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Palmer House a Hilton Hotel

4.0 star property
Historic hotel near Millennium Park

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Photo gallery for Palmer House a Hilton Hotel

Ballroom
Creator video
Indoor pool
Meeting facility
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Housekeeping
  • Bar
  • Breakfast available

Explore the area

Map
17 E Monroe St, Chicago, IL, 60603
  • Art Institute of Chicago
    ‪5 min walk‬
  • Millennium Park
    ‪5 min walk‬
  • Grant Park
    ‪13 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room business centre

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

37-inch TV with cable channels, video-game console, pay movies

Suite, 1 King Bed, Non Smoking

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, 2 Bathrooms

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 2 Double Beds, 2 Bathrooms

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 2 Double Beds, Accessible, Bathtub

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

In-room business centre

Deluxe Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room - 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room - 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room - 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room - 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium 2 Double Mobility Accessible (Tub)

In-room business centre

Premium 2 Double Mobility Accessible (Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

Suite, Accessible, Non Smoking (Roll-in Shower) | Living area

Suite, Accessible, Non Smoking (Roll-in Shower)

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room business centre

Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking (Roll-in Shower)

In-room business centre

Room, Non Smoking (Roll-in Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (Parlor)

37-inch TV with cable channels, video-game console, pay movies

Suite, 2 Bedrooms, Non Smoking (Parlor)

  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, Multiple Beds, Non Smoking

  • 93 sq m
  • Sleeps 8
  • 3 King Beds

View all photos for Deluxe Room -1 King Bed

In-room business centre

Deluxe Room -1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

In-room business centre

Suite, 2 Double Beds, Non Smoking

  • 93 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room - 1 King Bed

In-room business centre

Deluxe Room - 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Hip & Historic)

In-room business centre

Room, 1 King Bed, Non Smoking (Hip & Historic)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium 2 Bed 2 Bath - 1 Room

Premium bedding, pillowtop beds, minibar, in-room safe

Premium 2 Bed 2 Bath - 1 Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, Accessible, Non Smoking (Roll-in Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Room, Accessible, Bathtub

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor, No Bed)

Premium bedding, pillowtop beds, minibar, in-room safe

Room (Parlor, No Bed)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, Accessible, Non Smoking (Roll-in Shower)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

In-room business centre

Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

In-room business centre

Room, 2 Double Beds, Accessible, Bathtub

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Chicago

City center stay.Within a 10-minute walk of this Downtown Chicago hotel, you'll find Millennium Park and Art Institute of Chicago. Cloud Gate and Chicago Theatre are also within half a mile (1 km).

What's nearby

  • Art Institute of Chicago - 5 min walk - 0.4 km
  • Millennium Park - 5 min walk - 0.4 km
  • Chicago Theatre - 6 min walk - 0.6 km
  • Willis Tower - 11 min walk - 1.0 km
  • Grant Park - 13 min walk - 1.1 km

Getting around

  • Monroe Station (Red Line) - 1 min walk
  • Millennium Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪Miller's Pub - ‬1 min walk
  • ‪University Club of Chicago - ‬2 min walk
  • ‪The Gage - ‬3 min walk
  • ‪Jollibee - ‬4 min walk
  • ‪Jimmy's Gyros & Grill - ‬3 min walk

About this property

Palmer House a Hilton Hotel

Historic hotel near Millennium Park
Palmer House a Hilton Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

A business center, 77 meeting rooms, and coworking spaces are available. Event space at this hotel measures 130000 square feet (12077 square meters) and includes a conference center. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Palmer House a Hilton Hotel. For a fee, parking is available.

This Chicago hotel is smoke free.

