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Cozumel Hotel & Resort - All Inclusive

3.5 star property
3.5-star beachfront hotel near Cozumel Museum

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Photo gallery for Cozumel Hotel & Resort - All Inclusive

On the beach, sun loungers, beach umbrellas, beach towels
Exterior
Lobby
On the beach, sun loungers, beach umbrellas, beach towels
Deep-tissue massages, beach massages

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Restaurant

Explore the area

View in a map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600
  • Place, Dolphinaris
    ‪5 min walk‬
  • Place, Stingray Beach
    ‪11 min walk‬
  • Place, Cozumel Museum
    ‪4 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.8 out of 10
Good
(242 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi)

8.4 out of 10
Very good
(8 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(17 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Cozumel

On the beach.With a stay at this Colonos Cuzamil hotel, you'll be within 2 miles (3 km) of Cozumel Museum and 6 miles (10 km) of Chankanaab National Park. Chankanaab Beach Adventure Park is within 6 miles (10 km) and Paradise Beach is within 9 miles (15 km).

What's nearby

  • Dolphinaris - 5 min walk - 0.5 km
  • Stingray Beach - 11 min walk - 1.0 km
  • Plaza Punta Langosta - 16 min walk - 1.4 km
  • San Miguel Church - 3 min drive - 2.2 km
  • Cozumel Museum - 4 min drive - 2.5 km

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Monkey Bar - ‬1 min walk
  • ‪Chilangos - ‬11 min walk
  • ‪Restaurant Los Girasoles - ‬1 min walk
  • ‪El Xec - ‬9 min walk
  • ‪Palapas Bar - ‬6 min walk

About this property

Cozumel Hotel & Resort - All Inclusive

3.5-star beachfront hotel near Cozumel Museum
Cozumel Hotel & Resort - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Cozumel Hotel & Resort - All Inclusive like an outdoor pool, a children's pool, and a fitness center.

A free manager's reception is offered daily. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This all-inclusive hotel also offers a garden and a terrace. Self parking is free.

This 3.5-star Cozumel hotel is smoke free.

  • 179 guestrooms or units
  • 2 dining venues
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
Cozumel Hotel & Resort - All Inclusive offers 179 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Children's pool
  • Evening entertainment
  • Games
  • Gym
  • Outdoor pool
  • Scuba diving

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Magnifying mirror
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1600 per accommodation (varies based on length of stay), plus a one-time cleaning fee of MXN 100
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1600 per accommodation (varies based on length of stay) plus MXN 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Cozumel All Inclusive

Hotel Cozumel Resort All Inclusive

Hotel Cozumel Resort All Inclusive

Frequently asked questions

How close is Cozumel Hotel & Resort - All Inclusive to the airport?

Cozumel Hotel & Resort - All Inclusive is 2.9 mi (10-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Cozumel Hotel & Resort - All Inclusive?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Cozumel Hotel & Resort - All Inclusive on May 23, 2026 start from CA $236, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cozumel Hotel & Resort - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Cozumel Hotel & Resort - All Inclusive.

How close is Cozumel Hotel & Resort - All Inclusive to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Cozumel Hotel & Resort - All Inclusive offer free breakfast?

Cozumel Hotel & Resort - All Inclusive does not offer free breakfast.

Is there a casino at Cozumel Hotel & Resort - All Inclusive?

No, there is no casino at this hotel.

What time is check-in at Cozumel Hotel & Resort - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Cozumel Hotel & Resort - All Inclusive?

This hotel offers free self parking.

Does Cozumel Hotel & Resort - All Inclusive have a pool?

Cozumel Hotel & Resort - All Inclusive features an outdoor pool and a children's pool.

Does Cozumel Hotel & Resort - All Inclusive have a restaurant?

Yes, there are 2 restaurants on site.

Does Cozumel Hotel & Resort - All Inclusive have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Cozumel Hotel & Resort - All Inclusive to downtown Cozumel?

