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Casa Mexicana Cozumel

3-star property
Ave Rafael E Melgar 457, Cozumel, QROO 1-855-887-0424
4.5 out of 5
Excellent!
See all 25 travelocity Reviews

"It was what we were looking for " More

By a verified traveller on Fri 26 Jan 2024

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Hotel Description

Family-friendly 3-star hotel near Stingray Beach

Oceanside stay

With a stay at this Colonia Centro hotel, you'll be within half a mile (1 km) of Punta Langosta Pier and 2 miles (3 km) of Stingray Beach. Chankanaab National Park and Chankanaab Beach Adventure Park are also within 6 miles (10 km).

Family-friendly fun

This hotel features a bar/lounge, a poolside bar, and an outdoor pool. Families will appreciate the children's pool, complimentary bicycles, and babysitting. Guests will appreciate free perks like English breakfast and WiFi in public areas.

Habitacion Deluxe vistas a la ciudad o terraza

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $173* Per night/room 30 Apr. - 1 May

Deluxe Room, Balcony, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Casa Mexicana Cozumel ratings based on 25 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Casa Mexicana Cozumel

Everyone (9) Couples (7) Family (6)
5 out of 5
Love

Posted by on 26 Jan. 2024

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5 out of 5
It was what we were looking for

Posted by on 26 Jan. 2024

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5 out of 5
Location

Posted by on 21 Jul. 2023

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Comment from Hotel Management

21 Jul. 2023 by Evan

Hi dear Evan, thank you so much for your feedback it means a lot for us. We hope to see you very soon. Thanks again!

5 out of 5
Great, clean property. Excellent location, easy to get to everything. Breakfast is amazing! The staff is awesome especially Vicente. We will definitely stay here again!

Posted by on 4 Apr. 2023

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Comment from Hotel Management

5 Apr. 2023 by octavio

Dear Octavio, thank you very much for your comment, it means a lot to us. We hope to see you very soon. Thanks again!We will share his comments with Vicente, thanks again!

5 out of 5

Posted by on 13 Mar. 2023

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Comment from Hotel Management

8 Apr. 2023 by pamela

Hi dear Pamela, thank you so much for your feedback it means a lot for us. We hope to see you very soon. Thanks again!

5 out of 5
great hotel, perfect location.

Posted by on 28 Feb. 2023

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Comment from Hotel Management

2 Mar. 2023 by david

Hello Mr. David, thank you very much for taking the time to give us a rating. We are glad that you have chosen us as a lodging option on your trip. See you soon!

5 out of 5
An Oasis in a paradise!

Posted by , from Portland on 11 Feb. 2023

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Comment from Hotel Management

11 Feb. 2023 by Nicholas

Hello dear Nicholas, thank you very much for your comments, it means a lot to us. We hope to see you very soon in our little paradise. Thanks again!

5 out of 5
The property was in good condition, clean, in a good location and was reasonably priced. Our room was a bay view so the street below was sometimes a bit noisy. Also you can hear the cruise ships horns loud and clear.

Posted by , from Madison on 8 Jan. 2023

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Comment from Hotel Management

20 Feb. 2023 by blair

Hello Blair, thank you very much for your comment, it means a lot to us. We do everything we can to offer our guests the best possible experience and we hope you will consider staying with us again in the future. Thank you very much again!

5 out of 5
Casa Mexicana is a $5 shuttle ride from the airport and is walkable to many of the downtown tourist attractions to include restaurants, bars and the ferry terminal. The Punta Langosta cruise terminal pier is a short walk away. A full hot breakfast bar is included here allowing divers an opportunity to fuel up before a day's diving. I use the pier in front of the Aqua Safari to board the dive boat. The hotel staff is amongst the best and most friendliest on the island, remembering the names of many returning guests. Pricing is moderate to high depending on the season if one is not looking for an all inclusive experience. There are scooter and car rentals nearby, but parking is at off property lots.

Posted by , from Washington on 7 Jun. 2022

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Comment from Hotel Management

13 Jun. 2022 by Edith MJ

Hi Sylvester, thank you so much for your feedback it means a lot for us. We do our best to offer our guests the best experience we can, and hope that you may consider staying with us again in the future. Many thanks again!

5 out of 5
Excellent accommodations, location and wonderfully friendly and helpful staff.

Posted by on 17 Apr. 2022

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Comment from Hotel Management

26 Apr. 2022 by Hoteles Casa

Thank you for staying with us, your home away from home.

About the Casa Mexicana Cozumel

Location Ave Rafael E Melgar 457, Cozumel, QROO 77600

Property Features

Casa Mexicana Cozumel offers its guests a children's pool, an outdoor pool, and complimentary bicycles. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the family-friendly Casa Mexicana Cozumel. This 3-star Cozumel hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 5 levels
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • English breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Room Amenities

Casa Mexicana Cozumel offers 88 accommodations with laptop-compatible safes and hair dryers. Rooms open to balconies. 32-inch plasma televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Cozumel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free English breakfast daily from 7 AM to 11:30 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Casa Mexicana Cozumel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Security system
  • Children stay free 11
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Hotel Names

  • Casa Mexicana
  • Casa Mexicana Cozumel
  • Casa Mexicana Hotel
  • Casa Mexicana Cozumel Hotel
  • Cozumel Casa
  • Cozumel Casa Mexicana
  • Mexicana Casa
  • Casa Mexicana Cozumel Hotel Cozumel
  • Casa Mexicana Hotel Cozumel
  • Casa Mexicana Cozumel Hotel
  • Casa Mexicana Cozumel Cozumel
  • Casa Mexicana Cozumel Hotel Cozumel

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.