  • 1641 guestrooms or units
  • 23 levels
  • 130000 sq ft of conference space
  • 12077 sq m of conference space
  • Built in 1873
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
Palmer House a Hilton Hotel offers 1641 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video-game consoles, and pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The Spa at PH has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Mandarin), English

Similar properties

Exterior

Hilton Chicago

  • Hot tub
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 1,938 reviews
The price is CA $216
CA $293 total
includes taxes & fees
Jul 1 - Jul 2
Hilton Chicago

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 57 per night; includes in/out privileges)
  • Covered valet parking on site (USD 85 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 37-inch TV with premium cable channels
  • Pay movies
  • Video game console

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 5 2025 to September 6 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.00 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 57 per night (in/out privileges)
  • Covered valet parking fee: USD 85 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 50.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 5:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Palmer House a Hilton Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 975 out of 1752 reviews
Rating 8 - Good. 344 out of 1752 reviews
Rating 6 - Okay. 217 out of 1752 reviews
Rating 4 - Poor. 123 out of 1752 reviews
Rating 2 - Terrible. 93 out of 1752 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

MARENE, St Louis

Stayed 3 nights in Apr 2025

10/10 Excellent

Randi

The hotel was beautiful! The staff were helpful and friendly. The room was clean and quiet! Wonderful place to stay in Chicago!
Stayed 2 nights in Apr 2025

10/10 Excellent

Randi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful! All staff were helpful, the room was clean and quiet! Wonderful place to stay in the city!

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palmer is our favorite place to stay when coming into the city. Very clean. Professional and super friendly staff. Always look forward to our time here!
Stayed 1 night in Apr 2025

8/10 Good

Red

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palmer house has the holiday vibes and a very Chicagoan ambience - festive, cultural, bold and delicious! highly recommended experience for anyone including residents.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Maurice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty lobby with parking garage across the street. Love the location
Stayed 3 nights in Mar 2025

10/10 Excellent

ARTIKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Christopher

Stayed 1 night in Mar 2025

4/10 Poor

Paige

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Megan

Stayed 2 nights in Mar 2025

10/10 Excellent

donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is an amazing historic beauty!!
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, iconic, hotel in the loop. You can see the history in it, the feeling you get while sitting and having a drink,, is incredible.
Stayed 2 nights in Mar 2025

4/10 Poor

Jennifer

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked through Expedia. Was a nightmare when I had to shorten my stay from three night to two. 40 minutes on the phone. When I arrived at the property they showed no reservation for me. The room as dirty…tons of mold in the bathroom. Party across the hall all night long. LONG wait to speak to anyone at the front desk. Lobby was beautiful but that’s all I liked about the space.
Stayed 2 nights in Mar 2025

10/10 Excellent

MISTY

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Vincent

Stayed 1 night in Mar 2025

6/10 Okay

Amanda, Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location for St. Paddy's Day events. Gave a lower overall rating because we were really disappointed with two things: 1. The bathroom--literal dribble of water for the second shower, and the water was cold. When you pay that much money, you expect a decent shower. 2. Breakfast this morning, had to ask for a refund on my breakfast sandwich. The english muffin was undercooked and hard as a rock.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brandi

Stayed 1 night in Mar 2025

4/10 Poor

Margaret

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
This was a very very VERY poor experience. The room they put us in was connected to another and there was no barrier. When they had their lights on, it lit up our room. It was so bad...there were other major issues that I won't write about. As someone who rarely leaves a negative review, this was that bad.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Location location

The hotel is a historic building but that being said it is out dated. The paint on the ceiling was chipping in the bathroom and tub and fixtures in the bathroom were falling apart. The tub lining was bubbling so when you stood there in the shower you could feel it. I felt like I was standing in quicksand. The walls are very thin and rooms are small. Location is great! If you want to do some shopping, eating and drinking this is your spot, other than that it is not worth the hype.
Stayed 1 night in Mar 2025

8/10 Good

rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Katey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sleep like a baby!

Always an amazing place to stay, the bedding is top notch!
Stayed 1 night in Mar 2025

10/10 Excellent

leslie

Beautiful historic hotel
Stayed 1 night in Mar 2025

2/10 Terrible

Miyu

Stayed 1 night in Mar 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Kind and friendly staff.
Stayed 1 night in Mar 2025