Cozumel Hotel & Resort - All Inclusive is 1.9 mi away from San Miguel.

Cozumel Hotel & Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 607 out of 1405 reviews
Rating 8 - Good. 400 out of 1405 reviews
Rating 6 - Okay. 223 out of 1405 reviews
Rating 4 - Poor. 98 out of 1405 reviews
Rating 2 - Terrible. 77 out of 1405 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Heather Renee, Carmel

Liked: Cleanliness
Stayed 6 nights in Apr 2026

10/10 Excellent

Heather Renee, Carmel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located within walking distance to the city and beaches. This is the best, small family feel hotel on the island. I have been back 7 times and will continue to do so. The vibe, very friendly,staff, snorkeling off the pier, the delicious food and on and on. It’s perfect!
Stayed 6 nights in Apr 2026

6/10 Okay

MARCIA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, efficient staff, go above and beyond to make guests feel welcome. Site more appropriate for divers than guests just on vacation. No coffee pot in rooms, no washcloths, WiFi only available in the lobby; all easy things to work around. Spectacular views from beach area, and balconies. Beautiful property.
Stayed 4 nights in Feb 2026

8/10 Good

Shawn

Liked: Cleanliness
Stayed 2 nights in Mar 2026

10/10 Excellent

JOHN, VANCOUVER

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything is wonderful , Such a friendly group of young staff. The meals and the cocktails are beautiful. The pool is crystal clear. The meals are tasty and the beach is clean. The hotel could use a paint job but who cares?
Stayed 1 night in Mar 2026

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third time at Cozumel Hotel & Resorts….If we had an issue, they accommodated us right away. We will return because we love it there.
Stayed 10 nights in Feb 2026

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2026

2/10 Terrible

jaime coronel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
rooms where not up to date shower barely had water pressure sometimes no water at all had to request for shower towels for being all exclusive the meals where not the greatest same food day after day had no entertainment for hotel guests was the most boring time a had ever had at a all exclusive resort had to leave the resort in order to have some kind of fun and entertain your self
Stayed 4 nights in Feb 2026

8/10 Good

Michael William

Stayed 10 nights in Feb 2026

6/10 Okay

Charla

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff is friendly and location is excellent. The pool is large and gives a relaxing atmosphere. Amenities are minimal. Rooms are very basic. Food is below average. Drinks are watered down. I just needed a place to sleep as I didn’t plan on spending much time at the resort and this served that purpose. I would not stay here if I were looking for a true resort experience.
Stayed 2 nights in Feb 2026

6/10 Okay

David

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The food was not good.I've stayed there in the past.It's been much better. And they seemed to run out of things.
Stayed 14 nights in Feb 2026

4/10 Poor

Marsha Lynn

Travelled with family, Travelled with partner, Travelled with group
Disliked: Amenities
Staff was very rude and not were more interested in cleaning than helping us. They are not very friendly at the front desk. They acted like we were putting them out and were overworked. The food was terrible. They just kept recycling the same food all week. The dive shop on 3 different times ran out of tanks for diving. They refused to let us use tanks 1 time because it was too early. They catered to the boat dives more than the shore divers. We have stayed here 3 years in a row and I'm sorry to say that it will be the last time.
Stayed 7 nights in Feb 2026

10/10 Excellent

Todd

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Resort is very clean, staff is friendly, food and drinks were good as well. Great dive resort.
Snorkel/dive arra
Stayed 7 nights in Feb 2026

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Pros: pleasant rooms, nice pool area, activities, snacks or meals almost always available, across from the dive shop, beachy area across the street, quiet enjoyment without excessively rowdy guests or tourists. Good to have a spa on site, a coffee spot, shop with pharmacy options on site as well. Walkable to shopping depending on individual distance preferences. Planned activities can be nice. Cons: cigarette smell a bit prevalent from others here and there, not always a restful night sleep, food often plain to my tastes and tables do not include salt/pepper seasoning. Did not like the added step of cutting off the inclusive wristband at the end (just not for me- I kept the wristband). Odd request for a written note on why I was checking out early. Overall a rather nice place to visit short term; I especially enjoyed the beachy area, bike tour, fire show, and would be pleased to return to the area for a longer stay. Room for improvement, but pleasant as is.
Stayed 5 nights in Feb 2026

