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Iberostar Waves Cozumel - All Inclusive

Property class: 4.5
4.5-star beachfront property near San Francisco Beach

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Photo gallery for Iberostar Waves Cozumel - All Inclusive

Exterior
Property video
Outdoor treatment areas, body treatments, hydrotherapy, aromatherapy
Restaurant
Beach bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Km 17 782 Carretera Costera Sur, El Cedral, Cozumel, QROO, 77600
  • Place, San Francisco Beach
    ‪8 min walk‬
  • Place, Arrecifes de Cozumel National Park
    ‪8 min walk‬
  • Place, Nachi Cocom Beach Club & Water Sport Center
    ‪4 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪35 min drive‬

Room options

View all photos for Premium Room

Balcony view

Premium Room

8.4 out of 10
Very good
(138 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Ocean View

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Near Pool)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Near Pool)

8.6 out of 10
Excellent
(62 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Balcony view

Premium Room

8.8 out of 10
Excellent
(14 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Near Pool)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Near Pool)

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Suite

Free minibar, in-room safe, desk, laptop workspace

Suite

8.6 out of 10
Excellent
(8 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Free minibar, in-room safe, desk, laptop workspace

Suite

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Promo)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 25 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

Balcony view

Premium Room (Tropical View)

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront

Free minibar, in-room safe, desk, laptop workspace

Suite, Oceanfront

  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (Tropical View)

Balcony view

Premium Room (Tropical View)

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Ocean View

  • Ocean view
  • 25 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront

Free minibar, in-room safe, desk, laptop workspace

Suite, Oceanfront

  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Promo)

  • Garden view
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

About the area

Cozumel

Beachside getaway.Within a 10-minute walk of the property, you'll find San Francisco Beach and Arrecifes de Cozumel National Park. Nachi Cocom Beach Club & Water Sport Center and Paseo El Cedral Reef are also within 2 miles (3 km).

What's nearby

  • San Francisco Beach - 8 min walk - 0.7 km
  • Arrecifes de Cozumel National Park - 8 min walk - 0.7 km
  • Nachi Cocom Beach Club & Water Sport Center - 4 min drive - 2.2 km
  • Mr. Sancho's Beach Club - 4 min drive - 3.3 km
  • Paseo El Cedral Reef - 6 min drive - 2.9 km

Getting around

  • Cozumel Intl. Airport (CZM) - 27 min drive

Restaurants

  • ‪Beach Club - ‬15 min walk
  • ‪Market Café - ‬6 min drive
  • ‪Topaz Restaurant - ‬18 min walk
  • ‪El Patio Lobby Bar - ‬4 min walk
  • ‪Coral - ‬12 min walk

About this property

Iberostar Waves Cozumel - All Inclusive

4.5-star beachfront property near San Francisco Beach
Some rates at Iberostar Waves Cozumel - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Iberostar Waves Cozumel - All Inclusive offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a swim-up bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a fitness center, and a sauna are also featured at the luxury Iberostar Waves Cozumel - All Inclusive. Self parking and valet parking are free.

This 4.5-star Cozumel property is smoke free.

  • 293 guestrooms or units
  • 2 levels
  • 5 dining venues
  • 5 bars or lounges
  • Built in 1999
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Swim-up bar
Iberostar Waves Cozumel - All Inclusive offers 293 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Spa Sensations has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

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  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.3 out of 5, Excellent, 1,066 reviews
The price is CA $274
CA $338 total
includes taxes & fees
Apr 22 - Apr 23
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Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Farming classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Cozumel Iberostar
All Inclusive Iberostar Cozumel
Cozumel Iberostar
Cozumel Iberostar All Inclusive
Iberostar All Inclusive Cozumel
Iberostar Cozumel
Iberostar Cozumel All Inclusive
Iberostar Cozumel Hotel Cozumel
Iberostar Cozumel Mexico
Iberostar Cozumel All Inclusive All-inclusive property
Iberostar Cozumel All Inclusive
Iberostar Waves Cozumel All Inclusive
Iberostar Waves Cozumel - All Inclusive Cozumel
Iberostar Waves Cozumel - All Inclusive All-inclusive property

Iberostar Waves Cozumel - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1005 reviews
Rating 8 - Good. 232 out of 1005 reviews
Rating 6 - Okay. 98 out of 1005 reviews
Rating 4 - Poor. 35 out of 1005 reviews
Rating 2 - Terrible. 13 out of 1005 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

ROBYN M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around from the staff, room, food, pool, beach, etc...Jocelyn (JayLo) from entertainment/activities was an absolute Star and a most positive representative of the resort and should be highly recognized/compensated as a truly brilliant addition to the resort!!!
Stayed 7 nights in Mar 2026

10/10 Excellent

ROBYN M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort..food/drinks/ambiance/rooms were excellent...Jocelyn (JayLo) from entertainment/activities was an absolute Star...so positive and full of energy, she was such a memorable member of the staff...highly recommend a promotion/pay raise for JayLo as we looked forward to seeing her each day and really a positive representative of the resort at all times!!! We will return in 2027 for at least a 10 day stay...looking forward to it already!!
Stayed 7 nights in Mar 2026

