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Occidental Cozumel - All Inclusive

4.0 star property
4-star beachfront property near San Francisco Beach

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Photo gallery for Occidental Cozumel - All Inclusive

7 restaurants; breakfast, lunch, and dinner served
Property video
Reception
Aerial view
Private beach, sun loungers, beach towels, beach massages

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • All-inclusive

Explore the area

View in a map
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600
  • Place, Arrecifes de Cozumel National Park
    ‪9 min walk‬
  • Place, San Francisco Beach
    ‪17 min walk‬
  • Place, Nachi Cocom Beach Club & Water Sport Center
    ‪19 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪34 min drive‬

Room options

View all photos for Royal Level Luxury

Royal Level Luxury

Royal Level Luxury

8.4 out of 10
Very good
(29 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room (Deluxe)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Deluxe)

8.2 out of 10
Very good
(134 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room (Concierge)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Concierge)

8.8 out of 10
Excellent
(35 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room (Romance)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Romance)

7.8 out of 10
Good
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

About the area

Cozumel

On the beach.Within a 15-minute walk of the property, you'll find San Francisco Beach and Arrecifes de Cozumel National Park. Nachi Cocom Beach Club & Water Sport Center and Paradise Beach are also within 2 miles (3 km).

What's nearby

  • Arrecifes de Cozumel National Park - 9 min walk - 0.8 km
  • San Francisco Beach - 17 min walk - 1.5 km
  • Nachi Cocom Beach Club & Water Sport Center - 19 min walk - 1.6 km
  • Mr. Sancho's Beach Club - 3 min drive - 2.6 km
  • Paradise Beach - 3 min drive - 2.2 km

Getting around

  • Cozumel Intl. Airport (CZM) - 26 min drive

Restaurants

  • ‪Beach Club - ‬9 min walk
  • ‪Market Café - ‬5 min drive
  • ‪Lobby Bar - ‬9 min walk
  • ‪Topaz Restaurant - ‬9 min walk
  • ‪El Patio Lobby Bar - ‬13 min walk

About this property

Occidental Cozumel - All Inclusive

4-star beachfront property near San Francisco Beach
Occidental Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. At Occidental Cozumel - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This Colonial property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cozumel property.

  • 247 guestrooms or units
  • 3 levels
  • 11 buildings
  • 7 dining venues
  • 5 bars or lounges
  • 1392 sq ft of conference space
  • 129 sq m of conference space
  • Full breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Occidental Cozumel - All Inclusive offers 247 accommodations with free minibar items and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Aerial view
Allegro Cozumel All Inclusive
Cozumel
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.0 out of 5, Very good, 1,111 reviews
The price is CA $220
CA $273 total
includes taxes & fees
Jun 14 - Jun 15
Allegro Cozumel All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scooter/moped rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Cozumel - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Cozumel Grand Occidental

Occidental Grand Cozumel

Occidental Grand Cozumel All Inclusive

Grand Cozumel

Grand Occidental Cozumel

Occidental Cozumel

Occidental Grand Cozumel Hotel Cozumel

Occidental Grand Hotel Cozumel

Occidental Grand Cozumel Resort All Inclusive

Occidental Grand Resort All Inclusive

Occidental Cozumel Resort

Occidental Resort

Occidental Grand Cozumel Hotel

Occidental Cozumel All Inclusive

Occidental Cozumel All Inclusive All-inclusive property

Occintal Cozumel Inclusive

Occidental Cozumel - All Inclusive Cozumel

Occidental Cozumel - All Inclusive All-inclusive property

Frequently asked questions

How close is Occidental Cozumel - All Inclusive to the airport?

Occidental Cozumel - All Inclusive is 11.6 mi (26-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Occidental Cozumel - All Inclusive?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Occidental Cozumel - All Inclusive on Jun 23, 2026 start from CA $218, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Occidental Cozumel - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Occidental Cozumel - All Inclusive.

How close is Occidental Cozumel - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Occidental Cozumel - All Inclusive offer free breakfast?

Occidental Cozumel - All Inclusive offers free full breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Occidental Cozumel - All Inclusive?

No, there is no casino at this property.

What time is check-in at Occidental Cozumel - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Occidental Cozumel - All Inclusive?

This property offers free self parking.

Does Occidental Cozumel - All Inclusive have a pool?

Occidental Cozumel - All Inclusive features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Occidental Cozumel - All Inclusive have a restaurant?

Yes, there are 7 restaurants on site.

Does Occidental Cozumel - All Inclusive have a spa?

This property has a spa, which features beach massages, mani/pedis, and body treatments.

How close is Occidental Cozumel - All Inclusive to downtown Cozumel?

Occidental Cozumel - All Inclusive is 7.4 mi away from Cozumel.

Occidental Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 387 out of 1004 reviews
Rating 8 - Good. 276 out of 1004 reviews
Rating 6 - Okay. 174 out of 1004 reviews
Rating 4 - Poor. 81 out of 1004 reviews
Rating 2 - Terrible. 86 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good troughout all the amenities and at any time of the day, rooms are clean and tidy and stuff are nice
Stayed 5 nights in Apr 2026

10/10 Excellent

Joseph

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , great food , staff , great staff , hospitality.
Stayed 7 nights in Feb 2026

10/10 Excellent

joshua

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort!! Happy with everything!! Rooms are clean, food is good, atmosphere is great! Plenty of room to find a private place to chill! Not the greatest beach since the hurricane came and washed it away but it was still good!
Stayed 9 nights in Feb 2026

