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Grand Sunset Princess - All Inclusive

5.0 star property
5-star beachfront property near El Camaleón Mayakoba Golf Course

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Photo gallery for Grand Sunset Princess - All Inclusive

On the beach, white sand, free beach shuttle, free beach cabanas
Exterior
Outdoor wedding area
Exterior
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪16 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪15 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪27 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for Deluxe Suite, Garden View

Deluxe Suite, Garden View

Deluxe Suite, Garden View

8.2 out of 10
Very good
(259 reviews)
  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Pool Access (with Bathtub, Pool View)

Deluxe Suite, Pool Access (with Bathtub, Pool View)

Deluxe Suite, Pool Access (with Bathtub, Pool View)

8.4 out of 10
Very good
(49 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Club Room - Pool Access, Pool View

Family Club Room - Pool Access, Pool View

Family Club Room - Pool Access, Pool View

7.8 out of 10
Good
(13 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Club Deluxe

Family Club Deluxe

Family Club Deluxe

7.4 out of 10
Good
(17 reviews)
  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Platinum Suite

Platinum Suite

Platinum Suite

8.0 out of 10
Very good
(40 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Laguna Villa Suite

Laguna Villa Suite

Laguna Villa Suite

9.0 out of 10
Wonderful
(16 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Deluxe with Garden View

Free minibar, in-room safe, desk, blackout drapes

Double Room Deluxe with Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • Sleeps 3

