Iberostar Waves Paraíso del Mar - All Inclusive

4.5 star property
4.5-star luxury resort near Playa Paraiso Golf Course, connected to a shopping center

Choose dates to view prices

Photo gallery for Iberostar Waves Paraíso del Mar - All Inclusive

Outdoor pool, pool umbrellas, sun loungers
1 bedroom, free minibar, in-room safe, desk
Lobby
12 restaurants, lunch, dinner served; international cuisine
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Paraiso Golf Course
    ‪6 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪1 min drive‬
  • Place, Maroma Beach
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

Single Room Premium

  • 40 sq m
  • Sleeps 1

Double Room Premium

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4

Single Room Premium with Pool View

  • 40 sq m
  • Sleeps 1

Double Room Premium with Pool View

  • 40 sq m
  • Sleeps 4

Suite Junior with Pool View

  • 44 sq m
  • Sleeps 1

Suite Junior with Pool View

  • 44 sq m
  • Sleeps 4

Suite Junior

  • 44 sq m
  • Sleeps 1

Suite Junior

  • 44 sq m
  • Sleeps 4

Double Room Standard with View

  • 40 sq m
  • Sleeps 4

Junior Suite, Oceanfront (Beach Access)

7.4 out of 10
Good
(12 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Room

8.6 out of 10
Excellent
(44 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Poolside

8.0 out of 10
Very good
(8 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Poolside

8.4 out of 10
Very good
(41 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite, Poolside

  • 36 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room, Poolside

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

7.0 out of 10
Good
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (PROMO)

8.4 out of 10
Very good
(5 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (PROMO)

  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Last room available

  • 34 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

Last room available

  • 34 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Junior Suite, Oceanfront

  • 44 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Beach Access)

  • 44 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 1
  • 1 King Bed

Premium Room (Tropical View)

7.4 out of 10
Good
(9 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room, Accessible

  • 40 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room, Accessible

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Beachside

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Beachside

  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Quadruple Room Premium with Garden View

  • Sleeps 4

Single Room Premium with Garden View

  • Sleeps 1

Double Room Premium with Garden View

  • 40 sq m
  • Sleeps 4

Double Room Standard with View

  • 40 sq m
  • Sleeps 1

Double Room Standard with View

  • 40 sq m
  • Sleeps 4

Suite Junior with Pool View

  • 44 sq m
  • Sleeps 4

Double Room Premium with Pool View

  • 40 sq m
  • Sleeps 4

Room Premium with View

  • 40 sq m
  • Sleeps 4

Suite Junior

  • 44 sq m
  • Sleeps 4

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About the area

Playa del Carmen

Beachside getaway.Stay at this Playa del Carmen resort and you'll be within 2 miles (3 km) of Playa Paraiso Golf Course and 6 miles (10 km) of Maroma Beach. Ojo de Agua Beach and Puerto Morelos Beach are within 12 miles (20 km).

What's nearby

  • Playa Paraiso Golf Course - 6 min walk - 0.6 km
  • Paradise Beach - 9 min walk - 0.8 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 1 min drive - 0.8 km
  • Maroma Beach - 9 min drive - 5.3 km
  • Tres Rios Ecopark - 14 min drive - 12.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪La Laguna - ‬2 min drive
  • ‪Restaurante La Plaza - ‬3 min walk
  • ‪Lobby Bar Acuarium - ‬6 min walk
  • ‪Snake Bar At Iberostar Maya - ‬8 min walk
  • ‪Star Café - ‬3 min walk

About this property

Iberostar Waves Paraíso del Mar - All Inclusive

4.5-star luxury resort near Playa Paraiso Golf Course, connected to a shopping center
Iberostar Waves Paraíso del Mar - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Enjoy a summer holiday at Iberostar Waves Paraíso del Mar - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 12 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Self parking and valet parking are free.

This 4.5-star Playa del Carmen resort is smoke free.

  • 388 guestrooms or units
  • 3 levels
  • 12 dining venues
  • 4 bars or lounges
  • 3 coffee shops
  • Meeting rooms
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Iberostar Waves Paraíso del Mar - All Inclusive offers 388 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Spa Sensations has 25 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Basketball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 15 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Iberostar Paraiso Mar
Iberostar Paraiso Mar All Inclusive
Iberostar Paraiso Mar All Inclusive Playa del Carmen
Iberostar Paraiso Mar Playa del Carmen
Mar Paraiso
Paraiso Mar
Iberostar Paraiso Mar All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l

Reviews

Iberostar Waves Paraíso del Mar - All Inclusive Reviews

8.0

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 460 out of 1003 reviews
Rating 8 - Good. 260 out of 1003 reviews
Rating 6 - Okay. 155 out of 1003 reviews
Rating 4 - Poor. 79 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

Reviews

10/10 Excellent

Yolanda

Stayed 5 nights in Jul 2025

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice the animals were amazing and staff were very professional and hardworking.
Stayed 4 nights in Jul 2025

