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Occidental Cozumel - All Inclusive

4.0 star property
4-star beachfront property near San Francisco Beach

Choose dates to view prices

Photo gallery for Occidental Cozumel - All Inclusive

Private beach, sun loungers, beach towels, beach massages
Exercise/lap pool
Interior entrance
Royal Level Luxury
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600
  • San Francisco Beach
    ‪19 min walk‬
  • Mr. Sancho's Beach Club
    ‪3 min drive‬
  • Playa Mia Grand Beach and Water Park
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room (Concierge)

1 bedroom, free minibar, in-room safe, desk

Deluxe Room (Concierge)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Romance)

1 bedroom, free minibar, in-room safe, desk

Deluxe Room (Romance)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Royal Level Luxury

Royal Level Luxury

Royal Level Luxury

  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Deluxe)

1 bedroom, free minibar, in-room safe, desk

Deluxe Room (Deluxe)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the area

Cozumel

On the beach.Within a 15-minute walk of the property, you'll find San Francisco Beach and Arrecifes de Cozumel National Park. Nachi Cocom Beach Club & Water Sport Center and Paradise Beach are also within 2 miles (3 km).

What's nearby

  • Nachi Cocom Beach Club & Water Sport Center - 18 min walk - 1.5 km
  • San Francisco Beach - 19 min walk - 1.6 km
  • Mr. Sancho's Beach Club - 3 min drive - 2.6 km
  • Paradise Beach - 3 min drive - 2.2 km
  • Playa Mia Grand Beach and Water Park - 3 min drive - 2.9 km

Getting around

  • Cozumel Intl. Airport (CZM) - 26 min drive

Restaurants

  • ‪Mr. Sanchos - ‬2 min drive
  • ‪Playa Uvas - ‬14 min drive
  • ‪Topaz Restaurant - ‬9 min walk
  • ‪Occidental Grand Beach - ‬8 min walk
  • ‪Manatees Swim Up Bar - ‬5 min drive

About this property

Occidental Cozumel - All Inclusive

4-star beachfront property near San Francisco Beach
Occidental Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. At Occidental Cozumel - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This Colonial property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cozumel property.

  • 247 guestrooms or units
  • 3 levels
  • 11 buildings
  • 7 dining venues
  • 5 bars or lounges
  • 1392 sq ft of conference space
  • 129 sq m of conference space
  • Full breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Occidental Cozumel - All Inclusive offers 247 accommodations with free minibar items and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Allegro Cozumel All Inclusive

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  • Pool
  • Hot tub
  • Breakfast included
4.0 out of 5, Very good, 1,009 reviews
The price is CA $199
CA $247 total
includes taxes & fees
Jun 22 - Jun 23
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Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scooter/moped rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Cozumel - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Cozumel Grand Occidental
Occidental Grand Cozumel
Occidental Grand Cozumel All Inclusive
Grand Cozumel
Grand Occidental Cozumel
Occidental Cozumel
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Grand Cozumel Resort All Inclusive
Occidental Grand Resort All Inclusive
Occidental Cozumel Resort
Occidental Resort
Occidental Grand Cozumel Hotel
Occidental Cozumel All Inclusive
Occidental Cozumel All Inclusive All-inclusive property
Occintal Cozumel Inclusive
Occidental Cozumel - All Inclusive Cozumel
Occidental Cozumel - All Inclusive All-inclusive property

Occidental Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 358 out of 1008 reviews
Rating 8 - Good. 289 out of 1008 reviews
Rating 6 - Okay. 186 out of 1008 reviews
Rating 4 - Poor. 90 out of 1008 reviews
Rating 2 - Terrible. 85 out of 1008 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ana V

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and everyone was very welcoming and happy
Stayed 3 nights in Feb 2025

10/10 Excellent

H Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great time. Only problem was refrigeration was not good in the room and ice machine didn’t work.
Stayed 6 nights in Mar 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so clean and beautiful. The staff is wonderful!
Stayed 7 nights in Mar 2025

6/10 Okay

James Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was excellent. Property was not as advertised. There was virtually no beach and there was construction going on in the room beside ours and the room above ours. The food was not particularly good either. But, as I said before, the staff was excellent.
Stayed 7 nights in Mar 2025

10/10 Excellent

Paul Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from all staff on Occidental grand Cozumel. Food is excellent in the Buffets and ala cart restaurants. This was our 2nd time at this resort and on this trip we brought another couple who equally enjoyed the amazing service. Thank you to all the staff at Occidental for making our trip so special and wonderful. 10 out of 10, we'll be back again. Gracias amigos!
Stayed 7 nights in Mar 2025

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not enough chairs around adult pool.
Stayed 9 nights in Feb 2025

8/10 Good

Jennifer marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great food and customer service!
Stayed 4 nights in Mar 2025

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Liked dining, beach, beach restaurant, staff, location to diving. Could have some more lounge chairs by beach as too many people are "reserving" lounge chairs all day long while only using them part of the time. Solution would be just more chairs and eliminate the need to "save them". Maybe a maximum "save" time of 30 minutes to have a quick lunch or something.
Stayed 6 nights in Feb 2025

10/10 Excellent

Alejandro Del

Stayed 5 nights in Dec 2024

10/10 Excellent

Jesus Baldomero

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent food. Excellent staff
Stayed 5 nights in Feb 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Suggestion. Add more hooks in bathrooms /rooms
Stayed 7 nights in Feb 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 6 nights in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and this resort is very quiet compared to others.
Stayed 4 nights in Feb 2025

8/10 Good

DAVID ALAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

6/10 Okay

Kyle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For whatever reason, they start using gas powered leaf blowers at 7am! Then again in the evening. For the price that people pay (FOR A RELAXING VACATION), you think they would at the minimum use electric leaf blowers. That being said, the property is well maintained and pretty. The drinks are free and decently prepared but with liquors of lower quality unless you specify otherwise. The food at the buffets is a journey. A lot of it is inedible slop, but if you pay attention to what you're grabbing, you should probably be able to piece together a meal that won't make you choke. Very easy to avoid overeating at this resort. Avoid the seafood restaurant in the evenings. Also avoid the shrimp at the buffet.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2024

10/10 Excellent

Philip James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing as always and the Royal restaurant "La Carreta“ service was outstanding!!
Stayed 8 nights in Feb 2025

8/10 Good

Mark Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Joseph

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much for nightlife at the resort. Pool bar would be a good investment.
Stayed 7 nights in Dec 2024

6/10 Okay

Ralph, Rio Vista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property and view of ocean is beautiful. Rooms are average and food is ok.
Stayed 5 nights in Feb 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities
There was a cleaning lady walking out of our room about 8-9 pm. I didn't like it,she said that she was making sure our bed was done, I Don thin it was time for that.
Stayed 3 nights in Feb 2025

10/10 Excellent

Melisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in and out was easy and quick. Staff was always available and helpful. Food and drinks were amazing.
Stayed 3 nights in Feb 2025