View all photos for Triple Room Luxury with Pool View

Free minibar, in-room safe, desk, blackout drapes

Triple Room Luxury with Pool View

  • 55 sq m
  • Sleeps 3

View all photos for Single Room Premium with Garden View

Free minibar, in-room safe, desk, blackout drapes

Single Room Premium with Garden View

  • 61 sq m
  • Sleeps 1

View all photos for Single Room with Lake View

Free minibar, in-room safe, desk, blackout drapes

Single Room with Lake View

  • 68 sq m
  • Sleeps 1

View all photos for Single Room Deluxe with Garden View

Free minibar, in-room safe, desk, blackout drapes

Single Room Deluxe with Garden View

9.0 out of 10
Wonderful
(7 reviews)
  • 55 sq m
  • Sleeps 1

View all photos for Double Room Deluxe with Garden View

Free minibar, in-room safe, desk, blackout drapes

Double Room Deluxe with Garden View

  • 55 sq m
  • Sleeps 3

View all photos for Quadruple Room Deluxe with Garden View

Free minibar, in-room safe, desk, blackout drapes

Quadruple Room Deluxe with Garden View

  • 55 sq m
  • Sleeps 4

View all photos for Single Room Deluxe with Garden View

Free minibar, in-room safe, desk, blackout drapes

Single Room Deluxe with Garden View

  • 55 sq m
  • Sleeps 2

View all photos for Single Room Deluxe with Garden View

Free minibar, in-room safe, desk, blackout drapes

Single Room Deluxe with Garden View

  • 55 sq m
  • Sleeps 3

View all photos for Triple Room Deluxe with Garden View

Free minibar, in-room safe, desk, blackout drapes

Triple Room Deluxe with Garden View

  • 55 sq m
  • Sleeps 3

View all photos for Triple Room Deluxe with Garden View

Free minibar, in-room safe, desk, blackout drapes

Triple Room Deluxe with Garden View

  • 55 sq m
  • Sleeps 4

View all photos for Single Room Luxury with Pool View

Free minibar, in-room safe, desk, blackout drapes

Single Room Luxury with Pool View

  • 55 sq m
  • Sleeps 1

View all photos for Double Room Luxury with Pool View

Free minibar, in-room safe, desk, blackout drapes

Double Room Luxury with Pool View

  • 55 sq m
  • Sleeps 2

View all photos for Single Room Premium with Garden View

Free minibar, in-room safe, desk, blackout drapes

Single Room Premium with Garden View

  • 61 sq m
  • Sleeps 2

View all photos for Double Room Premium with Garden View

Free minibar, in-room safe, desk, blackout drapes

Double Room Premium with Garden View

  • 61 sq m
  • Sleeps 3

View all photos for Double Room Premium with Garden View

Free minibar, in-room safe, desk, blackout drapes

Double Room Premium with Garden View

  • 61 sq m
  • Sleeps 2

View all photos for Double Room Premium with Garden View

Free minibar, in-room safe, desk, blackout drapes

Double Room Premium with Garden View

  • 61 sq m
  • Sleeps 3

View all photos for Quadruple Room Premium with Garden View

Free minibar, in-room safe, desk, blackout drapes

Quadruple Room Premium with Garden View

  • 61 sq m
  • Sleeps 4

View all photos for Triple Room Premium with Garden View

Free minibar, in-room safe, desk, blackout drapes

Triple Room Premium with Garden View

  • 61 sq m
  • Sleeps 3

View all photos for Triple Room Premium with Garden View

Free minibar, in-room safe, desk, blackout drapes

Triple Room Premium with Garden View

  • 61 sq m
  • Sleeps 4

View all photos for Double Room with Lake View

Free minibar, in-room safe, desk, blackout drapes

Double Room with Lake View

  • 68 sq m
  • Sleeps 2

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout drapes

Super Saver

9.4 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Platinum Suite Plunge Pool

Suite

Platinum Suite Plunge Pool

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

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Hyatt Centric Playa del Carmen - Downtown House & Beach House

Downtown Playa del Carmen
  • Pool
  • Pet friendly
  • Free WiFi
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4.3 out of 5, Excellent, 212 reviews
The price is CA $184
CA $296 total
includes taxes & fees
Mar 2 - Mar 3
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About the area

Playa del Carmen

On the beach.Within 2 miles (3 km) of this Playa del Carmen property, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Gran Coyote Golf and El Camaleón Mayakoba Golf Course are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 16 min walk - 1.4 km
  • Quinta Avenida - 14 min drive - 8.8 km
  • Playa del Carmen Main Beach - 15 min drive - 9.1 km
  • Xcaret Eco Theme Park - 27 min drive - 18.6 km
  • Maroma Beach - 29 min drive - 13.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Amaranto - ‬15 min walk
  • ‪Mike’s Coffee - ‬17 min walk
  • ‪Piano Bar - ‬17 min walk
  • ‪Fresco Bar - ‬8 min walk
  • ‪El Beso Pool Bar - ‬14 min walk

About this property

Grand Sunset Princess - All Inclusive

5-star beachfront property near El Camaleón Mayakoba Golf Course
Grand Sunset Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Enjoy the complimentary cabanas and umbrellas for a relaxing day at the beach. At Grand Sunset Princess - All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars, and 15 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available. A complete renovation of Grand Sunset Princess - All Inclusive was completed in November 2025.

This 5-star Playa del Carmen property is smoke free.

  • 672 guestrooms or units
  • 10 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 3 swim-up bars
  • 15 bars or lounges
  • 5425 sq ft of conference space
  • 504 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
Grand Sunset Princess - All Inclusive offers 672 accommodations with free minibar items and minibars. Rooms open to furnished balconies. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

Indoor pool, 12 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas
Grand Riviera Princess - All Inclusive
  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.0 out of 5, Very good, 4,405 reviews
The price is CA $387
CA $491 total
includes taxes & fees
Mar 19 - Mar 20
Grand Riviera Princess - All Inclusive

Property amenities

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 15 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Tennis lessons

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Grand Sunset Princess All Inclusive
Grand Sunset Princess All Suites Resort
Grand Sunset Princess - All Inclusive Playa del Carmen
Grand Sunset Princess All Suites Resort Spa All Inclusive
Grand Sunset Princess - All Inclusive All-inclusive property

Grand Sunset Princess - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 68 out of 139 reviews
Rating 8 - Good. 37 out of 139 reviews
Rating 6 - Okay. 19 out of 139 reviews
Rating 4 - Poor. 6 out of 139 reviews
Rating 2 - Terrible. 9 out of 139 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Abigail

