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Iberostar Waves Paraíso del Mar - All Inclusive

4.5-star luxury resort near Playa Paraiso Golf Course, connected to a shopping center

4.5-star luxury resort near Playa Paraiso Golf Course, connected to a shopping center

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

Outdoor pool, pool umbrellas, sun loungers

Lobby

Exterior

12 restaurants, lunch, dinner served; international cuisine

1 bedroom, free minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Pool
All-inclusive
Hot tub
Breakfast included

Explore the area

Playa del Carmen, QROO

Playa Paraiso Golf Course
‪6 min walk‬
Cirque du Soleil Boutique at Vidanta Riviera Maya
‪1 min drive‬
Maroma Beach
‪9 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪39 min drive‬

Room options

Beach/ocean view

Junior Suite, Oceanfront (Beach Access)

Good

36 sq m
Ocean view
Sleeps 4
1 King Bed

1 bedroom, free minibar, in-room safe, desk

Junior Suite, Poolside

36 sq m
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Premium Room

Wonderful

34 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

View from room

Premium Room, Poolside

Very good

34 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Last room available

34 sq m
Sleeps 4
1 Double Bed OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Junior Suite, Poolside

Very good

36 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Premium Room

Excellent

34 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Premium Room, Accessible

40 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Premium Room (Tropical View)

Very good

40 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Premium Room (Tropical View)

Good

40 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Beach/ocean view

Junior Suite, Oceanfront (Beach Access)

44 sq m
1 bedroom
Ocean view
Sleeps 1
1 King Bed

1 bedroom, free minibar, in-room safe, desk

Premium Room, Accessible

40 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Premium Room (Pure Wellness)

Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Premium Room (PROMO)

34 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Premium Room (Pure Wellness)

Sleeps 1
2 Double Beds OR 1 King Bed

Beach/ocean view

Junior Suite, Oceanfront

44 sq m
1 bedroom
Ocean view
Sleeps 1
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Last room available

34 sq m
Sleeps 1
1 Double Bed OR 1 King Bed

Beach/ocean view

Junior Suite, Oceanfront

Good

36 sq m
1 bedroom
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Premium Room (PROMO)

Very good

34 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

View from room

Premium Room, Poolside

Exceptional

34 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

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About the area

Playa del Carmen

Beachside getaway.Stay at this Playa del Carmen resort and you'll be within 2 miles (3 km) of Playa Paraiso Golf Course and 6 miles (10 km) of Maroma Beach. Ojo de Agua Beach and Puerto Morelos Beach are within 12 miles (20 km).

View more Resorts in Playa del Carmen

What's nearby

Playa Paraiso Golf Course - 6 min walk - 0.6 km
Paradise Beach - 9 min walk - 0.8 km
Cirque du Soleil Boutique at Vidanta Riviera Maya - 1 min drive - 0.8 km
Maroma Beach - 9 min drive - 5.3 km
Tres Rios Ecopark - 14 min drive - 12.0 km

Getting around

Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

‪Restaurante La Plaza - ‬3 min walk
‪Lobby Bar Acuarium - ‬6 min walk
‪El Mar Y Tierra - ‬5 min drive
‪Restaurante El Tapatío - ‬11 min walk
‪Restaurante La Dorada - ‬1 min walk

About this property

Iberostar Waves Paraíso del Mar - All Inclusive

4.5-star luxury resort near Playa Paraiso Golf Course, connected to a shopping center

Iberostar Waves Paraíso del Mar - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Enjoy a summer holiday at Iberostar Waves Paraíso del Mar - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 12 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Self parking and valet parking are free.

This 4.5-star Playa del Carmen resort is smoke free.

388 guestrooms or units

3 levels

12 dining venues

4 bars or lounges

3 coffee shops

Meeting rooms

Buffet breakfast (free)

Nightclub

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Business facilities

Conference space

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Pool or billiards table

Garden

Beauty salon

ATM

Onsite shopping

No smoking on site

Water dispenser

Bar on the beach

Bar by the pool

Swim-up bar

Iberostar Waves Paraíso del Mar - All Inclusive offers 388 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Spa Sensations has 25 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, Spanish

Similar properties

Exterior

Pool
Hot tub
All-inclusive
Spa

Property amenities

Family friendly

Arcade/game room
Children's pool
Free children's club
Free supervised activities for children
In-room babysitting (surcharge)
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Free valet parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:00 AM
12 restaurants
3 coffee shops/cafes
4 bars/lounges
A beach bar
A poolside bar
A swim-up bar
Snack bar/deli

