Grand Royal Hotel O'Hare - Chicago

3.5 star property
3.5-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Grand Royal Hotel O'Hare - Chicago

Facial
1 bedroom, premium bedding, individually furnished, desk
Indoor wedding
Dining
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

5.4 out of 10

Popular amenities

  • Breakfast available
  • Gym
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
1000 Busse Rd, Elk Grove Village, IL, 60007
  • Allstate Arena
    ‪6 min drive‬
  • Schaumburg Convention Center
    ‪8 min drive‬
  • Woodfield Mall
    ‪9 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪12 min drive‬

Room options

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Room

  • City view
  • Sleeps 3
  • 1 King Bed

Standard Double Room

  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room

  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Elk Grove Village

In Elk Grove Village .At this Elk Grove Village hotel, you'll be within 3 miles (5 km) of Rainbow Falls Waterpark and 6 miles (10 km) of Woodfield Mall. Alexian Brothers Medical Center and Pirates Cove Childrens Theme Park are also within 6 miles (10 km).

What's nearby

  • Allstate Arena - 6 min drive - 8.6 km
  • Schaumburg Convention Center - 8 min drive - 12.1 km
  • LEGOLAND® Discovery Center - 9 min drive - 12.7 km
  • Woodfield Mall - 9 min drive - 12.7 km
  • Donald E. Stephens Convention Center - 9 min drive - 12.8 km

Getting around

  • Wood Dale Station - 8 min drive
  • Multi-Modal Facility Station - 8 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 17 min drive

Restaurants

  • ‪Portillo's Elk Grove Village - ‬11 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Burger King - ‬19 min walk
  • ‪Cubano Bros - ‬3 min drive
  • ‪Wendy's - ‬5 min walk

About this property

Grand Royal Hotel O'Hare - Chicago

3.5-star guestrooms with free WiFi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Grand Royal Hotel O'Hare - Chicago. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Elk Grove Village hotel.

  • 1 building
  • 160 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 630 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Grand Royal Hotel O'Hare - Chicago offers 160 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 per person
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Elk Grove
Elk Grove Chicago
Elk Grove Holiday Inn
Holiday Inn Chicago Elk Grove
Holiday Inn Elk Grove
Holiday Inn Elk Grove Chicago
Holiday Inn Elk Grove Hotel
Holiday Inn Elk Grove Hotel Chicago
Elk Grove Village Holiday Inn
Holiday Inn Chicago Elk Grove Hotel Elk Grove Village
Holiday Inn Elk Grove Village
Holiday Inn Chicago Elk Grove Hotel
Holiday Inn Chicago Elk Grove Elk Grove Village

Grand Royal Hotel O'Hare - Chicago Reviews

Reviews

5.4
Rating 10 - Excellent. 13 out of 66 reviews
Rating 8 - Good. 9 out of 66 reviews
Rating 6 - Okay. 8 out of 66 reviews
Rating 4 - Poor. 12 out of 66 reviews
Rating 2 - Terrible. 24 out of 66 reviews

5.6/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

8/10 Good

Carisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First part of our trip wasn't good, after flying from Sacramento, CA to Chicago, IL for my college graduation we went to check into Extended Stay and waited for 35 minutes to see if they had a room for me or not. The next hotel that we we're able to check into right away. We wasted $54 on an uber to a place that weren't even sure if they had a room for us or not.
Stayed 3 nights in Jun 2025

4/10 Poor

Roxanne

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Shane

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid staying here

Place was run down. Exterior doors never locked. Pool was drained and boxes stored in the pool area. Room doors wouldn't lock properly. No ice machine on the floor I was on.
Stayed 4 nights in Jun 2025

8/10 Good

Brandon

Travelled with family
Nice staff, but pool was under maintenance the whole time and closed. Also, the TVs were not working in the whole property.
Stayed 1 night in Jun 2025

2/10 Terrible

Tiffany

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Hiding behind a big name

I feel like we were duped. This hotel had a Holiday Inn sign, but it’s not. Nothing about it is. I believe it was maybe one they sold off or liquidated and you can tell. The pictures are old. The pool is having “maintenance” and they use that area for storage. The lobby furniture is in need of a deep deep cleaning. It used to be ivory- the building is in bad shape. It’s not a short walk to any rooms or elevators. There are no amenities, they didn’t service our room at all the next day, so we had no towels. Just had wall units- but it worked!! One room had a fridge, the other didn’t. I didn’t see bed bugs, so that’s good. There is just a worn out feel. I think housekeeping does the best they can with what they have. The courtyard was overgrown and dirty. This was an economical option, due to traveling with a group, we were ok with location because we could utilize the public transportation- hotel shuttle to Ohare, Ohare CTA blue line to the city and anywhere from there. BUT- the hotel was not flexible or shared shuttle schedule- they were not prepared for any amount of people and only brought the “little one” and told us we could wait an hour. So we had to get talk cabs into taking us back? There’s a rule they aren’t supposed to shuttles are running.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael Christopher

