For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
At this The Loop hotel, you'll be well placed to visit Chicago Riverwalk and Grant Park, both within a 5-minute walk. Chicago Theatre and Millennium Park are also within half a mile (1 km).
Business services
This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the 13 conference rooms, 24-hour business center, and valet parking. Enjoy the indoor pool and perks like free WiFi.
Free WiFi, flat-screen TVs
In addition to free WiFi, the 334 guestrooms offer 24-hour room service and flat-screen TVs. Other amenities include minibars, coffee/tea makers, and free weekday newspapers.
Radisson Blu Aqua Hotel Chicago ratings based on 37 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Radisson Blu Aqua Hotel Chicago
Everyone (21)Couples (4)Family (7)
3 out of 5
I did not like the bathroom. There is no locking door (just a sliding door).
Posted by a verified traveller on 17 Nov. 2019
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Comment from Hotel Management
22 Nov. 2019
by Jim M, General Manager
Thank you for your review. Your feedback regarding the bathroom is highly appreciated as we are always searching for ways to improve. We hope for the opportunity to welcome you again soon.
3 out of 5
Very noisy hotel. We could hear people in the halls all throughout the night. Could have just been the location of our room i suppose.
Hotel location was excellent though.
Posted by a verified traveller on 11 Nov. 2019
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Comment from Hotel Management
14 Nov. 2019
by Jim M, General Manager
Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize that you were able to hear others in the hall from your guest room. Your feedback helps us prevent situations such as this in the future. We hope for another opportunity to exceed your expectations.
5 out of 5
Posted by a verified traveller on 15 Oct. 2019
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Comment from Hotel Management
15 Oct. 2019
by Jim Marino, General Manager
Thank you for staying with us and providing feedback. We are excited that you enjoyed your stay and look forward to welcoming you back in the future.
5 out of 5
Nice pool, would be nicer if there was a small area for the dog to hang, away from pool and jacuzzi.
Posted by a verified traveller on 22 Sep. 2019
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Comment from Hotel Management
22 Sep. 2019
by Marta Kozlowska, Assistant Front Office Manager
Thank you for your feed back, that is a great suggestion. Have you checked out the beautiful dog park behind the property? Hope to see you back soon!
4 out of 5
Overall, our stay was very good. The location is safe and conveniently located. The outdoor pool was amazing! The staff went above and beyond and were extremely friendly. The only reason I did not give this hotel 5 stars was because there was a big ball of hair on the bathroom floor that I had to clean up. The balcony door was left unlocked and I felt like that was a little unsafe. I was surprised there were no robes in the room for being a nicer hotel. And DO NOT eat at the restaurant downstairs in the hotel. The food wasn't good. The drinks weren't any better. And the service was sooooo slow. They brought my meal out 15 minutes before the rest of my party. Honestly, it was the worst dining experience we've ever had in Chicago. Such a waste of time and money. Awful.
Posted by a verified traveller on 16 Sep. 2019
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Comment from Hotel Management
17 Sep. 2019
by Jim Marino, General Manager
Thank you for staying with us and providing feedback. We are sorry that the restaurant did not deliver the experience you were looking for but will continue to train and improve our service.
5 out of 5
We really appreciated the comfortable seating in the lobby. I didn't like pay parking as a guest perhaps validate parking.
Posted by a verified traveller on 14 Aug. 2019
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Comment from Hotel Management
14 Aug. 2019
by Jim Marino, General Manager
Thank you for staying with us. We are excited that you enjoyed you stay and look forward to welcoming you back soon.
4 out of 5
Nice hotel, layout of room somewhat ackward, bathroom too small for 2 people.
Posted by a verified traveller on 11 Aug. 2019
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Comment from Hotel Management
12 Aug. 2019
by Jim Marino, General Manager
Thank you for staying with us and providing feedback about your stay. We always strive to improve and look forward to welcoming you back again soon.
5 out of 5
Posted by a verified traveller on 29 Jul. 2019
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Comment from Hotel Management
30 Jul. 2019
by Jim Marino, General Manager
Thank you for staying with us. We are excited that you enjoyed your stay and look forward to welcoming you back.
