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Grand Sunset Princess - All Inclusive

4.5 star property
4.5-star beachfront property near El Camaleón Mayakoba Golf Course

Choose dates to view prices

Photo gallery for Grand Sunset Princess - All Inclusive

Sundeck
Exterior
1 bedroom, free minibar, in-room safe, desk
Suite with Jacuzzi and Outdoor Shower
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Hot tub

Explore the area

Map
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Playa Xcalacoco
    ‪16 min walk‬
  • Gran Coyote Golf
    ‪6 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

View all photos for Super Saver

Super Saver

Super Saver

  • 47.56 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Garden View

Deluxe Suite, Garden View

Deluxe Suite, Garden View

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Club Room - Pool Access, Pool View

1 bedroom, free minibar, in-room safe, desk

Family Club Room - Pool Access, Pool View

  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room

1 bedroom, free minibar, in-room safe, desk

Family Room

  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite (with 2 Jacuzzis)

Suite (with 2 Jacuzzis)

Suite (with 2 Jacuzzis)

  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite with Jacuzzi and Outdoor Shower

Suite with Jacuzzi and Outdoor Shower

Suite with Jacuzzi and Outdoor Shower

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

On the beach.Within 2 miles (3 km) of this Playa del Carmen property, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Gran Coyote Golf and El Camaleón Mayakoba Golf Course are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 16 min walk - 1.4 km
  • Gran Coyote Golf - 6 min drive - 3.2 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 3.2 km
  • Playa del Carmen Main Beach - 12 min drive - 9.1 km
  • Tres Rios Ecopark - 13 min drive - 8.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Amaranto - ‬15 min walk
  • ‪Alberca - Pool - ‬2 min walk
  • ‪Privilege Lounge - ‬10 min walk
  • ‪Piano Bar - ‬17 min walk
  • ‪Restaurante Hacienda - ‬8 min walk

About this property

Grand Sunset Princess - All Inclusive

4.5-star beachfront property near El Camaleón Mayakoba Golf Course
Grand Sunset Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Enjoy the complimentary cabanas and umbrellas for a relaxing day at the beach. At Grand Sunset Princess - All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars, and 9 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. Free self parking is available.

This 4.5-star Playa del Carmen property is smoke free.

  • 672 guestrooms or units
  • 9 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 3 swim-up bars
  • 9 bars or lounges
  • 5425 sq ft of conference space
  • 504 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
Grand Sunset Princess - All Inclusive offers 672 accommodations with free minibar items and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, French, German, Spanish

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Grand Riviera Princess - All Inclusive

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, 3,929 reviews
The price is CA $279
CA $279 total
includes taxes & fees
Jun 30 - Jul 1
Grand Riviera Princess - All Inclusive

Property amenities

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 9 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Sunset Princess - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Sunset Princess All Inclusive
Grand Sunset Princess All Suites Resort
Grand Sunset Princess - All Inclusive Playa del Carmen
Grand Sunset Princess All Suites Resort Spa All Inclusive
Grand Sunset Princess - All Inclusive All-inclusive property

Grand Sunset Princess - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1281 out of 2732 reviews
Rating 8 - Good. 725 out of 2732 reviews
Rating 6 - Okay. 416 out of 2732 reviews
Rating 4 - Poor. 158 out of 2732 reviews
Rating 2 - Terrible. 152 out of 2732 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jarred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great but the water features around the property not very nice.
Stayed 22 nights in Mar 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a beautiful property. Lots of food options. Staff was amazing.
Stayed 7 nights in Apr 2025

6/10 Okay

Bihter

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Not good food and not clean
Stayed 7 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort!
Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very courteous and friendly.
Stayed 7 nights in Mar 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly experience
Stayed 3 nights in Mar 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
The many options you had
Stayed 7 nights in Mar 2025

10/10 Excellent

JESUS, ADDISON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place. We enjoyed the food variety, entertainment and shows, not to mention the beach and pools. Room cleaning service can improve, but it's not a deal breaker. Will definitely recommend.
Stayed 6 nights in Mar 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my daughter for her 18th birthday and got a swim out room. We had a great time; great food, great drinks, great room, and great staff. There were a lot of rocks at the shore of the water and I didn't bring water shoes, but the pools were great. We had a wonderful time!
Stayed 4 nights in Mar 2025

8/10 Good

Edwaed William

Liked: Cleanliness, staff & service, property conditions & facilities
Pools, bars, beach, convenience. Food was mediocre
Stayed 7 nights in Mar 2025

10/10 Excellent

Dillon Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing for families or travellers who want a little bit of everything. Sections of the resort were loud and entertaining. Other sections were quiet and relaxing. Our room had a light out and a leak from the air conditioner. Both were fixed quickly. Beach was really nice with soft sand. The ocean was rocky and hard for walking in the shallow area of the water. The grounds are huge but really nice and easy to walk around. They could use more internal shuttles for people wanted me to get around quicker.
Stayed 6 nights in Mar 2025

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had everything you need. A pharmacy would be ideal.
Stayed 10 nights in Feb 2025

10/10 Excellent

Emma Lucile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Wayne A

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 9 nights in March 2025. Staff was great. Swim out room was awesome! Property is super clean and landscaping is well done. Beach was nice, we had no trouble getting an umbrella hut. The food was real good in the restaurants and breakfast buffet but the dinner buffet was just ok, we only went once after an excursion and that was enough buffet for us... The star of this resort to us was the staff. The housekeepers and bartenders were top notch.
Stayed 9 nights in Mar 2025

8/10 Good

Rodrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed breakfast. The al a carte restaurants left something to be desired. Staff was nice and helpful.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Jerrica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went on a solo trip! The whole experience was 10/10
Stayed 4 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very helpful staff. Calm atmosphere. Good food in buffets.
Stayed 5 nights in Mar 2025

10/10 Excellent

Yakov

Liked: Cleanliness, staff & service, property conditions & facilities
Beach is impossible to use stones and weed all over
Stayed 7 nights in Mar 2025

6/10 Okay

Cherryanne

Travelled with family, Travelled with family and small children
This was a large property. I didn’t find the shuttles often enough (I.e. you would wait and the shuttle is full). Property is beginning to look run down. Upgrades required including the monitor sized tv in rooms. Bars were not open when they stated they would be and insufficient snack areas. Would be nice if they had a decent waterpark for kids. Overall it was quiet. The beach was packed with seaweed. The food was mundane. There were plenty pools but hard to find seating as well as the towel stands. I abhor that charges are in US dollars when visitors are international.
Stayed 4 nights in Mar 2025

6/10 Okay

Travis

Liked: Cleanliness, staff & service
Loved the animals around the property and it was also large so very spread out with all the people. The food was average but we did like the different theme nights at the buffet. Shows were not as great as other resorts we’ve been to. Drinks were average. It was very unclear how you reserved slots for the ala cart restaurants. I had to figure it out on my own and realized they open 3 days in advance at 10pm at night.
Stayed 6 nights in Mar 2025

10/10 Excellent

Alyssa

Stayed 7 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Rylee

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Gorgeous scenery and landscaping. The room was a little outdated and you could hear everything in the hallway. Food was okay, not great but not bad either. Lots of options for vegetarians. The staff were really nice and accommodating. Overall a great stay. The pools are nice and the beach is well maintained.
Stayed 5 nights in Mar 2025

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025