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4.0 out of 5

"We stayed there for a total of two nights. The front desk clerk Dustin was very pleasant and graciously helpful. Big shout out to him for going above ... " More

By a verified traveller on Sat 13 May 2017

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Hotel Description

Enjoy free breakfast at this Greenville motel

In Greenville

At this Greenville motel, you'll be within 3 miles (5 km) of Greenville Country Club and 6 miles (10 km) of Patriot's Park. Copper Dock Winery is within 12 miles (20 km) and Hazlet State Park is within 20 miles (32 km).

Free perks

This motel features a restaurant, an indoor pool, and a bar/lounge. Traveling for business? Take advantage of the free WiFi in public areas, express check-out, and conference space. Enjoy the fitness center and free perks like continental breakfast and free self parking.

Sofa beds, LED TVs

Featuring conveniences like sofa beds and refrigerators, the 79 guestrooms also offer microwaves and LED TVs with cable channels. Hydromassage showerheads, coffee/tea makers, and free long-distance calls are also available.

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$74* Per night/room 8 Dec. - 9 Dec.

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

SureStay Hotel by Best Western Greenville ratings based on 11 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SureStay Hotel by Best Western Greenville

Everyone (4) Family (2)
4 out of 5
Loved the size of the rooms, and the vaulted ceilings!!! Very nice customer service!!!

Posted by on 1 Dec. 2019

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4 out of 5

Excellent Value

We stayed there for a total of two nights. The front desk clerk Dustin was very pleasant and graciously helpful. Big shout out to him for going above and beyond. The queen size room 109 was extremely spacious, clean and comfortable. The staff kept the complimentary breakfast well stocked with usual items, Parking the 26 ft moving truck we were using was a breeze. Would highly recommend. Best price around

Posted by , from Washington on 13 May 2017

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1 out of 5

Never again

Was charged twice for the same room. Was told by the front end manager it was my problem and he couldn't do anything.

Posted by on 17 Apr. 2017

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5 out of 5

Excellent service

Pros: Free breakfast, Close restaurants, Free Internet
Though I generally only check reviews looking for the negatives, I'm not one to write them either way, but in this case I was very impressed with the level of service I recieved. I had pre-booked for a one night stay, but arrived a night earlier than anticipated (after midnight). The staff graciously found a room for me which was neat, clean, and comfortable. The free breakfast buffet was appropriate for low price. The staff also graciously helped print out my boarding pass for my return flight. Everyone I spoke to was friendly and helpful....it would be a great place to stay just for the economically low price, but the service was exceptional, and for me, the service is everything. Highly recommened as a good place to stay.

Posted by , from Hagerstown, MD on 18 Jun. 2012

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3 out of 5

It was cheap.

Pros: Free breakfast
We stayed here on our return trip. It was average, but a good price.

Posted by on 7 Feb. 2011

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4 out of 5

you can't beat their service

The rooms were older and the beds not the most comfortable but for the value we were very happy. Susan, the clerk and the owner were most accomodating and really, it was perfect for us. We didn't use the pool this time but it's nice and clean. And there was breakfast including waffles for free. We will probably always use this hotel while my daughter is at college in Greenville, it's very customer friendly. Also--I had a pet free, non smoking room.

Posted by on 8 Apr. 2009

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5 out of 5

Friendly

Staff was super friendly,Large parking area for trucks,.good value.Good restaurant/bar next door.Room was very comfortable with new furniture.in room coffee.iron and and hairdryer available.also workout room ,pool and hottub which i did not use.I travel weekly and i enjoy this place very much.Will stay again and again.

Posted by on 29 Jan. 2009

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3 out of 5

Pet Friendly, but be careful of the room you get!

Good value for the money, but right off the bat, I'll tell you our room reeked of stale cigarette smoke, (and I'm a smoker...so what does that tell you!). Of course, we were traveling with our golden retriever and they will only put you in smoking rooms, (or previous smoking rooms), when you travel with a pet.\n\nGood Points: Clean, large rooms. Hairdryer with nightlight. Nice indoor pool and brand new hot tub. Fitness room with treadmill, bicycle and 3-way aparatus. Free USA Today newspaper at front desk and free continental breakfast. Excellent restaurant right next door called "Mabry's". You can walk to it. The restaurant looks deceiving from the outside, but decor is wonderful and food is superb! \n\nBad Points: Room smelled terribly. Lining of curtains torn. Old furniture. Be sure to book first floor if you can't climb steps. It's 2 flights to the second floor. Lastly, even though there is a free continental breakfast, there was no fruit.\n\nI may or may not stay here again simply because of the value and their pet friendliness. If they were to put us in a room that doesn't smell, I might consider staying again.

Posted by on 11 Sep. 2007

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About the SureStay Hotel by Best Western Greenville

Location 1731 S State Route 127, Greenville, IL 62246

Property Features

SureStay Hotel by Best Western Greenville offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Event space at this motel measures 3700 square feet (344 square meters) and includes conference space. The business-friendly SureStay Hotel by Best Western Greenville also features a terrace, laundry facilities, and express check-out. Free self parking is available. Smoking is allowed in designated areas at this Greenville motel.

  • 79 guestrooms or units
  • 3700 sq ft of conference space
  • 344 sq m of conference space
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Terrace
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: St. Louis, MO (STL-Lambert-St. Louis Intl.) (96.3 km / 59.8 mi)
  • Parking: Free self parking

Room Amenities

SureStay Hotel by Best Western Greenville offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries. LED televisions come with premium cable channels. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided daily.

  • Pull-out sofa bed
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

SureStay Hotel by Best Western Greenville has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 17.76 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 12.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 12.00 per pet, per night
  • Rollaway bed fee: USD 17.76 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Econo Lodge Greenville
  • Econo Lodge Motel Greenville
  • Surestay By Best Greenville
  • SureStay Hotel by Best Western Greenville Motel
  • SureStay Hotel by Best Western Greenville Greenville
  • SureStay Hotel by Best Western Greenville Motel Greenville
  • Country View Inn Greenville
  • Country View Greenville
  • Motel Country View Inn Greenville
  • Greenville Country View Inn Motel
  • Motel Country View Inn
  • Country View

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing https://www.travelocity.ca/Carlyle-Lake-Hotels-SureStay-Hotel-by-Best-Western-Greenville.h11487-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.