El Cozumeleño Beach Resort - All Inclusive

3.5 star property
All-inclusive beachfront property with 5 outdoor pools

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Photo gallery for El Cozumeleño Beach Resort - All Inclusive

Aerial view
Property video
Buffet
Premium Sky Top Room
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600
  • Place, Playa San Juan
    ‪17 min walk‬
  • Place, Isla Cozumel Biosphere Reserve
    ‪10 min drive‬
  • Place, Chankanaab National Park
    ‪19 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪9 min drive‬

Room options

Garden View

  • Partial ocean view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Balcony Athletic Ocean View Guarantee

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Sky Ocean View

7.2 out of 10
Good
(10 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Sky Top Room

7.4 out of 10
Good
(18 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Balcony Ocean View Guarantee

  • Ocean view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Cozumel

On the beach.Your stay at this Zona Hotelera Norte property places you within 6 miles (10 km) of San Miguel Church and Stingray Beach. Chankanaab National Park is within 9 miles (15 km) and Corona Beach is within 12 miles (20 km).

What's nearby

  • Playa San Juan - 17 min walk - 1.5 km
  • San Miguel Church - 8 min drive - 7.1 km
  • Isla Cozumel Biosphere Reserve - 10 min drive - 5.6 km
  • Chankanaab National Park - 19 min drive - 17.4 km
  • San Francisco Beach - 30 min drive - 27.3 km

Getting around

  • Cozumel Intl. Airport (CZM) - 11 min drive

Restaurants

  • ‪Melia Cozumel All Inclusive Golf & Beach Resort - ‬3 min walk
  • ‪Guido's - ‬6 min drive
  • ‪El Cozumeleño Beach Resort - ‬1 min walk
  • ‪Hemingway Lounge Rest. & Bar - ‬5 min drive
  • ‪Bajau - ‬5 min drive

About this property

El Cozumeleño Beach Resort - All Inclusive

All-inclusive beachfront property with 5 outdoor pools
El Cozumeleño Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. At El Cozumeleño Beach Resort - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 3.5-star Cozumel property is smoke free.

  • 251 guestrooms or units
  • 9 levels
  • 2 buildings
  • 2 dining venues
  • 3 bars or lounges
  • 5381 sq ft of conference space
  • 500 sq m of conference space
  • Built in 1972
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
El Cozumeleño Beach Resort - All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Beach toys
  • Children's games
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Boat
  • Books
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Kayaking
  • Mini golf
  • Optional golf privileges
  • Outdoor tennis court
  • Personal motorized watercraft
  • Piano
  • Rowing/canoeing
  • Scuba diving
  • Snorkeling
  • Table tennis
  • TV in common areas
  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Cozumeleño Beach Resort - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number 001-007-002116/2025

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El Cozumeleño Beach Resort All Inclusive
El Cozumeleno Beach Resort All Inclusive
El Cozumeleño Beach Resort - All Inclusive Cozumel

El Cozumeleño Beach Resort - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 399 out of 1317 reviews
Rating 8 - Good. 311 out of 1317 reviews
Rating 6 - Okay. 269 out of 1317 reviews
Rating 4 - Poor. 161 out of 1317 reviews
Rating 2 - Terrible. 177 out of 1317 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

DIANA, Menomonie

Stayed 7 nights in Jan 2026

10/10 Excellent

Holly

Stayed 8 nights in Feb 2026

6/10 Okay

Karensa

Stayed 9 nights in Dec 2025

10/10 Excellent

Rhian

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
To anyone stressed about the bad reviews, ignore them. The food never ran out and there was lots to choose from. The buildings are old and wind/sand blown, and there’s seaweed on the beach, but that’s staying on the ocean. A gorgeous and warm ocean. You can order chips and guacamole right on the beach (not a “secret menu” you just have to ask like an adult). The staff was amazing and very helpful. Will 100% stay again. Thank you for the amazing stay!
Stayed 7 nights in Jan 2026

2/10 Terrible

Miriam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The side of the building that we were at was really old, they did not give maintenance to the rooms. For the price it’s not worth it.
Stayed 1 night in Jan 2026