8/10 Good

James David, Tigard

Stayed 6 nights in Feb 2026

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was great as always! Rooms were nice and the maids were very attentive! Breakfast was good. Dinner buffet was eh, but the mexican theme night at the buffet was really good. Nice pools and nice beach even though the beach was drawn back due to the hurricane a few years ago. All in all i would recommend this to anyone who wants to stay in cozumel. The island is a gem!
Stayed 11 nights in Feb 2026

8/10 Good

Andrew

Stayed 12 nights in Feb 2026

10/10 Excellent

Juan Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very Happy with all things related to my stay !!!
Stayed 4 nights in Feb 2026

10/10 Excellent

Ariana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Resort was clean staff was very friendly. wish the pool stayed opened later but aside from that we had an amazing trip. we will be back.
Stayed 7 nights in Nov 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was GREAT The best resort I have ever been too
Stayed 8 nights in Feb 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Room awesome clean attentive. Staff was excellent
Stayed 10 nights in Feb 2026

8/10 Good

Christopher Dean

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was good. There are very few bathrooms on site, you go back to your room from the pool. Food was OK, not great. Buffet food could have been hotter. Great resort layout, it was paths through the jungle. We paid for a Concierge and that was a waste, asked for one thing and it didnt happen. He just tried selling us a membership. We should have upgraded to the "Royal" rooms. They have an additional restaurant.
Stayed 5 nights in Feb 2026

4/10 Poor

Beth

Stayed 6 nights in Jan 2026

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First of all, the staff was amazing, not one single rude person on the resort. Special thank you to all the staff at the La Caretta, for some reason I cannot leave their names per Expedia... but the entire staff was so great. Wonderful, loving staff, took very good care of us. The ladies at the Royal check in, I failed to get their names, but I hope they are recognized as they made the check in so smooth and so sweet. Now about the resort. This resort was fabulous. the accommodations were fabulous, all the food was really good, Pools and beach is outstanding. Wish the Mexican food was more authentic, but the staff, wonderful. Seafood restaurant was good as was the Mediterranean. We just had a wonderful time and high recommend this resort.
Stayed 7 nights in Jan 2026

8/10 Good

Gerardo

Liked: Cleanliness, amenities, property conditions & facilities
Happy
Stayed 7 nights in Jan 2026

10/10 Excellent

Christopher Dean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was amazing. Great food and a great location. Well done!
Stayed 14 nights in Jan 2026

10/10 Excellent

Olena

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed everything!
Stayed 9 nights in Jan 2026

4/10 Poor

Brent

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
The resort overall is pretty good, expected more based off the ratings. The hurricane that hit it a few years ago had a significant impact on it. I would rate our stay as good. The cleanliness of the resort was very good, but there were a lot of things that were needing attention. Our shower head was somewhat detached from the ceiling so it would spray water out of the shower for the first portion of the water running. The ice machine for our area didn't work the entire week. They ran out of one of the alcoholic beverages that I drink and the staff response was basically we have no idea when we'll have more. It's an all inclusive but not really. Room service is at an extra charge. The refrigerator in our room got things cool, probably about the temperature you'd drink red wine. We ate at three of the signature restaurants. The Greek one and Coral the seafood restaurant were not good. The Mexican one was ok. The daily buffet was completely hit and miss. The first day most of the entrees were cold. After that you'd be lucky if there was bacon in the morning or tortilla chips at lunch. They'd seem to only put them out about once an hour and then they'd be gone. Thankfully we realized most of this early on and ate away from the resort more than on site. The good. The staff were all very friendly and extremely accommodating. That was the only portion of the trip that was 5 stars. The pool and beach area were nice and they had some fun activities to partake in.
Stayed 7 nights in Jan 2026

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms varied from building to building. We stayed in number 19 on the second floor and found things to be brighter with good views and breezes compared to my family who were on the first floor of #10. It’s a smaller resort and loved the feel of being surrounded by nature. Staff were friendly and responsive. Loved that there wasn’t a prominent tip culture. It was a nice, relaxed atmosphere. Loved being able to snorkel from the beach and take out the kayaks. Limited sights to see outside or around the resort unless you’re looking to go diving or snorkelling.
Stayed 7 nights in Jan 2026

2/10 Terrible

Samantha

Stayed 6 nights in Jan 2026

10/10 Excellent

RACHEL, ROCKWALL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Love.. Love.. Love Occidental Cozumel.
Stayed 7 nights in Dec 2025

8/10 Good

Tammy, Lincoln

Stayed 7 nights in Jan 2026

10/10 Excellent

Aygen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2026

10/10 Excellent

Kason

Stayed 7 nights in Dec 2025

4/10 Poor

Lana

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Title: Serious Crocodile Attacked Our stay was completely overshadowed by extremely serious safety issues at the beach, which were not properly addressed by hotel management. During our stay, my husband was swimming when another guest urgently warned him to exit the water because a large crocodile was present very close to shore. He immediately got out of the water and clearly saw the crocodile, estimated to be approximately nine feet long. He began warning others on the beach, including another couple who were still in the water, allowing them to exit safely. Only three days later, a far more severe incident occurred. At that time, approximately 30 people were swimming in the area. We heard screams and realized a woman had been attacked by a crocodile while in the water with a small child (around five years old). The crocodile grabbed her across the body. Guests from the shore rushed to help and managed to pull her out of the water. She was taken to the hospital, and when we left the hotel about six days later, she was still hospitalized. Following this incident, I spoke with hotel management on multiple occasions regarding guest safety. Unfortunately, the crocodile was not removed, no warning signs were posted on the beach, and guests continued to enter the water unaware of the danger. New arrivals were not informed of crocodile danger.
Stayed 14 nights in Oct 2025

2/10 Terrible

Trevor

Stayed 7 nights in Jan 2026