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The Fives Beach Hotel - Á la Carte All Inclusive

4.5 star property
4.5-star beachfront property near Gran Coyote Golf

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Photo gallery for The Fives Beach Hotel - Á la Carte All Inclusive

Aerial view
Property video
Three Bedroom Suite
Aerobics facility
Gazebo

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • All-inclusive
  • Parking included

Explore the area

View in a map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪11 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪13 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪26 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Deluxe Room

View from room

Deluxe Room

8.6 out of 10
Excellent
(17 reviews)
  • Garden view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for One Bedroom Suite

View from room

One Bedroom Suite

9.2 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Suite

Three Bedroom Suite

Three Bedroom Suite

  • Garden view
  • 144 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite

LCD TV, DVD player, iPod dock, table tennis

Two Bedroom Suite

7.2 out of 10
Good
(7 reviews)
  • Garden view
  • 107 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for One Bedroom Swim Up Suite

One Bedroom Swim Up Suite | Living area

One Bedroom Swim Up Suite

  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse Suite

One Bedroom Penthouse Suite

One Bedroom Penthouse Suite

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 104 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse Suite

View from room

Two Bedroom Penthouse Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Three Bedroom Penthouse Suite

Three Bedroom Penthouse Suite | View from room

Three Bedroom Penthouse Suite

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 200 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

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About the area

Playa del Carmen

Beachfront retreat .Your stay at this The Fives property places you within 3 miles (5 km) of Gran Coyote Golf and Punta Esmeralda Beach. Also, El Camaleón Mayakoba Golf Course is within 3 miles (5 km) and Playa del Carmen Main Beach is within 6 miles (10 km).

What's nearby

  • Playa Xcalacoco - 11 min walk - 1.0 km
  • Quinta Avenida - 13 min drive - 6.0 km
  • Playa del Carmen Main Beach - 13 min drive - 6.3 km
  • Maroma Beach - 21 min drive - 16.1 km
  • Xcaret Eco Theme Park - 26 min drive - 18.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪El Templo - ‬16 min walk
  • ‪Las Máscaras - ‬17 min walk
  • ‪Fresco Bar - ‬14 min walk
  • ‪Bar L'Elefant - ‬15 min walk

About this property

The Fives Beach Hotel - Á la Carte All Inclusive

4.5-star beachfront property near Gran Coyote Golf
The Fives Beach Hotel - Á la Carte All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers. At The Fives Beach Hotel - Á la Carte All Inclusive you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 14 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 8 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

  • 662 guestrooms or units
  • 14 dining venues
  • 3 bars by the pool
  • 8 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop
The Fives Beach Hotel - Á la Carte All Inclusive offers 662 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars (stocked with some free items). Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

The Spa by The Fives has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 14 restaurants
  • 3 poolside bars
  • 8 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Hot tub
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with premium cable channels

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Fives Beach Hotel - Á la Carte All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

Frequently asked questions

How close is The Fives Beach Hotel - Á la Carte All Inclusive to the airport?

The Fives Beach Hotel - Á la Carte All Inclusive is 26.1 mi (264-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at The Fives Beach Hotel - Á la Carte All Inclusive?

As of Apr 24, 2026, prices found for a 1-night stay for 2 adults at The Fives Beach Hotel - Á la Carte All Inclusive on May 11, 2026 start from CA $453, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Fives Beach Hotel - Á la Carte All Inclusive have an airport shuttle?

Airport shuttle services are not available at The Fives Beach Hotel - Á la Carte All Inclusive.

How close is The Fives Beach Hotel - Á la Carte All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does The Fives Beach Hotel - Á la Carte All Inclusive offer free breakfast?

The Fives Beach Hotel - Á la Carte All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at The Fives Beach Hotel - Á la Carte All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (9-min drive) is nearby.

What time is check-in at The Fives Beach Hotel - Á la Carte All Inclusive?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.

Is there free parking at The Fives Beach Hotel - Á la Carte All Inclusive?

This property offers free self parking and valet parking.

Does The Fives Beach Hotel - Á la Carte All Inclusive have a pool?

The Fives Beach Hotel - Á la Carte All Inclusive features 8 outdoor pools and a children's pool.

Does The Fives Beach Hotel - Á la Carte All Inclusive have a restaurant?

There are 14 onsite restaurants, offering options like pizza, ocean views, and a poolside location.

Does The Fives Beach Hotel - Á la Carte All Inclusive have a spa?

Pamper yourself with a day at The Spa by The Fives, where you can enjoy facials, body treatments, and hydrotherapy.

How close is The Fives Beach Hotel - Á la Carte All Inclusive to downtown Playa del Carmen?

The Fives Beach Hotel - Á la Carte All Inclusive is 3.5 mi away from Playa del Carmen.

