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Grand Park Royal Cozumel - All Inclusive

4.0 star property
4-star all-inclusive property near Punta Langosta Pier, connected to a shopping center

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Photo gallery for Grand Park Royal Cozumel - All Inclusive

Front of property
4 restaurants, breakfast, lunch, dinner served; international cuisine
Garden view
Balcony
Deluxe Ocean View King

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

View in a map
Carretera a Chankanaab Km. 3.5, B Zona Sur, Cozumel, QROO, 77600
  • Punta Langosta Pier
    ‪4 min drive‬
  • Cozumel Maritime Terminal
    ‪5 min drive‬
  • Chankanaab National Park
    ‪6 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Nature View King

Deluxe Nature View King

Deluxe Nature View King

8.6 out of 10
Excellent
(4 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Nature View Double

Deluxe Nature View Double

Deluxe Nature View Double

7.8 out of 10
Good
(45 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View King

Deluxe Ocean View King

Deluxe Ocean View King

  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double

Deluxe Ocean View Double

8.8 out of 10
Excellent
(46 reviews)
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior

Deluxe Superior

Deluxe Superior

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

About the area

Cozumel

On the beach.Within a 10-minute walk of the property, you'll find Arrecifes de Cozumel National Park and Villa Blanca Reef. Playa Caletita and Cha'an Ka'an Observatory of Cozumel are also within half a mile (1 km).

What's nearby

  • Stingray Beach - 15 min walk - 1.3 km
  • Punta Langosta Pier - 4 min drive - 4.3 km
  • Cozumel Maritime Terminal - 5 min drive - 5.3 km
  • Chankanaab National Park - 6 min drive - 6.1 km
  • Chankanaab Beach Adventure Park - 7 min drive - 5.7 km

Getting around

  • Cozumel Intl. Airport (CZM) - 14 min drive

Restaurants

  • ‪Puerta Maya - ‬14 min walk
  • ‪Margaritaville - ‬7 min walk
  • ‪Three Amigos Cozumel - ‬16 min walk
  • ‪Pancho's Backyard - ‬13 min walk
  • ‪Bar Mandy - ‬4 min walk

About this property

Grand Park Royal Cozumel - All Inclusive

4-star all-inclusive property near Punta Langosta Pier, connected to a shopping center
Grand Park Royal Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. Bring your whole family to Grand Park Royal Cozumel - All Inclusive for summer fun including 3 outdoor swimming pools, a complimentary children's club, and a children's pool.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars, and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a steam room, a fitness center, and a garden. Free self parking and valet parking are available.

This 4-star Cozumel property is smoke free.

  • 242 guestrooms or units
  • 4 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 4 bars or lounges
  • Built in 1980
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Grand Park Royal Cozumel - All Inclusive offers 242 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.

Languages

English, Spanish

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Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Gym
  • Playground
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (49 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 40-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Park Royal Cozumel - All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.2 per accommodation, per night

We've listed all charges provided to us by the property.

In addition to amenities noted as having a surcharge, fees apply for phone calls, medical service, tours and tickets, car rentals, and laundry/dry cleaning service.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses wind energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Park Royal Cozumel All Inclusive
Grand Park Royal
Grand Park Royal Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cozumel All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Cozumel Inclusive
Grand Park Royal Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property

Grand Park Royal Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 355 out of 1004 reviews
Rating 8 - Good. 287 out of 1004 reviews
Rating 6 - Okay. 183 out of 1004 reviews
Rating 4 - Poor. 101 out of 1004 reviews
Rating 2 - Terrible. 78 out of 1004 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Toni J

Travelled with family
Adult pool cometely in sun, drinks were very weak, no a/c!
Stayed 6 nights in May 2025

6/10 Okay

Sumer

Travelled with partner
Liked: Cleanliness, amenities
The Grand Park Royal Cozumel has a beautiful location and decent amenities, but some comfort and quality issues made the stay less than ideal. The bed was stiff and not restful, and the shower took about 5 minutes to heat up—when it wasn’t randomly shutting off mid-use. The room does not cool below 70 degrees and feels hot at night. The buffet is fine for a day or two, but gets repetitive quickly. Thankfully, the woman making fresh omelets and eggs to order in the morning is the real MVP—her station saved breakfast. Drinks were often served warm, and most food was lukewarm at best. The staff was friendly but not particularly warm or engaging. Also worth noting: the adult bar closes at 6 PM nightly, which feels early for a resort atmosphere. Overall, it wasn’t terrible—but it wasn’t memorable for the right reasons either.
Stayed 6 nights in May 2025

10/10 Excellent

Bi Yue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers excellent snorkeling area. Saw different kinds of colorful fish.
Stayed 7 nights in Apr 2025

6/10 Okay

Grecia Paulina

Stayed 3 nights in Apr 2025

10/10 Excellent

Kimbra Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, fantastic food, clean!
Stayed 7 nights in Apr 2025

