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Senses Riviera Maya Oceanfront Boutique hotel - Adults only

4.0 star property
4-star beachfront hotel near Paradise Beach

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Photo gallery for Senses Riviera Maya Oceanfront Boutique hotel - Adults only

Exterior
Rooftop terrace
Front of property
Property amenity
2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Hot tub
  • Room service
  • Housekeeping

Explore the area

View in a map
Playa del Carmen, QROO
  • Paradise Beach
    ‪2 min walk‬
  • Playa Paraiso Golf Course
    ‪16 min walk‬
  • Maroma Beach
    ‪11 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬

Room options

View all photos for Pool View Suite

Pool View Suite

Pool View Suite

7.0 out of 10
Good
(22 reviews)
  • 100 sq m
  • Sleeps 2

View all photos for Honeymoon Suite, 1 King Bed, Ocean View

Honeymoon Suite, 1 King Bed, Ocean View

Honeymoon Suite, 1 King Bed, Ocean View

7.4 out of 10
Good
(10 reviews)
  • 110 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Suite

60-inch Smart TV with cable channels

Ocean View Suite

7.6 out of 10
Good
(28 reviews)
  • 100 sq m
  • Ocean view
  • Sleeps 2

View all photos for Ocean Front Suite

Premium bedding, free minibar, in-room safe, desk

Ocean Front Suite

8.6 out of 10
Excellent
(28 reviews)
  • 100 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

On the beach.Stay at this Playa del Carmen hotel and you'll be within half a mile (1 km) of Paradise Beach and 2 miles (3 km) of Playa Paraiso Golf Course. Maroma Beach is within 6 miles (10 km) and Tres Rios Ecopark is within 9 miles (15 km).

What's nearby

  • Paradise Beach - 2 min walk - 0.2 km
  • Playa Paraiso Golf Course - 16 min walk - 1.4 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 3 min drive - 1.8 km
  • Maroma Beach - 11 min drive - 6.3 km
  • Tres Rios Ecopark - 16 min drive - 13.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • ‪La Laguna - ‬3 min drive
  • ‪Snake Bar At Iberostar Maya - ‬4 min drive
  • ‪Alberca - Pool - Bar - ‬5 min drive
  • ‪Cena Trattoria By el Faro - ‬4 min drive
  • ‪Huama - ‬2 min drive

About this property

Senses Riviera Maya Oceanfront Boutique hotel - Adults only

4-star beachfront hotel near Paradise Beach
Some rates at Senses Riviera Maya Oceanfront Boutique hotel - Adults only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Senses Riviera Maya Oceanfront Boutique hotel - Adults only offers its guests 4 hot tubs and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A rooftop terrace, spa services, and a vending machine are also featured at Senses Riviera Maya Oceanfront Boutique hotel - Adults only. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

  • 1 building
  • 38 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2015
  • Terrace on the roof
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Senses Riviera Maya Oceanfront Boutique hotel - Adults only offers 38 air-conditioned accommodations, which are accessible via exterior corridors and feature indoor private hot tubs and free minibar items. Beds feature premium bedding. 60-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Private picnics

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Golf carts
  • Kayaking
  • Optional golf privileges
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smooth flooring in room
  • Tile flooring in room

Room amenities

Entertainment

  • 60-inch smart TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.70 per accommodation, per night
  • Resort fee: USD 13.11 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 150 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Senses Riviera Maya Artisan Resort Playa del Carmen
Senses Riviera Maya Artisan Resort
Senses Riviera Maya Artisan Playa del Carmen
Senses Riviera Maya Artisan
Senses Riviera Maya By Artisan Playa Paraiso Mexico

Senses Riviera Maya Oceanfront Boutique hotel - Adults only Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 386 out of 1005 reviews
Rating 8 - Good. 210 out of 1005 reviews
Rating 6 - Okay. 165 out of 1005 reviews
Rating 4 - Poor. 90 out of 1005 reviews
Rating 2 - Terrible. 154 out of 1005 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kelly

Stayed 2 nights in May 2025

2/10 Terrible

Harold

Disliked: Cleanliness, staff & service, property conditions & facilities
The place was not what it shows, there was no water for 2 nights of the stay, The water was yellow when filling the hot tubs. Was going to be a nice week to relax and to not be able to shower after a hot day is not what I call relaxing
Stayed 7 nights in Apr 2025

8/10 Good

Igor, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Need good renovation, food was great and staff was extremely friendly. For tourists only safe transportation is with taxi. Hotel is 2km away from main road with unsafe gravel road and no lights …
Stayed 7 nights in Apr 2025

6/10 Okay

William

Disliked: Cleanliness, amenities, property conditions & facilities
Big rooms, but feels not super well maintained
Stayed 5 nights in Feb 2025

8/10 Good

Ally

Travelled with group
They made us pay on the front desk $200 each person for lunch & dinner for four days and that was disappointing for me because my package was ALL INCLUSIVE
Stayed 4 nights in Apr 2025

