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El Beso Adults Only at Ocean Riviera Paradise - All Inclusive

4.5-star property
Carr Fed Chetumal Cancun km 296 Predio, Playa del Carmen, QROO 1-855-887-0424
3.7 out of 5
Good!
See all 31 travelocity Reviews

"We liked the adult swim out. Didn’t care much for the buffet especially all the locals that were there on weekends. They were very rude and didn’t a ... " More

By a verified traveller on Sun 18 Sep 2022

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Hotel Description

4.5-star beachfront property near Mamitas Beach

Beachfront retreat

Within 6 miles (10 km) of this property, you'll find Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida is within 6 miles (10 km) and Playa del Carmen Maritime Terminal is within 9 miles (15 km).

All-inclusive

This smoke-free property features a full-service spa, a nightclub, and 11 restaurants. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 3 outdoor tennis courts and get free self parking.

Junior Suite El Beso

Bed Count room.options.bedSize. Maximum Occupancy 3 Max
CA $391* Per night/room 6 May - 7 May

Junior Suite Swim Up

Bed Count room.options.bedSize. Maximum Occupancy 3 Max

Junior Suite Roof Top

Bed Count room.options.bedSize. Maximum Occupancy 3 Max

El Beso Adults Only at Ocean Riviera Paradise - All Inclusive ratings based on 31 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for El Beso Adults Only at Ocean Riviera Paradise - All Inclusive

Everyone (19) Couples (5) Family (4)
4 out of 5
I liked the tram that stops at different hotels so you can get to the beach or restaurants faster as it is a long walk. I didn't like that the billiards or batting cage, basketball and etc. Closed early. I like the room it was very modern. I didn't like the beach it was full of rocks and some seaweed. I injured my knee with a big bruise and a deep gash on my toe. I liked that the lifeguard was able to make it feel and heal better. The food was overall excellent.

Posted by on 12 Mar. 2019

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Comment from Hotel Management

20 Jun. 2019 by Ocean Riviera Paradise Management

Dear guest, Thank you very much for taking the time to share your excellent comments about your recent visit to ORP. We look forward to host you again in the near future. Best regards,

5 out of 5

Posted by on 9 Apr. 2024

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Comment from Hotel Management

11 Apr. 2024 by Ocean Riviera Paradise

Dear DorothyThank you very much for your kind review! We're thrilled to hear that you found our service excellent. Providing exceptional experiences for our guests is what we strive for, and we're glad we could meet your expectations.If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We're here to ensure your stay with us is nothing short of fantastic!Concierge Online

1 out of 5

Posted by on 31 Aug. 2023

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Comment from Hotel Management

20 Sep. 2023 by Ocean Riviera Paradise

Dear Ronald,We extend our apologies for not meeting your expectations during your stay at Ocean Riviera Paradise.Your feedback is highly valued, and we will carefully consider it to implement the necessary enhancements in our services.We extend a warm invitation for you to share with us a little more of your experience, so we can have the chance to identify opportunities and improve our services.We sincerely hope for the chance to offer you a more satisfactory experience in the future. Online concierge

5 out of 5
We liked the adult swim out. Didn’t care much for the buffet especially all the locals that were there on weekends. They were very rude and didn’t appreciate the place. They were there to park, get drink and eat

Posted by on 18 Sep. 2022

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Comment from Hotel Management

19 Sep. 2022 by The Ocean Riviera Paradise Management.

Dear Jesse D,We appreciate that you cared to share your valuable feedback.It is extremely rewarding to read that your stay at ORP has been a pleasant one.Looking forward to welcoming you again!Best regards,

1 out of 5
We bought adult package we paid extra $$$ for it and it was full of kids everywhere so upset that travelosity has such a false advertisment. Not recommened for couples at all

Posted by on 7 May 2022

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Comment from Hotel Management

19 May 2022 by Ocean Riviera Paradise Team

Dear Rami On behalf of Ocean Riviera Paradise we want to thank you for your feedback regarding your impression and experience in our hotel, this is very valuable. Our Sincerely Apologies for the inconveniences in your stay with us, we will share your comments with the Management in order to improve our service and products. Best Regards

2 out of 5

Posted by on 3 May 2022

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Comment from Hotel Management