8/10 Good

Zechariah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property had great pools, 2 of which were overlooking the beach and the third was a large pool surrounded by trees. Easy access to a private beach and the resort had daily activities, we played pool volleyball and had a great time. We stayed only 1 night so had limited experience but the food was overall decent and the service/staff was welcoming. We stayed in a room on the first floor and it was large but nothing fancy or exciting. We were offered a tour of all the renovated rooms so I do expect they have nicer rooms on the property. Our family has stayed at quite a few all inclusive resorts and this one was good for a night or two but I wouldn't want to stay there a week. Hope this helps!
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love the staff, they're the best part of the resort! The main pool was in need of some love, so much debris in the pool and it looked like it hadn't been properly skimmed/vacuumed in days. The adult pool was nice but the liquor available at times was definitely lacking. Food has always been okay, but this time it was worse. We'll still be back, but we hope that there will be some improvements made.
Stayed 7 nights in Apr 2025

6/10 Okay

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was beautiful and a tropical paradise however,Communicating was inadequate with staff. All the juices at the buffet were watered down with no flavor . We had to eat off property just to eat an enjoyable meal. This property was all inclusive with great service and drinks from the bar however we left the Italian restaurant because it was so cold and the food was inedible. We scuba dived for two days which was wonderful and visited Paridise city day park on our 5th day but I believe my drink was drugged with something. My husband attended to me until we could get me back to the hotel. We would recommend Paridise city park but be careful to never leave your drink unattended.I don’t know what would have happened if the people and was such great staff and my husband never leaving my side . I only had 2 drinks and I am a nurse . This was not normal. I left my drink and went for a short swim . I finished my drink and became violently sick and did not remember anything else. PLEASE WATCH OUT when visiting there. Theresa and Brian D. Las Vegas NV.
Stayed 6 nights in Apr 2025

6/10 Okay

Edward W Davis

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Everything was ok except staff not very attentive to their customers and the food was way below average
Stayed 6 nights in Apr 2025

6/10 Okay

aimee

Liked: Cleanliness
You are hounded by the points program. Promised discounts for listening to their pitch, conveniently when did not buy in, those prices went up.
Stayed 5 nights in Apr 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Great service
Stayed 7 nights in Apr 2025

4/10 Poor

Emilio

Travelled with family and small children
Liked: Staff & service
I liked the night shows, and shopping areas around premises. I didn't like the food. It was cold, sometimes undercook and not a lot to choose from. Timeshare representatives were annoying. We had to run in and out of lobby area because they come after us. We had stayed at Royal many times before and didn't have this poor experience.we will not be returning to this hotel again. I should had pay attention to the bad reviews.
Stayed 4 nights in Apr 2025

8/10 Good

Damien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food wasn’t the best at this resort. So we left several times to walk downtown to eat and drink. This was our only complaint.
Stayed 8 nights in Feb 2025

8/10 Good

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and well staffed. Staff was friendly but check in a check out staff were not as much. Check in was a bit longer than expected and perks were not really explained or mentioned. I was charged a fee upon checking out as they stated someone had vomited in the room and bed cover and towels were dirty, which was not the case. My daughter accidentally spilled some of the nachos they were eating and being that there were no paper towels they took a small towel to wipe it off the bed, as I was not in the room with them at the time. I had no energy or intention to argue, my daughter also ended up getting food poisoning. Food is also not great. Had a couple of times were there were chunks of ice on the food, selection was not great, buffet had a few more choices but food was never hot, only slightly warm. Dinning at the restaurants was also not great, portions were ridiculously small and small selection. We ordered calamari as an appetizer and got a plate with 3 rings of calamari. Cafe has decent coffee but nothing else. The juices are not natural and have tons of sugar.
Stayed 5 nights in Apr 2025

10/10 Excellent

Stuart

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here. This is a great family resort with a nice place to snorkel right at the beach. The food had improved a little since our last visit. The pools with 2 swim up bars are a bonus. Walking around a little difficult with the uneven floors but despite that I’d definitely stay here again.
Stayed 4 nights in Apr 2025

6/10 Okay

donald

Travelled with family
Liked: Staff & service
The staff works hard to please you but the food is average at best and the wait lines to eat get rather long. The sports bar is more like a soccer bar with no atmosphere and no other options to watch any other sports, We wanted to watch an NBA game and had to go offsite. Shout out to Luis in the Bikini Bar and Jorge in the lobby for there hard work and making the stay more enjoyable
Stayed 7 nights in Apr 2025

8/10 Good

Guadalupe, Dallas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, nice staff, the only thing I would have like to improved was the food service. And pool lounge area.
Stayed 4 nights in Apr 2025

10/10 Excellent

Leticia D, Highlands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supper clean , great customer service.
Stayed 5 nights in Apr 2025

8/10 Good

ryan

Stayed 8 nights in Apr 2025

8/10 Good

Ruben Quesada, London

Travelled with group
Liked: Cleanliness, staff & service
Very well located hotel and very clean. The breakfast was good but lunch and dinner could be much much better. The rooms on the lower floors are extremely loud, the door have no sound proofing. The beach is super small for the amount of people and you get big cruises every day so if you don’t like looking at big ships this is not your hotel.
Stayed 7 nights in Apr 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025