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Best Western At O'Hare

2.5-star property
10300 W Higgins Road, Rosemont, IL 1-855-887-0424
3.4 out of 5
See all 36 travelocity Reviews

"Great stuff, would love if I could pay cash for a room " More

By a verified traveller on Sun 31 Mar 2024

Points Of Interest

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Hotel Description

Hotel near Allstate Arena in Rosemont

O'Hare stay

With a stay at this O'Hare hotel, you'll be within half a mile (1 km) of Allstate Arena and 2 miles (3 km) of Rivers Casino. Donald E. Stephens Convention Center and Rosemont Theatre are also within 3 miles (5 km).

Free shuttle, breakfast

A gym, self parking, and laundry facilities are featured at this hotel. Guests will appreciate freebies like on-the-go breakfast, WiFi in public areas, and a roundtrip airport shuttle. A business center, a grocery/convenience store, and express check-in are also on offer.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $107* Per night/room 25 Apr. - 26 Apr.

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Accessible, Bathtub

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Larger Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western At O'Hare ratings based on 36 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western At O'Hare

Everyone (22) Couples (7) Family (4)
5 out of 5

Posted by on 12 Apr. 2024

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4 out of 5
Great stuff, would love if I could pay cash for a room

Posted by on 31 Mar. 2024

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4 out of 5
The hotel is in a not pedestrian friendly area. I had to watch out for trafic when I walked to a nearby fast food place for takeout. However, we liked the hotel being convieniently close to the airport.

Posted by on 31 Mar. 2024

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Comment from Hotel Management

15 Apr. 2024 by Best western management

Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

4 out of 5

Posted by on 24 Mar. 2024

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5 out of 5

Posted by on 13 Mar. 2024

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5 out of 5

Posted by on 23 Feb. 2024

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4 out of 5
Great value

Posted by on 13 Aug. 2023

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Comment from Hotel Management

17 Aug. 2023 by SH

Thankyou for staying with us.BW O'Hare Rosemont

3 out of 5
The only bright side of this hotel is breakfast..The bedding was awful ..looks it’s been used for at least 5 years..Carpet in the room was probably never cleaned..It shouldn’t cost more then $60 or 70..Would never stay in that place..

Posted by on 17 Jul. 2023

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Comment from Hotel Management

20 Jul. 2023 by KP

Thank you for staying with us! We will work on improving those issues.

5 out of 5

Posted by on 28 Jun. 2023

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Comment from Hotel Management

20 Jul. 2023 by KP

Thank you for staying with us!

5 out of 5

Posted by on 7 Mar. 2023

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Comment from Hotel Management

29 Mar. 2023 by Best western management

Dear patti, Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to thank you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can provide you with a superior experience

About the Best Western At O'Hare

Location 10300 W Higgins Road, Rosemont, IL 60018

Property Features

WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). A fitness center, a vending machine, and multilingual staff are also featured at Best Western At O'Hare. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this Rosemont hotel.

  • 138 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Rosemont O'Hare Transfer Station (0.9 km / 0.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Best Western At O'Hare offers 138 accommodations with safes and complimentary newspapers. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Rosemont hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 5:30 AM to 9:30 AM.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Best Western At O'Hare offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free 12
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per night
  • Extended parking fee: USD 20 per day
  • Late check-out fee: USD 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel O'Hare
  • Best Western O'Hare
  • O'Hare Best Western
  • Best Western At o`Hare Hotel Rosemont
  • Best Western Hotel Rosemont
  • Best Western Rosemont
  • Rosemont Best Western
  • Best Western O'Hare Hotel Rosemont
  • Best Western O'Hare Hotel
  • Best Western O'Hare Rosemont
  • Best Western At O'Hare Hotel
  • Best Western At O'Hare Rosemont
  • Best Western At O'Hare Hotel Rosemont

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.