The Fives Beach Hotel - Á la Carte All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 511 out of 1002 reviews
Rating 8 - Good. 225 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 73 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Kevin

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Ok
Stayed 2 nights in Mar 2026

10/10 Excellent

Taryn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an amazing time! We will most definitely be back!
Stayed 4 nights in Mar 2026

10/10 Excellent

Jadenn

Stayed 3 nights in Jan 2026

8/10 Good

Michelle Armasa

Stayed 3 nights in Jan 2026

6/10 Okay

Juliet, Sevierville

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The pool was painfully cold. There isn’t enough pool chairs. People were reserving chairs at 4am. When we finally got up to reserve a chair, our belongings were removed. We had planned to return for spring break, but since the pool wasn’t enjoyable- we won’t.
Stayed 5 nights in Dec 2025

10/10 Excellent

Klementina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with my family! Property was clean and all staf was good
Stayed 4 nights in Jan 2026

10/10 Excellent

Renee Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nestled in the jungle with a path to the sunrise safe and beautiful ocean beach-front property. Outstanding staff from the moment you arrive at the front desk, through to the check out levels. Our rooms were cleaned up with love, restaurant and bar staff outstanding with tasty meals, lots of variety and many restaurants. Beach and poolside so many people there to serve and keep things neat and full of life. Joy & Wellness staff brought the energy to the resort with every activity and evening party and New Year’s Eve was a party to remember. Highly recommend for adults and children of all ages. Lifeguard and security on the beach to keep an eye out but felt extremely safe and ability to walk up and down the beach safely in all directions. Ocean out front refreshing to swim in with a sandy bottom and lots of pools to cool off throughout the resort. A collaborative Facebook group of helpful past and existing guests asking and answering questions created a supportive community too. Looking forward to returning again soon!!!
Stayed 6 nights in Dec 2025

10/10 Excellent

Jeanette, Spencerport

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff was great!
Stayed 4 nights in Dec 2025

8/10 Good

Anna

Very clean rooms. Great staff. Good food..beter than most resorts. Lots to do
Stayed 5 nights in Dec 2025

10/10 Excellent

Melissa Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing entert
Stayed 7 nights in Nov 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was friendly.
Stayed 3 nights in Dec 2025

10/10 Excellent

Laura

Stayed 4 nights in Nov 2025

4/10 Poor

Adam

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
The deluxe room we were given was dark, dirty and small, not what we were expecting. We ended up paying for an upgraded king suite room which was in much better conditon.
Stayed 7 nights in Nov 2025

10/10 Excellent

Dylan

Liked: Amenities, property conditions & facilities
Acceptable
Stayed 7 nights in Nov 2025

10/10 Excellent

liudmyla

Stayed 5 nights in Sep 2025

10/10 Excellent

Farrah Jayne

Stayed 4 nights in Nov 2025

10/10 Excellent

MARICELA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent! The room was spacious, clean and comfortable. Food was superb, it really was amazing. Staff was the epitome of outstanding customer service.
Stayed 5 nights in Oct 2025

10/10 Excellent

Shalyn

Stayed 7 nights in Oct 2025

6/10 Okay

Britta Maike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first thing that I would say is that this is absolutely not an all inclusive. Most things around the resort had some things that were included and other things that were not. Room service as in the food itself was included, but you had to pay for it to be delivered. They would deliver wine in a glass, but no cocktails.. The quality of the rooms and the cleaning, depending upon the building that you were in. We had an issue with one of the electronic wristbands, if you totally lost it, it would cost US$125 to replace but they never told you that upfront. By and large the food in the restaurants was quite good as was a service. Unfortunately, no one with a regular reservation at the resort could make a reservation at the restaurants. It was all first come first serve which one you were travelling with a large group of people doesn’t really work the hostessing staff at the French restaurant was particularly awful just as an FYI. All of the bartenders were fantastic. The spa services were also wonderful, except for the fact that they were exorbitantly priced. For frame of reference an 80 minute massage was $300. The beach sand was phenomenal, but unfortunately, it did not get raked every day. The other issue was that in order to have an ocean view while you were sitting on the beach, you would’ve had to purchase a cabana for an additional fee. My overall experience was OK. They should not mark themselves as all inclusive!
Stayed 6 nights in Oct 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fives hotel and beachfront has one of the most friendliest staff. They always great you when they pass by you and make you feel like family. Their ambassador take the time to make sure that your needs are met. We also did the spa experience which was 50 min hydro therapy and 50 minute massage and left like new. Overall it was a good experience.
Stayed 5 nights in Oct 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and beautiful views within the hotel but the dining options were limited due to a lot of the restaurants not functioning due to season.
Stayed 5 nights in Sep 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, food was amazing, pool bar was beautiful. Would highly recommend.
Stayed 6 nights in Sep 2025

6/10 Okay

Jose

Stayed 3 nights in Oct 2025

10/10 Excellent

jjesus

Liked: Cleanliness, staff & service, property conditions & facilities
Transportation
Stayed 4 nights in Sep 2025

4/10 Poor

Sara

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very limited dinning options. Rooms looked old and unclean.
Stayed 7 nights in Sep 2025