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Grand Sunset Princess - All Inclusive

4.5 star property
4.5-star beachfront property near El Camaleón Mayakoba Golf Course

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Photo gallery for Grand Sunset Princess - All Inclusive

Relax on the beachfront deck, surrounded by palm trees and the ocean, with a tranquil Buddha statue nearby.
Guests can enjoy a game of soccer on the beach, surrounded by palm trees and thatched umbrellas.
Enjoy ocean views from the balcony, featuring a large bed, TV, and workspace.
Relax by the pool under shaded umbrellas and comfortable loungers.
Surrounded by lush greenery and serene waterways, this resort offers a tranquil escape.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Playa Xcalacoco
    ‪16 min walk‬
  • Gran Coyote Golf
    ‪6 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

View all photos for Super Saver

Super Saver

Super Saver

9.0 out of 10
Wonderful
(2 reviews)
  • 47.56 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

8.4 out of 10
Very good
(48 reviews)
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Garden View

Deluxe Suite, Garden View

Deluxe Suite, Garden View

8.2 out of 10
Very good
(249 reviews)
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Club Room - Pool Access, Pool View

1 bedroom, free minibar, in-room safe, desk

Family Club Room - Pool Access, Pool View

7.8 out of 10
Good
(13 reviews)
  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room

1 bedroom, free minibar, in-room safe, desk

Family Room

7.4 out of 10
Good
(17 reviews)
  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite (with 2 Jacuzzis)

Suite (with 2 Jacuzzis)

Suite (with 2 Jacuzzis)

8.0 out of 10
Very good
(39 reviews)
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite with Jacuzzi and Outdoor Shower

Suite with Jacuzzi and Outdoor Shower

Suite with Jacuzzi and Outdoor Shower

8.8 out of 10
Excellent
(15 reviews)
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

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Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only

Playa del Carmen
  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.7 out of 5, Exceptional, 389 reviews
The price is CA $769
CA $1,057 total
includes taxes & fees
Aug 17 - Aug 18
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About the area

Playa del Carmen

On the beach.Within 2 miles (3 km) of this Playa del Carmen property, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Gran Coyote Golf and El Camaleón Mayakoba Golf Course are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 16 min walk - 1.4 km
  • Gran Coyote Golf - 6 min drive - 3.2 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 3.2 km
  • Playa del Carmen Main Beach - 12 min drive - 9.1 km
  • Tres Rios Ecopark - 13 min drive - 8.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Amaranto - ‬15 min walk
  • ‪Alberca - Pool - ‬2 min walk
  • ‪Privilege Lounge - ‬10 min walk
  • ‪Piano Bar - ‬17 min walk
  • ‪Restaurante Hacienda - ‬8 min walk

About this property

Grand Sunset Princess - All Inclusive

4.5-star beachfront property near El Camaleón Mayakoba Golf Course
Grand Sunset Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Enjoy the complimentary cabanas and umbrellas for a relaxing day at the beach. At Grand Sunset Princess - All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars, and 9 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. Free self parking is available.

This 4.5-star Playa del Carmen property is smoke free.

  • 672 guestrooms or units
  • 9 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 3 swim-up bars
  • 9 bars or lounges
  • 5425 sq ft of conference space
  • 504 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
Grand Sunset Princess - All Inclusive offers 672 accommodations with free minibar items and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, French, German, Spanish

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Grand Riviera Princess - All Inclusive

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.0 out of 5, Very good, 4,074 reviews
The price is CA $387
CA $387 total
includes taxes & fees
Jul 23 - Jul 24
Grand Riviera Princess - All Inclusive

Property amenities

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 9 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Sunset Princess - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Sunset Princess All Inclusive
Grand Sunset Princess All Suites Resort
Grand Sunset Princess - All Inclusive Playa del Carmen
Grand Sunset Princess All Suites Resort Spa All Inclusive
Grand Sunset Princess - All Inclusive All-inclusive property

Grand Sunset Princess - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1271 out of 2705 reviews
Rating 8 - Good. 715 out of 2705 reviews
Rating 6 - Okay. 411 out of 2705 reviews
Rating 4 - Poor. 157 out of 2705 reviews
Rating 2 - Terrible. 151 out of 2705 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jarred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great but the water features around the property not very nice.
Stayed 22 nights in Mar 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great holiday — we would definitely come back to this resort. The food was excellent and varied. The hotel entertainment was also good and interesting. My family (my wife, our three kids, and I) really enjoyed our spring break here. However, we were disappointed that the sun loungers on the beach (especially in the first and second rows) were always occupied. People would run to the beach early in the morning before breakfast to reserve a lounger by placing a towel, hat, or something else on it, and then leave for other activities. As a result, there weren’t many people actually on the beach, but it was still difficult to find a free sun lounger.
Stayed 7 nights in Apr 2025

10/10 Excellent

Alvaro, CDMX

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el personal sumamente amable. Hermoso lugar. Un hotel muy grande, a veces hay que caminar bastante, o tomar los carritos transportadores. Unas lindas vacaciones en familia!
Stayed 4 nights in Apr 2025