6/10 Okay

Derek

Liked: Cleanliness, property conditions & facilities
The food was just okay and it wasn’t always available. No WiFi was available in our room which wasn’t far from the lobby. The TV in the room was the size of a computer monitor. And since we couldn’t get WiFi in the room, we were forced to hotspot to watch streaming services. The staff were very nice and accommodating.
Stayed 4 nights in Feb 2026

10/10 Excellent

PATRICIA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall resort quality was good. Staff were professional. Recommendation: more water filling stations. Snorkeling off resort was amazing. (octopus, stingrays, lion fish, urchins, sea stars, needle fish, tons of tropical fish.) Food was always good with a variety of breakfast, lunch and dinner options. No shortage of chairs.
Stayed 7 nights in Feb 2026

8/10 Good

Donald

Liked: Cleanliness, staff & service
I've stayed here twice and might visit again. It's a solid value, with decent, clean rooms, comfortable beds, a large swimming pool with a hot tub, great ocean access and an in-house dive-shop. The location is excellent, and a short walk to the village of San Miguel. The resort has been smartly situated, with two halves connected by a convenient, brightly lit, tiled passageway. The hotel rooms are on the land side, wrapped around a large swimming pool with plenty of places to lounge and relax, with rooms featuring views of the pool and gardens — some with partial sea views. To reach the sea side of the complex, you can either walk across the street, or through the passageway that tunnels under it. The sea side of the resort is compact, with a very large open-air restaurant serving breakfast, lunch and dinner, a view that is all ocean, and multiple places to access the water for boating, diving, snorkeling, and swimming. Half of the ocean frontage is taken up by a very nice sandy beach area dotted with palm trees, hammocks, lounge chairs, and a bar. The dive shop is sandwiched in between the beach and the restaurant area. If you like to fish, you can hire a fishing charter, or you can fish next door for free; there is a long, rocky stretch of coastline just outside the resort and the protected marine park that is popular with local fisherman, couples and families, where I have had some luck and a lot of fun. Finally, staff are polite, friendly, and helpful. Recommended.
Stayed 7 nights in Jan 2026

10/10 Excellent

Nestor

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Dec 2025

8/10 Good

Ashley Marie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff at bar and breakfast / lunch & dinner were kind.
Stayed 6 nights in Feb 2026

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Food was not very good at the resort - breakfast & lunch were ok, dinners were terrible & we often ate off site.
Stayed 7 nights in Feb 2026

10/10 Excellent

Joshua

Stayed 5 nights in Jan 2026

8/10 Good

Nickolas, Shelby Twp

Travelled with family
Liked: Cleanliness, property conditions & facilities
The dive shop was great
Stayed 6 nights in Feb 2026

2/10 Terrible

LAURA

The food was terrible
Stayed 4 nights in Feb 2026

6/10 Okay

Brenda

Travelled with group
Disliked: Property conditions & facilities
It was average nothing special. The service was average maybe a little bit lower than average. I would say the maid service was very poor. The food you will have some good days and some bad days. The weather was bad and we still had to eat outside for all inclusive and most people were in their winter coats. Complain to management along with several other families but they did nothing.
Stayed 9 nights in Jan 2026

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The hotel has nice amenities. Yesi, Suni, Pepe and Juanita did a good job trying to engage people in activities. They were lots of fun! The servers all were helpful and attentive to us including Arturo, Manuel, Valentin, & Juanito. The only complaint was food at times was lacking. Some alcoholic drinks were not very good, poorer quality alcohol. Lastly, the air fresheners in halls and bathrooms was way too powerful. Just unplug them or turn them way down. Thank you for a nice stay!
Stayed 7 nights in Feb 2026