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Occidental Cozumel - All Inclusive

Property class: 4
Family-friendly stay near Mr. Sancho's Beach Club

Choose dates to view prices

Photo gallery for Occidental Cozumel - All Inclusive

An outdoor dining area with tables and chairs, overlooking a clear blue sea and a pier.
Property video
A beach with rows of sun loungers and palm trees.
An aerial view of a resort with a large circular pool surrounded by lounge chairs and umbrellas, set against a backdrop of lush greenery and a clear blue sea.
A red-walled hallway with a wooden ceiling, a staircase, and potted plants.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa

Explore the area

View in a map
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600
  • Place, Arrecifes de Cozumel National Park
    ‪9 min walk‬
  • Place, San Francisco Beach
    ‪17 min walk‬
  • Place, Nachi Cocom Beach Club & Water Sport Center
    ‪19 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪27 min drive‬

Room options

View all photos for Royal Level Luxury

A hotel room with a bed, two bedside tables with lamps, a desk with a chair, a dining table with chairs, a television, and a balcony with curtains.

Royal Level Luxury

8.6 out of 10
Excellent
(32 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Deluxe)

A hotel room with a bed, a glass table, a chair, a desk with a TV, and a door leading to a balcony with a view of greenery.

Deluxe Room (Deluxe)

8.4 out of 10
Very good
(156 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

A hotel room with a bed, a glass table, a chair, a desk with a TV, and a door leading to a balcony with a view of greenery.

Deluxe Room (Concierge)

8.8 out of 10
Excellent
(39 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Romance)

A hotel room with two beds, a ceiling fan, a TV, a desk with a lamp, and a view of the outdoors.

Deluxe Room (Romance)

7.8 out of 10
Good
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Deluxe)

A hotel room with two beds, a coffee machine, a lamp, and a view of greenery through the glass door.

Deluxe Room (Deluxe)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for DOUBLE DELUXE

A hotel room with two beds, a dining area, and a sliding glass door to a garden.

DOUBLE DELUXE

  • 5 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

View all photos for DELUXE ROMANCE

A hotel room with a bed, a glass table, a chair, a desk with a TV, and a door leading to a balcony.

DELUXE ROMANCE

  • 5 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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Cozumel
  • Pool
  • All-inclusive
  • Spa
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7.0 out of 10, Good, 1,174 reviews
The price is CA $383
CA $470 total
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About the area

Cozumel

On the beach.You'll be within half a mile (1 km) of Arrecifes de Cozumel National Park and 2 miles (3 km) of San Francisco Beach with a stay here. Nachi Cocom Beach Club & Water Sport Center and Paradise Beach are also within 2 miles (3 km).
View more Resorts in CozumelOpens in a new window

What's nearby

  • Arrecifes de Cozumel National Park - 9 min walk - 0.8 km
  • San Francisco Beach - 17 min walk - 1.5 km
  • Nachi Cocom Beach Club & Water Sport Center - 19 min walk - 1.6 km
  • Mr. Sancho's Beach Club - 3 min drive - 2.6 km
  • Paradise Beach - 3 min drive - 2.2 km

Getting around

  • Cozumel Intl. Airport (CZM) - 26 min drive

Restaurants

  • ‪El Patio Lobby Bar - ‬13 min walk
  • ‪Roots Beach Club - ‬4 min drive
  • ‪Beach Club - ‬9 min walk
  • ‪Lobby Bar - ‬6 min walk
  • ‪The Money Bar - ‬13 min drive

About this property

Occidental Cozumel - All Inclusive

Family-friendly stay near Mr. Sancho's Beach Club
Occidental Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. At Occidental Cozumel - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This Colonial property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cozumel property.

  • 247 guestrooms or units
  • 3 levels
  • 11 buildings
  • 7 dining venues
  • 5 bars or lounges
  • 1392 sq ft of conference space
  • 129 sq m of conference space
  • Full breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Occidental Cozumel - All Inclusive offers 247 accommodations with free minibar items and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

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Allegro Cozumel All Inclusive
Cozumel
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.0 out of 5, Very good, 1,182 reviews
The price is CA $229
CA $283 total
includes taxes & fees
Oct 21 - Oct 22
Allegro Cozumel All Inclusive

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Cozumel - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Cozumel Grand Occidental
Occidental Grand Cozumel
Occidental Grand Cozumel All Inclusive
Grand Cozumel
Grand Occidental Cozumel
Occidental Cozumel
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Grand Cozumel Resort All Inclusive
Occidental Grand Resort All Inclusive
Occidental Cozumel Resort
Occidental Resort
Occidental Grand Cozumel Hotel
Occidental Cozumel All Inclusive
Occidental Cozumel All Inclusive All-inclusive property
Occintal Cozumel Inclusive
Occidental Cozumel - All Inclusive Cozumel
Occidental Cozumel - All Inclusive All-inclusive property

Frequently asked questions

How close is Occidental Cozumel - All Inclusive to the airport?