4/10 Poor

Jennifer

Travelled with family
Disliked: Amenities
The resort itself is pretty. The beach had a lot of seaweed. The food is terrible. We have been to a lot of all inclusives and this was the worst by far. We went and ate in town. The beds were awful. The bedding was basic and the blankets were rough and scratchy. They had a guy walking around with a gas leaf blower all day long. Starting early in the morning and continued all day. Totally kills the relaxation vibe.
Stayed 6 nights in Apr 2025

8/10 Good

Dale, Nanaimo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Noisy parties
Stayed 7 nights in Apr 2025

8/10 Good

Gaige

Liked: Staff & service, property conditions & facilities
Wife got food poisoning from buffet food but the a la cartes were good
Stayed 7 nights in Apr 2025

4/10 Poor

Agnes

Travelled with family
Liked: Amenities
The pool out rooms that we had, had very dirty pool, no one ever cleaned the pool for the 5 days we were there. They tried to manipulate me into renting a wheelchair from an external company for over a $100 for 4 days, whereas the hotel offers complimentary wheelchairs. My two 17 year olds forgot their wristbands on the room one day and while tanning on the beach, the security guy treated us like criminals, not allowing us to put our shoes on before escorting us to the lobby. Terrible way to handle your guests.
Stayed 5 nights in Mar 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property well maintained by people who seem to genuinely care. Interesting animals on the grounds, plenty of pools and nice beach area also maintained and with security. "I'LL BE BACK"
Stayed 7 nights in Apr 2025

10/10 Excellent

Logan

Stayed 5 nights in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Dana

Stayed 3 nights in Mar 2025

6/10 Okay

Stephanie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was great besides some of the staff, they were not friendly or helpful. One told me that he couldnt give me a towel becasue security would take it from me, then the bellboy got me a towel and I was able to leave and return with it. Also the night staff in the bar under the lobby are not very friendly, seemed like they didnt want to serve anyone or even be there. The food was horrible! I had to leave the resort to eat almost all meals.Please fix this.
Stayed 4 nights in Apr 2025

10/10 Excellent

RANDY

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is amazing. Plenty of space for everyone whether you want to hang at the beach or by the pool. The staff are incredible - so attentive and kind. The rooms are comfortable and clean. I went by myself as a single woman and felt completely safe for the duration of my stay. The only drawback was the food. Horrible quality. You can always find something at the buffet but it was slim pickings for things that even presented as edible. All in all, I would return again!
Stayed 5 nights in Apr 2025

6/10 Okay

Olha

Liked: Cleanliness, staff & service
Beautiful place, very nice outside landscape and design. Very walkable from your room to dining and the beach but we love to walk and we like that . Also they have golf carts transportation if you don’t feel like to walk. Beautiful beach as well! Only the food is plain and the room we stayed is dated with a septic smell without air conditioning and mattress on the bed is dated as well!
Stayed 2 nights in Apr 2025

10/10 Excellent

Amber Renee

Liked: Cleanliness, property conditions & facilities
This property was fabulous! Rooms were a bit older but the beautiful landscaping and wildlife was breathtaking.
Stayed 8 nights in Mar 2025

10/10 Excellent

Drashti Harish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Marina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and we loved the resort overall but some of the food was about a 6/10. I wish they put some more effort in the flavor of the resort food. Mainly buffet options which were about a 4/10.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mariah

Stayed 7 nights in Dec 2024

6/10 Okay

Kathryn

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We had a blast here with our group, celebrating a wedding. The disco is fun and the pools have great energy. But the resort is in need of a facelift and the food was not good. Even when we paid for a nicer meal, it was inedible.
Stayed 4 nights in Mar 2025

6/10 Okay

Jeffrey, Lakewood

Liked: Cleanliness
The outside property is beautiful and well kept. The rooms were clean but had a sewer smell constantly. We booked a swim up suite with a king bed and we received two double beds pushed together. Our swim up was nice but the water loungers and stairs could use new tiles or a good scrubbing. The loungers had algae growing between cracks. The buffet was always clean and staff were great and attentive to our needs. The quality of the food could be better. I felt the meat tasted like meat glue and the dessert wasn’t good at all. This resort had a beautiful property but most likely won’t be staying here again.
Stayed 7 nights in Apr 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time at a resort, we had a wonderful time.
Stayed 7 nights in Apr 2025

6/10 Okay

Shaina

Disliked: Staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely gorgeous and large. There are so many swimming pools and lounge chairs. The swim out rooms are fantastic. The only downside being the food wasn’t all fantastic, some of the al a Cartes were not worth your time (aka the Miso Oriental Thai) and overall things are just starting to get old and run down in places BUT they are starting renovations in May so that will soon change. Some staff were excellent, others seemed inconvenienced to provide service. All in all it was great value for the money and I would recommend it/go there again in the future.
Stayed 8 nights in Mar 2025