The Explorean Cozumel - All Inclusive

4.0 star property
4-star beachfront property near Arrecifes de Cozumel National Park

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Photo gallery for The Explorean Cozumel - All Inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, free cabanas, pool umbrellas
Boating
Private beach, free beach cabanas, sun loungers, beach umbrellas
Lobby
1 bedroom, premium bedding, down comforters, pillowtop beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Hot tub
  • Pet-friendly

Explore the area

Map
Carretera a Chankanaab km 7.5, Zona Hotelera Sur, Cozumel, QROO, 77600
  • Chankanaab Beach Adventure Park
    ‪2 min drive‬
  • Chankanaab National Park
    ‪2 min drive‬
  • Corona Beach
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪12 min drive‬

Room options

Room, 1 King Bed, Non Smoking (Casita)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (Casita Stand Alone)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking (Casita)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Casita Stand Alone)

  • Sleeps 3
  • 1 King Bed

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About the area

Cozumel

Beachside getaway.You'll be within half a mile (1 km) of Arrecifes de Cozumel National Park and 2 miles (3 km) of Chankanaab National Park with a stay here. Cha'an Ka'an Observatory of Cozumel is within 3 miles (5 km) and Punta Sur Ecological Park is within 16 miles (25 km).

What's nearby

  • Chankanaab Beach Adventure Park - 2 min drive - 1.5 km
  • Chankanaab National Park - 2 min drive - 1.8 km
  • Corona Beach - 3 min drive - 2.9 km
  • Paradise Beach - 9 min drive - 7.4 km
  • Mr. Sancho's Beach Club - 10 min drive - 8.5 km

Getting around

  • Cozumel Intl. Airport (CZM) - 22 min drive

Restaurants

  • ‪Puerta Maya - ‬7 min drive
  • ‪Margaritaville - ‬7 min drive
  • ‪Three Amigos Cozumel - ‬7 min drive
  • ‪Pancho's Backyard - ‬7 min drive
  • ‪Bar Mandy - ‬7 min drive

About this property

The Explorean Cozumel - All Inclusive

4-star beachfront property near Arrecifes de Cozumel National Park
The Explorean Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Explorean Cozumel - All Inclusive like an outdoor pool and complimentary bicycles.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 beach bars, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a hot tub, a garden, and a terrace. Free self parking is available.

This 4-star Cozumel property is smoke free.

  • 56 guestrooms or units
  • 2 levels
  • 14 buildings
  • 2 bars on the beach
  • Built in 2014
  • Cooked-to-order breakfast (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Explorean Cozumel - All Inclusive offers 56 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished balconies. Pillowtop beds feature down comforters and premium bedding. This Cozumel property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Na' Ha' has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Languages

English, Spanish

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • 2 beach bars
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Books
  • Ecotours
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Outdoor pool
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 77 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.12 per accommodation, per night
  • Sanitation services: USD 04.09 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20.00 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 20.00 (up to 18 years old)
  • Pet fee: USD 77 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Explorean Cozumel
Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive All-inclusive property
Explorean All Inclusive All-inclusive property
The Explorean Cozumel - All Inclusive Cozumel
Explorean All Inclusive Hotel
Explorean Cozumel All Inclusive
Hotel The Explorean Cozumel - All Inclusive Cozumel
Cozumel The Explorean Cozumel - All Inclusive Hotel
The Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive Hotel
Explorean All Inclusive
Hotel The Explorean Cozumel - All Inclusive
The Explorean Cozumel - All Inclusive Cozumel
The Explorean Cozumel - All Inclusive All-inclusive property

The Explorean Cozumel - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 372 out of 588 reviews
Rating 8 - Good. 133 out of 588 reviews
Rating 6 - Okay. 47 out of 588 reviews
Rating 4 - Poor. 26 out of 588 reviews
Rating 2 - Terrible. 10 out of 588 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and helpful. We had a very relaxing time and the food was delicious.
Stayed 5 nights in May 2025

10/10 Excellent

Jasmeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time at the Explorean. The pool was wonderful and the beach club was superb. I was able to find a free cabana pretty much every time I wanted one! The snorkeling right on the property was fantastic! In fact, it was even better than a few of the spots I visited on an independent tour (not with the Explorean) so bring your snorkel and some water shoes! The room itself was clean and comfortable. It was a little damp, but I think that has more to do with the climate and building materials than it does on the hotel itself. There was a slight issue with the shower area flooding one night in my room. I called the front desk on the way to dinner and explained the situation. When I got back from dinner, there were several people in the room working on the issue! It didn't flood again after that. They were incredibly efficient! Everyone was incredibly lovely and I would absolutely visit again!
Stayed 5 nights in Feb 2025

10/10 Excellent

Traci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If in a king room. Really not a lot of seating when you have luggage. It would be nice to have stools over looking ledge, back of bed. Or maybe just a luggage rack in the room.
Stayed 7 nights in Feb 2025

8/10 Good

Michael, Fort Edward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 7 nights in Feb 2025

10/10 Excellent

William

Stayed 6 nights in Feb 2025

10/10 Excellent

Serge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience at the Explorean! We were drawn to the resort because of the good reviews and because the excursions were included. We weren't sure what to expect with the excursions (they could been so-so since they were included) and we were very surprised. The excursions were wonderful. Guides Edgar and Jaciel were particularly excellent! So friendly and helpful! The food at both the Explorean and the adjacent Fiesta Americana was fantastic. We loved the jungle environment of the Explorean, and the snorkelling right in front of the Fiesta Americana was amazing!
Stayed 7 nights in Feb 2025

10/10 Excellent

Eric

Stayed 6 nights in Feb 2025

10/10 Excellent

Michael, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing all around. Would come again!
Stayed 7 nights in Feb 2025

