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4.3 out of 5

"Was very happy with hotel and location. Room needed some updating but was very clean. " More

By a verified traveller on Sun 12 Aug 2018

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Hotel Description

4-star hotel near Chicago Riverwalk

Central Chicago getaway

At this Near North Side hotel, you'll be well placed to visit Chicago Riverwalk and Michigan Avenue, both within a 5-minute walk. Grant Park and Navy Pier are also within half a mile (1 km).

Renovated in 2015

This smoke-free hotel includes 2 restaurants, an indoor pool, and a fitness center. Traveling on business? Take advantage of the business center, express check-out, and valet parking. Unwind with a drink at one of the 2 bars/lounges and enjoy the free cooked-to-order breakfast.

Kitchenettes, WiFi

The 455 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as sofa beds and LCD TVs with satellite channels. Living rooms, WiFi, and wired Internet are also available.

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$133* Per night/room 23 Feb. - 24 Feb.

Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 2 Double Beds, Non Smoking, Lake View

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Embassy Suites Chicago Downtown Magnificent Mile ratings based on 221 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites Chicago Downtown Magnificent Mile

Everyone (53) Couples (5) Family (12)
3 out of 5
It a nice place if you have a family but its okay.

Posted by on 12 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Kathy H, GM

Thank you for taking the time to write your review, I am confident we can improve on your experience next time. We hope to see you again.

4 out of 5
It was within walking distance to what we wanted to do.

Posted by on 13 Jan. 2020

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Comment from Hotel Management

15 Jan. 2020 by Kathy H, GM

Thank you for staying we us! Great to hear you enjoyed our location. We hope to see you again for a future stay!

4 out of 5

Posted by on 12 Jan. 2020

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Comment from Hotel Management

15 Jan. 2020 by Kathy H, GM

Thank you for staying with us! We hope to see you again for a future stay!

4 out of 5
We love the breakfast, however they were late opening 2of 4 days. Most of the staff were pleasant, but always a downer when you have 2 complaining about their jobs to guests.

Posted by on 8 Jan. 2020

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Comment from Hotel Management

15 Jan. 2020 by Kathy H, GM

Thank you for staying with us! We are thrilled to hear you enjoyed our amenities, they sure are an added perk. We hope to see you again for a future stay!

2 out of 5
Great location. Very “budget kind of” place. The free breakfast was a mob scene. People lined up like cattle and the food was horrible. Same with the free cocktail and Happy Hour snacks. Herds of grabby people kids running everywhere with stacks of food up and down the elevator. Total mayhem. The walls to our room were so thin that we could hear The person next to us snoring all night.

Posted by on 5 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by Kathy H, GM

Thank you for taking the time to write your review. I apologize about your experience here with the crowd, we can certainly improve upon this. We welcome your return should you choose to stay again.

4 out of 5
The location was perfect. The happy hour was a bit crowded. Too long of a line for drinks.

Posted by on 31 Dec. 2019

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Comment from Hotel Management

24 Jan. 2020 by Kathy H, GM

Thank you for staying at the Embassy Suites Chicago Downtown Magnificent Mile! We are thrilled to hear you enjoyed our location, it sure is convenient to walk to the local attractions. We look forward to seeing you again!

2 out of 5
Very disappointing. Came here with my 14 year old daughter for her birthday. Hotel is so loud, you can hear everything, sirens all night long, maintenance people cleaning. Night one was good. Night 2 a nightmare. Couple next to us having sex all night long, sounded like they were in our bedroom, could even hear their entire conversations. Walls are paper thin. I have stayed in many, many hotels, never had this problem. Disgusting and ruined an entire night, I was up all night trying to protect me daughter from the real live porn happening. Called security, they said it’s a “delicate matter”. I want my money back for my 2nd night. I slept on the plastic couch, got about 2 hours of sleep.

Posted by on 15 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by Kathy H, GM

Hello, thank you for taking the time to write your review. I apologize for the inconvenience during your stay with the noise. I am confident we can improve on this next time so we can Make It Right.

4 out of 5

Posted by on 15 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by Kathy H, GM

Thank you for staying with us! We hope to see you again for a future stay.

5 out of 5
Three days since I did express check out and still haven’t received promised emailed receipt

Posted by , from Ohio on 9 Nov. 2019

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Comment from Hotel Management

12 Nov. 2019 by Kathy H, GM

Thank you for choosing us during your stay. I apologize for the inconvenience with the receipt, please call the hotel for your receipt. Thank you.

4 out of 5
The area eating breakfast was dark and the selection and quality of food was average.

Posted by on 28 Oct. 2019

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Comment from Hotel Management

30 Oct. 2019 by Kathy H, GM

Thank you for staying with us, we hope to see you again for another stay.

About the Embassy Suites Chicago Downtown Magnificent Mile

Location 511 North Columbus Drive, Chicago, IL 60611

Property Features

Embassy Suites Chicago Downtown Magnificent Mile offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available. WiFi is available in public spaces for a fee. Business amenities include a business center and limo/town car service. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Chicago Downtown Magnificent Mile. For a fee, parking is available. A complete renovation of Embassy Suites Chicago Downtown Magnificent Mile was completed in 2015. This 4-star Chicago hotel is smoke free.

  • 455 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2001
  • Cooked-to-order breakfast (free)
  • Coffee shop
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Separate living room1
  • Kitchenette
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (30.1 km / 18.7 mi)
  • Train station: Millennium Station (1.1 km / 0.7 mi)
  • Metro station: Grand Station (Red Line) (0.7 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Embassy Suites Chicago Downtown Magnificent Mile offers 455 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate living rooms and are furnished with double sofa beds. 55-inch LCD televisions come with premium satellite channels and pay movies. Accommodations at this 4-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Chicago hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Living room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast.

511 North - This restaurant specializes in American cuisine and serves lunch and dinner.

Bellwether Meeting House - This restaurant serves brunch, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 48 per night
  • Valet parking fee: USD 69 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Chicago Downtown Lakefront
  • Embassy Suites Lakefront
  • Embassy Suites Lakefront Hotel
  • Embassy Suites Lakefront Hotel Chicago Downtown
  • Embassy Downtown Lakefront Suites
  • Embassy Suites Chicago Downtown Magnificent Mile Hotel
  • Embassy Suites Chicago Downtown Magnificent Mile Hotel
  • Embassy Suites Chicago Downtown Magnificent Mile
  • Embassy Suites
  • Embassy Suites Chicago Downtown Magnificent Mile Chicago
  • Embassy Suites Chicago Downtown Magnificent Mile Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Chicago-Hotels-Embassy-Suites-Chicago-Downtown-Magnificent-Mile.h570329-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.