11 Aug. 2022 by Ocean Riviera Paradise Team

Dear Lowanda On behalf of Ocean Riviera Paradise we want to thank you for your feedback regarding your impression and experience in our hotel, this is very valuable. Our Sincerely Apologies for the inconveniences in your stay with us, we will share your comments with the Management in order to improve our service and products. Best Regards

4 out of 5
Its was good no night life because of rhe covid restriction and the beaches was clothes so there wasnt alot to do after 11

Posted by on 20 Jul. 2021

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2 out of 5
This place was very disappointing! The theater, the sports bar and some of the restaurants were closed

Posted by on 19 Jun. 2021

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Comment from Hotel Management

6 Jul. 2021 by Ocean Riviera Paradise Management

Dear Mrs or Mr On behalf of Ocean Riviera Paradise we want to thank you for your feedback regarding your experience in our hotel, this is very valuable and we will share your comments with the Management in order to improve our service

3 out of 5
Did not like that only option for breakfast was buffet and it was terrible!

Posted by , from Lake Geneva, WI on 15 Dec. 2020

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Comment from Hotel Management

15 Dec. 2020 by Ocean Riviera Paradise Management

Dear guest, Thank you for taking the time to share your experience; we regret if some aspects of your stay failed to meet your expectations. We hope to have another opportunity to host you in the future and improve your perception of our resort. Best regards,

3 out of 5
service was ok! What I didn't like was the following: beach was not clean trash, outside the room was not clean along with the elevatory. Not enough service help had to wait at breakfast time! No service at the beach area for drinks and for swiming area to many rocks someone could get hurt?

Posted by on 14 Aug. 2020

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Comment from Hotel Management

16 Aug. 2020 by Ocean Riviera Paradise Management

Dear guest, Thank you for your review. We are glad to read you had an amazing experience with us, all your comments help us improve. We hope to have the opportunity to welcome you again soon. Best regards

About the El Beso Adults Only at Ocean Riviera Paradise - All Inclusive

Location Carr Fed Chetumal Cancun km 296 Predio, Playa del Carmen, QROO 77710

All-inclusive Details

  • All food and beverages included
  • Minibar (all beverages included)
  • Room service during certain hours
  • Buffet and à la carte dining

Property Features

El Beso Adults Only at Ocean Riviera Paradise - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. El Beso Adults Only at Ocean Riviera Paradise - All Inclusive offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. A nightclub, a 24-hour fitness center, and spa services are also featured at the luxury El Beso Adults Only at Ocean Riviera Paradise - All Inclusive. Free self parking is available. This 4.5-star Playa del Carmen property is smoke free.

  • 1 building
  • 192 guestrooms or units
  • 4 levels
  • 11 dining venues
  • 10 bars or lounges
  • Meeting rooms
  • Built in 2016
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

El Beso Adults Only at Ocean Riviera Paradise - All Inclusive offers 192 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony (furnished)
  • Deep soaking tub
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Sakura - This theme restaurant specializes in Japanese cuisine. Reservations are required.

Steak House - This restaurant serves dinner only. Reservations are required. Open select days.

Margarita - This restaurant specializes in Mexican cuisine and serves dinner only. Open select days.

Pez Vela - This restaurant specializes in Caribbean cuisine and serves lunch and dinner. Open select days.

Blue Moon - This theme restaurant serves breakfast and dinner. Open select days.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Swedish massage
  • Steam room in spa
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property is located in a private, adults-only section within the family-friendly Ocean Riviera Paradise Resort. Guests have exclusive access to an adult-only swimming pool, restaurant, and snack bar. Guests may also access facilities within Ocean Riviera Paradise Resort.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only
  • Debit cards
  • Staffed front desk
  • Grey water recycling system
  • Property is cleaned with disinfectant
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Program (H10 Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ocean Riviera Paradise El Beso Adults Resort Xcaret
  • Ocean Riviera Paradise El Beso Adults Resort
  • Ocean Riviera Paradise El Beso All Inclusive Adults Only
  • Ocean Riviera Paradise El Beso All Inclusive Adults
  • Ocean Riviera Paradise El Beso Adults Only
  • Ocean Riviera Paradise Beso

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.