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Close to the beach
At this Colonos Cuzamil property, you'll be within a 5-minute walk of Dolphinaris and Gonzalo Guerrero. Palacio Municipal and Stingray Beach are also within half a mile (1 km).
A full-service spa, 4 restaurants, and 3 outdoor pools are all featured at this smoke-free property. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like full breakfast and valet parking.
Jetted tubs, free WiFi
Boasting jetted bathtubs, the 169 guestrooms also offer free WiFi and free minibar items. LCD TVs come with satellite channels, and other amenities include pillowtop beds and iPod docks.
Cozumel Palace All Inclusive ratings based on 84 Verified Reviews
Guest reviews for Cozumel Palace All Inclusive
11 Jun. 2019 by Cozumel Palace
Thank you so much for your 5-star rating, we all look forward to the opportunity of hosting you once more!
29 Mar. 2019 by Cozumel Palace
Dear Linda, Thank you so much for your kind words, we all look forward to the opportunity of hosting you once more!
great hotel on a beautiful island
This is not a 4+ star hotel.
enjoy throwing away money? This is your place..
Trip of a Lifetime!
Best Family Trip Ever
About the Cozumel Palace All InclusiveLocation Avenida Rafael E Melgan Km 1-5, Cozumel, QROO 77600
- Taxes included
- 24-hour room service
- Buffet and à la carte dining
- Airport transfers not included
- Premium food items not included
- Fitness facilities included
- Water fitness classes/lessons included
- Laundry/dry cleaning services not included
- Childcare not included
- Scuba diving excursions not included
- Scuba diving certification not included
- Motorized water sports not included
- All available beverages included
- Golf green fees not included
- Use of golf equipment not included
- Use of golf cart not included
- Activities/services from independent operators not included
- Transportation to offsite activities not included
- Offsite tours not included
- Scuba diving lessons not included
- Miniature golf not included
- Windsurfing equipment not included
- Sailboats not included
- Aerobics classes/lessons included
- Tennis rackets not included
- Tennis lessons not included
- Dancing classes/lessons included
- Gratuities included
- All food and beverages included
- Food and beverage restrictions apply
- Surcharge for premium food items
- Scuba lessons included
- Minibar (all beverages included)
- In-room liquor dispensers
- Meals and drinks at companion properties included
- All onsite activities, and facilities and equipment included
- Onsite live performances included
- Snorkeling included
Cozumel Palace All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Cozumel Palace All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a children's pool. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. There's an onsite business center. A terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Cozumel Palace All Inclusive. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available. This 4-star Cozumel property is smoke free.
- 1 building
- 169 guestrooms or units
- 5 levels
- 4 dining venues
- 2 bars or lounges
- Full breakfast (free)
- Bar by the pool
- Swim-up bar
- Kid's club (free)
- Childcare (surcharge)
- Beach lounge chairs
- Towels for the beach
- Umbrellas for the beach
- Conference center
- Business facilities
- Dry cleaning
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Wedding services available
- Gift shop
- Beauty salon
- Onsite shopping
- No smoking on site
Family Friendly Amenities
- Family Property
- Number of outdoor pools - 3
- Children's pool
- Free WiFi
- Children's club (free)
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Playground on site
- Free cribs/infant beds
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Free valet parking
- Airport: Cozumel, Quintana Roo (CZM-Cozumel Intl.) (4.6 km / 2.8 mi)
- Parking: Free valet parking and self parking
Cozumel Palace All Inclusive offers 169 air-conditioned accommodations with iPod docking stations and free minibar items. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 21-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
- Sitting area
- Pillowtop beds
- Jetted tub
- Stocked minibar (free)
- IPod dock
- In-room dining (24 hours)
- LCD television
- Satellite channels
- Premium channels
- Coffee maker
- Luxury bedding
- Separate shower and tub
- Cribs (free)
- Rollaway beds (free)
- Housekeeping (daily)
- Nightly turndown service
- Local calls (free)
- Childcare in room (surcharge)
- Hair dryer
- Laptop safe
- Designer toiletries
- Iron and ironing board
- Blackout drapes
- Climate control (air conditioning)
- Ensuite bathroom
Food & Drink
Guests are served free full breakfast daily from 7 AM to 11:30 AM.
Cozumel Palace All Inclusive has 4 restaurants on site.
24-hour room service is available.
- Hot stone massage
- Deep tissue massage
- Number of treatment rooms 9
- Minimum age to access spa is 18
- Couples treatment rooms
- Manicures and pedicures
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
- Check-in time ends at midnight
- Check-in time starts at 3 PM
- Minimum check-in age is 18
Special check-in instructions:
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. For more details, please contact the property using the information on the reservation confirmation received after booking.
- Check-out by noon
Children and extra beds
- Children are welcome.
- Free rollaway/extra beds!
- Free cribs (infant beds)!
- No pets allowed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- Cozumel Palace All Inclusive All-inclusive property
- Cozumel Inclusive inclusive p
You should know
- Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
- Registered guests are the only ones allowed to be in guestrooms.
Eat & Play All Palace Resorts Promotion
Book a stay now and your rate will include access to the facilities and restaurants at the resort’s sister properties, including Beach Palace Resort All Inclusive, Isla Mujeres Palace All Inclusive Resort, Moon Palace Golf & Spa Resort All Inclusive, Playacar Palace All Inclusive, and Sun Palace Couples Only All Inclusive.
Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.
Unlimited Phone Calls Promotion
All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.