10/10 Excellent

Brenda

Stayed 4 nights in Oct 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The Iberostar in Cozumel is an exceptional resort! The staff is so hospitable and extremely friendly. You feel pampered from the moment that you arrive. The grounds are beautifully manicured and lush. The rooms are spotless and impeccably cleaned and stocked daily. There are five restaurants , and they all offer different, delicious cuisine every night. From Thai, to Mexican to BBQ, so much great food! The Snack Shack, just steps away from the pools and beach, has a great balance of all day food choices- fresh melons, fruit, pastries, cheese, hamburgers, fries, hot dogs, ice cream, and so much more. Parents and children are kept happy between meals. There is an excursion coordinating office right at the resort. Go scuba diving, snorkeling, kayaking, and so much more! The boats leave right from the pier at the resort. So convenient! The beach and snorkeling/ swimming at the resort is calm, beautiful and safe. I could go on and on! My husband and I stayed for seven days, and we will definitely be going back! Highly recommend this resort!!!
Stayed 6 nights in Jan 2026

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, buffets had a large variety of food.
Stayed 7 nights in Jan 2026

6/10 Okay

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything they sale is way overcharge
Stayed 6 nights in Jan 2026

4/10 Poor

Brandi, Forsyth

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The food is just not up to par with comparable resorts there. It tastes like food you’d find on a knock off cruise ship.
Stayed 7 nights in Dec 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place excellent food would definitely recommend this facility
Stayed 7 nights in Dec 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, amenities, property conditions & facilities
My stay here was perfect. Enrique at the front desk was very helpful getting me checked in after a long travel day and lots of delays. The resort is beautiful, lots of activities, great food options, and easy access to scuba diving. I would definitely stay again.
Stayed 5 nights in Dec 2025

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness
The staff was excellent, we have been there multiple times and aways enjoy it. We did use the spa for a massage and it was not up to par. The worst massage I have ever had
Stayed 6 nights in Dec 2025

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities
The entire staff and the service I received were superb.
Stayed 7 nights in Dec 2025

10/10 Excellent

Yeung

Liked: Cleanliness, staff & service, amenities
clean room, friendly staff, amazing breakfast buffet
Stayed 5 nights in Dec 2025

8/10 Good

Brandy

Stayed 7 nights in Dec 2025

10/10 Excellent

Jennifer, Belmont

Stayed 9 nights in Dec 2025

6/10 Okay

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Tried charging me multiple times, not the best food
Stayed 5 nights in Nov 2025

8/10 Good

Prasenjit, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Windows are sealed in rooms! No ventilation!!,
Stayed 8 nights in Dec 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Iberostar Waves Cozumel for a week and absolutely loved it. The resort is very clean, cozy, and well maintained, with a truly relaxed and laid-back atmosphere. The food was consistently good, with plenty of variety throughout our stay. What really stood out was the staff—everyone was incredibly friendly, welcoming, and always happy to help. One of the best parts was the beach and pool area. There were plenty of chairs available at all times, so there was no need to rush early in the morning to reserve a spot. The water is crystal clear, perfect for snorkeling right off the beach. We saw tons of fish, and even spotted a stingray, starfish, and a barracuda close to shore. Overall, this is a wonderful place to unwind, enjoy nature, and truly relax. We would happily return and highly recommend it to anyone looking for a peaceful Cozumel getaway.
Stayed 7 nights in Dec 2025

6/10 Okay

Brandon

Stayed 6 nights in Dec 2025

10/10 Excellent

Sarah

Stayed 7 nights in Dec 2025

6/10 Okay

Danny, Blue island

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was not very welcoming. We had high expectations as we had read this was the best hotel in conzumel. It didn’t feel that way to us. After traveling to 8 years definitely not impressed with the service or food. The property was beautiful though.
Stayed 2 nights in Dec 2025

8/10 Good

Michael, Harper Woods

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the staff was fantastic, the food was great and the amenities were well maintained.
Stayed 5 nights in Dec 2025

10/10 Excellent

Starla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet options were always wonderful from breakfast to dinner each day. Maria’s tacos are the best during lunch! All staff were impeccable and very attentive! I wish we could name everyone throughout the week…Rufino, Cezar and Jonathan with guest services. Isidro is an amazing bartender. All staff at main buffet (Cozumel). Many more behind the scenes…staff is very friendly and wonderful! We will definitely return to Cozumel -Iberostar!
Stayed 5 nights in Dec 2025

10/10 Excellent

Ocean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we’ve come here and it was once again a great time. The staff is amazing and the food is so fresh
Stayed 6 nights in Dec 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
We love this place. Staff are excellent and clean rooms.
Stayed 6 nights in Dec 2025

6/10 Okay

Francisco

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Food was really good and staff were amazing. Rooms are dated, and pool areas needed to be cleaned more often. Cockroaches were seen in pool area. Never seen that before during our holidays.
Stayed 13 nights in Sep 2025