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Cozumel Palace - All-Inclusive

Property class: 4.5
Family-friendly stay near Cozumel Maritime Terminal

Choose dates to view prices

Photo gallery for Cozumel Palace - All-Inclusive

A poolside area with lounge chairs and umbrellas, overlooking the sea.
Property video
A beachside lounge with sun loungers and umbrellas, palm trees, and a view of the ocean.
A bar area with a view of the ocean, featuring a counter with stools and shelves of bottles.
A couple standing on a beach with the ocean in the background.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600
  • Place, Dolphinaris
    ‪5 min walk‬
  • Place, Stingray Beach
    ‪11 min walk‬
  • Place, Plaza Punta Langosta
    ‪16 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪5 min drive‬

Room options

View all photos for Superior Ocean View Suite - Kids & Teens Stay Free

A hotel room with two beds, a desk, a TV, and a view of the ocean.

Superior Ocean View Suite - Kids & Teens Stay Free

9.2 out of 10
Wonderful
(97 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front- King Size Bed

A modern hotel room with a large bed, a desk, a TV, and a view of the sea.

Superior Honeymoon Suite Ocean Front- King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free

A modern dining area with a round marble table, blue upholstered chairs, and a hanging light fixture.

Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free

  • Sea view
  • 77 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Ocean View Suite - Book 4 nights, get 2 free in Punta Cana

A hotel room with two beds, a desk, a TV, and a view of the ocean.

Superior Ocean View Suite - Book 4 nights, get 2 free in Punta Cana

  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Villa Three Bedroom Suite

A gazebo with a view of the ocean, a palm tree, and a person standing at the center.

Villa Three Bedroom Suite

  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 4 Double Beds

View all photos for Superior Oceanfront Suite - Kids & Teens Stay Free

A modern hotel room with a large bed, a TV, a balcony with a view of the sea, and a dining area.

Superior Oceanfront Suite - Kids & Teens Stay Free

9.2 out of 10
Wonderful
(19 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Loft Suite - Kids & Teens Stay Free

A hotel room with a large bed, a desk, a chair, a nightstand, and a view of the ocean.

Superior Loft Suite - Kids & Teens Stay Free

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 77 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the area

Cozumel

Colonos Cuzamil stay.You'll be within half a mile (1 km) of Palacio Municipal and 2 miles (3 km) of Stingray Beach with a stay here. Plaza Punta Langosta and Punta Langosta Cruise Terminal are also within 2 miles (3 km).
View more Resorts in CozumelOpens in a new window

What's nearby

  • Dolphinaris - 5 min walk - 0.5 km
  • Palacio Municipal - 10 min walk - 0.9 km
  • Stingray Beach - 11 min walk - 1.0 km
  • Plaza Punta Langosta - 16 min walk - 1.4 km
  • Museo de la Isla de Cozumel - 2 min drive - 1.8 km

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Al Mar Beach Club - ‬10 min walk
  • ‪Restaurant Los Girasoles - ‬1 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪El Xec - ‬9 min walk
  • ‪Albaricoque Cozumel - ‬11 min walk

About this property

Cozumel Palace - All-Inclusive

Family-friendly stay near Cozumel Maritime Terminal
Cozumel Palace - All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Cozumel Palace - All-Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Spa services, a terrace, and a complimentary children's club are also featured at the luxury Cozumel Palace - All-Inclusive. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Cozumel Palace - All-Inclusive was completed in March 2025.

This 4.5-star Cozumel property is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Cozumel Palace - All-Inclusive offers 169 accommodations with indoor private hot tubs and free minibar items. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Awe-Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 61 per person (roundtrip)
  • Airport shuttle fee per child: USD 61 (roundtrip), (up to 17 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Cozumel
Cozumel All Inclusive
Cozumel Palace
Cozumel Palace All Inclusive
Palace Cozumel
Cozumel Palace Hotel Cozumel
Cozumel Palace Resort
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Inclusive inclusive p
Cozumel Inclusive Inclusive
Cozumel Palace All Inclusive Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Palace All Inclusive All-inclusive property Cozumel

Frequently asked questions

How close is Cozumel Palace - All-Inclusive to the airport?