10/10 Excellent

Cole Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Sibylle, Whiteland

Travelled with group
Liked: Staff & service
Food choices were limited and all the dishes were served luke warm not hot. The kitchen was very inconsistent the dishes did not look the same if you ordered the same thing on different days.
Stayed 3 nights in Apr 2025

2/10 Terrible

BRAD W

Disliked: Cleanliness, amenities, property conditions & facilities
this once hidden gem has become a decieving property with false advertisment on their pages, charging for full all inclusive meals and drinks when we arrived and we were forced to pay the fee and had to shorten our trip and could never get a hold of this property to get dates changed and get a refund for 3 days we left early , and expedia gets a 1 star for service not handling our request and never returned my last email to them as i sent info given by genral manager Abel who is the theif from senses we will not eber return to senses and feel ver sad as we wer loyal customers for 5 years going there the one great thing was the service we got in the evenings from the best 4 men in the resort. travelers beware!!! my friend had paid for our trip as a gift and they were disaponted with the whole event
Stayed 8 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

4/10 Poor

nelson

Disliked: Cleanliness, property conditions & facilities, room comfort

Outdated.

Outdated and not very clean. It seems to me that this used to be condos then turned to hotel. The bed covers smelled old and the bathroom had mold. The best thing about this place is the pool and that's it.
Stayed 1 night in Apr 2025

10/10 Excellent

Diamoni, Lansdowne

Stayed 2 nights in Mar 2025

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service, room comfort
Stayed 17 nights in Mar 2025

2/10 Terrible

Jodanys

Travelled with family
Liked: Staff & service
Disliked: Amenities
Good review; The views for this hotel are spectacular. If you are looking to not be around people and have nothing to do all day, this is the right location for you. The hotel was not dirty, just needs some maintenance. Credit to the staff.. The staff was really nice. Bad review; There is no direct access to the beach. You basically have to go through a hiking experience to get to the beach. You must climb rocks and go through other properties to get to the sand. How can you be an all inclusive hotel and yet charge an additional fee for all inclusive?? Yet, you only have two restaurants, one that closes at 5, and the other at 10- Same goes for the bar! Upon my arrival, I witnessed two other couples leaving the facility because of how deceived they were as well.
Stayed 5 nights in Mar 2025

8/10 Good

Shreya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not walkable and restaurants closes around 10pm at night so if you’re hungry after that, you’ll not have access to any convenient store or restaurant
Stayed 4 nights in Mar 2025

10/10 Excellent

SYDNEE

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff was really friendly and helpful. Just hate that the towels were a bit stained, and you can’t control your own air. But other than that it was nice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Helder

Travelled with partner
Liked: Amenities
Absolutely stunning hotel!! Beyond expectations!! The hotel is located away from the Main Street a little bit deep and the little road that lead you to the hotel is in very bad condition, but besides that it is totally worth your money!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Valeria

Stayed 5 nights in Dec 2024

6/10 Okay

Michelle

Travelled with partner, Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Staff is amazing. Property needs a lot of work.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Very greatful
Stayed 4 nights in Mar 2025

4/10 Poor

Michelle

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was amazing. Resort needs major updating. Very little hot water. Rooms are old and outdated with broken faucets, showers etc. The staff is what makes the resort. Menu was small but food was well prepared and fresh. Thank you, Fernand, Pedro, Lilo, Johnathan for being great hosts and making the stay better.
Stayed 5 nights in Mar 2025

2/10 Terrible

Jennifer Nicole

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was terrible! 1 restaurant, 1 snack bar that closes at 5 pm, and staff were extremely rude! I do not recommend this resort!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jannet

Liked: Cleanliness
Great
Stayed 5 nights in Feb 2025

10/10 Excellent

Candice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you’re looking for peace and tranquillity away from the crowds of tourists this is a beautiful little gem of a hotel situated right on the beach of the Caribbean Sea. The staff is amazing and super friendly - and the food was amazing!
Stayed 8 nights in Feb 2025

6/10 Okay

Zanita

Travelled with partner
Disliked: Property conditions & facilities
If you’re looking for peace and quiet this is the place for you, but if you’re looking for entertainment, shops, and a little bit of fun this is not the place!!! You would have to get a taxi to 1 of 2 nearby places which is $30 back and forward!!! They only have two restaurants both for lunch, one for just lunch which closes at 5pm and for dinner it starts at 6pm and close at 10pm!! They have a small selection of food, no substitute and dinner changes every night it was 2 nights we definitely didn’t eat anything because we didn’t care for what was on the menu!!!! There is no arcade just a pool table and a dart board!!! A vending machine that only take pesos!! No water sports like it says and golfing was never offered as an amenity when it’s listed on the site!!! Plunge pool, and main pool was falling apart a serious renovation is needed!!! But if you can overlook certain things than you’ll enjoy your time!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

ROBERT

Stayed 4 nights in Mar 2025