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 Cancun • 1 Room
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Hotel Los Cuates de Cancun

2.5-star property
Av. Lopez Portillo Mazana 9 Lote 8, Cancun, QROO 1-855-887-0424
1.0 out of 5
See all 1 travelocity Reviews

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Hotel Description

Hotel near Ultramar Ferry Puerto Juárez in Cancun

Downtown Cancun stay

Within a 15-minute walk of this Downtown Cancun hotel, you'll find Séptimo Día Adventist Church and Mercado 23. Ultramar Ferry Puerto Juárez and Museo Iconografico de la Carrera Panamericana are also within 2 miles (3 km).

Round-the-clock service

Staff at the 24-hour front desk can provide around-the-clock assistance. Take advantage of the free self parking.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Los Cuates de Cancun ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Hotel Los Cuates de Cancun

Everyone (1)
1 out of 5

It was right downtown and noisy

Pros: Nothing
Cons: Everything- towels and a phone in the room would be nice,
Location: Didn't stay long enough to find out.
This hotel is downtown, so if you want to party it is okay. However, there was no A/C. no towels, it was not in the best part of the city and it was loud. I didn't sleep the entire night. The staff didn't speak any English and there was no phone to call to the reception. I didn't want to leave my daughter alone in the room to go ask for towels. There was loud music, sirens blaring and people talking on the streets all night long.

Posted by on 8 Jan. 2017

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About the Hotel Los Cuates de Cancun

Location Av. Lopez Portillo Mazana 9 Lote 8, Cancun, QROO 77524

Property Features

Free self parking is available. Smoking is allowed in designated areas at this Cancun hotel.

  • 74 guestrooms or units
  • Front desk (24 hours)
  • Smoking in designated areas

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hotel Los Cuates de Cancun offers 74 accommodations with air conditioning. 32-inch LED televisions come with cable channels. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested.

  • LED television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property only accepts cash. For guests' safety, the property includes a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Cash Deposit Required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Cash-only property
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Hotel Names

  • Hotel Los Cuates Cancun
  • Hotel Los Cuates
  • Los Cuates Cancun
  • Los Cuates De Cancun Cancun
  • Hotel Los Cuates de Cancun Hotel
  • Hotel Los Cuates de Cancun Cancun
  • Hotel Los Cuates de Cancun Hotel Cancun
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.