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Cozumel Hotel & Resort - All Inclusive

3.5 star property
3.5-star beachfront hotel near Cozumel Museum

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Photo gallery for Cozumel Hotel & Resort - All Inclusive

On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
Deep-tissue massages, beach massages
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600
  • Place, Dolphinaris
    ‪5 min walk‬
  • Place, Stingray Beach
    ‪11 min walk‬
  • Place, Cozumel Maritime Terminal
    ‪4 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.8 out of 10
Good
(241 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi)

8.4 out of 10
Very good
(8 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(17 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Cozumel

On the beach.With a stay at this Colonos Cuzamil hotel, you'll be within 2 miles (3 km) of Cozumel Museum and 6 miles (10 km) of Chankanaab National Park. Chankanaab Beach Adventure Park is within 6 miles (10 km) and Paradise Beach is within 9 miles (15 km).

What's nearby

  • Dolphinaris - 5 min walk - 0.5 km
  • Stingray Beach - 11 min walk - 1.0 km
  • Plaza Punta Langosta - 16 min walk - 1.4 km
  • Cozumel Maritime Terminal - 4 min drive - 2.5 km
  • Cozumel Museum - 4 min drive - 2.5 km

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Chilangos - ‬11 min walk
  • ‪Monkey Bar - ‬1 min walk
  • ‪Restaurant Los Girasoles - ‬1 min walk
  • ‪El Xec - ‬9 min walk
  • ‪Palapas Bar - ‬6 min walk

About this property

Cozumel Hotel & Resort - All Inclusive

3.5-star beachfront hotel near Cozumel Museum
Cozumel Hotel & Resort - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Cozumel Hotel & Resort - All Inclusive like an outdoor pool, a children's pool, and a fitness center.

A free manager's reception is offered daily. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This all-inclusive hotel also offers a garden and a terrace. Self parking is free.

This 3.5-star Cozumel hotel is smoke free.

  • 179 guestrooms or units
  • 2 dining venues
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
Cozumel Hotel & Resort - All Inclusive offers 179 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Similar properties

Exterior
Allegro Cozumel All Inclusive
Cozumel
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.0 out of 5, Very good, 1,097 reviews
The price is CA $211
CA $262 total
includes taxes & fees
May 12 - May 13
Allegro Cozumel All Inclusive

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Children's pool
  • Evening entertainment
  • Games
  • Gym
  • Outdoor pool
  • Scuba diving

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Magnifying mirror
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1600 per accommodation (varies based on length of stay), plus a one-time cleaning fee of MXN 100
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1600 per accommodation (varies based on length of stay) plus MXN 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Cozumel All Inclusive
Hotel Cozumel Resort All Inclusive
Hotel Cozumel Resort All Inclusive

Cozumel Hotel & Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 592 out of 1375 reviews
Rating 8 - Good. 390 out of 1375 reviews
Rating 6 - Okay. 217 out of 1375 reviews
Rating 4 - Poor. 98 out of 1375 reviews
Rating 2 - Terrible. 78 out of 1375 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

JOHN, VANCOUVER

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything is wonderful , Such a friendly group of young staff. The meals and the cocktails are beautiful. The pool is crystal clear. The meals are tasty and the beach is clean. The hotel could use a paint job but who cares?
Stayed 1 night in Mar 2026

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third time at Cozumel Hotel & Resorts….If we had an issue, they accommodated us right away. We will return because we love it there.
Stayed 10 nights in Feb 2026

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2026

10/10 Excellent

Joshua

Stayed 5 nights in Jan 2026

10/10 Excellent

Norma

Stayed 5 nights in Jan 2026

8/10 Good

Jessica

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room clean and comfortable. No issues with food or water safety. Meals all good, not always great. Not fancy but met all needs and will be back. Great area to store scuba gear.
Stayed 5 nights in Jan 2026

6/10 Okay

Cindy

Travelled with family
Liked: Cleanliness, amenities
Room was outdated. Soap holder in bathtub had rust on it. The King mattress was filthy and felt like it was a futon mattress. The food was bland. They had many options to choose from, but they were all so bland. The desserts were dry when they should've been moist (i.e the cakes and brownies. They had hot cakes and french toast and never had any maple syrup. Each day they claimed to have run out of syrup, regardless of what time we arrived for breakfast. The room service food was awful. The hamburger was flat as could be and apparently was made from frozen meat. The club sandwich didn't have any bacon, which is typical of a club sandwich. One of the staff at the buffet area went out of his way to not be of service to us. We filed a formal complaint with guest services, but unsure if anything was done as it was our last day there when we complained, although it happened two days in a row (we just weren't sure it was him), however when he did it two days in a row, we knew for certain as well when another employee told him to service us, he still didn't do so and we have no idea as to why. He also directly ignored us when we asked him for coffee.
Stayed 4 nights in Jan 2026

