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Hotel Riu Playacar - All Inclusive

3.5 star property
3.5-star beachfront property near Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for Hotel Riu Playacar - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Buffet
Aerial view
Garden
1 bedroom, minibar, in-room safe, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

View in a map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710
  • Playacar Golf Club
    ‪6 min walk‬
  • Playacar Beach
    ‪13 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Double Room (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (B2C-US)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (L)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ocean View (L)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Standard Double Room ( Kid Free | C)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (L)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (No balcony - M)

Double Room (No balcony - M)

Double Room (No balcony - M)

8.4 out of 10
Very good
(9 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (E)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (E)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ocean View (B2C-US)

  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (U)

8.4 out of 10
Very good
(112 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, 2 Bedrooms (U)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room (Kids Free | B2C-CA)

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room (M)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room (M)

8.0 out of 10
Very good
(6 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (B2C-CA)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (B2C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (B2C)

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (B2C-CA)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Mexico

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite Mexico

  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, Connecting Rooms (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (U)

9.6 out of 10
Exceptional
(4 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (L)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (L)

9.6 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, Connecting Rooms (C)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Connecting Rooms (L)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (C)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (C)

8.6 out of 10
Excellent
(14 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (U)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ocean View (U)

8.8 out of 10
Excellent
(15 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (C)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Playa del Carmen

On the beach.Your stay at this Playacar property places you within 2 miles (3 km) of Playa del Carmen Main Beach and Quinta Avenida. Piste Cyclable sur Paseo Xaman-Ha and Mayan Ruins of Playacar are also within half a mile (1 km).

What's nearby

  • Playacar Golf Club - 6 min walk - 0.6 km
  • Playacar Beach - 13 min walk - 1.1 km
  • Quinta Avenida - 3 min drive - 2.9 km
  • Playa del Carmen Main Beach - 5 min drive - 3.6 km
  • Xcaret Eco Theme Park - 9 min drive - 8.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Rosa Roja - ‬4 min walk
  • ‪RIU Yucatan - ‬6 min walk
  • ‪Occidental Allegro - ‬4 min walk
  • ‪Wyndham Pool Bar - ‬4 min walk
  • ‪Miyagi - ‬5 min walk

About this property

Hotel Riu Playacar - All Inclusive

3.5-star beachfront property near Playa del Carmen Main Beach
Hotel Riu Playacar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Playacar - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a health club. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, spa services, and a complimentary children's club are also featured at the family-friendly Hotel Riu Playacar - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Playa del Carmen property.

  • 396 guestrooms or units
  • 3 levels
  • 9 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Playacar - All Inclusive offers 396 accommodations with minibars and safes. Televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.

Languages

English, French, German, Spanish

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Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Waterslide
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 22-inch TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Playacar - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p

Hotel Riu Playacar - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1002 reviews
Rating 8 - Good. 266 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in May 2025

8/10 Good

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the resort was good. The staff was amazing but I did find that the food at the Asian and Italian restaurants were sub par. The Mexican restaurant was good and the buffets were decent. The steak house was absolutely amazing the first time I went but the 2nd time was not good at all so consistency needs to be looked at. Overall, I had a great time with friends and I would go back for the price
Stayed 4 nights in May 2025

10/10 Excellent

Sheilah

Excellent service! Beautiful surroundings will definitely visit again
Stayed 4 nights in May 2025

6/10 Okay

Braulio

Liked: Staff & service
I was very disappointed of how the property has change from last time I was there 4 years ago Specially the gym missing weights equipment old
Stayed 5 nights in Apr 2025

10/10 Excellent

Zoya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet place to stay
Stayed 8 nights in Apr 2025

8/10 Good

Dinesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the AC needs work and property is more like a 4 star in Canadian/American standard, the poolside was great, just a short walk to the beach, and the staff workers work very hard. Definitely would recommend and come again, no question.
Stayed 7 nights in Apr 2025

10/10 Excellent

Celeste Cossett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great grounds and rooms. Attentive staff and delicious food and options to drink make it a top tier experience.
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Travelled with family
Liked: Amenities
Staff is extremely helpful and kind. Food choices were incredible and pools were amazing.
Stayed 5 nights in Apr 2025

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Danielle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at Riu Playacar. There are other Riu properties near by that you can use. Beach is beautiful and bar staff was awesome!
Stayed 5 nights in Apr 2025

10/10 Excellent

Michelle Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing. Alexis, Jorge, Uli and all the bar & entertainment staff are awesome. Super nice and make your vacation much more fun.

8/10 Good

Angela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The people are very friendly, and it was wonderful to return to a clean room every day. The housekeeping staff are excellent and always ensure we are cared for. Being directly on the beach was a highlight for the kids, and they loved the pools. We rented a car for the week at the airport, and it was nice to have parking at the hotel. Although the food was average, as other reviewers stated, there was always good fresh fruit, salads, and variety. We enjoyed the buffets over the different dining options. If having many great dining options is important to you, this might be a limiting factor, but we felt we got a good value overall. One downside was that our hotel keys were deactivated almost every day. We recommend that the hotel get this fixed, as it happened to us and the other family we traveled with, and it was especially frustrating after a long day. The grounds are nice and clean, and seeing some local wildlife was super fun. The spider monkey that decided to take a few minutes to lie in the hotel lobby made our day. Riuland did a great job over easter with many activities for the kids. My kid had a great time. Thank you for a good trip!
Stayed 7 nights in Apr 2025

10/10 Excellent

Sadie

Stayed 5 nights in Dec 2024

10/10 Excellent

James

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We just got back and we had a great time ...great job to all your staff...Jim and Carol
Stayed 7 nights in Apr 2025

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities
Really safe, clean and excellent staff , very kind and welcoming Highly recommend this hotel
Stayed 5 nights in Apr 2025

4/10 Poor

Linette

Stayed 3 nights in Apr 2025

10/10 Excellent

Guy Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Playacar is a beautiful and relaxing resort. The staff is great . The food is great
Stayed 6 nights in Apr 2025

10/10 Excellent

Abby

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 8 just got back from Riu Playacar. It was great. We loved the nightly entertainment each night. Also there was a wide variety of food for everyone to choose something they liked. The shopping across the street was so easy to bring my kids over there to look for souvenirs.
Stayed 7 nights in Mar 2025

10/10 Excellent

Bradley Clyde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, clean resort, food was good/lots of choices.
Stayed 4 nights in Mar 2025

10/10 Excellent

Johnny

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took our kids with us, no complaints at all!! The food was good at all the restaurants, the entertainment was fun, the staff were on top of service and cleanliness. The little shopping plaza was good as well. WE DID NOT HAVE 1 REASON TO LEAVE THE RESORT. GREAT PLACE FOR THE FAMILY
Stayed 6 nights in Mar 2025

10/10 Excellent

Javier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great! This is our second time here. Location is secure and we will be back. Beach was great too!
Stayed 7 nights in Mar 2025

10/10 Excellent

Andres, Salem

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was super good hard to choice where to eat when everything is so yummy… Perfect place to go with family vacation. Super safe.
Stayed 5 nights in Mar 2025

10/10 Excellent

Giselle

Stayed 5 nights in Mar 2025

10/10 Excellent

Clint

Stayed 5 nights in Mar 2025

8/10 Good

Isidor

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice beaches pool is nice the food Soso
Stayed 3 nights in Mar 2025