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Hotel Arista

Property class: 4.5
Luxurious boutique hotel with 2 restaurants

Choose dates to view prices

Photo gallery for Hotel Arista

Front of property - evening/night
Lobby
Lobby
Reception
Couples treatment rooms, sauna, steam room, body treatments

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
2139 City Gate Ln, Naperville, IL, 60563
  • Place, Topgolf
    ‪8 min walk‬
  • Place, Donald E. Stephens Convention Center
    ‪35 min drive‬
  • Place, Wrigley Field
    ‪52 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(18 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(11 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(25 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Naperville

In suburbs.You'll find Topgolf and Odyssey Fun World within 2 miles (3 km) of this hotel. Nike Sports Complex and Northwestern Medicine Proton Center are also within 6 miles (10 km).

What's nearby

  • Topgolf - 8 min walk - 0.7 km
  • Woodfield Mall - 35 min drive - 51.0 km
  • Donald E. Stephens Convention Center - 35 min drive - 49.7 km
  • Schaumburg Convention Center - 36 min drive - 53.8 km
  • Wrigley Field - 52 min drive - 66.5 km

Getting around

  • West Chicago Station - 10 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 42 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Starbucks - ‬17 min walk
  • ‪Culver's - ‬18 min walk
  • ‪Delah Coffee - Authentic Arabian Coffee - ‬4 min drive

About this property

Hotel Arista

Luxurious boutique hotel with 2 restaurants
Hotel Arista offers its guests a full-service spa and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. Spa services, a vending machine, and multilingual staff are also featured at the luxury Hotel Arista. An area shuttle within 5.00 mi, a train station pick-up service, and a train station drop-off service are free.

Smoking is allowed in designated areas at this 4.5-star Naperville hotel.

  • 144 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Meeting rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2008
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Hotel Arista offers 144 accommodations with DVD players and video-game consoles. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Naperville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Arista Spa and Salon has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 17 years old are not allowed in the spa.

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  • Parking included
  • Free WiFi
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Property amenities

Family friendly

  • DVD player
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free train station pick-up and drop-off shuttle
  • Limo/town car service
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 6 to 35 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Pilates classes
  • Shopping
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • DVD player
  • Video game console

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 65
Late check-in fee for check-in between noon and 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay
  • Resort fee: USD 14.95 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Newspaper

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 35 per person
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-in fee for check-in between noon and 4:00 PM
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Arista Citygate Centre
Arista Citygate Centre Naperville
Arista Hotel
Hotel Arista
Hotel Arista Citygate
Hotel Arista Citygate Centre
Hotel Arista Citygate Centre Naperville
Hotel Arista Naperville
Arista Naperville
Hotel Arista At Citygate Centre
Hotel Arista Hotel
Hotel Arista Naperville
Hotel Arista Hotel Naperville

Hotel Arista Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 790 out of 1005 reviews
Rating 8 - Good. 115 out of 1005 reviews
Rating 6 - Okay. 52 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 24 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels I’ve ever stayed in. Will definitely be coming back.
Stayed 1 night in Jan 2026

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and wonderful installations
Stayed 1 night in Jan 2026

2/10 Terrible

George

Stayed 2 nights in Dec 2025

10/10 Excellent

Nick

Stayed 1 night in Dec 2025

10/10 Excellent

Cullen

Stayed 1 night in Dec 2025

6/10 Okay

Marie

Liked: Room comfort
Disliked: Staff & service
That housekeeping staff was definitely on holiday mode which I understand BUT do not appreciate. The attention to detail was really lacking.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The overall experience was fantastic
Stayed 3 nights in Dec 2025

6/10 Okay

Tammy

Liked: Staff & service
Disliked: Cleanliness
Took 6 rooms to find one with a smaller amount of mold -disappointing, but the staff was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel, always clean and staff is so helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Wendell

All of it
Stayed 2 nights in Sep 2025

6/10 Okay

Todd

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was in good condition, and the staff was courteous. At the high full room rate I was expecting more people at the hotel. It was empty so I would have been more relaxed at a hotel for less money and more people.
Stayed 1 night in Dec 2025

10/10 Excellent

jaqueline

Stayed 1 night in Dec 2025

10/10 Excellent

Cami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet. Dining available, parking garage. Friendly staff, rooms were spacious, beds comfy. Nice central location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Manu K

Stayed 2 nights in Dec 2025

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, convenient location!
Stayed 2 nights in Nov 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities
The hotel was great. The staff was wonderful! Our room was spacious and very clean. I would definitely stay here again. It’s a convenient location in Chicago’s western suburbs.
Stayed 1 night in Dec 2025

10/10 Excellent

Yahaira

Stayed 1 night in Dec 2025

10/10 Excellent

Mikah

Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Decor has a luxurious feeling.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Staff was awesome and the service and rooms are always top notch!
Stayed 2 nights in Dec 2025

10/10 Excellent

Kristy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel - clean, no weed smell, my allergies dont act up, quiet, good condition, easy parking thats included, great staff, good area
Stayed 1 night in Dec 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Dec 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was perfect. Beds very comfortable and quality linens.
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Dustin

Stayed 2 nights in Dec 2025