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Occidental Cozumel - All Inclusive

4.0 star property
4-star beachfront property near San Francisco Beach

Choose dates to view prices

Photo gallery for Occidental Cozumel - All Inclusive

Relax on the beach with lounge chairs and palm trees.
Explore a playground with a multi-level play area, slide, climbing wall, and staircase, set amidst a natural environment surrounded by trees.
Cross a tranquil bridge surrounded by lush foliage.
Relax and socialize by the pool, surrounded by lounge chairs and umbrellas.
Enjoy ocean views from our outdoor dining area, where tables are set with white linens and wicker chairs.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600
  • San Francisco Beach
    ‪19 min walk‬
  • Mr. Sancho's Beach Club
    ‪3 min drive‬
  • Playa Mia Grand Beach and Water Park
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room (Concierge)

Two single beds with white linens and a throw blanket, a desk with a chair, and a television, set amidst lush greenery views.

Deluxe Room (Concierge)

9.4 out of 10
Exceptional
(28 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Romance)

Relax in comfort with a large bed, glass table, and wicker chair, plus a balcony offering a view of lush greenery.

Deluxe Room (Romance)

7.8 out of 10
Good
(6 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Royal Level Luxury

Two single beds with white linens and gold-patterned bedspreads, each flanked by a nightstand with a lamp.

Royal Level Luxury

8.4 out of 10
Very good
(27 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Deluxe)

Relax in comfort with a large bed, glass table, and wicker chair, plus a balcony offering a view of lush greenery.

Deluxe Room (Deluxe)

8.2 out of 10
Very good
(115 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the area

Cozumel

On the beach.Within a 15-minute walk of the property, you'll find San Francisco Beach and Arrecifes de Cozumel National Park. Nachi Cocom Beach Club & Water Sport Center and Paradise Beach are also within 2 miles (3 km).

What's nearby

  • Nachi Cocom Beach Club & Water Sport Center - 18 min walk - 1.5 km
  • San Francisco Beach - 19 min walk - 1.6 km
  • Mr. Sancho's Beach Club - 3 min drive - 2.6 km
  • Paradise Beach - 3 min drive - 2.2 km
  • Playa Mia Grand Beach and Water Park - 3 min drive - 2.9 km

Getting around

  • Cozumel Intl. Airport (CZM) - 26 min drive

Restaurants

  • ‪Mr. Sanchos - ‬2 min drive
  • ‪Playa Uvas - ‬14 min drive
  • ‪Topaz Restaurant - ‬9 min walk
  • ‪Occidental Grand Beach - ‬8 min walk
  • ‪Manatees Swim Up Bar - ‬5 min drive

About this property

Occidental Cozumel - All Inclusive

4-star beachfront property near San Francisco Beach
Occidental Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. At Occidental Cozumel - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This Colonial property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cozumel property.

  • 247 guestrooms or units
  • 3 levels
  • 11 buildings
  • 7 dining venues
  • 5 bars or lounges
  • 1392 sq ft of conference space
  • 129 sq m of conference space
  • Full breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Occidental Cozumel - All Inclusive offers 247 accommodations with free minibar items and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Allegro Cozumel All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.0 out of 5, Very good, 1,004 reviews
The price is CA $178
CA $221 total
includes taxes & fees
Sep 7 - Sep 8
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Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scooter/moped rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Cozumel - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Cozumel Grand Occidental
Occidental Grand Cozumel
Occidental Grand Cozumel All Inclusive
Grand Cozumel
Grand Occidental Cozumel
Occidental Cozumel
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Grand Cozumel Resort All Inclusive
Occidental Grand Resort All Inclusive
Occidental Cozumel Resort
Occidental Resort
Occidental Grand Cozumel Hotel
Occidental Cozumel All Inclusive
Occidental Cozumel All Inclusive All-inclusive property
Occintal Cozumel Inclusive
Occidental Cozumel - All Inclusive Cozumel
Occidental Cozumel - All Inclusive All-inclusive property

Occidental Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 364 out of 1012 reviews
Rating 8 - Good. 292 out of 1012 reviews
Rating 6 - Okay. 184 out of 1012 reviews
Rating 4 - Poor. 85 out of 1012 reviews
Rating 2 - Terrible. 87 out of 1012 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the resort grounds are beautiful. I would definitely stay here again. I love the pool and the beach area.
Stayed 3 nights in Jul 2025

8/10 Good

Ralph N

Stayed 6 nights in Apr 2025

8/10 Good

ashley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax, small pool but they had great activities every day, Axle and Jesus made to stay comfortable and entertaining. 5 stars to those guys.
Stayed 7 nights in Apr 2025

