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Mahekal Beach Front Resort & Spa

4.0 star property
4-star beachfront hotel near Mamitas Beach

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Photo gallery for Mahekal Beach Front Resort & Spa

5 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)
Property video
Gym
Snack bar
5 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

View in a map
38 St And The Beach, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪2 min walk‬
  • Quinta Avenida
    ‪6 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

View all photos for Run of House - Free Breakfast

Premium bedding, down comforters, Select Comfort beds, minibar

Run of House - Free Breakfast

7.4 out of 10
Good
(6 reviews)
  • 21 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed

View all photos for Ocean View Palapa

Ocean View Palapa

Ocean View Palapa

7.6 out of 10
Good
(8 reviews)
  • 21 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Ocean View

Ocean View

Ocean View

8.6 out of 10
Excellent
(9 reviews)
  • 21 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Bungalow

Premium Bungalow

Premium Bungalow

9.6 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for The Oasis

The Oasis

The Oasis

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for The Oasis Palapa

Premium bedding, down comforters, Select Comfort beds, minibar

The Oasis Palapa

9.2 out of 10
Wonderful
(5 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Garden View

Premium bedding, down comforters, Select Comfort beds, minibar

Garden View

7.8 out of 10
Good
(18 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Garden View Palapa

Garden View Palapa

Garden View Palapa

8.8 out of 10
Excellent
(30 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

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About the area

Playa del Carmen

On the beach.You'll be steps from Mamitas Beach and within a 10-minute walk of Quinta Avenida with a stay at this Downtown Playa del Carmen hotel. Also, Mario Villanueva Stadium Madrid is within half a mile (1 km) and Quinta Alegría Shopping Mall is within 2 miles (3 km).

What's nearby

  • Mamitas Beach - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Quinta Avenida - 6 min walk - 0.6 km
  • Quinta Alegría Shopping Mall - 10 min walk - 0.8 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Mamita's Beach Club - ‬5 min walk
  • ‪La Vagabunda - ‬1 min walk
  • ‪La Cueva del Chango - ‬4 min walk
  • ‪La Perla Pixan Cuisine & Mezcal (Calle 38) - ‬3 min walk
  • ‪PIOLA - ‬4 min walk

About this property

Mahekal Beach Front Resort & Spa

4-star beachfront hotel near Mamitas Beach
Some rates at Mahekal Beach Front Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers. At Mahekal Beach Front Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. This luxury hotel also offers a hot tub, a fitness center, and a terrace. A complete renovation of Mahekal Beach Front Resort & Spa was completed in January 2023.

Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

  • 195 guestrooms or units
  • 2 levels
  • 33 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Built in 1985
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Mahekal Beach Front Resort & Spa offers 195 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks and desk chairs. Select Comfort beds feature down comforters and premium bedding. Business-friendly amenities include phones along with free local calls (restrictions may apply). Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Revive has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2023 Travel + Leisure 500.

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Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 27 for adults and USD 27 for children
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach yoga
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Free beach club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Library
  • Playground
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Access methods

Staffed front desk

Pets

  • Pets: USD 30.25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Christmas Day (December 25) Gala Dinner per adult: USD 120
  • Christmas Day (December 25) Gala Dinner per child: USD 60 (from 5 to 12 years old)
  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Bicycle storage
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Lending library access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 27 for adults and USD 27 for children
  • Airport shuttle fee: USD 302 per person (roundtrip)
  • Airport shuttle fee per child: USD 302 (roundtrip), (from 5 to 12 years old)
  • Pet fee: USD 30.25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 100
Safety features at this property include a fire extinguisher, a smoke detector, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 100. For guests' safety, the property includes a fire extinguisher, a smoke detector, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mahekal
Mahekal Beach
Mahekal Beach Playa del Carmen
Mahekal Beach Resort
Mahekal Beach Resort Playa del Carmen
Mahekal Resort
Mahekal Beach Hotel Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen

Mahekal Beach Front Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 670 out of 1006 reviews
Rating 8 - Good. 156 out of 1006 reviews
Rating 6 - Okay. 92 out of 1006 reviews
Rating 4 - Poor. 39 out of 1006 reviews
Rating 2 - Terrible. 49 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kristin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jekaterina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, property and location. Thank you to Daniel for making our stay smooth & worry free!
Stayed 5 nights in Jun 2025

10/10 Excellent

Jennifer

Stayed 9 nights in May 2025

10/10 Excellent

Aiman

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Their hospitality was great. The resort was very welcoming and the staff was very nice and accommodating. The only thing I didn't like was that they didn't clarify the importance of the bracelets they provide.
Stayed 4 nights in Jun 2025

10/10 Excellent

Deana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay at Mahekal, will definitely go back again. An excellent time every visit! Staff is incredible and the resort is beautiful.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I MISS THE NIGHTLY BUFFET. THE FOOD ON THE MENU IS NOT AS GOOD AS BEFORE.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Mahekal. This is the second time we've been there and the staff was so friendly and helpful. It is always just a relaxing feel to be there.
Stayed 5 nights in May 2025