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Great food. Great activities.
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Stayed 7 nights in Jan 2025

10/10 Excellent

Maria Viera

Liked: Staff & service, property conditions & facilities
Great staff. Adorable todos
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael, Yankton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars across the board. We will be back.
Stayed 4 nights in Feb 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet and peaceful boutique style property. The included excursions were so fun, the guides were friendly, enthusiastic, took very good care of the guests. About 20 steps from bigger hotel with access to more amenities, restaurants, beach. Very convenient to have options of the two very different hotels. Very happy we stayed at the Explorean, look forward to returning.
Stayed 7 nights in Jan 2025

8/10 Good

Maria Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

ashley, sylvan lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The excursions that were available daily were amazing, and the staff was awsome! Highly recomend this place.
Stayed 9 nights in Jan 2025

10/10 Excellent

James Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled to the Explorean for 2 weeks January 16-30 2024. We had a wonderful experience. Facilities: 5*. Excellent restaurant available all day. Pool wonderful and warm. Lovely walking paths to listen to birds. Bar includes all top-shelf spirits. Little sweets display had some amazing desserts. Rooms: 4*. Clean and comfortable. Need more storage though. Quiet. Lots of hot water. Wish they had screen doors on porch. Staff: 5* plus another 100*. They really make this place. Julio, Jaciel, Armando and Nestor leading activities are gems of humans! We will return because of them. Gabriel and Fermin at restaurant were very attentive servers. Activities: 5*. Although we prefer water activities, all were well-organized and, of course, included. What's not to love? Location: 5*. Super close to airport. Tucked in behind Fiesta Americana (you get all their facilities, which are amazing). About a 5 minute walk to beautiful waterfront with prime snorkeling right there. Cevecheria, grill, and breakfast and lunch buffet are there as well and food was wonderful. Staff serve drinks to you wherever you sit. Lots of Bali beds and loungers. Resort is for those who love nature, small resorts, and who have good mobility (some up and down areas). Safe and chill. Amazing value for price. Highly recommend! There aren't enough characters here for me to rave about the Explorean. Can't wait to return soon!
Stayed 14 nights in Jan 2025

10/10 Excellent

Evan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came with my girlfriend and had an amazing stay. I’ve been to probably a dozen all inclusives and this was my favorite so far. If you are looking for a big beach with powdery white sand, this is not the spot, but the snorkeling was awesome. Pool was nice. The food was still resort food, but definitely better than most. Rooms were comfortable and very clean. The staff was amazing all around. The included excursions seemed like a good time but we didn’t have time to take advantage of them because we only had a quick three day stay. We go to the riviera maya once or twice a year and usually just go with whatever the best deal is when booking, but will definitely come back to Explorean next time. Can’t wait to come back.
Stayed 3 nights in Jan 2025

10/10 Excellent

Amanda, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week at the Explorean. The hotel and staff exceeded my expectations. The food was excellent, the pool and grounds were always clean and the room was roomy, comfortable and clean. They added a roll away bed for my 6yr old son, which was a nice addition to help make our stay comfortable. The included excursions were what set this hotel apart from others. The excursion staff are great. On days where the weather didn't cooperate, they had alternative plans and we always had a fun time. I have already recommended this hotel to friends and family.
Stayed 7 nights in Jan 2025

10/10 Excellent

Shawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort with smaller and more boutique like much better than a mega resort. Never more than second in line for almost anything. Drinks were high quality alcohol. Southwest fresh definitely recommend making reservations at the restaurants the Mexican was our favorite. Play classic example everyone was friendly welcoming and helpful from the front desk to the bartenders too The tour guides. It's really nice to be in a Mexican resort where everyone genuinely likes working there. Make sure you bring some small bills $1 or two tip really makes a big difference to them you don't have to tip every time but occasionally it's very helpful. We would return again and found it an excellent value for the money
Stayed 7 nights in Jan 2025

10/10 Excellent

Michael Donovan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all very friendly and accommodating. Many food options. Beautiful view. Excursions were amazing.
Stayed 7 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness
Our favorite Cozumel resort. The staff is helpful and friendly. Gabriel at Lo Kaan Restaurant never fails to make you feel special and you never do without something you need. The rooms are beautiful and clean. The jungle balconies are heaven every morning with the beautiful and friendly birds. Being able to use the entire Fiesta Americana property and still having an oasis with few people and a bar and pool almost to yourselves is wonderful. Eduardo is the first person who has greeted us both times when we first arrived and he makes you feel right at home. If you want to go anywhere the doorman at the FA are the best and never had more helpful person with taxi and finding a place. The location is great. Snorkling right out front and a pier in front of you have a boat excursion it picks you up right at resort. Can’t wait to go back!
Stayed 5 nights in Jan 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
This was so amazing. We loved our time there.
Stayed 7 nights in Jan 2025

10/10 Excellent

Tammy Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the jungle feel of this resort. Such nice gestures with the coffee, juice and muffins delivered to our room every morning, Even though we didn't utilize them only because we slept in too late.. The employees were all very polite and nice. We didn't get much hassle about any sales pitch, but we made it clear we were not interested and all was good. Very quiet and relaxing atmosphere and we thoroughly enjoyed. We would stay here again. Food was great. Service was great. Loved accessing the Fiesta Americana as well.
Stayed 7 nights in Jan 2025

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Explorian was nice and quiet. The explore trips that were provided were good and bad. The bicycles provided were old and tired. The entrance to the public beach at the end of the bike trip was terrible. It was a service road to a business. Garbage everywhere and no bathrooms available. The trip to the beach also had no bathrooms available. The staff for the excursions were great. The excursions are done on the cheap.
Stayed 7 nights in Jan 2025

10/10 Excellent

Allison

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing time and would highly recommend.
Stayed 8 nights in Jan 2025