Things to do

18-hole golf course
Arcade/game room
Basketball
Bicycle tours
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Golf carts
Golf clubhouse
Golf driving range
Gym
Hot tub
Kayaking
Nightclub
Outdoor pool
Playground
Pro golf shop
Sauna
Scuba diving
Shopping mall
Snorkeling
Steam room
Tennis
Volleyball
Windsurfing
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Room amenities

Entertainment

Flat-screen TV with satellite channels

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Food and drink

Coffee/tea maker
Free stocked minibar

More

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 50.91 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 15 years old

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 15 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Iberostar Paraiso Mar

Iberostar Paraiso Mar All Inclusive

Iberostar Paraiso Mar All Inclusive Playa del Carmen

Iberostar Paraiso Mar Playa del Carmen

Mar Paraiso

Paraiso Mar

Iberostar Paraiso Mar All Inclusive All-inclusive property

Iberostar Paraiso Inclusive l

Iberostar Waves Paraíso del Mar - All Inclusive Reviews

8.0

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Yolanda

Aug 3, 2025

Stayed 5 nights in Jul 2025

4/10 Poor

ISABELA

May 27, 2025

Stayed 3 nights in May 2025

10/10 Excellent

Alexandra

Travelled with family

May 25, 2025

Liked: Cleanliness, amenities, property conditions & facilities

A calm peaceful resort! Family friendly will go again ! Staff was really nice as well.

Stayed 3 nights in Apr 2025

10/10 Excellent

John

Travelled with partner

May 25, 2025

Liked: Cleanliness, amenities, property conditions & facilities

It was our second time staying at this particular Iberostar resort. We came back after 10 years to celebrate our 7 year anniversary and were amazed at how wonderful it all had progressed along with phenomenal entertainment! Thank you Iberostar!

Stayed 7 nights in May 2025

4/10 Poor

Brian

Travelled with family

May 16, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

This was my first stay at Iberostar Paraiso Waves Del Mar. Would not recommend. My second trip to Riviera Maya. We first stayed at El Dorado Royale. We had a great time there, besides the beach, concrete breakers in water, we wanted to try a new resort. I’m not sure about the other Iberostar properties at Paraiso beach, however, I want to give a shout out to Alexis from Iberostar Waves Paraiso Beach. He was by far and away the friendliest, most helpful and altogether pleasant person we met on our trip. During our stay, we learned that the employees from the other resorts, other than Waves Del Mar, all had the same thing to same about most of the staff at Del Mar. Rude. Not polite. That other people staying there have thought the same. Manager that was at check-in was very rude. Told me that I only booked for one guest when it was me and my wife staying in room. Why would I book a room for one person? Then when my room was ready, they told me it was 2 single bed room, when I purchased an ocean front/view room with king bed. Front desk staff told me it was based on “availability”. Expected my wife and I to celebrate our romantic anniversary trip in 2 single bed room. They switched me to a ground level room, which I didn’t want. I specifically paid for and asked for a second floor room for the ocean view. My view ended up being looking at the landscaping and hedges that were in front of the room instead of the water. More to say but not enough characters

Stayed 7 nights in May 2025

6/10 Okay

Teresa

Travelled with family

May 16, 2025

So So

Check in was relatively easy, staff was friendly, but that was the end of their friendliness. Room was so-so, seemed old. Air Conditioning never seemed to cool the room and the ceiling fan was a slow pace with no way to change it. Humidity was an issue but expected. Staff did not let you know that restaurants were closed and the app and map that were provided did not represent anything correctly. If I were to go back I would choose a different resort that is on the same property.

Stayed 7 nights in May 2025

10/10 Excellent

Morgan A.

May 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice property. Sometimes have to walk but otherwise there are shuttles! Nice staff!

Stayed 5 nights in May 2025

8/10 Good

Arturo

May 6, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 4 nights in Apr 2025

8/10 Good

Nicola

Travelled with family and small children

May 5, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The resort is very pretty and has lots of animals roaming around and tons of greenery beautifully arranged. The service could have been a bit better from the front desk at Del Mar. Often times staff was not able to communicate well in English and service team at the buffet was not attentive especially towards younger children.

Stayed 7 nights in Apr 2025

2/10 Terrible

Joseph, PINOLE

Travelled with family, Business traveller

Apr 28, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Food and drink were awful. Too difficult to navigate the property.

