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5.0 out of 5

"I found the entire staff was extremely friendly and genuine in wanting to insure I had a good experience, The biggest drawbacks for me was there was ... " More

By a verified traveller on Mon 25 Apr 2022

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Hotel Description

Hotel near Fort of San Felipe in Bacalar

Mario Villanueva Madrid stay

Within the region of this Mario Villanueva Madrid hotel, you'll find Fort of San Felipe and Manatee Sanctuary.

Outdoor pool, terrace

An outdoor pool, free self parking, and concierge services are featured at this hotel. WiFi in public areas is free. A terrace, a garden, and luggage storage are also on offer.

Premium Room, 1 Queen Bed, Non Smoking, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Casa Chukum Bacalar ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Casa Chukum Bacalar

Couples (1)
5 out of 5
I found the entire staff was extremely friendly and genuine in wanting to insure I had a good experience, The biggest drawbacks for me was there was no on site parking. The hotel however was very clean and I felt relaxed and comfortable

Posted by on 25 Apr. 2022

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Comment from Hotel Management

1 Jun. 2022 by Alan

Hi Alan, It makes us so happy to know you enjoy your days in Bacalar. Be sure you have a home to come back and chill. Your opinion tu us, your friends in Casa Chukum is the most important part for all. Do come back soon to relaxed ;)

Property Features

As a guest of Casa Chukum Bacalar, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Casa Chukum Bacalar also features a garden, concierge services, and a front-desk safe. Self parking is free. This Bacalar hotel is smoke free.

  • 7 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Casa Chukum Bacalar offers 7 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated accommodations include desks. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Unique decor

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 250.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No cribs (infant beds) available
  • No elevators
  • Cash Deposit Required
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 for adults and MXN 100 for children
  • Rollaway bed fee: MXN 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Chukum Hotel Bacalar
  • Casa Chukum Bacalar
  • Hotel Casa Chukum Bacalar
  • Bacalar Casa Chukum Hotel
  • Casa Chukum Hotel
  • Hotel Casa Chukum
  • Casa Chukum
  • Casa Chukum Bacalar Hotel
  • Casa Chukum Bacalar Bacalar
  • Casa Chukum Bacalar Hotel Bacalar

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.