Honestly- minus them trying to get you to sign up for a travel plan
Stayed 3 nights in Dec 2025

6/10 Okay

Kimbalee

Travelled with family and small children
Disliked: Amenities
Hotel under construction. Staff harassed me to go to timeshare meetings.
Stayed 6 nights in Dec 2025

6/10 Okay

Kimbalee

Disliked: Amenities, property conditions & facilities
From from the moment we arrived we were harassed by staff to a presentation. They promised us a fourth day three night trip, but we never received it because we weren’t willing to drop $5000 to be a part of some form of a timeshare. It was a horrible experience and I probably will never go back.
Stayed 2 nights in Dec 2025

8/10 Good

RHONDA ALEXIS, MONTGOMERY

Liked: Cleanliness, property conditions & facilities
Rooms are clean and spacious modern looking. The bathroom need garbage receptacle and shower stale need somewhere to put soaps and stuff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jill

Stayed 5 nights in Nov 2025

10/10 Excellent

Afshin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect and fantastic
Stayed 4 nights in Nov 2025

10/10 Excellent

Marie-Andrée

Liked: Cleanliness, staff & service, property conditions & facilities
The service staff were so nice and helpful. The service they provided was excellent!
Stayed 7 nights in Nov 2025

4/10 Poor

Gesty-Rose, Milton

Disliked: Amenities, property conditions & facilities
The room was okay but had a st4ong smell if urinr. The staff are not very friendly and rhe buffet lavks attention.
Stayed 7 nights in Nov 2025

8/10 Good

Najee

Travelled with family
Liked: Cleanliness
Overall, the hotel is nice. A little dated. There was a lot of construction going on at the time of our visit. This resulted in some property amenities being unavailable. The kids water playground was under construction. There are also a lot of raccoon like animals that will come poolside and steal your food and drinks. The animals were not aggressive, but definitely an annoyance. The rooms were nice and clean. The staff was very friendly.
Stayed 4 nights in Nov 2025

10/10 Excellent

XIAOFAN

Stayed 7 nights in Nov 2025

10/10 Excellent

Vernita Powell

Stayed 3 nights in Nov 2025

10/10 Excellent

Melissa M, Union City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the new updated rooms they were clean. Staff was amazing. The poor area was good. It wasn’t crowded. They had good music playing.
Stayed 3 nights in Nov 2025

8/10 Good

Anastasia

Travelled with group
Liked: Cleanliness
Room was spotless, stuff also was very friendly, food is 5 stars! Beach very shallow and rocks, but not critical. The only thing wasn’t very convenient that they had one shuttle in the whole resort.the walk takes about 15 minutes one way, not all days are good for walking.
Stayed 5 nights in Nov 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 3 nights in Nov 2025

8/10 Good

Barbara Louise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was newly remodelled, the staff and service levels were amazing. I would have given 5 stars, but most of the amenities were closed due to renovation of Grand Riviera Princess, for example I booked the hydrotherapy on the app. When i arrived for the appointment, I was told they dont monitor the app because the pool is closed. I would have appreciated knowing that part of the resort was closed. All in all, we had a great vacation and will probably return next year.
Stayed 8 nights in Nov 2025

10/10 Excellent

Cristian, Guatemala

Travelled with family and small children
Liked: Cleanliness, staff & service
No supe que estaba en remodelación. La recepción tampoco informó al hacer check in. No pude hacer actividades con mis hijos.
Stayed 4 nights in Nov 2025

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Si me gusto la alberca
Stayed 4 nights in Nov 2025

10/10 Excellent

Amandine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel de l’hôtel est au petit soin . Séjour inoubliable . Nous recommandons cet établissement et reviendrons avec plaisir .
Stayed 7 nights in Nov 2025

10/10 Excellent

Severo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todos fue genial sobre todos el transporte y excelente servicio de alexa
Stayed 4 nights in Nov 2025

8/10 Good

Ezequiel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comida perfecta en todos los restaurantes
Stayed 1 night in Nov 2025