Best Western Naperville Inn

2.5 star property
Hotel near Morton Arboretum in Naperville

Choose dates to view prices

Photo gallery for Best Western Naperville Inn

Pillowtop beds, in-room safe, desk, laptop workspace
Meeting facility
Lobby
Free daily buffet breakfast
Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

View in a map
1617 Naperville Wheaton Rd, Naperville, IL, 60563
  • Place, Morton Arboretum
    ‪4 min drive‬
  • Place, Riverwalk
    ‪6 min drive‬
  • Place, College of Dupage
    ‪9 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking, Jetted Tub

8.0 out of 10
Very good
(8 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(40 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(32 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Naperville

In shopping district.You'll find Morton Arboretum and Riverwalk within 3 miles (5 km) of this hotel. College of Dupage and Wheaton College are also within 6 miles (10 km).

What's nearby

  • Morton Arboretum - 4 min drive - 4.6 km
  • Riverwalk - 6 min drive - 4.5 km
  • College of Dupage - 9 min drive - 8.8 km
  • Wheaton College - 10 min drive - 9.7 km
  • Central Dupage Hospital - 14 min drive - 12.6 km

Getting around

  • Naperville Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 31 min drive

Restaurants

  • ‪7 Brew Coffee - ‬9 min walk
  • ‪Super H Mart - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Best Western Naperville Inn

Hotel near Morton Arboretum in Naperville
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 355 square feet (33 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Naperville Inn. Self parking is free.

Smoking is allowed in designated areas at this Naperville hotel.

  • 1 building
  • 102 guestrooms or units
  • 3 levels
  • 355 sq ft of conference space
  • 33 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
Best Western Naperville Inn offers 102 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (30 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 0-inch LED TV with premium cable channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 4 children 12 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Inn Naperville
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Reviews

Best Western Naperville Inn Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 512 out of 1013 reviews
Rating 8 - Good. 262 out of 1013 reviews
Rating 6 - Okay. 105 out of 1013 reviews
Rating 4 - Poor. 58 out of 1013 reviews
Rating 2 - Terrible. 76 out of 1013 reviews

Reviews

4/10 Poor

Kathryn

Business traveller
Disliked: Cleanliness, property conditions & facilities
Smelly in the hallway outside my room. I witnessed an employee step on a cricket in the breakfast area and keep walking after commenting on the bug. Didn’t even bother to clean it up. Will never stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Professional environment
Stayed 2 nights in Aug 2025

2/10 Terrible

Khalessii

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities
By far the worst experience I have had with best Western. I will never return to this location specifically because of how unkind unaccommodating and inconsiderate Management truly is and your money is best spent at the Marriott.
Stayed 2 nights in Jul 2025

4/10 Poor

ken

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, property conditions & facilities
Easy access.
Stayed 3 nights in Jul 2025

6/10 Okay

Jose, Richmond

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bad condition
Stayed 3 nights in Jun 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome very friendly and helpful
Stayed 1 night in Jul 2025

10/10 Excellent

temitope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very welcomin!
Stayed 1 night in Jul 2025

2/10 Terrible

Donovan

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The air conditioner didn’t work so the room was just hot and messy
Stayed 1 night in Jun 2025

8/10 Good

Nelowfar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Nadege

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

SATISH

Location is awesome. People are ver
Stayed 2 nights in Jul 2025

10/10 Excellent

Shawtel

Clean
Stayed 2 nights in Jul 2025

8/10 Good

Emanuel

Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Decent for family

It is good. Decent for family. Expected a little big room with big beds but family of four. It is tight fit.
Stayed 4 nights in Jun 2025

8/10 Good

STEPHEN, HSINCHU

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was above average because of the variety (including meat and cooked eggs, etc) offered. Breakfast was outstanding! It is a standard basic old hotel that has been nicely remodeled in some ways. A refrigerator and microwave are guaranteed in every room. It is standard and dependable. It was very quiet. The A/C was a little loud but I turned it off in the middle of the night so it was ok. The whole area has lots of stores, restaurants, etc. right nearby.
Stayed 2 nights in Jun 2025

10/10 Excellent

Srinath

Liked: Cleanliness
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Kristina Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
quiet
Stayed 1 night in Jun 2025

6/10 Okay

Jeff

Travelled with partner
Liked: Amenities
Requires you to sign No smoking or No burning candles in the room Upon entering the room it smells like someone was doing just that, burning candles Reported the problem to the front desk and they told me they were sold out. Sent a maintenance guy in to the room with spray deodorizer and turned on the AC. Smell was tolerable
Stayed 1 night in Jun 2025

2/10 Terrible

Matt

Stayed 2 nights in Jun 2025

10/10 Excellent

Ariana

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked everything this hotel had for the price it is worth it!
Stayed 5 nights in Jun 2025

10/10 Excellent

Jose

Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Stayed 2 nights in Jun 2025