8/10 Good

Montserrat

Liked: Cleanliness
Stayed 4 nights in Oct 2025

8/10 Good

Thomas

Stayed 8 nights in Nov 2025

6/10 Okay

Francois, Broaddus

Liked: Cleanliness, amenities, property conditions & facilities
I did not appreciate the entertaining at the pool because it was more noise than enjoyment. The rooms are not insulated good enough, you can hear everything, then I could not sleep very good. I got food poisoning and it ruined part of my trip. As for the staff, they were courteous and helpful.
Stayed 10 nights in Jan 2026

6/10 Okay

Marc Charly

Travelled with partner
Liked: Cleanliness
Room and hotel in general is clean, but room would benefit from a good refresh. A/C is pretty noisy but works fine. Wifi access is inexistant in rooms and unreliable in the lobby. Food quality is poor overall, with not much choice and clearly leftovers from previous meals being rearranged. Breakfast is correct though. On the positive side, employees are nice and helping. The beach area is really enjoyable and relaxing. The hotel is located at a walking distance from downtown.
Stayed 6 nights in Jan 2026

10/10 Excellent

Emily E

Liked: Cleanliness, amenities, property conditions & facilities
Standard all inclusive, good variety of food items to choose from though some inconsistencies from day to day and they seemed to run out of a number of items each day. My room was kept spotless and housekeeping was pretty respectful of some afternoon work meetings I had to take and fridge restocked daily for which I greatly appreciated. I extended my trip by a day due to flight delays and had to downgrade my room due to full occupancy which was totally understandable but I was able to recheck in to my new room within an hour of checking out and they were even willing to let me sit on the beach while I started to wait out my first flight delay.
Stayed 7 nights in Jan 2026

8/10 Good

David, MERRILLVILLE

Stayed 6 nights in Jan 2026

6/10 Okay

David, MERRILLVILLE

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Add more staff to support the pool. Dinning options were limited. The specialty restaurant which is only open (3) days a week was booked when we checked in. Maybe only take reservations in the morning of the day it’s open. Outside of that, the staff is friendly and the rooms were clean.
Stayed 6 nights in Jan 2026

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here 4 times and it's wonderful. Staff is so nice. Pool activities are always so much fun. It's a great location. You can book activities/vehicle rentals right from the hotel lobby.
Stayed 7 nights in Jan 2026

8/10 Good

Timofey, sacramento

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did my research before my vacation. It's not 5 star resort, if you want 5 star buy more expensive one. Food was good, but a la carte only one restaurant and we haven't had a chance to get it. It only works 3 days a week and have limited space. Snorkeling was good, water clean. Mostly of the day was either not enough staff or they work slow, so i would have to get our drinks by myself at buffet. But it gave me a chance to burn calories 🙃. Overall we like and my wife already wants to come back. They also have bikes included in our stay. We used them and like yhat experience.
Stayed 4 nights in Jan 2026

2/10 Terrible

Megan

Disliked: Property conditions & facilities, room comfort
Awful food, honestly inedible.
Stayed 1 night in Jan 2026

8/10 Good

aaron j

Stayed 7 nights in Jan 2026

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room and property Excellent snorkeling
Stayed 7 nights in Jan 2026

10/10 Excellent

Ronald

Stayed 7 nights in Jan 2026

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Our maid did an awesome job and the staff is very helpful Your pool wait staff are very busy and could use another Needed a chest in the room for clothes storage and the WiFi was too intermittent and weak signal
Stayed 7 nights in Jan 2026

6/10 Okay

Marcia

Stayed 6 nights in Jan 2026

4/10 Poor

Melanie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Food is disgusting and the place isn’t clean. Bird poop on the railing and glass by where you eat and pool had moss. Staff is great!
Stayed 7 nights in Jan 2026

6/10 Okay

Krassimira Gueorguieva

Travelled with family
Liked: Cleanliness
Everything needs improvement
Stayed 7 nights in Dec 2025

10/10 Excellent

Matthew, Coeur d Alene

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a good spot near the main area Centro. Close to cruise ports and ferry ports. Pool was great. Beach was very good. Dock for dive boats and boat tours. Hammock in our room was really cool. Food was good and plenty of food. Entertainment was also fun and Magic show was very good. Much more than expected. Nice stay, no concerns ...
Hotel Frontage
Beach Bar
Stayed 7 nights in Jan 2026