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The Allegro Royal Sonesta Hotel

4-star property
171 W Randolph St, Chicago, IL 1-855-887-0424
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4.0 out of 5
Very good!
See all 19 Travelocity Reviews

"It was great! The room was amazing and the staff was very attentive. " More

By a verified traveller on Sat 26 Sep 2020

Points Of Interest

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Hotel Description

4-star romantic hotel near Chicago Riverwalk

City center stay

A stay at this The Loop hotel places you steps from Cadillac Palace Theatre and within a 10-minute walk of Chicago Riverwalk. Chicago Theatre and House of Blues Chicago are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 15 conference rooms, as well as the business center and free WiFi in public areas. A lobby fireplace, dry cleaning, and luggage storage are also on offer.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and Frette Italian sheets, the 483 guestrooms also offer free WiFi and LCD TVs. Other amenities include down comforters, in-room massages, and hair dryers.

Room, 1 King Bed, Accessible (Mobility/Hearing Accessible Deluxe Ki)

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$206* Per night/room 16 Jun. - 17 Jun.

Room, 1 King Bed, Accessible (Mobility/Hearing Accessible Preferred)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (One Bedroom Suite King Two Person Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (One Bedroom Suite King One Person Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible (Mobility/Hearing Accessible Deluxe Tw)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds (Deluxe Two Doubles)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Allegro Royal Sonesta Hotel ratings based on 19 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Allegro Royal Sonesta Hotel

Everyone (12) Couples (1) Family (5)
5 out of 5

Posted by on 15 May 2021

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Comment from Hotel Management

7 Jun. 2021 by Leah

Thank you so much for your feedback we hope to see you soon again.

5 out of 5
It was great! The room was amazing and the staff was very attentive.

Posted by , from Bayarea, California on 26 Sep. 2020

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Comment from Hotel Management

26 Sep. 2020 by Ben H

Thank you for your review! We appreciate you staying with us during this time and hope you come again!

5 out of 5

Posted by on 23 Dec. 2019

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Comment from Hotel Management

23 Dec. 2019 by Svetlana Raskin

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Have a great week! Svetlana Raskin Guest Experience Manager

3 out of 5
Rooms and bathroom too small to turn around in. No place to hang clothes, no coffee machine no coffee until 7am only one blanket on the bed not enough towels cheap crappy pillows.

Posted by on 8 Dec. 2019

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Comment from Hotel Management

17 Dec. 2019 by Svetlana Raskin

Tom, Thanks for staying with us and for taking the time to provide feedback. As with any historic building such as this one from the 1920's, guest rooms and bathrooms do tend to be on the smaller side, but we have many options available! We also offer in room coffee makers upon request. Please do not hesitate to reach out for future bookings and we will be sure to provide you with a great room that is based on your preferences! Have a great week! Svetlana Raskin Guest Experience Manager

5 out of 5

Posted by on 12 Nov. 2019

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Comment from Hotel Management

20 Nov. 2019 by Svetlana Raskin

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Svetlana Raskin Guest Experience Manager

5 out of 5
The style of the hotel was great, amazing location, and fantastic customer service.

Posted by on 8 Oct. 2019

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Comment from Hotel Management

11 Oct. 2019 by Todd B. Assistant Front Office Manager

Great to read!!! So glad you enjoyed every part of your stay! If you have time don't forget to mention your great stay on Trip Advisor!

4 out of 5

Posted by on 1 Sep. 2019

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Comment from Hotel Management

6 Sep. 2019 by Svetlana Raskin

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Have a great weekend! Svetlana Raskin Guest Experience Manager

4 out of 5
Great location, very clean rooms and very accomodating staff!

Posted by , from Washington, DC on 29 Aug. 2019

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Comment from Hotel Management

6 Sep. 2019 by Svetlana Raskin

JJ, Thanks for staying with us. We work hard to make our guests happy and appreciate your very nice feedback! Svetlana Raskin Guest Experience Manager

4 out of 5
I like Kimpton Allegro's art deco style, location and history of the building. The people are friendly and relate to you by name, especially repeat customers. The marble bathrooms are wonderful. Rooms are small, but usable for one person. Wish they had a snack bar or other eating type of establishment for quick off-hour food, rather than depend on the 312 - expensive and limited food availability in their off-hours. I would definitely stay there again, though, because of the location.

Posted by on 28 Aug. 2019

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Comment from Hotel Management

31 Aug. 2019 by Todd B. Assistant Front Office Manager

Thank you for the review and kind words!! We know a fair amount of late night options and can try to guide you to something more fitting next time regardless of the hour!

2 out of 5
The hotel was beautiful. The staff was friendly. However... the room I ordered with 2 double beds became a room with 1 queen bed for 2 65+ seniors. I got a rollaway for the room which was not comfortable. Not surprising since rollaways are only comfortable if you’re a small child.

Posted by on 5 May 2019

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Comment from Hotel Management

6 May 2019 by Svetlana Raskin

Thanks for staying with us and for providing feedback. I am sorry to hear that you did not receive the room you had booked. I will speak to our front desk team directly about such issues. Should your travels bring you back to Chicago, we would welcome the opportunity to provide you with a much improved experience in the future! Svetlana Raskin Guest Experience Manager

About the The Allegro Royal Sonesta Hotel

Location 171 W Randolph St, Chicago, IL 60601

Property Features

The Allegro Royal Sonesta Hotel offers its guests a 24-hour fitness center and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. There are 15 meeting rooms available. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Allegro Royal Sonesta Hotel. This 4-star Chicago hotel is smoke free.

  • 483 guestrooms or units
  • 19 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Chicago O'Hare International Airport (ORD) (30.6 km / 19 mi)
  • Train station: Millennium Station (1.1 km / 0.7 mi)
  • Metro station: Washington-Wells Station (0.2 km / 0.2 mi)

Room Amenities

The Allegro Royal Sonesta Hotel offers 483 accommodations with laptop-compatible safes and designer toiletries. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • HD television
  • Premium channels
  • Microwave available
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

312 Chicago - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Bar Allegro - This bar specializes in American cuisine. Open daily.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Due to COVID-19, valet parking and shuttle services are not available until further notice.

As of December 1, 2020, this property will no longer be an IHG-branded hotel but all reservations will continue to be honored by the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Maximum 1 per room (weight limit: 50 lbs)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available through room service.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 30 per night (200 ft away)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Allegro Chicago
  • Allegro Hotel
  • Hotel Allegro
  • Hotel Allegro Chicago
  • Hotel Allegro Chicago Kimpton
  • Kimpton Hotel Allegro Chicago
  • Kimpton Allegro Chicago
  • Kimpton Allegro
  • Hotel Allegro a Kimpton Hotel
  • Kimpton Hotel Allegro
  • The Allegro Royal Sonesta
  • Royal Sonesta Chicago West Loop
  • The Allegro Royal Sonesta Hotel Hotel
  • The Allegro Royal Sonesta Hotel Chicago
  • The Allegro Royal Sonesta Hotel Hotel Chicago
  • The Allegro Royal Sonesta Hotel Chicago West Loop

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.