Stayed 4 nights in Apr 2025

10/10 Excellent

Dorsa Sadat, Coquitlam

Travelled with family and small children

Apr 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We came here with our 2 year old twins and they absolutely loved it! The hotel feels like a wildlife retreat. There are wild peacocks, pigs, coatis, and other animals. Our kids loved it! The staff was friendly, especially Ramiro at the front desk, Jessica at the concierge desk and Octavio, one of the head chefs. There were a few negative: the property is very widespread and it takes forever to walk from your room, to the restaurants, pool, and beach; they also don’t have any elevators, which was a huge inconvenience because we had a stroller with us; the beach is not nice. It’s very small with very few chairs and is covered in seaweed. If you’re looking for the beautiful turquoise water, this isn’t it. The only nice part of the beach was the star prestige area, which of course your had to pay extra for. Overall though, I highly recommend this place for people with kids.

Stayed 7 nights in Apr 2025

10/10 Excellent

Radhika

Apr 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family

Apr 17, 2025

Liked: Cleanliness

Disliked: Room comfort

Stayed 3 nights in Apr 2025

8/10 Good

Larry Edmond

Travelled with partner

Apr 13, 2025

Liked: Staff & service, amenities, property conditions & facilities

Good food, beautiful beach

Stayed 10 nights in Apr 2025

10/10 Excellent

Claude

Apr 12, 2025

Stayed 7 nights in Mar 2025

10/10 Excellent

Carol

Travelled with group

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Was disappointed with restaurant availability for reservations .

Stayed 7 nights in Mar 2025

10/10 Excellent

Craig

Travelled with family

Mar 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We absolutely loved the immersive natural setting of this property, complete with a huge swimming pool and a lovely sandy beach. The walking paths felt like enchanting journeys through a lush "jungle," teeming with beautiful wildlife. The staff were exceptional – consistently friendly, attentive, and dedicated to maintaining the grounds and providing excellent service. We also had a blast parasailing and took a memorable snorkeling trip to Cozumel. With a variety of delicious restaurants and a particularly impressive buffet, dining options were a definite highlight.

Stayed 5 nights in Mar 2025

10/10 Excellent

Dennis

Travelled with family, Travelled with family and small children

Mar 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Booking the unique suppers was a major hassle, there was more emphasis on selling you a special sales breakfast than getting you booking a supper .

Stayed 7 nights in Mar 2025

4/10 Poor

Audrey

Travelled with family

Mar 16, 2025

Stayed 7 nights in Mar 2025

10/10 Excellent

Dirk

Mar 12, 2025

Stayed 6 nights in Feb 2025

10/10 Excellent

Ale

Mar 10, 2025

Stayed 4 nights in Feb 2025

4/10 Poor

Katie

Travelled with group

Feb 22, 2025

Disliked: Staff & service, amenities

The property is huge so to get from your room to go eat or get to the beach/pools take a longgg walk or you have to wait for transportation. The Buffett was the same every day except 1 and was not that great. The “no reservation needed” diner took 1.5 hours to get into. It wasn’t a horrible stay, but definitely not the best either. I wouldn’t purposely go back.

Stayed 5 nights in Feb 2025

10/10 Excellent

Diane

Travelled with family

Feb 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent in every way. We went as a family, grandparents parents grandkids. We all had a great time.

Stayed 7 nights in Feb 2025

10/10 Excellent

Magdalena E

Travelled with group

Feb 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful Stay at Iberostar Waves Paraíso del Mar! We had a fantastic stay at Iberostar Waves Paraíso del Mar! The resort was exceptionally clean, the food was delicious with plenty of variety, and the staff was incredibly friendly. Joe from the club stood out—he was so welcoming and made our experience even better. One of the highlights was the beautiful wildlife around the resort. We loved seeing peacocks, black and white swans, flamingos, and even chameleons roaming freely—it made the atmosphere even more special. The only downside was the drinks, which could have been better, but everything else more than made up for it. Overall, a great experience, and we would definitely return!

Stayed 4 nights in Feb 2025

4/10 Poor

Gerald

Travelled with partner

Feb 5, 2025

Liked: Property conditions & facilities

We found there was a definite lack of communication from the resort. A prime example was the day they upgraded the room locks, the resort dropped off a notice 4 hours after the fact which stated you would be able to exchange your keys the next day. Another example demonstrating the lack of communication there was no posting of the nightly activities in a easily accessible area, the only sign we found posted was by the far end of the pool, which we stumbled upon only because the towel exchange we normally used happened to be closed early. Even then it only had that day’s activity not a weekly schedule. It appears though Iberostar is putting efforts into the lands and building maintenance to extend the life of the facilities and sell their Star Prestige program there was little in the way of customer appreciation.

Stayed 16 nights in Jan 2025

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