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Hotel Los Cuates de Cancun

Property class: 2.5
Hotel near Ultramar Ferry Puerto Juárez in Cancun

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Photo gallery for Hotel Los Cuates de Cancun

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Reviews

6.2 out of 10

Popular amenities

  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av. Lopez Portillo Mazana 9 Lote 8, Super manzana 64, Cancun, QROO, 77524
  • Place, Mercado 23
    ‪13 min walk‬
  • Place, Las Palapas Park
    ‪19 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬

Room options

Quadruple Room Standard

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Cancun

Downtown Cancun stay.Your stay at this Downtown Cancun hotel places you within 2 miles (3 km) of Mercado 23 and Museo Iconografico de la Carrera Panamericana. Benito Juarez Municipal Building and Las Palapas Park are also within 2 miles (3 km).

What's nearby

  • Séptimo Día Adventist Church - 3 min walk - 0.3 km
  • Mercado 23 - 13 min walk - 1.1 km
  • Las Palapas Park - 19 min walk - 1.7 km
  • Benito Juarez Municipal Building - 4 min drive - 2.2 km
  • Plaza 28 - 5 min drive - 2.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪La Parrilla - ‬4 min drive
  • ‪Subway - ‬16 min walk
  • ‪El Paisano Del 23 - ‬14 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Taqueria Coapeñitos - ‬16 min walk

About this property

Hotel Los Cuates de Cancun

Hotel near Ultramar Ferry Puerto Juárez in Cancun
Free self parking is available.

Smoking is allowed in designated areas at this Cancun hotel.

  • 74 guestrooms or units
  • Front desk (24 hours)
  • Smoking in designated areas
Hotel Los Cuates de Cancun offers 74 accommodations with air conditioning. 32-inch LED televisions come with cable channels. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested.

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Property amenities

Parking and transportation

  • Free secured, covered self parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property only accepts cash. For guests' safety, the property includes a smoke detector in each accommodation.

Property is also known as

Hotel Los Cuates Cancun
Hotel Los Cuates
Los Cuates Cancun
Los Cuates De Cancun Cancun
Hotel Los Cuates de Cancun Hotel
Hotel Los Cuates de Cancun Cancun
Hotel Los Cuates de Cancun Hotel Cancun

Frequently asked questions

How close is Hotel Los Cuates de Cancun to the airport?

Hotel Los Cuates de Cancun is 12.6 mi (29-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Hotel Los Cuates de Cancun have an airport shuttle?

Airport shuttle services are not available at Hotel Los Cuates de Cancun.

How close is Hotel Los Cuates de Cancun to the beach?

This hotel is 13.8 mi (32-min drive) from Delfines Beach and 4.4 mi (11-min drive) from Playa Tortugas. Don't forget your sunscreen!

Does Hotel Los Cuates de Cancun offer free breakfast?

Hotel Los Cuates de Cancun does not offer free breakfast.

Is there a casino at Hotel Los Cuates de Cancun?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (5-min drive) and Dubai Palace Casino (6-min drive) are nearby.

What time is check-in at Hotel Los Cuates de Cancun?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Hotel Los Cuates de Cancun?

This hotel offers free self parking.

Does Hotel Los Cuates de Cancun have a pool?

Hotel Los Cuates de Cancun does not have a pool.

Does Hotel Los Cuates de Cancun have a spa?

There are no spa services available at this hotel.

How close is Hotel Los Cuates de Cancun to downtown Cancun?

Hotel Los Cuates de Cancun is 1.9 mi away from Cancun.

Hotel Los Cuates de Cancun Reviews

Reviews

6.2
Rating 10 - Excellent. 12 out of 110 reviews
Rating 8 - Good. 34 out of 110 reviews
Rating 6 - Okay. 35 out of 110 reviews
Rating 4 - Poor. 10 out of 110 reviews
Rating 2 - Terrible. 19 out of 110 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Yony

Disliked: Staff & service
No encontraban mi reservación, y al día siguiente me comentaron que tenía que dejar el hotel cuando se habían pagado 3 noches, después que me tenía que salir porque solo se había hecho una reserva de un día
Stayed 3 nights in Mar 2023
Verified review