Cozumel Palace - All-Inclusive is 2.9 mi (10-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Cozumel Palace - All-Inclusive?

As of Oct 28, 2026, prices found for a 1-night stay for 2 adults at Cozumel Palace - All-Inclusive on Oct 29, 2026 start from CA $519, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cozumel Palace - All-Inclusive have an airport shuttle?

Cozumel Palace - All-Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 61 per person, roundtrip.

Does Cozumel Palace - All-Inclusive offer free breakfast?

Cozumel Palace - All-Inclusive offers free full breakfast every day from 7 AM to 11:30 AM.

What time is check-in at Cozumel Palace - All-Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

Does Cozumel Palace - All-Inclusive have a pool?

Cozumel Palace - All-Inclusive features 3 outdoor pools and a children's pool.

Does Cozumel Palace - All-Inclusive have a restaurant?

Cozumel Palace - All-Inclusive is home to Bugambilias, which features Mexican cuisine.

Does Cozumel Palace - All-Inclusive have a spa?

Pamper yourself with a day at Awe-Spa, where you can enjoy hot stone massages, body treatments, and body scrubs.

How close is Cozumel Palace - All-Inclusive to downtown Cozumel?

Cozumel Palace - All-Inclusive is 1.9 mi away from San Miguel.

Cozumel Palace - All-Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1000 reviews
Rating 8 - Good. 162 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the resort was exceptional. Food was delicious and the staff was very attentive. Will definitely return.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such an amazing stay here! Jennifer was so sweet to my boy and keep coming back to check on us. She was wonderful!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time, everyone is so friendly, this resort has amazing hospitality!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Delicious food at all restaurants. (No beach, but access to ocean swimming and snorkelling from the dock) Easy walk to downtown and very safe.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is amazing, you'll love it.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Spa services over priced Not enough activities Amazing Balconies
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sales pitch was pretty persistent and food was average but resort property was nice and staff was helpful.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very service oriented. Food was very good for an all-inclusive.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly staff
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful although it would be nice if the pool was open in the evenings
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If i had more stars to review the Hotel I would give 10 out of 10 So beautiful
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Rooms was excellent, staff amazing.
Stayed 10 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place if you just want to relax, receive fantastic service and enjoy the all inclusive delicious food and drink. Restaurant quality and service was exceptional. (Remember to bring some proper footwear for the semi formal Italian restaurant. I had to buy some sandals from the shop across the road) Jumping off the jetty into the warm caribbean sea was a great start to the day. Coming from Australia we loved the mix of American, Canadian and Spanish banter during the daily pool volleyball game. Thankyou for such a great experience. Our family of 5 loved it.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband love it here. We were talking about when we would return before we ever left. The hotel is beautiful and clean, the staff is the best we have ever encountered. The food and drinks are delicious. And the water-amazing! We never missed the beach.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the gorgeous ocean. Rooms spacious and clean. Restaurants have good meal selections. Bartenders make great drinks. Not your typical all inclusive. We have been three times to this resort. Fourth trip is in the works!!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing food, staff and customer service. Hotel is updated and clean and rooms were comfortable.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was sparkling clean, the staff were kind and attentive, the amenities are amazing… food, spa services, snorkeling and diving were excellent!
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room and service was excellent
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best places we have every stayed. It had a smaller feel and didn't feel busy at all. There were so many areas to sit and enjoy the sun or shade, the staff was top notch and super friendly. We would come back every year if we could!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great food and great staff! Property was very clean!
Every meal and beverage seemed to be made with intention to please!
One of the yummy desserts from the coffee shop!
This resort went over the top for New Year’s Eve! It was amazing!
The view from our room!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Fantastic food. Nice excursions. Relaxing environment with beautiful pool overlooking the sea. Great entertainment. Very safe and welcoming. Spa was very comforting. Staff were extremely helpful and supportive.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and safe place for kids
Stayed 3 nights in Jan 2026