10/10 Excellent

Julio A

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

2/10 Terrible

David, bayonne

Travelled with family
Disliked: Staff & service, property conditions & facilities
Right when I checked in, I was met by Alejandro, the supervisor at the check-in desk. He informed me that since I booked through Expedia, I would have to pay an extra $560 for a child, since the child rate on Expedia and their website is different. After numerous attempts to explain that through Expeida, a child is from 2-17 years of age and that either way, a child and an adult were the same price, he did not want to check us in. Even went as far as saying that this issue wasn't his problem and that if we don't like it, we don't have to stay in the hotel. Rather than trying to understand the situation and assist, he made us stay in the lobby for THREE hours, which doesn't have AC, and didn't even allow us to get lunch till I had to solve the situation with Expeida, which took another hour on the phone. Let alone, he and the rest of the staff were very hard to understand, and they didn't have a friendly way of interacting with the guests.
Stayed 5 nights in Jun 2025

8/10 Good

Mohammad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Decent resort
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our first time at an Iberostar property and we couldn’t have had a better time. The food, the staff, the rooms everything was comfortable and made for a super relaxing vacation.
Stayed 6 nights in Jun 2025

4/10 Poor

Mandi

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The Good: This resort is massive and definitely delivers when it comes to variety—plenty of pools, bars, restaurants, and activities to keep you entertained. We really enjoyed the wildlife throughout the property: flamingos, iguanas, and coatis were a delight to see up close. Most of the staff were friendly and professional, and our room was clean and comfortable, though the bed was a bit too firm for our taste. The Ugly Unfortunately, the experience starts on a sour note. As soon as you arrive, you’re pushed into booking a time share/vacation club presentation. Declining once isn’t enough—they ask again. Once you say no (for good), the tone from the concierge noticeably shifts. Speaking of concierges, you need them to make dinner reservations unless you want to constantly check your phone all day hoping something opens up. And yes, reservations are essential unless you’re fine eating at open-air buffets in the hot, humid jungle. That brings us to meals: breakfast is buffet-only and always outdoors with no AC. It’s steamy, sweaty, and frankly not appetizing when the food sits out for hours with flies coming and going. Lunch was best at the resort’s “Mall,” where you could grab freshly prepared tacos or burgers in air-conditioned spaces. For dinner, only the Japanese and Mediterranean restaurants had AC; the Smokehouse and Italian did not. We couldn’t get into the Brazilian steakhouse because, again, no reservation availability. $300 resort credit -misleading. Don’t plan on it
Stayed 4 nights in Jun 2025

2/10 Terrible

Josh

Stayed 9 nights in May 2025

8/10 Good

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Jialiang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge property area
Stayed 2 nights in Jun 2025

10/10 Excellent

Adam Benjamin

Stayed 4 nights in Jun 2025

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 4 nights in Jun 2025

10/10 Excellent

James, Sachse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fifth visit to an Iberostar resort in Riviera Maya. The resort grounds are always beautiful, the staff is friendly, welcoming, and professional, and we always feel like family when we come. The restaurants, buffets, and even the beach food is delicious and fresh with great variety. The Spa was incredible. We feel at home at Iberostar and will be visiting many more around the world because of our stays at Paraiso Maya and Paraiso Lindo.
Stayed 5 nights in Jun 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Clean rooms. Service wasn’t that great. May have to do an upgrade if we were to return.
Stayed 5 nights in Jun 2025

10/10 Excellent

German

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The surrounding jungle and the different animals.
Stayed 5 nights in Jun 2025

10/10 Excellent

Alfonso

Stayed 4 nights in Apr 2025

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, staff & service
Our stay at Iberostar was good but I would not book here again. Here are my reasons why: they don’t have any elevators for the hotel buildings, the food for the restaurants and buffet was alright nothing memorable and not enough shuttles or we would be denied a ride (due to wristband color, a full shuttle, or ignored) so expect to do a lot of walking if you are looking to explore the resort. Last thing, which was very inconvenient you had to make reservations for the restaurants that require reservations the DAY OF specifically in the morning if you want secure a spot. This does not make sense especially when you want to relax and enjoy your vacation.
Stayed 5 nights in Jun 2025

10/10 Excellent

Brandon

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the restaurants that we tried at the resort were very high quality, and the food was delicious. The staff members were all very friendly and helpful. The pool, beach areas, activities, and amenities were fun and inviting. We loved our stay!
Stayed 5 nights in Jun 2025

10/10 Excellent

Scott Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Great staff.
Stayed 9 nights in Jun 2025

8/10 Good

Norma

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We just wish the buildings had elevators.
Stayed 5 nights in Jun 2025

10/10 Excellent

Keith E

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with all kinds of natural wildlife. The staff is excellent. The beach is buried in seaweed right now, i don't think that's normal there, but it was unusable during my stay. The property is far from town, so if you like to go to Cancun, it would be difficult. No need to leave the resort. Absolutely everything you need is there. I loved it.
Stayed 6 nights in Jun 2025

10/10 Excellent

Pouya Nosrat, Coquitlam

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding service, friendly and attentive staff, and an exceptional restaurant with delicious food
Stayed 7 nights in Jun 2025

10/10 Excellent

Tatiana Terrero

Stayed 4 nights in Jun 2025

10/10 Excellent

Chandrawatie

Stayed 7 nights in Jun 2025

4/10 Poor

Hung

Stayed 7 nights in Jun 2025