Iberostar Selection Paraíso Maya Suites - All Inclusive

4.5 star property
4.5-star beachfront property near Playa Paraiso Golf Course
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Photo gallery for Iberostar Selection Paraíso Maya Suites - All Inclusive

8 outdoor pools, pool umbrellas, sun loungers
Property video
Garden
On the beach, white sand, sun loungers, beach umbrellas
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Hot tub
  • Room service

Explore the area

View in a map
Playa del Carmen, QROO
  • Playa Paraiso Golf Course
    ‪10 min walk‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪2 min drive‬
  • Maroma Beach
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬

Room options

Junior Suite, Accessible

  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

8.8 out of 10
Excellent
(40 reviews)
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Beachside

8.0 out of 10
Very good
(9 reviews)
  • 62 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Promo)

8.0 out of 10
Very good
(2 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View)

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Last room available

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Junior Suite, Poolside

  • 58 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View)

  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room (One Bedroom, Star Family)

9.0 out of 10
Wonderful
(2 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Junior Suite, Accessible

  • 58 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Room (One Bedroom, Star Family)

  • 58 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds

Junior Suite, Poolside

9.4 out of 10
Exceptional
(6 reviews)
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Last room available

  • 58 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

Junior Suite

  • 58 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite, Beachside

  • 62 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite (Promo)

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

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About the area

Playa del Carmen

Beachfront retreat .Stay at this Playa del Carmen property and you'll be within 2 miles (3 km) of Playa Paraiso Golf Course and 6 miles (10 km) of Maroma Beach. Ojo de Agua Beach and Punta Esmeralda Beach are within 12 miles (20 km).

What's nearby

  • Paradise Beach - 8 min walk - 0.7 km
  • Playa Paraiso Golf Course - 10 min walk - 0.8 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 2 min drive - 1.1 km
  • Maroma Beach - 9 min drive - 4.9 km
  • Tres Rios Ecopark - 14 min drive - 11.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • ‪Restaurante La Plaza - ‬2 min walk
  • ‪La Laguna - ‬1 min walk
  • ‪Lobby Bar Acuarium - ‬1 min walk
  • ‪Restaurante El Tapatío - ‬7 min walk
  • ‪Restaurante La Dorada - ‬5 min walk

About this property

Iberostar Selection Paraíso Maya Suites - All Inclusive

4.5-star beachfront property near Playa Paraiso Golf Course
Iberostar Selection Paraíso Maya Suites - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Summer fun is a breeze at Iberostar Selection Paraíso Maya Suites - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 8 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 20 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking and valet parking are available.

This 4.5-star Playa del Carmen property is smoke free.

  • 434 guestrooms or units
  • 3 levels
  • 20 dining venues
  • 8 bars or lounges
  • 2 coffee shops
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Iberostar Selection Paraíso Maya Suites - All Inclusive offers 434 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Spa Sensations has 25 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Similar properties

Property amenities

Family friendly

  • 8 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 coffee shops/cafes
  • 20 restaurants
  • 8 bars/lounges
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 8 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Health club
  • Kayaking
  • Lazy river
  • Nightclub
  • Optional golf privileges
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping mall
  • Snorkeling
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 55-inch TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Iberostar Selection Paraíso Maya Suites - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Iberostar Paraiso Maya
Iberostar Maya Paraiso
Iberostar Paraiso Maya
Iberostar Paraiso Maya All Inclusive
Iberostar Paraiso Maya All Inclusive Playa del Carmen
Iberostar Paraiso Maya Playa del Carmen
Maya Iberostar
Paraiso Maya
Iberostar Paraiso Maya Hotel Playa Paraiso
Iberostar Paraiso Maya Playa Paraiso, Riviera Maya, Mexico
Iberostar Riviera Maya
Iberostar Paraiso Maya All Inclusive All-inclusive property
Iberostar Selection Paraíso Maya All Inclusive Playa del Carmen
Iberostar Selection Paraiso Maya All Inclusive Playa del Carmen
Iberostar Paraiso Maya All Inclusive
Iberostar Selection Paraíso Maya All Inclusive

Iberostar Selection Paraíso Maya Suites - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Raelene