Business traveller
Liked: Cleanliness, staff & service
No TV
Stayed 1 night in Jun 2025

6/10 Okay

Gabriela

Travelled with group
Disliked: Property conditions & facilities
Not the worst. This is actually a Holiday Inn that is quite run down but has the basics. Room cleanliness was 6/10.
Stayed 1 night in Jun 2025

4/10 Poor

Frank

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

Hotel has new management and has changed its name but has let the hotel go to pot. Do not recommend this hotel anymore.
Stayed 2 nights in Jun 2025

2/10 Terrible

Shamon

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When me and my wife arrived, we were told that the room we booked wasn’t opening with the key card and was told we could get another room without the hot tub and no one cleaned the room they sent us to. I was highly irritated because we came an hour away and we was ready to settle down and we couldn’t. I ended up canceling the reservation and had to book another hotel last minute on my wife’s birthday. Completely unacceptable.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Sonakshi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Shereen

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in May 2025

4/10 Poor

Cynthia

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The room was comfortable it had ac and heat. The pool was closed there was no notice ahead of time about that. My room key stopped working. Their breakfast that they were charging for is a complete waste it was not ready and it was coffee, cold cereal. When we checked the front desk had an attitude. There was no ice machine on any floor. The elevator was small.
Stayed 2 nights in May 2025

2/10 Terrible

Eliel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No hot water, and they gave me the wrong room key. No one answers the phone. They advertise a shuttle, but it only runs if you request it and even then, it never showed up. I saw two different couples give up and call an Uber after waiting. I asked for two towels, and they told me they could only give me one. Stay anywhere else. You get what you pay for. There is a nice dive in bar next to it.
Stayed 2 nights in May 2025

10/10 Excellent

Chante

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had a restaurant attached which was very convenient. The staff was friendly and helpful during my stay.
Stayed 2 nights in May 2025

2/10 Terrible

Jorge Andres

Disliked: Cleanliness, staff & service, property conditions & facilities
I reserved a room with king size bed, the front desk told me that my room is not available, he said that is only a rooms with 2 bed or queen size, I paid for king size bed room, the elevator are dirty and with cables coming out of the box by the bottoms panel
Stayed 1 night in May 2025

2/10 Terrible

Mohammed

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This place is extremely filthy, rotten, smelly Restroom handles doors baseboards are all worn out. Hair dryer is so cold and does not work properly. It is next to water and back of the hairdryer is partially open, which is extremely unsafe.
Stayed 3 nights in May 2025

6/10 Okay

margarita

Travelled with group
Liked: Cleanliness
Very far from the center and very inconvenient
Stayed 2 nights in May 2025

6/10 Okay

Morag

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Nice service. But everything was really run down.
Stayed 1 night in May 2025

2/10 Terrible

Bhavin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The whole properties lights were out. So we could not stay there. We had to book another hotel at 10pm. Desk manager was courteous, and promised to refund when the lights came back. But it’s been 10days and no refunds issued. Very disappointed by not delivering on the promises.
Stayed 1 night in May 2025

10/10 Excellent

MARTY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all around and convenient.
Stayed 1 night in May 2025

2/10 Terrible

John

Travelled with family
Disliked: Property conditions & facilities
Comforter dirty pillows are dirty too.
Stayed 1 night in May 2025

4/10 Poor

Marianne

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room itself is clean and it’s a basic room. However, the customer service is the problem here. They first put me in a disabled room for no reason and the AC was so loud I didn’t sleep for one minute. I begged them to switch me rooms and they finally did then when I would ask them to clean my room they would forget and never come, no one was ever at reception, and they were not attentive. The pool had no water and the gym is garbage. It’s also a holiday inn.
Stayed 5 nights in May 2025

4/10 Poor

Ana

Business traveller, Travelled with partner
Disliked: Cleanliness
There was no housekeeping service to my room, comforter was stain and sheets were dirty
Stayed 2 nights in May 2025

2/10 Terrible

Dava

Unable to check in due to power outage. They won't refund my money. Not right at all.
Stayed 1 night in May 2025