4/10 Poor

Rhonda K

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
This is my 4th trip to this hotel in 20 years. Let's start with the positive. The view is lovely, the blues and greens of the water are the most beautiful you will see. It has some rocky beach area to the south to see shells and a long beach to walk on to the North. It was very covered with seaweed and the water was muddied but a nice long, scenic walk. There are several staff that have been there for years and continue to have a smile and great service. The property is very small, two buildings, 1 buffet and 1 reservation restaurant. The reservation restaurant had horrible food the one night we ate there. The service was just as bad. It was my mom's birthday and we only got grumpy faced staff. We ate little of our food and left before dessert. We went over to the buffet and were welcomed with a smile, had great food and got the happy birthday we hoped for. The worst was the run down look of the hotel. It wasn't great when we were there 4 years ago, but it has gotten much worse. So many items with rust all over them, cracked cement stairs with rebar/steel bars showing, rusted/old looking balcony furniture, etc. Our tv never worked and after 4 times telling the front desk, I gave up. There is no way to contact the front desk without going to them. The lines are long and so is the wait. They are now using a QR code for hotel info but it is only available at the desk, not in the rooms. Very inconvenient! It was sad to know we probably won't return.
Stayed 4 nights in Jan 2026

6/10 Okay

Nicole

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Room- wifi connection, outdated with balcony hazards for younger kids, no fridge, safe needs a key that you need to request and bed was shaped like a banana. Amenities- mini golf course needs maintenance, hole number 10 sucks, but our toddler wanted to do 18 holes daily and loved it. No activities from staff, snorkeling was awesome, pools are quite cold, sun doesn't hit the pools till after lunch. Volleyball court had giant rocks in the sand. Barely was set up the whole time we were there. You can rent jetskis right off the beach. Food- ask for what you need and want- they have it but you have to ask. We didnt know they had chips and guacamole but when we asked they brought it out. À la carte was not any better than the buffet outside. There were no desserts whatsoever aside from Jello but we did hear that Baker quit a week before. You can ask for ice cream and they have it in the back. Overall the staff were awesome... but the owner needs to step it up for the quality and invest some of his profits to support the hotel.
Stayed 7 nights in Jan 2026

4/10 Poor

Karla, Watauga

Travelled with family
Not in Cancun. Was dirty
Stayed 5 nights in Jan 2026

6/10 Okay

Joshua

Stayed 9 nights in Jan 2026

10/10 Excellent

Dominique

Liked: Cleanliness, amenities, property conditions & facilities
Love this place! I keep coming back, year after year. Love the staff, they go above and beyond to make each guest feel appreciated and seen. Welcome drink on check-in, welcome back plate for returning guest in the room with guest name clearly stated with chocolate by the pillows. The underfloor have gorgeous views. One day, I wish to stay on the top floor suite. Just an Amazing hide away! Don’t come here if you don’t want to have a fun time. Th activities directs will do their best, but if you have a a bad attitude at home, like Adam Sandler says so eloquently, “same sad you” on vacation.
Stayed 4 nights in Dec 2025

4/10 Poor

Damaris

Stayed 4 nights in Jan 2026

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service
Great property. Rooms need updating. Love the staff.
Stayed 10 nights in Dec 2025

10/10 Excellent

Houssan

Travelled with family
Liked: Amenities
Excellent service! Snorkeling was beautiful! Even more beautiful than the tours! Very clean! Food was great! Our flight was delayed and we had a nonrefundable reservation at the hotel, but they still moved our reservation up a day and made our stay very pleasant. Mrs Virginia (the reservation specialist) is wonderful!
Stayed 4 nights in Jan 2026

2/10 Terrible

Clarissa

Travelled with group
Location was good. Close to town which was a plus. The beach was nice and clean. The rooms left a lot to be desired. The toilet in our bathroom was broken and ran a lot of the time unless we fixed it. The paint is peeling off the walls. The couch was flat and stained. The bed hard as a cinderblock. We ate off the resort for a majority of our meals. That wasn’t even the most disappointing thing about the resort. We shopped on the third day of our vacation and put all the items we purchased inside a souvenir coffee cup clearly marked and didn’t even look like the cups from the resort that we had purchased and set it on the TV stand. After room service cleaned our room the cup and all its contents (which included several pieces of jewelry) had been taken from our room. We immediately reported this to the front desk and we were given the run around all the way up until we had to get on our flight back home. I received an email from the woman who was working on finding our items and she states in the email “ It is important for you to be aware that the hotel is not responsible for cash or personal belongings left inside or outside the safety deposit box.” so just be aware the expectation if you are a guest here is that you may have personal items removed from your room whether you lock them in the safe with the universal key or if you leave it out anywhere in your room. I have sent several follow up emails about how they plan to correct the issue and have not received a single ema
Stayed 4 nights in Jan 2026

