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BlueBay Grand Esmeralda All Inclusive

Property class: 4
Family-friendly 4-star property near El Camaleón Mayakoba Golf Course

Choose dates to view prices

Photo gallery for BlueBay Grand Esmeralda All Inclusive

A resort with a large swimming pool, lounge chairs, palm trees, and a beach area.
A modern outdoor lounge area with a pool, seating, and a covered patio.
A beach scene with a thatched-roof structure, palm trees, and beach chairs.
A modern hotel with a white facade, surrounded by lush greenery and palm trees.
A lobby with a high ceiling, star-shaped ceiling decorations, red sofas, and potted plants.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪7 min drive‬
  • Place, Tres Rios Ecopark
    ‪9 min drive‬
  • Place, Gran Coyote Golf
    ‪12 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Room, Garden View

A hotel room with a bed, a desk, a chair, and a view of the outdoors.

Deluxe Room, Garden View

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Emerald)

A hotel room with a large bed, a desk with a chair, a ceiling fan, and a wall-mounted artwork.

Suite, 1 Bedroom (Emerald)

  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Pool Access, Garden View (Emerald)

A poolside area with a covered seating area, palm trees, and a clear view of the ocean.

Suite, Pool Access, Garden View (Emerald)

  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Partial Ocean View

A hotel room with two beds, a desk, and a large mirror.

Deluxe Room, Partial Ocean View

  • Partial ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Ocean View

A hotel room with a large bed, a wooden headboard, a decorative wall piece, a window with curtains, and a chair.

Deluxe Room, Ocean View

  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE

  • Sleeps 4
  • Free WiFi

View all photos for DOUBLE DELUXE GARDEN VIEW

A hotel room with a large bed, a desk with a chair, a ceiling fan, and a wall-mounted artwork.

DOUBLE DELUXE GARDEN VIEW

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

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About the area

Playa del Carmen

Seaside stay .A stay at this Riviera Maya property places you within 3 miles (5 km) of El Camaleón Mayakoba Golf Course and 6 miles (10 km) of Gran Coyote Golf. Maroma Beach is within 6 miles (10 km) and Quinta Avenida is within 9 miles (15 km).
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • El Camaleón Mayakoba Golf Course - 7 min drive - 4.6 km
  • Tres Rios Ecopark - 9 min drive - 3.8 km
  • Playa Paraiso Golf Course - 12 min drive - 12.7 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 12 min drive - 13.0 km
  • Gran Coyote Golf - 12 min drive - 8.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Amaranto - ‬13 min drive
  • ‪Seafood - ‬17 min walk
  • ‪Beach Bar - ‬6 min walk
  • Yucatán Main Restaurant
  • ‪Lizards Pool Bar & Terrace - ‬10 min drive

About this property

BlueBay Grand Esmeralda All Inclusive

Family-friendly 4-star property near El Camaleón Mayakoba Golf Course
BlueBay Grand Esmeralda All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

BlueBay Grand Esmeralda All Inclusive offers its guests 3 outdoor swimming pools, outdoor tennis courts, a hot tub, and a fitness center. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces.

There are 3 meeting rooms available. A children's pool, spa services, and a terrace are also featured at the family-friendly BlueBay Grand Esmeralda All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 979 guestrooms or units
  • 4 levels
  • 8 buildings
  • 6 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
BlueBay Grand Esmeralda All Inclusive offers 979 accommodations with free minibar items and safes. Rooms open to balconies or patios. LCD televisions come with cable channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Volleyball
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at BlueBay Grand Esmeralda All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.44 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property Registration Number 008-007-000898/2025

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property

Frequently asked questions

How close is BlueBay Grand Esmeralda All Inclusive to the airport?

BlueBay Grand Esmeralda All Inclusive is 28 mi (265-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at BlueBay Grand Esmeralda All Inclusive?

As of Aug 26, 2026, prices found for a 1-night stay for 2 adults at BlueBay Grand Esmeralda All Inclusive on Sept 9, 2026 start from CA $196, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does BlueBay Grand Esmeralda All Inclusive have an airport shuttle?

Airport shuttle services are not available at BlueBay Grand Esmeralda All Inclusive.

How close is BlueBay Grand Esmeralda All Inclusive to the beach?

This property is 4.7 mi (12-min drive) from Maroma Beach and 7.9 mi (23-min drive) from Mamitas Beach. Don't forget your sunscreen!

