For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
4.5-star beachfront property near Punta Esmeralda Beach
Beachfront retreat
You'll find El Camaleon Mayakoba Golf Course and Punta Esmeralda Beach within 3 miles (5 km) of this Playa del Carmen property. Playa 88 and 28 de Julio Square are also within 3 miles (5 km).
All-inclusive
This all-inclusive property features free water park access, a casino, and a full-service spa. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking is free for guests, and you can enjoy a meal in one of the 10 restaurants.
Soaking tubs, free WiFi
Boasting deep soaking bathtubs, the 192 guestrooms also offer free WiFi and free minibar items. Other amenities include furnished balconies, room service, and LCD TVs with satellite channels.
Ocean Riviera Paradise El Beso - All Inclusive - Adults Only ratings based on 23 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Ocean Riviera Paradise El Beso - All Inclusive - Adults Only
Everyone (15)Couples (3)Family (2)
4 out of 5
I liked the tram that stops at different hotels so you can get to the beach or restaurants faster as it is a long walk. I didn't like that the billiards or batting cage, basketball and etc. Closed early. I like the room it was very modern. I didn't like the beach it was full of rocks and some seaweed. I injured my knee with a big bruise and a deep gash on my toe. I liked that the lifeguard was able to make it feel and heal better. The food was overall excellent.
Posted by a verified traveller on 12 Mar. 2019
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Comment from Hotel Management
20 Jun. 2019
by Ocean Riviera Paradise Management
Dear guest, Thank you very much for taking the time to share your excellent comments about your recent visit to ORP. We look forward to host you again in the near future. Best regards,
3 out of 5
Did not like that only option for breakfast was buffet and it was terrible!
Posted by Jenifer, from Lake Geneva, WI on 15 Dec. 2020
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Comment from Hotel Management
15 Dec. 2020
by Ocean Riviera Paradise Management
Dear guest, Thank you for taking the time to share your experience; we regret if some aspects of your stay failed to meet your expectations. We hope to have another opportunity to host you in the future and improve your perception of our resort. Best regards,
3 out of 5
service was ok!
What I didn't like was the following: beach was not clean trash, outside the room was not clean along with the elevatory. Not enough service help had to wait at breakfast time!
No service at the beach area for drinks and for swiming area to many rocks someone could get hurt?
Posted by a verified traveller on 14 Aug. 2020
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Comment from Hotel Management
16 Aug. 2020
by Ocean Riviera Paradise Management
Dear guest, Thank you for your review. We are glad to read you had an amazing experience with us, all your comments help us improve. We hope to have the opportunity to welcome you again soon. Best regards
5 out of 5
We loved everything about the property except that the whole resort wasn’t right on the beach. That’s the only thing we were disappointed about. But it’s a short walk and the beach is gorgeous at this location!
Posted by Whitney, from West Jordan on 12 Oct. 2019
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Comment from Hotel Management
12 Oct. 2019
by Ocean Riviera Paradise Management
Dear guest, Thank you for taking the time to share your experience and rate our resort. We are glad you had a wonderful stay and hope to have the opportunity to host you again soon. Best regards,
4 out of 5
Super fun hotel! We stayed in the adults only side and they had great pool games all day for us to enjoy and dancing! The “disco” nights are definitely a blast if you feel like dancing the night away as well! Great place to go. Personally I wouldn’t bring kids because there is an adult only section so lots of intoxicated loud adults running around. But great place if you don’t have any or want a break from them
Posted by a verified traveller on 8 Oct. 2019
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Comment from Hotel Management
9 Oct. 2019
by Ocean Riviera Paradise Management
Dear guest, Thank you for taking the time to share your experience and rate our resort. We are glad you had a wonderful stay and hope to have the opportunity to host you again soon. Best regards,
5 out of 5
Posted by a verified traveller on 2 Oct. 2019
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Comment from Hotel Management
3 Oct. 2019
by Ocean Riviera Paradise Management
Dear guest, Thank you for taking the time to share your experience and rate our resort. We hope you had a wonderful stay an to have the opportunity to host you again soon. Best regards,
4 out of 5
Huge facility. friendly smiley staff, not asking for tips but they appreciate it. Nice continuous entertainment and animation. Great food lots of variety. Beach full of algae and rocks (all playa del carmen). Sales try to sell “time share like” vacations at their resort, they do it professionally, friendly but too pushy. They compensate your time (and frustration) with a discount toward excursions, which is appreciated but you can get better deals online anyway. We had great time.
