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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property

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Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Aerial view
Suite, 1 Bedroom, Oceanfront (Master) | Terrace/patio
Premium Suite, 1 Bedroom, Oceanfront (Master) | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool

Explore the area

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Quinta Avenida
    ‪3 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

Playa del Carmen

Beachfront retreat .A stay at this Downtown Playa del Carmen hotel places you steps from Playa del Carmen Main Beach and a 5-minute walk from Quinta Avenida. Mamitas Beach and Pier Navega are also within half a mile (1 km).

What's nearby

  • Mamitas Beach - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Quinta Avenida - 3 min walk - 0.3 km
  • Central Square - 9 min walk - 0.8 km
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬3 min walk
  • ‪Café México - ‬1 min walk
  • ‪Pelicano's - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Table tennis
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1527 out of 2669 reviews
Rating 8 - Good. 652 out of 2669 reviews
Rating 6 - Okay. 279 out of 2669 reviews
Rating 4 - Poor. 103 out of 2669 reviews
Rating 2 - Terrible. 108 out of 2669 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zachary Delray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

patricia l

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was beautiful and clean! great food selection. however, there is a stench of dead fish that is vert overwhelming coming from the shore. there really is no Beach Here!!!
Stayed 6 nights in Apr 2025

6/10 Okay

Angela

Liked: Staff & service
Stayed 7 nights in Mar 2025

10/10 Excellent

Leslie Marilu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality was good, drinks were good but room service food quality wasn’t the best and that’s not included in all inclusive package. Less cabanas and more chair around the pool would have been nice. Perfect location for walking downtown.
Stayed 4 nights in Mar 2025

8/10 Good

Hal, Colville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our expectations were exceeded considering our last min change. The original trip was supposed to be in Aruba, but since they required a vaccine I had no proof of, we were denied the flight and instead, we flipped the trip to playa del Carmen with the Wyndham. It was a lot of fun. Most of the staff was great. The ones who give it their all, you can tell don’t resent others and it’s a true pleasure to make our vacation fun. The ones who do, you can tell they don’t like young American men. At least that’s how I was made to feel even though I was in a cabana (paid extra), speaking Spanish, very respectful and with this one particular staff member, I always felt like a problem despite tipping well at the beginning of the day. Good spots within walking distance and we enjoyed even seeing the nearby beaches where locals go. The excursion team at the hotel were a joy to work with to get the right trip for us to see Chichen Itzá. Food was good, only ask is mangos for breakfast with the other nice fruits. I’d go back to this place for sure and even bring more family with us, and just not during spring break with my annoying and overly attention seeking fellow (young) Americans.
Stayed 3 nights in Mar 2025

8/10 Good

Rubi

Liked: Cleanliness, staff & service, property conditions & facilities
The beach has too many rocks Lack of drawers in the room It makes no sense to go from the beach to the pool through the property without a shower to rinse off before entering the hotel.
Stayed 6 nights in Mar 2025

8/10 Good

Crisanto

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Went to the ventanas buffet restaurant and told the lady at the booth we were their for a quick salad and dessert and she said quick delights has that, basically running us off and I said no we want the food from the buffet instead and she made a nasty face at us !
Stayed 2 nights in Mar 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great place but no beach area
Stayed 3 nights in Mar 2025

4/10 Poor

Irene

Regret it.

Overpriced for the quality of food they offer, lack of access to the beach, limited hours to access the pool/food and overall the hotel starts simmering down and cutting activities around 8:30 pm.
Stayed 3 nights in Mar 2025

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and close to the centre of Playa del Carmen. The staff was great - and the rooms are nice. The pool area is quite noisy - with loud music playing for much of the day... which was a big downside for us. And the beach is basically non-existent.
Stayed 7 nights in Mar 2025

10/10 Excellent

Herminia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful resort filled with amazing staff members who go above and beyond. The pool is great ans its walking distances from so many hiding gens! Def would recommended this spot. It doesn't have a private beach but its walking distances to multiple public beaches
Stayed 3 nights in Mar 2025

10/10 Excellent

Ulysses

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect.
Stayed 5 nights in Mar 2025

8/10 Good

Elyse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely one week stay at Wyndham in March 2025. This resort is really good for the mid-range price. Pros: - Best food I've had at an AI and honestly many restaurants I've been to. Even the buffet food was amazing. - 1 block away from Quinta so easy access to the town, food, shopping, nightlife, etc., but far enough away that you can't hear it all night. - Resort is clean and kept-up - Staff are friendly for the most part - Lots of areas to sit and rest or join the fun depending on your preference - We walked from ADO on Quinta and was an easy 15 minute walk to the hotel Cons: - Resort is a bit outdated and some of the wear and tear is showing - Beach is small and rocky on the very edge of the hotel - Seaweed piles up on the shore beside the beach and can smell if left in the sun - Guests get limited number of water bottles and can only receive 4 extra from room service. We did not get our allotted amount during house cleaning one day and staff still would only give us 4 as a "refill" - Octopus from Brasas gave mild food poisoning to our guest and another we spoke to. Resort is overall pretty good and would recommend for people wanting to stay at a budget-friendly AI
Stayed 7 nights in Mar 2025

10/10 Excellent

Sofia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One thing I didn’t love was that it smelled AWFUL until about 11:30 everyday. But it was a great trip! The buffet was great, italian was great. Zarape (Mexican) and Brasas (grill) were both awful. The bars were so fun, and the little beach bar was adorable. The beach at night wasn’t super secure but during the day the security did a good job for the most part from deflecting tourists scams. I didn’t love that everywhere I went it seemed like they were trying to get me to buy an extra package, and the spa people harassed me pretty aggressively, but again. I survived. Overall, I would totally stay again!
Stayed 5 nights in Mar 2025

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose, who did the yoga and other activities was great, lovely way to start each day practicing yoga overlooking the ocean
Stayed 5 nights in Mar 2025

10/10 Excellent

Kaitlyn

Stayed 9 nights in Feb 2025

6/10 Okay

Crystal

Stayed 2 nights in Mar 2025

10/10 Excellent

Zach

Stayed 7 nights in Feb 2025

10/10 Excellent

Renee

Stayed 5 nights in Feb 2025

10/10 Excellent

Glenn A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. Convenient to 5th street with excellent options and experiences. Through no fault of the property the beach is non-existent . North beach is very nice, had to walk north to enter water due to shoreline rocky conditions.
Stayed 8 nights in Feb 2025

10/10 Excellent

MARK

Travelled with partner
Liked: Cleanliness, amenities
Great stay I would recommend this resort to anyone! Great stay!
Stayed 10 nights in Feb 2025

10/10 Excellent

Sam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are all extremely kind and good at their jobs. The dining options in the resort are solid, and the food within each restaurant/ the buffet beat my expectations. Room service was prompt, gym was decent, and the pools and hot tub were very nice. I felt like the hotel played above my expectations. Also, as someone with severe food allergies, I felt well taken care of here. Every meal I was asked if I had allergies and was able to speak to a chef or waiter who could assist in making sure my meals were safe for me. Shoutout to Luis and Humberto!
Stayed 7 nights in Feb 2025