Does BlueBay Grand Esmeralda All Inclusive offer free breakfast?

BlueBay Grand Esmeralda All Inclusive does not offer free breakfast.

Is there a casino at BlueBay Grand Esmeralda All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (14-min drive) is nearby.

What time is check-in at BlueBay Grand Esmeralda All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at BlueBay Grand Esmeralda All Inclusive?

This property offers free self parking.

Does BlueBay Grand Esmeralda All Inclusive have a pool?

BlueBay Grand Esmeralda All Inclusive features 3 outdoor pools and a children's pool.

Does BlueBay Grand Esmeralda All Inclusive have a restaurant?

Yes, there are 6 restaurants on site.

Does BlueBay Grand Esmeralda All Inclusive have a spa?

Pamper yourself with a day at BlueBay Spa, where you can enjoy body treatments, reflexology, and body wraps.

How close is BlueBay Grand Esmeralda All Inclusive to downtown Playa del Carmen?

BlueBay Grand Esmeralda All Inclusive is 6.3 mi away from Playa del Carmen.

BlueBay Grand Esmeralda All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 351 out of 1240 reviews
Rating 8 - Good. 260 out of 1240 reviews
Rating 6 - Okay. 283 out of 1240 reviews
Rating 4 - Poor. 160 out of 1240 reviews
Rating 2 - Terrible. 186 out of 1240 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Krista Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Zury Mayde

Clean room, staff really friendly and beautiful surroundings.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, entertainment, food and swimming.
Fresh fish tacos
Restaurant
Outdoor
Coatis
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, beautiful pool, loved everything about this resort
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Darcell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very satisfied with my trip. The resort was beautiful. I enjoyed the golf cart rides .. I wish it had a lil more night life there
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Nahanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was terrific, food selection was mostly good, drinks were yummy. The resort is a little dated but that is reflected in the price.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment staff were excellent. Francisco at the pool buffet was also amazing. Loved the pool area too.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Abel

Liked: Cleanliness, amenities, property conditions & facilities
yes, loved the staff & room, everything was perfect!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Mallori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a wonderful experience I kept my expectations low coming and it was a wonderful stay . The buffets were amazing staff was helpful and kind . I have absolutely no complaints.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Valery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very good staff. food mediocre.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

KRISTI

Liked: Cleanliness, staff & service, amenities
Our room was dated but clean and the beds were very comfortable. We had lots of hot water and good water pressure. The bars had a good selection and the staff that served drinks around the pool were excellent!
Stayed 7 nights in Mar 2026
Verified review

6/10 Okay

Tatjana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
we stayed for a 4 night getaway. We
Stayed 4 nights in Mar 2026
Verified review

2/10 Terrible

Dishanna

Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t like any thing the food was nasty I was only able to go to one restaurant out of 5 you have to make reservations for the others seaweed smell was horrible and only have of the resort was functional over all I will never go back there
Stayed 3 nights in May 2026
Verified review

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an overall good experience, however, the VIP people were too annoying trying to convince you to become a member all the time since you arrived but other than that it was good.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

William

Liked: Amenities, property conditions & facilities
Beach was very nice and clean. Staff were friendly and the restaurants were generally good. Would have been nice if there was a swim up bar but it is what it is. Very good stay overall
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Pros Great property, beach, restaurants, room Staff was outstanding Pool excellent Gym OK Cons At least 2 elevators were not working At last a couple of equipments in the gym need maintenance The coffee house opens 10am (I think it should open 6:30am) They need to add more tents and umbrellas at the beach and by the pool
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

behnam

Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice and clean And very good and kind and friendly staff I really like them and enjoyed my trip Thank you BlueBay
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is beautiful with several pools and accessible bars by the pool side. Rooms are clean, the washroom just needs some updates and a bit more cleaning. The buffets are amazing but the an la cart menus at the restaurants need a bit of work. Staff very friendly.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Rance Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff very helpful
Stayed 10 nights in Jan 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, beaches, and great staff.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean, mini fridge stocked every day. The restaurants had lots of variety and were the best we've been to in a long time on vacations in Mexico. People mixed well and were very friendly. By far this is a favorite resort and we will be coming back often.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Juan Duran

Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities are awesome! Rooms are clean
Stayed 5 nights in Jan 2026
Verified review

2/10 Terrible

Ruhul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much pressure with the golf cart
Stayed 5 nights in May 2026

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