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Hilton Chicago- Michigan Ave Cultural Mile

4-star property
720 S Michigan Ave, Chicago, IL 1-855-887-0424
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4.1 out of 5
Very good!
See all 204 Travelocity Reviews

"Hotel staff very helpful, friendly and knowledgeable. The pillows where very flat but you did get multiple pillows. " More

By a verified traveller on Mon 16 Jul 2018

Points Of Interest

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Hotel Description

4-star historic hotel near Grant Park

Heart of Chicago

Within a 10-minute walk of this The Loop hotel, you'll find Grant Park and Art Institute of Chicago. Millennium Park and Field Museum of Natural History are also within 2 miles (3 km).

Dining options, 2 bars/lounges

This historic hotel includes 3 restaurants, an indoor pool, and a health club. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Relax with a drink at one of the 2 bars/lounges and enjoy the spa tub.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 1544 guestrooms also offer WiFi and TVs with cable channels. Other amenities include wired Internet, room service, and coffee/tea makers.

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$126* Per night/room 24 Dec. - 25 Dec.

Executive Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms (Parlor)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 2 Double Beds, 2 Bathrooms

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Luxury Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hilton Chicago- Michigan Ave Cultural Mile ratings based on 204 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Chicago- Michigan Ave Cultural Mile

Everyone (49) Couples (5) Family (4)
5 out of 5

Posted by on 18 Nov. 2019

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Comment from Hotel Management

18 Nov. 2019 by BrianM

Dear Valued Guest, Thank you for the 5 star rating of your stay experience at the Hilton Chicago! It is always great to know that we are meeting our guest's expectations. We will continue to strive for excellence in service. We look forward to the opportunity of welcoming you back so you can have the 5 star experience again. Sincerely, Brian Marchi Hotel Manager

5 out of 5

Posted by on 16 Nov. 2019

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Comment from Hotel Management

18 Nov. 2019 by Brian Marchi

Thank you again for staying with us. I'm glad you had a great stay!

1 out of 5
I didn’t stay and they charged me full price anyway.

Posted by on 15 Nov. 2019

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Comment from Hotel Management

18 Nov. 2019 by BrianM

Dear Valued Guest, Thank you for your feedback. I apologize for the inconvenience you experienced. Please contact our Front Office Managers, so they can assist you. Sincerely, Brian Marchi Hotel Manager

4 out of 5
We enjoyed a nice bed and adequate bathroom. The room had a refrigerator so we could store drinks and food for breakfast. This saved us $.

Posted by on 11 Nov. 2019

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Comment from Hotel Management

11 Nov. 2019 by BrianM

Dear Valued Guest, Thank you for your feedback. It was a pleasure to receive your positive score in our overall service and accommodations. I am delighted to read that you enjoyed our accommodations during your stay. We will continue to strive for excellence in service. Your satisfaction is very important to us and we try hard to make sure all of our guests have a great stay. We hope to welcome you back in your next visit to Chicago! Sincerely, Brian Marchi Hotel Manager

5 out of 5
It was beautiful and great view of the Chicago night life.

Posted by on 10 Nov. 2019

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Comment from Hotel Management

11 Nov. 2019 by BrianM

Dear Valued Guest, Thank you for your feedback and 5 star review of your stay at the Hilton Chicago! It is always great to know that we are meeting and exceeding our guest's expectations. We look forward to your next visit so you can enjoy our 5 star service again. Sincerely, Brian Marchi Hotel Manager

5 out of 5
History of Hotel was very interesting. Loved the photos in the lobby.

Posted by on 12 Oct. 2019

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Comment from Hotel Management

13 Oct. 2019 by Brian Marchi

Dear Valued Guest, Thank you for taking the time to share your comments concerning your stay at the Hilton Chicago. Excellent service is what we would like to be known for; therefore your feedback is extremely important as it helps us to improve upon our services and provide a memorable experience to our valued guests. Thank you once more for staying with us, please feel free to contact my team can do to provide further assistance. Sincerely, Brian Marchi Hotel Manager

5 out of 5

Posted by on 22 Sep. 2019

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Comment from Hotel Management

22 Sep. 2019 by dm

Thank you for taking the time to complete our customer satisfaction survey. It was a pleasure to receive your positive scores in our overall service and accommodations. It is always great to hear we are meeting the expectations our guests have come to expect and deserve. We will continue to strive for excellence in service as we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a great stay.

3 out of 5
Would not accept my Hilton Honors card because I booked on Travelocity. I questioned this and was told no. Two weeks ago I booked another Hilton hotel in Chicago on Travelocity and they accepted my Hilton Honors card. NOT happy with the inconsistent policy.

Posted by on 11 Aug. 2019

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2 out of 5

Posted by on 22 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by BrianM

Dear Valued Guest, Thank you for your feedback. We genuinely apologize for not meeting or exceeding your expectations. We will work hard to fix the issues you have experienced. Please do not hesitate to contact our Front Office Manager to discuss any concerns you may have. We hope that you will consider staying with us again. Sincerely, Brian Marchi Hotel Manager

4 out of 5

Posted by on 6 Jul. 2019

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Comment from Hotel Management

7 Jul. 2019 by Brian M

Dear Valued Guest, Thank you for taking the time to share your comments concerning your stay at the Hilton Chicago. Excellent service is what we would like to be known for; therefore your feedback is extremely important as it helps us to improve upon our services and provide a memorable experience to our valued guests. Thank you once more for staying with us, please feel free to contact a Front Office Manager if there is anything myself or my team can do to provide further assistance. Sincerely, Brian Marchi Hotel Manager

About the Hilton Chicago- Michigan Ave Cultural Mile

Location 720 S Michigan Ave, Chicago, IL 60605

Property Features

Hilton Chicago- Michigan Ave Cultural Mile offers its guests an indoor pool, a health club, and a spa tub. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. There's an onsite business center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Chicago- Michigan Ave Cultural Mile. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 1544 guestrooms or units
  • 29 levels
  • 3 dining venues
  • 2 bars or lounges
  • Built in 1927
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (30.5 km / 19 mi)
  • Train station: Chicago Van Buren Street Station (0.7 km / 0.4 mi)
  • Metro station: Harrison Station (0.4 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Chicago- Michigan Ave Cultural Mile offers 1544 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to noon.

720 South Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Kitty O'Sheas - This restaurant specializes in Irish cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Herb N' Kitchen - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per accommodation, per stay
  • Weight limit: 75 lbs

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 29 for adults and USD 15 for children (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per night (rates may vary)
  • Self parking fee: USD 62.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Hilton Michigan Ave
  • Hilton Chicago Cultural Mile
  • Hilton Chicago Michigan Ave Cultural Mile
  • Hilton Michigan Ave Cultural Mile
  • Hilton Michigan Ave Cultural Mile Hotel
  • Hilton Michigan Ave Cultural Mile Hotel Chicago
  • Hilton Chicago Michigan Ave Cultural Mile Hotel
  • Hilton Chicago- Michigan Ave Cultural Mile Hotel
  • Hilton Chicago- Michigan Ave Cultural Mile Chicago
  • Hilton Chicago- Michigan Ave Cultural Mile Hotel Chicago

You should know

  • Pool access available from 6 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Promotions

Park and Stay

Book a stay in a "Free Parking" inclusive rate plan and receive free self-parking (valet not included).


Full details at check-in.

url importing https://www.travelocity.ca/Chicago-Hotels-Hilton-Chicago--Michigan-Ave-Cultural-Mile.h12570-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.