10/10 Excellent

Mingzhuo

Stayed 4 nights in Mar 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful little resort. It is truly a beautiful and tranquil place just a short walk from the main shopping and dining hub of Playa del Carmen. We extended our stay because we loved it so much!
Stayed 4 nights in Jan 2025

6/10 Okay

Angela

Travelled with partner
Liked: Staff & service
We wouldn't recommend the palapa roof units due to odor. The odor is stronger in some units, and less in others, but always present; they “treat” these units with a “smell good” to hide the odor, but doesn’t always work. The odor is most likely mold and mildew; this particular unit (#135) didn’t get as much sun to keep it dried out thus the stronger odor. They also spray the roofs with a flame retardant and water-resistant chemical that supposedly dries within 30-minutes and the next guest is ushered in, per the contractor spraying the unit next to ours. We moved to #96 (garden view) on the morning of our 4th day and it was perfect for our needs. You'll notice noise in all units; property is in a good location with tons of restaurants just outside the front gate. We dined on property our entire stay; we had an ocean view at breakfast buffet @ Las Olas and lunch @ Fuego each day AND a daily stop at Starbucks. Property needs maintenance and updating (pools and furniture need cleaned more regularly). No TV, but great WiFi; bring your laptop for streaming, if that’s important. Servers are incredible. BIG SHOUT OUT to Sophia, Enrique and Manuel for taking such good care of us during our stay! While there's a great view here, it's the people that make the difference and the team here is amazing and works so hard to make your stay enjoyable. Front desk was great too, no issues with overcharging etc. and they were quick to move us to a comfier unit when requested. Thank-you!!
Stayed 7 nights in May 2025

10/10 Excellent

Shellie J

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property is gorgeous and the staff are very attentive. The atmosphere is very relaxing.We will definitely be back!!
Stayed 9 nights in May 2025

6/10 Okay

Krystal

Disliked: Property conditions & facilities

Lovely setting - but needs work!

The hotel grounds are lovely, and the view of the (albeit very shallow) section of beach and sea is nice when the sun is out. We liked the proximity to the beach and fuego from our room. However, £700 per person for 4 nights did not reflect the hotel. The rooms are tired, the sun loungers, beanbags etc were all stained,ripped ,bleached. One pool was closed entirely. The service at times was odd. We’d often sit for a long time waiting for menus at lunch, even though there were so many staff around. The food was just ok at fuego. The breakfast had little vegan options, although the staff were lovely & a nice view over the pool. The other a la carte restaurant we tried only once and the food was bad. The hummus was like soup and with no bread? A confused menu. There were no updates/info on the activities (could never find the staff) the concierge never responded on the WhatsApp. We’d go in person to the desk and they were never there. At our 5am checkout we were asked to walk back to the room to get the 2nd plastic key card before they’d let us leave. Once in the cab the security demanded we show a receipt before he’d let us leave, even tho he’d just watched us check out? Could be lovely but needs some serious overhaul with modernisation of the rooms and some injection of initiative to some of the service. Overpriced for a place that reflects a tired 3*. Roberto at dinner, blonde lady at breakfast/lunch & taller/bald beach service waiter all wonderful & worked v hard.
Stayed 4 nights in May 2025

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Even though the property was just off the main street, you would never have known it. It is a hidden gem alongside the beach.
Stayed 3 nights in May 2025

10/10 Excellent

Markus, Atlanta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I've been to this property 5 times or more. If I want to stay in a resort in Playa del Carmen, this is the only one I would consider. You are right in town (5th avenue is practically outside the resort) yet it feels like you are in a very natural, almost jungle-ish setting, with a cool vibe and multiple pools and restaurants, and the occasional animal walking by. All other Playa hotels are concrete bunkers by comparison.
Stayed 4 nights in May 2025

10/10 Excellent

Deborah

Liked: Amenities, property conditions & facilities
Skip
Stayed 5 nights in May 2025

10/10 Excellent

Elizabeth A

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is absolutely beautiful. Service was great. Just keep in mind. It’s a small private beach for a few feet and then it’s public beach to the water so that can get pretty crowded with the general public using the beach in front of the property.
Stayed 5 nights in May 2025

10/10 Excellent

Alexander

Stayed 1 night in May 2025

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful……
Stayed 7 nights in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Staff & service, property conditions & facilities
The staff is fantastic!
Stayed 4 nights in May 2025

10/10 Excellent

Mohamed Amine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 5 nights in Apr 2025

10/10 Excellent

Melinda, Loveland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and extremely pleasant
Stayed 6 nights in May 2025

10/10 Excellent

KELLY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay there again and the staff is great wish the water pressure in the rooms was way better. Barely worked while there. Wish you had a shuttle service to and from airport that was available and reasonably priced.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 4th time staying here. Every time the staff have been excellent. We especially want to mention 2 staff, Kimberly and Daniel. They both go above and beyond for their guests! This time we did notice more trash around the property, updates needed, especially pool tables, and other game tables.
Stayed 6 nights in Apr 2025