Occidental Cozumel - All Inclusive is 11.6 mi (26-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Occidental Cozumel - All Inclusive?

As of Oct 8, 2026, prices found for a 1-night stay for 2 adults at Occidental Cozumel - All Inclusive on Oct 21, 2026 start from CA $211, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Occidental Cozumel - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Occidental Cozumel - All Inclusive.

Does Occidental Cozumel - All Inclusive offer free breakfast?

Occidental Cozumel - All Inclusive offers free full breakfast every day from 7:00 AM to 10:30 AM.

What time is check-in at Occidental Cozumel - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

Does Occidental Cozumel - All Inclusive have a pool?

Occidental Cozumel - All Inclusive features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Occidental Cozumel - All Inclusive have a restaurant?

Yes, there are 7 restaurants on site.

How close is Occidental Cozumel - All Inclusive to downtown Cozumel?

Occidental Cozumel - All Inclusive is 7.4 mi away from Cozumel.

Occidental Cozumel - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 400 out of 1003 reviews
Rating 8 - Good. 284 out of 1003 reviews
Rating 6 - Okay. 172 out of 1003 reviews
Rating 4 - Poor. 75 out of 1003 reviews
Rating 2 - Terrible. 72 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Food was ok.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and the food was good
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, fun activities, clean resort and great weather.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and super accommodating. My son is a celiac so buffets are always tricky to navigate or no-gos in general so when I let them know about his condition the staff prepared celiac safe food for him. The room was spacious and clean. The facilities were very nice. Would stay here again.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location away from downtown Cozumel. Amazing family location.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good troughout all the amenities and at any time of the day, rooms are clean and tidy and stuff are nice
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , great food , staff , great staff , hospitality.
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and beautiful grounds! The only thing I would improve would be food choices. But honestly, you get what you pay for and it’s a great value. I have never seen people work harder on groundskeeping in my life.
Stayed 9 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Wonderful place wonderful stay!!!
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the Royal level. The food was fine for an all inclusive resort. We are divers, so we dont expect much.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at Occidental and it was great. The food is good and the staff is very friendly and helpful. The resort is clean and well maintained. I am a certified diver and them having their own dock and dive shop is great. We will definitely be going back.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, excellent staff, good location for snorkeling. I really enjoyed our stay.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was GREAT The best resort I have ever been too
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very nice clean pool, clean pathways beautiful views.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit. Found the amenities of the Royal club upgrade was worth the extra cost. Great resort for swimming and relaxing
Stayed 12 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say the food was average. Michael and Maria on the front desk were so helpful and kind. The maid for our room was excellent. Overall the Hotel is so pretty and staff kind and courteous. Entertainment every evening. Easy to hire rental car from Hotel. Recommended.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the staff was excellent.
Stayed 14 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal level manager, Itzel, went out of her way to make our stay comfortable and enjoyable. While the food at the resort is not 5-star (compared to other resorts we've been to), there was always something we enjoyed eating.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very Happy with all things related to my stay !!!
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. I did not enjoy the food as much as other properties we have stayed at. We did not get to eat at any of the main restaurants on the property due to having to have long pants for dinner. And a large party was difficult to make reservations Very unfortunate
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed everything!
Stayed 9 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless upon arrival, and the housekeeping team refreshed our towels daily. Every staff member we interacted with was welcoming, especially the waiters from Coral restaurant Joni Miguel, Miguel jefe de bares, Sergio, Luis. who provided us an excellent service, super friendly and responsive. The buffet overall has an amazing delicious options and hot dishes like made-to-order eggs. It gets busy around 9 AM, so go early to beat the crowd. The colonial style is beautiful throughout the resort with beautiful scenery, vegetation and views. We thoroughly enjoyed very much our stay and planning to come back in the near future.
Stayed 3 nights in Jun 2026