Posted by SZ on 14 Jul. 2019
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Comment from Hotel Management
10 Aug. 2019
by Ocean Riviera Paradise Management
Dear guest, Thank you for taking the time to share your experience. We are glad to know that you enjoyed your overall experience and look forward to host you again soon. Best regards,
4 out of 5
Posted by a verified traveller on 4 Jul. 2019
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Comment from Hotel Management
9 Jul. 2019
by Ocean Riviera Paradise Management
Dear guest,
Thank you for taking the time to review our resort. We look forward to host you again in the future.
Kind regards,
4 out of 5
Not an all adult resort, but if kids don’t bother you it’s a great resort with many activities.
Posted by Ja on 26 Mar. 2019
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Comment from Hotel Management
20 Jun. 2019
by Ocean Riviera Paradise Management
Dear guest, Thank you for taking the time to share your experience; we regret if some aspects of your stay failed to meet your expectations. We hope to have another opportunity to host you in the future and improve your perception of our resort. Best regards,
5 out of 5
My friend and I came here for 6 days and we had the best time. It was nice to have a pool for only adults, because there were a lot of children at all the other pools. I liked that you didn't need to make reservations for most of the restaurants, it made finding a place for dinner easy! I loved the look of the whole place and the rooms were really nice. All the bars and restaurants were good too. The staff was awesome! We really loved Marco and Kevin who do a lot of the entertainment, they were amazing. The only thing that was a small bummer was that we tried to fill our bathtub, but the water would only trickle out, so it would have never been able to fill up, but I'm guessing that just has to do with the water scarcity in the country. Also, I would suggest to give guests some more information at check-in that Sakura needs a reservation and how to do so, and that all the others don't because we were very confused about it at first until we asked someone. We will definitely be coming back!
Posted by a verified traveller on 13 Mar. 2019
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Comment from Hotel Management
20 Jun. 2019
by Ocean Riviera Paradise Management
Dear guest, Thank you very much for taking the time to share your excellent comments about your recent visit to ORP. We look forward to host you again in the near future. Best regards,
About the Ocean Riviera Paradise El Beso - All Inclusive - Adults Only
Ocean Riviera Paradise El Beso - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Ocean Riviera Paradise El Beso - All Inclusive - Adults Only, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 poolside bars and 12 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A casino, a nightclub, and a 24-hour fitness center are also featured at the luxury Ocean Riviera Paradise El Beso - All Inclusive - Adults Only. Free self parking is available. This 4.5-star Playa del Carmen property is smoke free.
1 building
192 guestrooms or units
4 levels
10 dining venues
4 bars by the pool
12 bars or lounges
Built in 2016
Casino
Nightclub
Swim-up bar
Coffee shop
Deli
Business facilities
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Convenience store
Terrace
Garden
Outdoor picnic space
Gift shop
Beauty salon
Newspapers in lobby (free)
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Cancun Intl. Airport (CUN) (52.7 km / 32.8 mi)
Parking: Free self parking
Room Amenities
Ocean Riviera Paradise El Beso - All Inclusive - Adults Only offers 192 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Private balcony (furnished)
Deep soaking tub
Stocked minibar (free)
In-room dining (limited hours)
LCD television
Satellite channels
Premium channels
Coffee maker
Shower and tub combination
Housekeeping (daily)
Nightly turndown service
Hair dryer
Laptop safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ceiling fan
Ensuite bathroom
Food & Drink
Ocean Riviera Paradise El Beso - All Inclusive - Adults Only has 10 restaurants on site.
Room service (during limited hours) is available.
Spa Services
Body treatments
Facial treatments
Manicures and pedicures
Sauna in spa
Spa tub in spa
Massages
Hot stone massage
Swedish massage
Steam room in spa
Thai massage
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at 5:30 AM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 between bookings. This property affirms that it adheres to the cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe).
No rollaway/extra beds available
No cribs (infant beds) available
Minimum guest age is 18
Caters to adults only
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of European Holiday Home Association (EHHA - Europe)
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: USD 1.34 per accommodation, per night
The charges below are included in your overall room price:
New Year's Eve gala dinner fee
Christmas Eve gala dinner fee
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Ocean Riviera Paradise El Beso Adults Resort Xcaret
Ocean Riviera Paradise El Beso Adults Resort
Ocean Riviera Paradise El Beso All Inclusive Adults Only
Ocean Riviera Paradise El Beso All Inclusive Adults
Ocean Riviera Paradise El Beso Adults Only
Ocean Riviera Paradise Beso
You should know
Pool access available from 8:00 AM to 5:00 PM.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