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd trip to Maya Suites. We absolutely love everything about this resort! The staff amazing. There is always something new to discover on the resort.
Stayed 5 nights in Jun 2025

4/10 Poor

Anthony

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property is just older
Stayed 3 nights in Jun 2025

8/10 Good

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

6/10 Okay

christina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very average resort. I wish there were food options closer to the pools instead of taco stands. The property is kind of confusing .
Stayed 4 nights in Jun 2025

10/10 Excellent

milena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautifully properly. Food was pretty good. Excellent service. Lots of activities for kids. Highly recommend it.
Stayed 4 nights in May 2025

10/10 Excellent

MIGUEL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Installations , amenities , all personal working there , so kind and helpful , activities , all was great.
Stayed 4 nights in May 2025

10/10 Excellent

Mike James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff do try to make your stay as easy as possible.
Stayed 6 nights in May 2025

8/10 Good

Alfonso Rene

Stayed 3 nights in May 2025

4/10 Poor

Vernon Dwayne

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Large centipedes in the room(we understand it’s an island environment) they wouldn’t or couldn’t move us, but fumigated our room while we were there. No VIP Expedia recognition. Had to pay out of pocket almost $400USD from the jewelry store on property as they wouldn’t let us use the entire credit there after being told by the concierge at 62/63 and jewelry shop attendant. We’ve stayed many times at Iberostar, first and last time at Maya!
Stayed 5 nights in May 2025

10/10 Excellent

Erick

Stayed 5 nights in May 2025

10/10 Excellent

Lizett

Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 5 nights in May 2025

8/10 Good

Patrick O'Connor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is what makes this place great. I was lost the entire time unless I was right next to the pool
Stayed 7 nights in Apr 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great
Stayed 4 nights in May 2025

8/10 Good

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Elizabeth

Stayed 4 nights in Apr 2025

10/10 Excellent

Emilie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice for families

I read a lot of reviews before booking so to set the record straight: this hotel is massive and excellent for families; the app does work great; the food is outstanding; the push for timeshare is real but I said no politely once and they left me alone; there is a map of the property in the app and you need it; there are so many restaurants and the buffet options are so outstanding and varied than not being able to make reservations for a family of 4 was a non-issue. Size aside, this hotel is truly a gem: the pools, the water park, the activities, the food, the service, the attention to details, the cleanliness and the consistent friendliness of the employees made for a very special trip. The down sides were only the choppy ocean and seaweeds when we were there (can’t control that and the hotel removes seaweeds every morning) and the $45 sunscreen (just pack your own). The night entertainment was okay but the fire shows truly stood out. Other than that, huge kudos for running such a large place with taste and care - and again, for the food alone, this stay was amazing. Will gladly return!
Stayed 5 nights in Apr 2025

8/10 Good

erica

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Bettina

Travelled with family
Liked: Cleanliness, staff & service, amenities
The reason for my 3 star review is due to the false marketing--it's 4.5 star rating that it promotes must be self appointed as anyone who has stayed at 5 star can see that this is no higher than a 4. To use the word luxury only applies to a few select spaces around the resort, so it is misleading to use that term to the resort as a whole. The resort is clean, a good beach, and a lot to do, so if that is your goal this is perfect. Food was mediocre, and getting reservations is a joke if you want an actual regular meal time (not at 5 or 9) Regular meal times are mainly reserved for their premium upcharge and people who agree to their timeshare pitch. It touts a lot of restaurants, but near the pool the breakfast closes early (10), and lunch doesn't open until 1. The timeshare pitch is really too much. The concierge really pressured us to do it, we kept saying no, she said she'd pencil us in and we could play it by ear. When we didn't show, she called, came to our room, and even said that her job performance depended on us attending. We felt badly for her, and don't feel it's fair to either the hardworking employees or the paying guests to put that type of pressure on the pitch. The fight for pool chairs was silly, the beach was not an issue as it was red flag windy our entire stay so the majority of the guests were not on it for long. We had the power and ac go out in our room multiple times, although they were quick to come and fix.
Stayed 3 nights in Mar 2025

4/10 Poor

Thanh

Disliked: Staff & service
We picked this property
Stayed 4 nights in Apr 2025

10/10 Excellent

Sheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely vacation.
Stayed 7 nights in Mar 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Mar 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025