5 out of 5
Our trip was great and we would gladly go back and encourage others to stay here.
Posted by Alex, from Toledo on 23 Jul. 2019
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Comment from Hotel Management
23 Jul. 2019
by Jim Marino, General Manager
We are thrilled that you enjoyed your stay with us and look forward to welcoming you back soon.
4 out of 5
Indoor Pool was freezing, everything else was great!
Posted by a verified traveller on 8 Jul. 2019
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Comment from Hotel Management
9 Jul. 2019
by Anthony
Thank you for taking the time to share your recent experience at the Radisson Blu Aqua Hotel, Chicago with us.
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional service. We do apologize for the pool not being as hot as you would have liked. I will dispatch my engineers to the pool to ensure there are no lasting issues.
On behalf of our entire staff at Radisson Blu Aqua Hotel, Chicago we thank you for your business and we hope to see you again when your travels bring you back to the area!
Radisson Blu Aqua Hotel Chicago offers its guests an indoor pool, an outdoor pool, a 24-hour health club, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 28000 square feet (2601 square meters) and includes conference space. A sauna, a rooftop terrace, and spa services are also featured at the luxury Radisson Blu Aqua Hotel Chicago. For a fee, parking is available. This 4.5-star Chicago hotel is smoke free.
1 building
334 guestrooms or units
18 levels
28000 sq ft of conference space
2601 sq m of conference space
Dining venue
Bar by the pool
Bar or lounge
Coffee shop
Terrace on the roof
Cabanas by the pool (free)
Poolside lounge chairs
Charging station for electric cars
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Pool or billiards table
Garden
BBQ grill(s)
Outdoor picnic space
Newspapers in lobby (free)
Fireplace in lobby
ATM
Bellhop
Elevator
No smoking on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
, Valet parking (surcharge)
Transport
Airport: Chicago, IL (ORD-O'Hare Intl.) (29.9 km / 18.6 mi)
Train station: Millennium Station (0.6 km / 0.4 mi)
Metro station: Randolph-Wabash Station (0.7 km / 0.4 mi)
Parking: Valet parking and self parking available for a surcharge
Room Amenities
Radisson Blu Aqua Hotel Chicago offers 334 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Minibar
In-room dining (24 hours)
Flat-screen television
Refrigerator available
Coffee maker
Hypo-allergenic bedding
Shower
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Weekday newspapers (free)
Hair dryer
Laptop safe
Designer toiletries
Telephone
Iron and ironing board
Desk
Air conditioning
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Radisson Blu Aqua Hotel Chicago has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.
Spa Services
Number of treatment rooms 2
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for USD 30.0 per night.
Free cribs (infant beds)!
Pet Policy
Pets are welcome and stay free
Only dogs and cats are allowed
Maximum 2 per room (weight limit: 60 lbs)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Only service animals are allowed
Service animals exempt from fees/restrictions
Debit cards not accepted
UnionPay
Pets allowed (no fees)
Parking height restrictions apply
Debit cards
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 250 per stay
Resort fee: USD 29.36 per accommodation, per night
The resort fee includes:
Pool access
Spa access
Health club access
Fitness center access
Business center/computer access
Internet access
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 18 and USD 75 per person (approximately)
Self parking fee: USD 51 per night
Valet parking fee: USD 72 per night (in/out privileges)
A pet fee will be charged
Service animals are exempt from fees
Rollaway bed fee: USD 30.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Aqua Hotel Chicago
Chicago Aqua Hotel
Chicago Hotel Aqua
Chicago Radisson Blu
Chicago Radisson Blu Aqua
Hotel Aqua Chicago
Radisson Blu Aqua
Radisson Blu Aqua Chicago
Radisson Blu Aqua Hotel
Radisson Blu Aqua Hotel Chicago
Radisson Blu Aqua Chicago
Radisson Blu Aqua Hotel Chicago Hotel
Radisson Blu Aqua Hotel Chicago Chicago
Radisson Blu Aqua Hotel Chicago Hotel Chicago
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