8/10 Good

Wayne Robert

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Staff made this a great stay.
Stayed 12 nights in Dec 2025

10/10 Excellent

Chelsie Allen, Zieglerville

Stayed 7 nights in Dec 2025

2/10 Terrible

Daniel, Colorado Springs

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
All of the above. Hotel was nothing that was advertised. Old falling apart, food was terrible customer service was bad. We ended up booking another resort and moving there on the second day. Sucks having to pay twice for 1 vacation.
Stayed 7 nights in Jan 2026

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the check-in process was slow, Federico was very helpful. We were most impressed with the cleanliness of the rooms and the whole property from morning to night, someone was washing and cleaning. The views were wonderful. The beach experience was our favorite! The beach waiters, especially Paulino and Oscar, was unmatched and we are extensive travelers. We will definitely go back!
Stayed 7 nights in Jan 2026

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oscar and Paulino took the best care of us on the beach. They were always there when we needed something to drink or eat. The only con was we had some issues with our room. Won't list them but it was not the room I booked and paid for. They offered us an upgrade and once moved into the new room, it was the room I originally booked and paid for.
Stayed 7 nights in Jan 2026

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is amazing
Stayed 5 nights in Dec 2025

8/10 Good

Gabriella Maria

Liked: Cleanliness
Room was cleaned daily.the staff were wonderful.only thing was the day we checked in we had to wait extra hour for our rooms to be ready as we had book 2,5 months ahead and there was 10 of us.my son in law had to put his foot down.they could have done a little more for Christmas as we had 2 little ones with us.no Santa.decorate the place was lovely.but felt it could have dive more as there was a lot of kids at this resort.and also to charge for a fridge in room and not have enough water in rooms that’s bad.we couldn’t even get milk for the little ones.but over all it was nice.
Stayed 6 nights in Dec 2025

4/10 Poor

Jarrett

Travelled with family
My wife received food poisoning the first night we were there. She was very cautious about eating anything there. There was noises coming from the room and had to move all of our stuff from one side of the hotel to the other WHILE my wife had food food poisoining. Alot of rock made entry into and out of the water sometimes a big hassle. The hot tubs do not work. Food is ok. I wouldnt reccommend.
Stayed 7 nights in Jan 2026

6/10 Okay

Yuriy, Everett

Travelled with family
Liked: Amenities
Due for upgrade resort, clean rooms, awesome beach, very popular snorkeling spot with gear available on the site, great mini golf, nice tennis court, resort only 10 minutes away from Cozumel airport. Only two restaurants available, menu ok, for all inclusive no see food or very minimal (stayed during Christmas and New Year Eve, we had little bit of shrimps), very good nachos, coffee not good , room was supplied with only two bottles of water every day, for more have to pay extra, one of our favorite part there was no loud parties with music. Be prepared to pay extra for resort fee. We came in 2-3hours early tried to check in early, and first response was that we don’t have reservation, and later they found it, got checked in an 1hour late, late check out was available for extra cost. Overall experience was good, more like country style vacation with laid back friendly staff, Special thanks to maid services, room was done nicely and quick, so would I recommend this place to a friend? Yes and I would like to visit again in the near future
Stayed 14 nights in Dec 2025

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Food.... Buffet trays sat empty for hours, no labels on most items so you have to lift each lid to see what's there. Guy cooking on the grill was nice, but when that's by far the best thing at the buffet, it's a 20 min line most times. A la carte restaurant was nothing special, seemed like they were trying too hard to be fancy, and nothing was done all that well. Had to go down to the lobby in person at 8am and stand in a long line to have a chance to eat at the a la carte, no thanks. All lounge chairs on the beach gone by 9am daily.
Stayed 6 nights in Dec 2025

8/10 Good

Gaurav

Travelled with partner
Liked: Cleanliness, amenities
Big and Clean room despite building we stayed appeared old. Staff was great.
Stayed 4 nights in Dec 2025