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Hotel Riu Playacar - All Inclusive

3.5 star property
3.5-star beachfront property near Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for Hotel Riu Playacar - All Inclusive

A large swimming pool surrounded by palm trees and lounge chairs, with a view of the ocean and clear sky.
An aerial view of a resort with two large swimming pools, beach access, and palm trees.
Lobby
A chef in a white uniform preparing a dessert with a Buddha statue in the background.
A resort with multiple white-roofed buildings, a central pathway lined with palm trees, and a view of the ocean.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪8 min walk‬
  • Place, Playacar Beach
    ‪10 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪13 min walk‬

Room options

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (U)

9.8 out of 10
Exceptional
(6 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Double Room

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room

  • 34 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Double Room Superior

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room Superior

  • 29 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Double Room

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room

  • 29 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Double Room (M)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Double Room (M)

7.8 out of 10
Good
(7 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Double Room (L)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (L)

9.6 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room (E)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (E)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Double Room (No balcony - M)

Double Room (No balcony - M)

Double Room (No balcony - M)

8.4 out of 10
Very good
(9 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite Mexico

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite Mexico

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Double Room (B2C-US)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (B2C-US)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite (B2C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C)

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (U)

9.0 out of 10
Wonderful
(16 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (B2C-US)

  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (L)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (L)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (C)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Double Room (C)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (C)

9.0 out of 10
Wonderful
(17 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Double Room (B2C-CA)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (B2C-CA)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-CA)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room, 2 Bedrooms (U)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Double Room, 2 Bedrooms (U)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Double Room, Connecting Rooms (C)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Double Room, Connecting Rooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Double Room, Connecting Rooms (B2C-CA)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Double Room, Connecting Rooms (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Double Room, 2 Bedrooms (B2C-US)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, Connecting Rooms (L)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Double Room ( Kid Free | C)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room ( Kid Free | C)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Double Room (Kids Free | B2C-CA)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (Kids Free | B2C-CA)

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Double Room, Connecting Rooms (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Standard Double Room, Ocean View (E)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite (E)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Standard Double Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Double Room (U)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (U)

8.4 out of 10
Very good
(133 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

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About the area

Playa del Carmen

On the beach.Your stay at this Playacar property places you within 2 miles (3 km) of Quinta Avenida and Playa del Carmen Main Beach. Piste Cyclable sur Paseo Xaman-Ha and Mayan Ruins of Playacar are also within half a mile (1 km).
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Piste Cyclable sur Paseo Xaman-Ha - 3 min walk - 0.3 km
  • Playacar Golf Club - 8 min walk - 0.7 km
  • Playacar Beach - 10 min walk - 0.8 km
  • Mayan Ruins of Playacar - 13 min walk - 1.1 km
  • Quinta Avenida - 5 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬4 min walk
  • ‪rosa roja - ‬4 min walk
  • ‪Turquesa - ‬4 min walk
  • ‪Occidental Allegro - ‬4 min walk
  • ‪pepe’s food tequila - ‬20 min walk

About this property

Hotel Riu Playacar - All Inclusive

3.5-star beachfront property near Playa del Carmen Main Beach
Hotel Riu Playacar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Playacar - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a health club. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, spa services, and a complimentary children's club are also featured at the family-friendly Hotel Riu Playacar - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Playa del Carmen property.

  • 396 guestrooms or units
  • 3 levels
  • 9 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Playacar - All Inclusive offers 396 accommodations with minibars and safes. Televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Waterslide
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 22-inch TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Playacar - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p

Frequently asked questions

How close is Hotel Riu Playacar - All Inclusive to the airport?

Hotel Riu Playacar - All Inclusive is 20.3 mi (255-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Hotel Riu Playacar - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Playacar - All Inclusive.

How close is Hotel Riu Playacar - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Playacar - All Inclusive offer free breakfast?

Hotel Riu Playacar - All Inclusive offers free buffet breakfast every day from 7 AM to 11:30 AM.

Is there a casino at Hotel Riu Playacar - All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (6-min drive) is nearby.

What time is check-in at Hotel Riu Playacar - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Riu Playacar - All Inclusive?

This property offers free self parking.

Does Hotel Riu Playacar - All Inclusive have a pool?

Hotel Riu Playacar - All Inclusive features 3 outdoor pools and a children's pool.

Does Hotel Riu Playacar - All Inclusive have a restaurant?

There are 4 onsite restaurants, offering options like Asian cuisine and a poolside location.

Does Hotel Riu Playacar - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy massages and mani/pedis.

How close is Hotel Riu Playacar - All Inclusive to downtown Playa del Carmen?

Hotel Riu Playacar - All Inclusive is 1.8 mi away from Playa del Carmen.

Hotel Riu Playacar - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1006 reviews
Rating 8 - Good. 246 out of 1006 reviews
Rating 6 - Okay. 81 out of 1006 reviews
Rating 4 - Poor. 36 out of 1006 reviews
Rating 2 - Terrible. 32 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, decent food and beautiful beach
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food !!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay and excellent food all around.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very clean. Great food, great staff, beautiful beach. I will be returning next year !
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and extremely accommodating. Great experience!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Mark Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms!!! Amazing place!!!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Carsen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and a hard working staff top to bottom. Great food, awesome beach front and pools for relaxing, and also plenty of activities available if you desire to stay busy. Very pleased and impressed with my stay and want to go back!
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities
Clean room and great location
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, staff was attentive and the food and entertainment was excellent! Second year in a row staying at riu and will be back hopefully next year!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Had a great time at the pool, felt safe, staff was great, and the beach was beautiful, even with the sargassum. Will definitely be back!
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful, the resort was very clean and well kept
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Penelope J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast bar had something for everyone in my family.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort size was easy for us.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the personal stuff was great
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Michaleine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really nice. Lots of choices for dining and entertainment. The pool area and beach are really nice. We loved the beach and plenty of chairs.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay here again.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities were very clean; staff were pleasant and responsive for the most part; not overly crowded.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, large and bed was comfortable.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Ossama

Liked: Cleanliness, property conditions & facilities
The room was great and the service overall was very good. The property itself and the food were just ok.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Mark

Staff was great
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

vanessa

Liked: Amenities, property conditions & facilities
The room was so clean and the staff was wonderful. Will always love a Rui
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Rosa Maria Justo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awesome. Shows, restaurants and pools are amazing. Hope to come back soon.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Sixto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to the Riu Mexico Palace
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was outstandingly kind and they even gave my daughter a birthday gift and room deco. Deeply grateful
Stayed 5 nights in Mar 2026

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