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms .. friendly staff .. there were some difficulties with accommodations for dining options based on the availability to make reservations.. maybe the person handled that was gone for the day or something .. but, it should’ve been a simple task. Overall a good experience. I would go here again.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Amenities, property conditions & facilities
Everything
Stayed 3 nights in Apr 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Jesus, Edmonds

Stayed 2 nights in Apr 2025

10/10 Excellent

Natasha

Stayed 4 nights in Apr 2025

10/10 Excellent

Bambi, Lakeland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property easily walkable with lots of amenities. The Coati's were a lil bit nuisance. The ice machine in my building didnt work so that was a hassle 🙃 but all & all it was a great experience!
Stayed 7 nights in Apr 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Occidental for a short gateway. We had 1 room with 2 double beds, non smoking room and was big enough for the 3 of us to share. Bathroom had shower and a tub and overall the room was very clean and comfortable. Breakfast, lunch and dinner were always various, rich of fresh and tasty fruits, fresh veggies and a great selection between meat and fish. We had dinner once at the mexican restaurant and to be honest we were expecting a bit more in term of quantity. From the apetizer to the desser overall the food was good but quantities can be improved. The seafood restaurant, in my opinion, was the best. Location and food are really worth it but, if you're planning a romantic dinner or celebrating a special occasion this is the perfect spot, make your reservation on time and enjoy it. The pool area was wonderful even though I prefered enjoying the beach and the wonderful ocean. You can snorkeling from here and it is nice but if you like to see the reef you can book an excursion from the hotel. Cozumel and the Occidental was a discovery, really nice location, not to crowded and noisy, this is what I'm usually looking for.
Stayed 5 nights in Apr 2025

6/10 Okay

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay here overall. Its a smaller resort with not a lot going on so if relaxation is what you are looking for this place is it. I did not use the spa or go on any excursions this trip. The beach is nice, however the pictures are not updated from erosion due to mother nature. The main pool was large with a smaller pool attached for little kids.
Stayed 3 nights in Apr 2025

8/10 Good

Jillena Leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Husband and I came here for 6 nights and 7 days. It was a beautiful property and we enjoyed our room with a balcony over looking the jungle. We loved seeing all the animals around the resort! Buffett food was mediocre, but the Al la carte Olivios was our favorite. We never got to try the seafood al la carte, but heard many good things about it. Staff was friendly and helpful. We got to Snorkel on the beach when the winds changed and the water cleared up a lot. There was many fish to look at right off the beach! We even saw a HUGE (I swear 5 foot long) barracuda!! There were many chairs to choose from down by the pool/beach, but we never had a chance to sit by the Adult pool because people always claimed those chairs and beds with towels early in the morning. I wish the bars had drink menus to look at and see what to order because we didn't know what to get and didn't know what options we even had. The staff had many different activities planned throughout the day. It was very easy and efficient to get a taxi to go into town. The taxi would arrive within 3 minutes. The grounds area / property was well kept clean and beautiful. We loved all the plants and having the jungle and then the short easy walk to the ocean side of it the resort. Overall a great trip and we loved every day we spent there!
Stayed 6 nights in Apr 2025

10/10 Excellent

Nicole R

Liked: Cleanliness
Stayed 5 nights in Mar 2025

4/10 Poor

Diana Lynn

Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in Apr 2025

8/10 Good

Seyed Hossein

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t know it was on an island where you need to pay 650 mxn peso but we got hustled and payed 1000 peso. Just make sure you don’t go to the guys standing on the street. I would have avoided going there knowing it was on an island since I was not trying to pay these extra fees.
Stayed 7 nights in Apr 2025

10/10 Excellent

Sandra Figueroa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful! Evening dining was delicious!
Stayed 7 nights in Apr 2025

10/10 Excellent

Lisa

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort!
Stayed 3 nights in Feb 2025

2/10 Terrible

ALISSA KIMBERLY

Travelled with group
Disliked: Staff & service
We had a problem with our booking. The staff was no help and very rude. We had to wait for 7 hours and rebook another room. We will never go back.
Stayed 6 nights in Apr 2025

10/10 Excellent

Aurelien

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Mar 2025

10/10 Excellent

Joy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful but the beach area is becoming smaller and smaller
Stayed 8 nights in Mar 2025

10/10 Excellent

Regina Necole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Jacqueline

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, from the immaculate grounds, food, rooms to the service and facilities. Loved it all. We played tennis most mornings and attended the gym once. Each buffet meal had tonnes of great options and the a la cartes were excellent with great service. The adult pool bartender Santos provided amazing pool service. The beach was clean and well maintained. Would return in a moment.
Stayed 7 nights in Mar 2025

10/10 Excellent

brandy michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. We would aslo go back.
Stayed 5 nights in Mar 2025

10/10 Excellent

Alexander, Winipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location (far away from town). Quiet, safe, beautiful
Stayed 9 nights in Mar 2025