Terrible. 148 out of 3132 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good resort
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place awesome space really clean friendly people
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet atmosphere when you want it, party time when you want a fun time. You can go to the party pool or the quiet pool. Plenty of options when it comes to food. Best of all the all inclusive covers top shelf booze! Staff is very helpful and friendly. We will be going back!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, restaurant were good some better then others and the rooms were very clean.
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good food, Well-maintained pool, Full Secure.....
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved it and will stay again
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was so clean, quiet (off season) and great service. I will be booking this resort again.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, property was nice
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and beautiful property. Great food. Highly recommend!
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Food
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Swim out room was fabulous! Staff was great!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third stay and will not be our last! We love our time here!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sports pool/ bar was amazing and loved how they had activities to do thought the day!
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service
Friendly and helpful staff, good options for food at all times of day, good late night entertainment.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and amazing staff and a great option that you can go to the sister resorts for dinners or to just enjoy their facilities. Would stay here again
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We especially enjoyed the dining and the entertainment. Also, the staff were so friendly and made an effort to learn our names. Specifically, Benedicto in the Aroma restaurant as well as Roy the bellman.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place I have been so far
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was wonderful. No complaints.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean with helpful and friendly staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing. The buffet was really good. The activities were very inclusive so if you are shy don’t worry. I will definitely be coming again. Shoutout the boy Johny for making the activities fun and all the staff for making our stay a 10/10.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and everything was fantastic
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, great staff, food delicious.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and amenities. Only thing was the seaweed smell was terrible. Other than that I don’t have any complaints.
Stayed 4 nights in Jun 2026