2/10 Terrible

julian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó nada, la recepcionista de la mañana es una grosera y prepotente, te entregan el cuarto con preservativos usados como si fuera motel
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Ana

Disliked: Amenities, property conditions & facilities
Old no elevators linens beddings very old
Stayed 1 night in Jun 2022
Verified review

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Eviten el hotel esta mucho mejor cualquier motel de paso
Stayed 1 night in Apr 2022
Verified review

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue buena la estancia
Stayed 4 nights in Mar 2022
Verified review

8/10 Good

Jorge

Liked: Staff & service, amenities
Malo el internet en el cuarto
Stayed 2 nights in Jan 2022
Verified review

6/10 Okay

santiago

Disliked: Amenities
Sólo el check on ,el personal .que estaba en ese momento .muy amable
Stayed 1 night in Jan 2022
Verified review

6/10 Okay

Silverio

Regular
Stayed 1 night in Jan 2022
Verified review

4/10 Poor

Alicia Noemi

Liked: Cleanliness
Disliked: Staff & service, amenities
Regular. Muy básico todo. La recepción también. Estaba muy limpio. Muy Alejado. Zona bastante fea
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chido

Muy buen servicio para el precio económico.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicaciom El lugar es muy centrico Instalaciones adecuadas. Personal atento
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El buen trato del personal y el poderte mover a varias zonas de la ciudad mediante el transporte público que pasa afuera del hotel me agradó
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities
Friendly, parking include, close to shopping area and other businesses.
Stayed 1 night in May 2019
Verified review

8/10 Good

Elio

Liked: Cleanliness, staff & service
Good good. . .
Stayed 6 nights in Dec 2018
Verified review

6/10 Okay

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stairs to my room are hard for me, twenty steps no elevatior
Stayed 6 nights in Oct 2018
Verified review

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Stayed 3 nights in Jul 2018
Verified review

6/10 Okay

Lourdes

Viaje de trabajo

El hotel en general está bien a secas, la ubicación no me agradó
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The real Mexico

I loved my stay at the hotel, right in the middle of everything, walking distance to all the main markets. I go to Mexico to see and live the real México not the tourist version of it.
Stayed 2 nights in Mar 2018
Verified review

2/10 Terrible

Luz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Hotel not booked due the previous reason. Recepcionist very rude. Hotel located on red zone.
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Falta una renovación a fondo de todo el hotel. El aire acondicionado hacia un ruido horrible, como la turbina de un avión. No lo recomiendo en absoluto
Stayed 1 night in Aug 2017
Verified review

6/10 Okay

Camilla

Disliked: Property conditions & facilities, room comfort

Ok til prisen

Meget lille hotel i et område uden andre europæiske turister. Personalet taler dårligt engelsk og på væggene på værelset var der noget der virkelig ligner skimmelsvamp. Sengene var heller ikke værd at skrive hjem om. Det positive er at bussen til stranden kører lige ovre på den anden side af gaden og koster 1 dollar for at komme ud til hotel zone. Så hvis man bare skal bo billigt og ikke være så meget på værelset er dette et ok hotel
Verified review

6/10 Okay

Verified traveller

muy cerca a la zona hotelera, diez minutos

Estuve de paso por ahi y resalto la cercanía a la zona hotelera, playas o cualquier punto de la ciudad, los camiones pasan a toda hora .
Verified review

6/10 Okay

mario

Disliked: Room comfort

Hotel cerca de parada bus (hacia zona turística)

Este hotel esta ubicado en un lugar llamado el crucero que conecta fácilmente con la zona turística y lugares de interés, además que esta a 5 minutos de la terminal de autobuses
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Roaches, staff not friendly, old and stinky room, my reservation didn't appear on the front desk .. Only good thing was the bathroom 0/10
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay clear of this place --

Unbearable mold smell so I switched rooms, huge 2-inch cockroach crawled out of the bathroom, my fan smoked and burned and stopped due to 220 voltaje there and they would not accept the blame and the woman at the desk screamed at me even though I was very calmly talking to her. Could not sleep due to all-nighter parties accross the Street with super loud music. This is an old 1960 style hotel. Not recomended at all --